Vendor Portal
Allow vendors to securely submit assessments, evidence, and attestations through a branded SmartSuite portal — simplifying third-party collaboration and transparency.
Solution Overview
The Vendor Portal solution provides a secure, branded interface for third-party vendors to engage directly with your SmartSuite workspace.
Vendors can log in to complete due-diligence questionnaires, upload evidence, acknowledge policies, and track submission status — eliminating email chains and manual follow-ups.
Every submission automatically populates your Third-Party Risk workspace, updating assessment scores and workflow tasks in real time.
The portal can be branded with your organization’s logo, colors, and messaging to create a professional and trusted experience for vendors and partners.
Core Capabilities
SmartSuite’s Vendor Portal solution bridges the gap between internal risk management teams and external vendors — enabling secure data exchange, automated workflows, and continuous transparency.
Secure Vendor Access
Vendors log in via secure, permission-controlled authentication to submit required data.
Custom-Branded Experience
Apply your corporate logo, color scheme, and messaging to the portal interface.
Assessment Submission & Evidence Upload
Vendors fill in questionnaires and upload compliance artifacts directly into SmartSuite.
Real-Time Progress Tracking
Both vendor and internal teams can view submission status, comments, and due dates.
Automated Notifications
SmartSuite sends reminders for incomplete tasks and confirmations upon approval.
Data Validation & Audit Trail
Every vendor submission includes timestamps, file history, and automated linking to risk records.
Role-Based Permissions
Ensure vendors see only their own assessments and tasks.
The Vendor Engagement Lifecycle
SmartSuite’s Vendor Portal supports the full third-party engagement lifecycle — from onboarding to renewal — ensuring secure collaboration at every step.
Invite Vendor
Send secure portal invitation with unique credentials.
Collect Assessments & Evidence
Vendors complete assigned forms and upload documentation.
Review & Validate Submissions
Internal reviewers verify data and request clarifications.
Track Status & Remediation
Monitor completion, assign corrective actions, and communicate updates.
Archive & Report
Close out assessment cycle and generate audit-ready reports.
Who Uses This Solution
The Vendor Portal solution supports both internal risk stakeholders and external vendors — making collaboration simple, secure, and transparent.
Oversees all vendor assessments, remediation, and reporting.
Manages supplier onboarding and renewals with risk visibility.
Plans and oversees assessment campaigns.
Validates security attestations and SOC reports.
Complete assessments, upload evidence, and view status updates.
Connected GRC Ecosystem
SmartSuite solutions form a unified GRC architecture. ERM connects with related solutions to synchronize data, workflows, and reporting.
Artificial Intelligence
SmartSuite's AI generates insights, summarizes complex results, and predicts risks within existing workflows to support proactive decisions.
Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.
Automations
Use SmartSuite's no-code engine to eliminate repetitive tasks and ensure accountability across risk operations.
Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.
Integrations
Integrate with the tools your teams use every day. Keep controls, incidents, and risk data in sync through prebuilt connectors and open APIs.
Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.
Frequently Asked Questions
Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.
SmartSuite offers four plan types: Team, Pro, Enterprise, and Signature.
- Team, Pro, and Enterprise Plans use a per-user pricing model with feature and usage limits designed to scale as your organization grows.
- Signature Plan provides per-solution pricing for enterprises that need to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for large user populations with advanced governance and support requirements.
You can start by filling out the partner program registration form here.
By signing up to the Service Provider Partner Program you agree to our terms and conditions.
There is no cost. However, there are additional eligibility requirements to join.
First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!
Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
Discover the Power of Connected GRC
Break down silos, improve collaboration, and streamline compliance. SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.