Create standardized project workspaces with predefined structures for tasks, milestones, documents, risks, and roles to accelerate project setup.
Manage work using Kanban, list, calendar, timeline, or Gantt views—allowing teams to execute projects in the way that fits their delivery style.
Define milestones and visualize schedules, dependencies, and critical paths to keep projects on track and anticipate delivery risks.
Track project-level risks, issues, assumptions, and dependencies with clear ownership, mitigation plans, and escalation workflows.
Keep discussions, updates, and decisions in context with tasks and records—reducing reliance on email and status meetings.
Produce consistent project status updates with RAG health indicators, progress summaries, and key metrics for stakeholders.
Automate assignments, reminders, approvals, and handoffs to reduce manual coordination and keep execution moving.
Monitor progress, workload, risks, and delivery trends with real-time dashboards tailored for project managers and leadership.
Yes—flexible views (Kanban, list, calendar, timeline, Gantt) support any methodology.
Dashboards and automated rollups replace slide decks and manual consolidation.
Yes—projects can track risks, assumptions, issues, and dependencies with owners and due dates.
Yes—role-based dashboards show the right level of detail for each audience.
Timeline and dependency mapping reveals collisions and blockers early.
Yes—teams can use templates for consistent workflows, fields, and reporting.
Comments, attachments, and activity history keep communication in context.
Absolutely—SmartSuite scales across teams, portfolios, and governance models.

Head of PMO / Program Director
Defines delivery standards and ensures consistent governance across projects.
- Benefit Statement:
SmartSuite standardizes templates, reporting, and risk tracking across teams.
- Benefit Source:
Project templates, status reporting workflows, and governance dashboards.
Standardization
Enforces consistent project structure and reporting.
Reporting cadence
Reviews health across projects with dashboards.
Governance
Monitors risks, dependencies, and escalations.

Project Manager (PM)
Plans and manages project execution across tasks, timelines, and stakeholders.
- Benefit Statement:
SmartSuite centralizes tasks, milestones, RAID, and updates for predictable execution.
- Benefit Source:
Task boards, Gantt/timelines, RAID logs, and automated reporting.
Execution management
Assigns tasks and tracks progress daily.
Risk & dependency control
Manages RAID items and handoffs.
Status reporting
Delivers consistent updates to stakeholders.

Workstream Lead / Team Lead
Owns delivery for a workstream or functional track within a project.
- Benefit Statement:
SmartSuite provides clarity into ownership, dependencies, and deliverables.
- Benefit Source:
Workstream views, dashboards, and dependency tracking.
Workstream planning
Manages tasks and milestones.
Coordination
Aligns dependencies with other teams.
Reporting
Shares progress and risks with PMs.

Individual Contributor / Team Member
Completes assigned tasks and supports deliverables.
- Benefit Statement:
SmartSuite gives contributors clear task visibility and structured collaboration.
- Benefit Source:
Task lists, notifications, comments, and file attachments.
Task execution
Completes work with clear deadlines and ownership.
Collaboration
Shares updates and blockers in context.
Accountability
Keeps work visible and status current.

Project Analyst / PMO Analyst
Builds dashboards, analyzes trends, and supports reporting.
- Benefit Statement:
SmartSuite consolidates project data into accurate, automated insights.
- Benefit Source:
Dashboards, analytics, and AI-generated summaries.
Reporting
Maintains dashboards and status rollups.
Trend analysis
Identifies delays, risk patterns, and bottlenecks.
Data governance
Ensures consistent metrics and reporting standards.

Executive Sponsor / Business Owner
Owns business outcomes and ensures initiatives deliver intended value.
- Benefit Statement:
SmartSuite keeps sponsors aligned on progress, risk, and benefit realization.
- Benefit Source:
Outcome tracking, milestone dashboards, and decision audit trails.
Outcome oversight
Monitors benefits and KPI progress.
Risk management
Reviews dependencies and escalation items.
Governance participation
Supports steering decisions with real-time data.