rubric
Assessment & Accreditation Management

Manage assessments and accreditations—standards, evidence, tasks, reviewers, findings, and reporting.

request_page
Finance & Administration Requests

Streamline finance/admin requests—approvals, documentation, SLAs, and status tracking for internal customers.

search_insights
Grants & Research Management

Track grant lifecycles—proposals, awards, budgets, compliance, deliverables, and reporting.

groups
People Hub (Student & Staff Operations)

Central hub for student and staff operations—requests, cases, tasks, policies, and communications in one place.

book
Curriculum & Course Management

Manage curriculum planning, course development, approvals, schedules, and updates with traceability and collaboration.

fact_check
HECVAT & Compliance Register

Track HECVAT assessments and a compliance register—requirements, evidence, gaps, and remediation progress.

earbud_case
Student Affairs & Case Management

Manage student cases, services, interventions, and follow-ups with structured workflows and role-based access.

event
Events & Program Operations

Plan, execute, and report on campus events, programs, and conferences with intake, run-of-show, and post-event tracking.

No items found.
No items found.
No items found.
No items found.
How does SmartSuite break down silos across academic and administrative departments?

SmartSuite centralizes workflows across operations, institutional effectiveness, academic departments, finance, HR, and IT.

This unified platform eliminates fragmented tools and email threads — giving everyone the same source of truth.

How does SmartSuite support higher-ed assessment and accreditation cycles?

SmartSuite replicates complex assessment models (Outcomes → Methods → Results) with SmartDocs redlining, rubric scoring, multi-stage reviews, and version tracking — streamlining accreditation workflows.

Is SmartSuite easy for faculty and staff to learn?

Yes — SmartSuite’s intuitive UI, templates, and guided workflows help faculty, student workers, and staff adopt the platform quickly — even without technical backgrounds.

How does SmartSuite reduce tool sprawl across campus operations?

Instead of using different tools for assessment, hiring, budget approvals, research proposals, events, and ticketing, SmartSuite consolidates everything into one no-code platform.

How does SmartSuite support Higher Ed operations?

SmartSuite handles hiring, onboarding, communications requests, finance workflows, recreation/checkout systems, student experience tracking, and more.

How does SmartSuite help institutions stay compliant with FERPA, accreditation standards, and vendor risk frameworks like HECVAT?

SmartSuite provides SSO, role-based permissions, audit trails, version history, HECVAT workflows, evidence registers, and controlled access across academic and administrative units.

How does SmartSuite improve operational efficiency across departments?

SmartSuite automates approvals, review cycles, notifications, document routing, rubric scoring, and student hiring workflows.

Can SmartSuite scale to institution-wide use?

Yes — UCLA used SmartSuite to grow from one pilot to 50+ solutions across Student Affairs in 18 months.

Departments can build their own workflows while central IT manages SSO, permissions, and governance.

Provost / VP for Academic Affairs

Oversees academic quality, assessment cycles, and accreditation.

  • Benefit Statement:

SmartSuite provides real-time insight into outcomes, program reviews, and accreditation readiness.

  • Benefit Sources:

Dashboards, assessment summaries, evidence tracking..

Institutional Leadership
How They Use It:

Academic Oversight

Reviews outcomes, assessments, and improvement plans.

Accreditation Readiness

Monitors evidence and reporting status.

Executive Reporting

Delivers institution-wide academic performance insights.

Vice President for Student Affairs (VPSA)

Leads student experience, operations, staffing, and campus programs.

  • Benefit Statement:

SmartSuite unifies student-facing workflows and operational visibility.

  • Benefit Source:

Dashboards, approvals, Student Affairs workflows.

Institutional Leadership
How They Use It:

Operational Oversight

Reviews staffing, hiring, and program activity.

Resource Allocation

Approves requests and budgets.

Student Experience Monitoring

Tracks service delivery and outcomes.

Director of Institutional Effectiveness / Accreditation

Manages assessment, accreditation, and continuous improvement processes.

  • Benefit Statement:

SmartSuite supports end-to-end assessment workflows with rubric scoring and version control.

  • Benefit Source:

Assessment models, SmartDocs, dashboards.

Academic, Enrollment & Assessment Roles
How They Use It:

Assessment Coordination

Manages submissions and review cycles.

Evidence Management

Tracks artifacts and improvement actions.

Accreditation Reporting

Produces audit-ready documentation.

Registrar

Oversees academic records, curriculum integrity, and student data governance.

  • Benefit Statement:

SmartSuite centralizes curriculum workflows and approval processes.

  • Benefit Source:

Linked records, approvals, dashboards.

Academic, Enrollment & Assessment Roles
How They Use It:

Curriculum Governance

Reviews and approves program changes.

Records Oversight

Ensures data consistency and compliance.

Reporting

Tracks academic changes institution-wide.

Enrollment / Admissions Director

Manages admissions pipelines, enrollment planning, and yield strategies.

  • Benefit Statement:

SmartSuite provides structured workflows and visibility into enrollment operations.

  • Benefit Source:

Pipelines, dashboards, approvals.

Academic, Enrollment & Assessment Roles
How They Use It:

Pipeline Tracking

Monitors applications and decisions.

Coordination

Aligns admissions with academic and finance teams.

Reporting

Reviews enrollment trends and forecasts.

Facilities Director / Maintenance Manager

Oversees campus facilities, maintenance, and capital projects.

  • Benefit Statement:

SmartSuite centralizes requests, work orders, and compliance tracking.

  • Benefit Source:

Workflows, dashboards, mobile logs.

Student Affairs, Facilities & Finance Roles
How They Use It:

Work Order Management

Tracks maintenance requests.

Capital Project Oversight

Coordinates construction handoffs.

Compliance Tracking

Manages inspections and safety tasks.

Housing Director

Manages student housing operations and facilities.

  • Benefit Statement:

SmartSuite improves coordination and visibility across housing workflows.

  • Benefit Source:

Requests, dashboards, approvals.

Student Affairs, Facilities & Finance Roles
How They Use It:

Housing Operations

Tracks requests and assignments.

Maintenance Coordination

Routes facility issues.

Student Communication

Manages housing-related updates.

Financial Aid Director

Oversees financial aid processing and compliance.

  • Benefit Statement:

SmartSuite centralizes approvals, documentation, and audit readiness.

  • Benefit Source:

Workflows, dashboards, evidence tracking.

Student Affairs, Facilities & Finance Roles
How They Use It:

Aid Processing

Tracks approvals and disbursements.

Compliance

Maintains audit-ready records.

Reporting

Monitors aid metrics and timelines.

Sponsored Programs Director

Manages grants, compliance, submissions, and reporting.

  • Benefit Statement:

SmartSuite supports full grant lifecycle visibility and coordination.

  • Benefit Source:

Proposal workflows, dashboards, document management.

Research & Sponsored Programs
How They Use It:

Proposal Routing

Manages reviews and submissions.

Compliance Tracking

Maintains documentation and deadlines.

Award Oversight

Tracks milestones and deliverables.

No items found.
Video
Curriculum & Course Management
Watch
arrow_forward
Video
Assessment & Accreditation
Watch
arrow_forward
Video
Grants & Research Management
Watch
arrow_forward
Video
Finance & Administration
Watch
arrow_forward
Video
People Hub
Watch
arrow_forward
Video
Vendor Management Hub
Watch
arrow_forward
Webinar
Operational Excellence in Action
Watch
arrow_forward
Webinar
Transforming Workflows with SmartSuite Automations
Watch
arrow_forward
Webinar
SmartSuite Solutions for Higher Education: UCLA’s Information Collaboration and Process Management on a Unified Platform
Watch
arrow_forward
Case Study
Florida International University — Assessment & Accreditation Modernization
Read
arrow_forward
Case Study
Georgetown University — Administrative Workflow Efficiency
Read
arrow_forward
Blog
Higher Education Operations: From Accreditation Chaos to Continuous Improvement
Read
arrow_forward