Contract Management
Facilitate the vendor contract lifecycle by tracking terms, SLAs, renewals, and obligations to ensure compliance, accountability, and reduced third-party risk.
Solution Overview
The Contract Management solution provides a connected, auditable system for managing vendor and third-party contracts throughout their entire lifecycle — from creation to renewal.
SmartSuite centralizes contracts, service-level agreements (SLAs), obligations, and key dates, ensuring teams maintain visibility into commitments and renewal timelines.
Integrated workflows automate approval routing, renewal notifications, and compliance tracking, allowing procurement and legal teams to stay aligned while reducing contract-related risk.
The solution supports contract data linkage with Third-Party Risk, Issues Management, and the Vendor Portal, ensuring vendor performance, compliance, and obligations remain transparent and traceable.
Core Capabilities
SmartSuite’s Contract Management solution gives organizations a single system to manage vendor contracts, obligations, and renewals while maintaining alignment with corporate policies and regulatory requirements.
Contract Repository
Store all vendor and third-party contracts with searchable metadata and document attachments.
Workflow & Approvals
Automate routing for contract drafting, review, and sign-off using role-based permissions.
Renewal Management
Receive notifications ahead of renewal or termination dates to prevent lapsed contracts.
SLA & Obligation Tracking
Monitor service level agreements, payment terms, and performance metrics against contractual commitments.
Version Control & Audit Trail
Maintain version history with full visibility into edits, comments, and approvals.
Linked Vendor Records
Connect each contract to its associated vendor, risk profile, and performance data.
Analytics & Dashboards
Visualize total active contracts, upcoming renewals, and SLA compliance rates.
The Contract Lifecycle
SmartSuite supports the full contract lifecycle — ensuring transparency, accountability, and compliance from initial drafting through renewal or termination.
Create & Review
Draft contracts using templates then route final versions for approval.
Approve & Execute
Obtain electronic signatures and capture version history.
Monitor & Track Obligations
Measure SLA performance and ensure ongoing compliance.
Renew or Terminate
Trigger renewal workflows or decommission contracts nearing end-of-term.
Report & Audit
Generate reports on compliance, vendor performance, and contract value.
Who Uses This Solution
Oversees vendor contracts, renewals, and approval workflows.
Interprets regulatory text and validates compliance actions.
Ensures third-party engagements meet internal policy standards and regulatory obligations across security, privacy, and operational domains.
Oversees all vendor assessments, remediation, and reporting.
Reviews contract values, payment terms, and budget alignment.
Connected GRC Ecosystem
The Contract Management solution is fully integrated within SmartSuite’s GRC platform, connecting vendor contracts to associated risks, performance metrics, and compliance controls.
Modernizing Governance, Risk, and Compliance
Modernize how you manage governance, risk, and compliance with SmartSuite — a unified platform built for today’s connected enterprise.
Artificial Intelligence
SmartSuite's AI generates insights, summarizes complex results, and predicts risks within existing workflows to support proactive decisions.
AI Contract Summaries
Automatically summarize long or complex contracts into concise, plain-language overviews highlighting obligations, renewal terms, service levels, and risk areas.
AI Risk & Clause Detection
Detect risky clauses, missing protections, unusual terms, or deviations from standard language — helping teams identify legal, regulatory, or operational risks early.
AI Metadata Extraction
Extract key contract fields (dates, parties, values, indemnities, renewal/termination language, etc.) and populate them directly into SmartSuite to reduce manual entry.
Automations
Use SmartSuite's no-code engine to eliminate repetitive tasks and ensure accountability across risk operations.
Automated Review & Approval Routing
Route contracts to legal, finance, procurement, security, or executive reviewers automatically based on contract type, value, or risk level.
Renewal & Expiration Alerts
Notify contract owners and stakeholders ahead of key dates (renewals, expirations, pricing reviews), preventing lapses or unplanned renewals.
Template & Version Control Automation
Automatically ensure the correct contract templates, versions, and clause libraries are applied based on region, customer type, or contract category.
Integrations
Integrate with the tools your teams use every day. Keep controls, incidents, and risk data in sync through prebuilt connectors and open APIs.
Document & Storage Systems
Integrate with SharePoint, Google Drive, Box, or OneDrive to store executed agreements and supporting documents in a centralized location.
E-Signature Platforms
Connect to DocuSign, Adobe Sign, or Dropbox Sign to send agreements for signature and sync signed versions automatically.
Procurement, CRM & Finance Systems
Link contract data with Salesforce, SAP/Ariba, NetSuite, or financial systems to align contract terms with purchasing, billing, and vendor records.
Frequently Asked Questions
Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.
Yes — SmartSuite integrates with DocuSign and other e-signature tools for secure contract execution.
Yes — automated workflows notify contract owners ahead of expiration and generate renewal tasks.
Yes — each contract can be linked to vendor assessments, risk records, and SLA tracking.
Yes — all contract versions, comments, and approval histories are stored in a full audit trail.
Discover the Power of Connected GRC
Break down silos, improve collaboration, and streamline compliance. SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.