Maintain a living risk register with ownership, scoring, controls, treatment plans, and reporting across the organization.
Run repeatable risk assessments with scoring models, questionnaires, evidence, and rollups by process, vendor, or system.
Define KRIs, set thresholds, ingest metrics, trigger alerts, and trend indicators to detect rising risk early.
Track policy or control exceptions, risk acceptances, and issues—approvals, expirations, mitigations, and renewals.
Map controls to risks, requirements, processes, and systems to show coverage, ownership, and evidence reuse.
Risk data is often fragmented across spreadsheets, email threads, and disconnected systems.
SmartSuite unifies the full risk ecosystem — risks, controls, KRIs, assessments, issues, and mitigations — in one connected platform.
This shared visibility eliminates duplication, ensures alignment, and enables teams to work from the same real-time information.
SmartSuite connects risk owners, analysts, control teams, and leadership with shared workspaces and real-time communication.
Assessments, mitigation tasks, escalations, and evidence collection are automated and transparent, accelerating decision-making and reducing manual coordination.
SmartSuite’s consistent, intuitive design helps new risk team members quickly understand scoring models, record structures, and workflows.
Guided forms, standardized templates, and role-based dashboards simplify onboarding and enforce methodological consistency.
Traditional ERM programs rely on a mix of spreadsheets, shared drives, email, and standalone tools.
SmartSuite consolidates everything — risk registers, KRIs, assessments, controls, issues, mitigations, and reporting — into one unified platform, reducing complexity and improving accuracy.
Real-time dashboards show risk scores, trending exposures, overdue mitigations, KRI shifts, and changes in risk posture.
CROs and leaders gain instant insight into organizational exposure, enabling timely decisions and proactive governance.
SmartSuite automates recurring assessments, assignment routing, follow-ups, escalations, and evidence capture.
Standardized scoring models ensure consistent evaluations across business units while reducing manual administrative work.
Linked records connect risks to controls, audit findings, compliance requirements, and issues — creating a shared assurance backbone.
This unified data model improves collaboration, reduces duplicated testing, and strengthens enterprise governance.
SmartSuite’s no-code flexibility allows teams to adjust scoring models, add new risk categories, onboard new business units, or pivot to new regulatory expectations rapidly.
This agility ensures the risk program remains scalable, future-ready, and responsive to organizational evolution.

Chief Risk Officer (CRO)
Oversees enterprise-wide risk management, ensuring risks are identified, assessed, and managed in alignment with strategic goals.
- Benefit Statement:
SmartSuite gives CROs unified visibility into risks, KRIs, trends, and mitigation progress.
- Benefit Source:
Heat maps, dashboards, linked records, automated scoring, and risk rollups.
Enterprise Risk Oversight
Reviews enterprise-wide risk exposure, top risks, and mitigation status in real time.
Strategic Exposure Reports
Delivers executive and board reporting on risk posture and trends.
Mitigation Governance
Ensures mitigation plans are owned, tracked, and executed on schedule.

Chief Operating Officer (COO)
Ensures operational activities align with organizational risk tolerances and resilience goals.
- Benefit Statement:
SmartSuite enables COOs to monitor operational risks and verify that remediation actions are effective.
- Benefit Source:
Real-time dashboards, KRIs, linked issues, and operational risk views.
Operational Risk Monitoring
Tracks risks affecting business operations, services, and processes.
Trend Analysis
Reviews risk patterns and emerging operational exposures over time.
Issue Oversight
Monitors remediation progress for risks impacting delivery and performance.

Director / Head of Enterprise Risk
Leads ERM processes, methodologies, reporting, and governance across the organization.
- Benefit Statement:
SmartSuite streamlines risk assessments, consolidates data, and accelerates enterprise risk reporting.
- Benefit Source:
Assessment workflows, standardized templates, dashboards, and automated reporting.
Assessment Coordination
Manages enterprise-wide risk assessment cycles and scoring consistency.
Reporting & Analytics
Produces risk summaries, heat maps, and executive dashboards.
Program Governance
Enforces ERM standards, review cadences, and documentation requirements.

Risk Manager / Risk Analyst
Conducts assessments, monitors KRIs, documents risks, and manages mitigation.
- Benefit Statement:
SmartSuite simplifies assessments and centralizes mitigation tracking for ongoing risk management.
- Benefit Source:
Scoring workflows, linked records, automated tasks, and dashboards.
Risk Scoring
Evaluates likelihood, impact, and velocity using standardized methodologies.
Findings & Issues
Documents identified risks, gaps, and related issues.
Mitigation Tracking
Assigns owners, sets deadlines, and tracks mitigation progress.

Operational Risk Manager
Manages risks for specific departments, functions, or business units.
- Benefit Statement:
SmartSuite provides clear visibility and structured processes for ongoing operational risk monitoring.
- Benefit Source:
Department-level dashboards, automated reviews, and linked risk records.
Localized Risk Review
Reviews risks impacting their department or business unit.
Control Evaluation
Assesses effectiveness of controls supporting risk mitigation.
Business Unit Coordination
Collaborates with teams to address and remediate risks.

Control Owner
Implements and maintains controls tied to risk mitigation and compliance requirements.
- Benefit Statement:
SmartSuite gives control owners clarity on expectations, deadlines, and evidence requirements.
- Benefit Source:
Automated reminders, dashboards, linked evidence.
Control Execution
Performs assigned control activities on schedule.
Evidence Submission
Uploads documentation supporting control effectiveness.
Review Coordination
Responds to testing and validation requests.

Audit Manager / Internal Auditor
Evaluates risk controls and tests effectiveness as part of assurance activities.
- Benefit Statement:
SmartSuite links audit, risk, and controls into one system for unified assurance.
- Benefit Source:
Linked records, dashboards, assessment workflows, and audit trails.
Control Testing
Reviews and tests controls linked to enterprise risks.
Findings Documentation
Records audit observations tied to specific risks.
Assurance Coordination
Aligns audit results with ERM reporting and remediation efforts.