Contract Management
Facilitate the vendor contract lifecycle by tracking terms, SLAs, renewals, and obligations to ensure compliance, accountability, and reduced third-party risk.
Solution Overview
The Contract Management solution provides a connected, auditable system for managing vendor and third-party contracts throughout their entire lifecycle — from creation to renewal.
SmartSuite centralizes contracts, service-level agreements (SLAs), obligations, and key dates, ensuring teams maintain visibility into commitments and renewal timelines.
Integrated workflows automate approval routing, renewal notifications, and compliance tracking, allowing procurement and legal teams to stay aligned while reducing contract-related risk.
The solution supports contract data linkage with Third-Party Risk, Issues Management, and the Vendor Portal, ensuring vendor performance, compliance, and obligations remain transparent and traceable.
Core Capabilities
SmartSuite’s Contract Management solution gives organizations a single system to manage vendor contracts, obligations, and renewals while maintaining alignment with corporate policies and regulatory requirements.
Contract Repository
Store all vendor and third-party contracts with searchable metadata and document attachments.
Workflow & Approvals
Automate routing for contract drafting, review, and sign-off using role-based permissions.
Renewal Management
Receive notifications ahead of renewal or termination dates to prevent lapsed contracts.
SLA & Obligation Tracking
Monitor service level agreements, payment terms, and performance metrics against contractual commitments.
Version Control & Audit Trail
Maintain version history with full visibility into edits, comments, and approvals.
Linked Vendor Records
Connect each contract to its associated vendor, risk profile, and performance data.
Analytics & Dashboards
Visualize total active contracts, upcoming renewals, and SLA compliance rates.
The Contract Lifecycle
SmartSuite supports the full contract lifecycle — ensuring transparency, accountability, and compliance from initial drafting through renewal or termination.
Create & Review
Draft contracts using templates then route final versions for approval.
Approve & Execute
Obtain electronic signatures and capture version history.
Monitor & Track Obligations
Measure SLA performance and ensure ongoing compliance.
Renew or Terminate
Trigger renewal workflows or decommission contracts nearing end-of-term.
Report & Audit
Generate reports on compliance, vendor performance, and contract value.
Who Uses This Solution
Oversees vendor contracts, renewals, and approval workflows.
Interprets regulatory text and validates compliance actions.
Plans and oversees assessment campaigns.
Oversees all vendor assessments, remediation, and reporting.
Reviews contract values, payment terms, and budget alignment.
Connected GRC Ecosystem
SmartSuite solutions form a unified GRC architecture. ERM connects with related solutions to synchronize data, workflows, and reporting.
Artificial Intelligence
SmartSuite's AI generates insights, summarizes complex results, and predicts risks within existing workflows to support proactive decisions.
Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.
Automations
Use SmartSuite's no-code engine to eliminate repetitive tasks and ensure accountability across risk operations.
Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.
Integrations
Integrate with the tools your teams use every day. Keep controls, incidents, and risk data in sync through prebuilt connectors and open APIs.
Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.
Frequently Asked Questions
Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.
SmartSuite offers four plan types: Team, Pro, Enterprise, and Signature.
- Team, Pro, and Enterprise Plans use a per-user pricing model with feature and usage limits designed to scale as your organization grows.
- Signature Plan provides per-solution pricing for enterprises that need to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for large user populations with advanced governance and support requirements.
You can start by filling out the partner program registration form here.
By signing up to the Service Provider Partner Program you agree to our terms and conditions.
There is no cost. However, there are additional eligibility requirements to join.
First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!
Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
Discover the Power of Connected GRC
Break down silos, improve collaboration, and streamline compliance. SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.