Identify cyber risks, score likelihood/impact, map controls, track mitigation plans, and report residual risk over time.
Run end-to-end incident response: intake, severity, containment, notifications, tasks, evidence, and after-action reviews.
Track vulnerabilities from discovery to remediation—prioritize by risk, assign owners, verify fixes, and report trends.
Log security events, investigations, and response actions with workflows that connect detections to remediation and reporting.
Create, approve, and maintain policies and controls with ownership, testing, exceptions, and evidence in one system.
Track assets, owners, lifecycles, and configurations—plus relationships to services, vendors, and risks.
Map requirements across standards and regulations, link controls and evidence, and monitor coverage and gaps.
SmartSuite provides a centralized platform for managing security operations, risk, compliance, and incident response.
You can connect vulnerabilities, assets, controls, and incidents in one workspace — giving CISOs and security teams complete visibility into their cyber risk posture and response workflows.
Yes. SmartSuite enables direct mapping of your controls and assessments to standards such as NIST CSF, ISO 27001, CIS, and SOC 2.
Dashboards and reports track control performance, framework alignment, and audit readiness — ensuring continuous compliance across your organization.
SmartSuite’s Automation Engine accelerates response workflows by routing incidents, assigning tasks, and triggering notifications based on severity or source.
All activities are logged automatically, ensuring full visibility into response actions, timelines, and accountability for every event.
SmartSuite connects seamlessly with systems like ServiceNow, Jira, Splunk, Microsoft Sentinel, Palo Alto Networks, and Slack.
These integrations help unify incident data and automate ticket creation, reporting, and remediation activities across your security ecosystem.
Yes. SmartSuite operates on a SOC 2 Type II certified infrastructure and uses encryption at rest and in transit, role-based access, and field-level permissions to protect sensitive information.
Every change is captured through immutable audit logs, and optional SSO, 2FA, and IP restrictions further enhance security and compliance.
Absolutely. SmartSuite supports enterprise-scale deployments with multi-region hosting, global user management, and configurable access governance.
Large organizations use the platform to coordinate thousands of users across regions — aligning cybersecurity, risk, and compliance operations in a single, secure system.
Chief Information Security Officer (CISO)
Aligns cybersecurity risk management with enterprise governance and compliance goals.
- Cuts audit and security evidence preparation time by 40% through automated framework mapping (NIST, SOC 2, ISO 27001) and centralized control documentation that eliminates manual collection and versioning.
Validated by Gartner Cyber GRC Market Guide, 2024 — automated evidence management reduced manual collection time by 35–45%.
Cyber Risk Oversight
Tracks IT and cyber risks with visual dashboards linked to remediation activities.
Control Governance
Maps security controls to frameworks like NIST or SOC 2 for streamlined evidence tracking.
Executive Reporting
Provides real-time updates to leadership on security posture and control effectiveness.
Chief Risk Officer (CRO)
Oversees enterprise-wide risk management, ensuring risks are identified, assessed, and managed in alignment with strategic goals.
- Benefit Statement:
SmartSuite gives CROs unified visibility into risks, KRIs, trends, and mitigation progress.
- Benefit Source:
Heat maps, dashboards, linked records, automated scoring, and risk rollups.
Enterprise Risk Oversight
Reviews enterprise-wide risk exposure, top risks, and mitigation status in real time.
Strategic Exposure Reports
Delivers executive and board reporting on risk posture and trends.
Mitigation Governance
Ensures mitigation plans are owned, tracked, and executed on schedule.
IT Security Director / Head of Security Operations
Oversees daily security operations, threat management, and incident response programs.
- Benefit Statement:
SmartSuite centralizes security operations workflows, enabling leaders to coordinate teams, monitor performance, and ensure rapid response to threats.
- Benefit Source:
Incident tracking, SOC metrics dashboards, escalation workflows, and automated task coordination.
Incident Oversight
Tracks security incidents, escalations, investigations, and closure timelines.
Team Coordination
Manages assignments and automated tasks for analysts and responders.
Performance Tracking
Monitors SOC metrics such as MTTR, MTTC, and SLA adherence.
Security Engineer / Analyst
Executes technical security tasks including vulnerability management, incident analysis, and control testing.
- Benefit Statement:
SmartSuite streamlines vulnerability tracking, incident documentation, and daily security operations — improving speed and accuracy.
- Benefit Source:
Vulnerability workflows, incident evidence logs, automated task routing, and integrated remediation tracking.
Vulnerability Tracking
Logs vulnerabilities, assigns remediation tasks, and verifies closure.
Incident Documentation
Records event details, root causes, and corrective actions.
Automation Efficiency
Reduces manual work through pre-configured investigation workflows.
Governance, Risk, and Compliance (GRC) Manager
Ensures cybersecurity governance, controls, and regulatory requirements remain aligned and audit-ready.
- Benefit Statement:
SmartSuite enables GRC managers to maintain an organized, compliant, and continuously monitored cybersecurity control environment.
- Benefit Source:
Control mapping engines, assessment workflows, and centralized evidence repositories.
Control Mapping
Aligns cybersecurity controls to frameworks like NIST, CIS, SOC 2, ISO 27001.
Assessment Workflows
Automates periodic assessments, testing cycles, and risk evaluations.
Evidence Tracking
Stores and manages documentation for audits and regulatory review.
IT Risk Manager
Coordinates cybersecurity risk within broader IT governance, operations, and resilience programs.
- Benefit Statement:
SmartSuite helps IT risk teams maintain an accurate risk register, monitor mitigation progress, and provide continuous risk visibility.
- Benefit Source:
Risk scoring models, remediation workflows, and analytics dashboards.
IT Risk Register
Documents and assesses technology risks across assets and systems.
Remediation Oversight
Links risks and incidents to mitigation actions, owners, and timelines.
Reporting
Produces risk trends and exposure analytics for leadership reviews.
Incident Response Lead / Crisis Manager
Coordinates major incident and breach response activities, ensuring consistent execution and timely communication.
- Benefit Statement:
SmartSuite equips response leaders with automated playbooks and real-time execution visibility, streamlining crisis response.
- Benefit Source:
Incident playbooks, cross-team collaboration modules, and after-action reporting workflows.
Response Playbooks
Launches structured workflows for high-priority incidents and breaches.
Real-Time Collaboration
Tracks cross-functional actions during active investigations.
Post-Incident Reviews
Documents lessons learned, root causes, and improvement actions.
Compliance Officer / Auditor
Ensures cybersecurity controls meet regulatory frameworks and prepares the organization for audits.
- Benefit Statement:
SmartSuite provides full traceability of cybersecurity controls, evidence, and assessments — improving audit readiness and compliance assurance.
- Benefit Source:
Evidence repositories, compliance dashboards, testing workflows, and version histories.
Audit Preparation
Collects evidence and confirms that control tests meet regulatory standards.
Framework Reporting
Generates compliance summaries across frameworks like NIST, ISO, SOC.
Continuous Assurance
Monitors control performance and gaps throughout the year.
Business Unit Owner / Application Owner
Oversees business processes or applications that interface with cybersecurity controls or are affected by security assessments.
- Benefit Statement:
SmartSuite helps business owners maintain accountability for control execution, incident response participation, and compliance attestations.
- Benefit Source:
Role-based dashboards, attestation workflows, and incident collaboration modules.
Control Ownership
Executes and documents control procedures for their assigned systems.
Incident Collaboration
Provides context and review during security investigations.
Attestation Completion
Completes periodic compliance attestations and evidence submissions.
Security Operations Center (SOC) Manager
Leads SOC teams and ensures fast, coordinated responses to security alerts and events.
- Benefit Statement:
SmartSuite enables SOC leaders to streamline alert handling, enhance team coordination, and improve response performance.
- Benefit Source:
Alert prioritization tools, automated playbooks, and real-time monitoring dashboards.
Alert Management
Prioritizes, categorizes, and routes alerts automatically based on severity.
Response Automation
Executes pre-configured workflows for containment, communication, and escalation.
Dashboards
Reviews live SOC metrics like alert volume, time-to-response, and closure rates.