Customer data often lives across multiple systems, leaving teams fragmented. SmartSuite unifies onboarding, health scoring, renewals, partner tiers, and co-sell workflows in one platform — ensuring every team sees the same information and collaborates from a shared source of truth.
SmartSuite connects tasks, notes, QBRs, renewal actions, partner-submitted opportunities, and success plans in a single workspace. Real-time updates and shared records reduce delays and miscommunication between CSMs, AEs, Partner Managers, and Support teams.
Yes — SmartSuite’s intuitive, modern UI makes it easy for busy CSMs, TAMs, Partner Managers, and RevOps teams to understand workflows, update customer data, and complete tasks with minimal training.
SmartSuite consolidates onboarding trackers, health score spreadsheets, partner program tools, deal registration portals, project systems, and renewal trackers into one connected platform — reducing tool sprawl and data inconsistency.
CSMs and Partner Managers can track health indicators, usage trends, escalations, issues, and renewal timelines with automated alerts — enabling teams to intervene early and prevent churn or partnership decline.
Connected workflows for renewals, expansions, and co-sell opportunities provide better forecasting accuracy, clearer owner accountability, and real-time pipeline visibility for GTM leaders.
Partner tiers, benefits, certifications, deal registrations, and obligations are fully tracked in one system with audit trails, approval workflows, and version-controlled documentation.
Absolutely — SmartSuite’s no-code configuration lets teams adapt success plans, partner tiers, health models, and renewal workflows without engineering. This makes the suite ideal for SMB, mid-market, and enterprise-level programs.
Consulting Companies, System Integrators, Digital Agencies, Value Added Resellers and Freelance Consultants are eligible for our Service Provider Partner program. We look for people and teams who are skilled at understanding client needs, building implementation roadmaps and helping implement workflows in SmartSuite.
You can start by filling out the partner program registration form here.
By signing up to the Service Provider Partner Program you agree to our terms and conditions.
There is no cost. However, there are additional eligibility requirements to join.
First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!
Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
The SmartSuite GRC Advantage
Discover how SmartSuite’s unified architecture empowers teams to manage governance, risk, and compliance seamlessly across the enterprise.
Unified Governance
Connect policy, risk, compliance, audit, and resilience in one integrated workspace for complete oversight.
The SmartSuite GRC Suite
A complete set of connected solutions that unify governance, risk, compliance, audit and resilience - all built on the SmartSuite platform.
Centralize and Streamline GRC Programs
Bring policies, risks, controls, and audits into one connected workspace. SmartSuite links every element of your GRC program so teams work from a single source of truth — improving consistency, transparency, and accountability across the enterprise.
Highlights:
- arrow_forwardUnified GRC data model across solutions
- arrow_forwardCross-linked controls and automated dependencies
- arrow_forwardRole-based access and record-level permissions
See GRC in Action
Watch a short walkthrough of SmartSuite GRC—dashboards, automations, and connected workflows powering governance, risk, and compliance.
Centralize and Streamline GRC Programs
Bring policies, risks, controls, and audits into one connected workspace. SmartSuite links every element of your GRC program so teams work from a single source of truth — improving consistency, transparency, and accountability across the enterprise.
Highlights:
- arrow_forwardUnified GRC data model across solutions
- arrow_forwardCross-linked controls and automated dependencies
- arrow_forwardRole-based access and record-level permissions
Built for Modern Risk Teams
SmartSuite brings enterprise-grade GRC capability with consumer-grade usability. Choose the path that fits your program today and expand seamlessly over time.
Adopt a Single Solution
Begin with ERM, Policy Management, or SOC 2 — prove value fast and grow from there.
Explore Further
Dive into key articles covering core topics in Governance, Risk, and Compliance to deepen your understanding and see SmartSuite in action.
Learn more about SmartSuite and explore resources that help you modernize your GRC program.
Frequently Asked Questions
Answers to the most common questions about SmartSuite’s Governance, Risk, and Compliance capabilities.
Consulting Companies, System Integrators, Digital Agencies, Value Added Resellers and Freelance Consultants are eligible for our Service Provider Partner program. We look for people and teams who are skilled at understanding client needs, building implementation roadmaps and helping implement workflows in SmartSuite.
You can start by filling out the partner program registration form here.
By signing up to the Service Provider Partner Program you agree to our terms and conditions.
There is no cost. However, there are additional eligibility requirements to join.
First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!
Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
See How Modern GRC Connects Teams and Controls
Break down silos, improve collaboration, and streamline compliance. SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.
The Connected Value of SmartSuite GRC
Quantifiable improvements achieved when organizations unify risk, compliance, and audit workflows in SmartSuite.
Faster Risk & Compliance Coordination
Unifying governance, risk, and compliance programs in one platform reduces cross-departmental delays and manual coordination.
Key Benefits of the GRC Solution Suite
Modern governance, risk, and compliance programs require connected workflows, real-time visibility, and built-in accountability. SmartSuite delivers all three — in one unified platform.
Visibility & Integration
Eliminate silos between risk, compliance, and audit. Gain real-time visibility into program health and control effectiveness across all business units and frameworks.
Automation & Efficiency
Reduce manual compliance workloads with no-code automations that route tasks, send reminders, and track evidence automatically.
Governance & Confidence
Empower leadership with data-driven insights, key risk indicators (KRIs), and audit-ready reporting in seconds.
Discover the Power of Connected GRC
Break down silos, improve collaboration, and streamline compliance. SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.
How the SmartSuite Platform Powers Governance, Risk & Compliance
SmartSuite unites your governance, risk, and compliance functions in one secure platform. Each capability below is designed to streamline risk assessments, control management, and evidence collection while improving visibility and assurance.
Tailor GRC solutions to your exact process. Create risk registers, policy libraries, or control catalogs directly in SmartSuite Studio — no developer required.
Connect Risks, Controls, and Compliance Frameworks
SmartSuite’s relational architecture links every GRC element — from risks to controls to frameworks like CRI or NIST. This connectivity eliminates duplication and provides clear context for every compliance requirement.
The SmartSuite Platform:
The Engine Behind Every Workflow
A unified, AI-powered foundation that powers Solution Suites, SmartSuite Studio, and Accelerators—
connecting people, data, and automation across the enterprise.
Security and Governance, Built for Enterprise Scale
SmartSuite provides fine-grained, role-based permissions that protect data without slowing innovation. Define access down to the record, field, or workflow level, enforce compliance with SSO, 2FA, and IP restrictions, and maintain a complete audit trail of every action. With SmartSuite, governance and agility work together — innovation moves fast, and your security moves with it.
Control visibility by user, role, or team.
SSO, 2FA, and IP restrictions built-in.
Track every change for 3+ years.
SOC 2, GDPR, and enterprise governance ready.
Work Seamlessly — Anytime, Anywhere, on Any Device
Stay connected and productive wherever you are. SmartSuite works flawlessly across web, tablet, and mobile, so your team can manage projects, collaborate, and automate workflows in real time — whether in the office, remote, or on the go.
Discover the Power of Connected GRC
Break down silos, improve collaboration, and streamline compliance. SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.
Role-Based Capabilities for Governance, Risk, and Compliance
SmartSuite empowers every role in the GRC ecosystem — from executives to analysts — to work smarter, stay compliant, and make better decisions with connected data, automation, and real-time visibility.
Executive Leadership
Chief Risk Officer (CRO)
Oversees enterprise-wide risk management, ensuring risks are identified, assessed, and managed in alignment with strategic goals.
Monitors top risks and KRIs through real-time dashboards connected to all business units.
Discover the Power of Connected GRC
Break down silos, improve collaboration, and streamline compliance. SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.
Flexible Pricing Designed for Every Organization
Whether you’re a growing team or a global enterprise, SmartSuite’s pricing adapts to your business. Choose platform-wide access with simple per-user plans, or license individual solutions for large-scale, enterprise deployments.
User Based Pricing
Access all SmartSuite Solutions with one predictable per-user license. Ideal for connected teams using multiple workflows.
Solution-Based Pricing
Purpose-built for enterprises managing thousands of users. License only the SmartSuite Solutions your organization needs — tailored to your scale and governance requirements.
User-Based Pricing
SmartSuite’s Team, Pro, and Enterprise plans make it simple to scale. Each licensed user gets access to all SmartSuite Solutions — empowering connected workflows, real-time collaboration, and predictable monthly or annual pricing.
- arrow_forwardUnified GRC data model across solutions
- arrow_forwardCross-linked controls and automated dependencies
- arrow_forwardRole-based access and record-level permissions
- checkSmartSuite AI
- checkMin 3 Billable Users
- checkUnlimited Solutions
- check5,000 Records per Solution
- check50GB of File Storage
- check30 Days Recycle Bin
- checkSmartSuite AI
- checkMin 5 Billable Users
- checkUnlimited Solutions
- check100,000 Records per Solution
- check100GB of File Storage
- check45 Days Recycle Bin
- checkFolders
- checkGmail and Outlook Integrations
- checkAdvanced Permissions
- checkSmartSuite AI
- checkMin 10 Billable Users
- checkUnlimited Solutions
- check400,000 Records per Solution
- check500GB of File Storage
- check60 Days Recycle Bin
- checkSSO
- checkSCIM User Provisioning
- checkSCIM-Synced User Groups
- checkAudit Logs
- checkIP Address Restrictions
- checkData Loss Prevention (DPL)
- checkEuropean Data Residency
- checkPremium Support
Solution-Based Pricing
Designed for large enterprises and regulated industries, this model lets you license specific SmartSuite Solutions for thousands — even tens of thousands — of users. It’s purpose-built for scale, governance, and operational control.
- arrow_forwardTailored licensing options based on solution scope, geography, or regulatory needs.
- arrow_forwardSupports enterprise-scale deployments with advanced governance and compliance.
- arrow_forwardCustomizable agreements built around your infrastructure and growth model.
- arrow_forwardAudit Management
- arrow_forwardIssues Management
- arrow_forwardOperational Resilience
- arrow_forwardBusiness Impact Analysis (BIA)
- arrow_forwardIncident Management
- arrow_forwardCrisis Management
- arrow_forwardEnterprise Risk Management:
- arrow_forwardThird-Party Risk
- arrow_forwardVendor Portal
- arrow_forwardCyber Threat Management
- arrow_forwardRCSA (Risk & Control Self-Assessment):
- arrow_forwardIssues Management
- arrow_forwardBusiness Structure
- arrow_forwardContract Management
- arrow_forwardPolicy Management
- arrow_forwardRegulatory Change Management
- arrow_forwardSOC 2 Compliance
- arrow_forwardCRI Profile Compliance
- arrow_forwardControl Framework & Regulatory Libraries
- arrow_forwardCompliance Assessments & Testing
- arrow_forwardESG & Sustainability Management
Compare Our Pricing Models
Frequently Asked Questions
Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.
SmartSuite offers four plan types: Team, Pro, Enterprise, and Signature.
- Team, Pro, and Enterprise Plans use a per-user pricing model with feature and usage limits designed to scale as your organization grows.
- Signature Plan provides per-solution pricing for enterprises that need to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for large user populations with advanced governance and support requirements.
You can start by filling out the partner program registration form here.
By signing up to the Service Provider Partner Program you agree to our terms and conditions.
There is no cost. However, there are additional eligibility requirements to join.
First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!
Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
Flexible Pricing, Tailored to Your GRC Program
SmartSuite offers both per-user and per-solution pricing to fit your organization’s size, structure, and regulatory complexity. Work with our team to design the plan that aligns with your needs today — and scales with you tomorrow.
Featured Resources
Explore through leadership, case studies, and insights from financial services leaders.
See GRC in Action
Watch a short walkthrough of SmartSuite GRC—dashboards, automations, and connected workflows powering governance, risk, and compliance.
Trusted by Over 2,000 Organizations Worldwide
Flom Global enterprises to innovative startups, SmartSuite helps organizations in every industry modernize their workflows, strenghten governance, and deliver measurable results.
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Everything you need to learn, build, connect, and grow with SmartSuite — from expert guidance and self-paced learning to community collaboration and continuous innovation.
SmartSuite Academy
Demo Library
Support
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Product Documentation
Feature Requests
Community
Developer Resources
Partners
Explore Further
Dive into key articles covering core topics in Governance, Risk, and Compliance to deepen your understanding and see SmartSuite in action.
Learn more about SmartSuite and explore resources that help you modernize your GRC program.
Discover the Power of Connected GRC
Break down silos, improve collaboration, and streamline compliance. SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.