Work management for the enterprise
Modernize your workflows with a single platform that lowers costs, increases productivity and provides the resilience your organization demands.
Trusted by over 2,000 organizations worldwide
From global enterprises to innovative startups, SmartSuite helps organizations in every industry modernize their workflows, strengthen governance, and deliver measurable results.
Cloud based
ISO and SOC-2 certified
Supports 16 languages
Over 200 templates
Native mobile apps
Transform the way your organization works
Enable teams, functions and departments to better connect to the work they do in a way that promotes transparency, collaboration and empowerment across your organization.
Four Solution Pillars, One Platform
GRC & Resilience, IT Service Delivery, Project & Portfolio Management and Business Operations run on the same platform. Each pillar has its own solutions, and any solution can reference data in another, within each user's permissions.
Teams configure their own workflows in a visual builder while administrators control access to each one. Local teams keep their flexibility and the organization keeps central control.
Let Teams Build While IT Keeps Control
Replace the spreadsheets, documents, inboxes and point tools that hold critical processes today. Teams start from more than 200 templates or build without code, and AI can generate tables, fields and views from a plain-language description.
The people closest to the work decide how it runs, inside guardrails that administrators set.
Set Permissions Down to the Field
Permissions apply at workspace, solution, record and field level. Dynamic record permissions grant or restrict access based on field values, and separate controls decide who can build integrations and automations.
Align Portfolios to Strategy
Link programs, projects and tasks to department and enterprise goals. Leaders see which work moves each objective and which work can stop.
Keep Decisions Next to the Work
Comments, @mentions, notifications and live editing sit on each record. Decisions stay with their context, which helps when an auditor or a new owner asks why something changed.
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Give Executives One View of Work in Progress
Dashboards draw on live records across programs, projects, people, risks and service queues. Executives see the current position without waiting for a status report.
Every team keeps its data current in the same platform, so cross-department reporting needs no manual consolidation.
What the Enterprise Plan Includes
Everything in Professional, plus SAML-based SSO, SCIM user provisioning and synced user groups, audit logs, IP address restrictions, data loss prevention and European data residency. Each solution holds up to 400,000 records, with 500GB of file storage.
Enterprise plans on an annual term with 25 or more licensed users include a named customer success manager and access to Professional Services for implementation. A HIPAA Business Associate Agreement is available on Enterprise only.
Connect Existing Systems and Data
Automations, native integrations, Zapier and Make connect the platform to the tools already in place, and the REST API handles custom work. A hosted MCP server gives approved AI clients governed access to data and actions.
Automations · Integrations · REST API · MCP server
Our Commitment to Security and Privacy
SmartSuite underscores its dedication to security and privacy through its ISO/IEC 27001 certification and SOC 2 Type II attestation report. These reflect our steadfast commitment to implementing comprehensive data protection measures and stringent security and privacy controls.
Connected Workflows Across Departments
Solutions and tables link across departments, so sales, product, customer success, IT and risk teams work from shared data instead of copies. Owners decide exactly who can see or change shared records.
More reasons to love SmartSuite
Enterprise grade security
Protect your information with SmartSuite’s trusted cloud environment to keep your critical business services running securely. SmartSuite is an enterprise-class platform, designed to support industry and regulatory requirements for compliance, data privacy, and information security. The SmartSuite platform provides role-based security to ensure people have the information and tools they need to get work done, while keeping your intellectual capital safe.
Enterprise workflow templates
Allow your teams to choose from over 200 self-serve templates that can be tailored to your exact needs.
Create new workflows with no coding required
SmartSuite provides teams the ability to build workflows without writing a line of code, all through a visual interface that takes just a few minutes to learn.
Committed to your success
We are committed to making your SmartSuite experience a success, and our customer care team is here to lead the way in ensuring you are setup for long term success.
Priority support
Enterprise customers receive prioritized access to support to ensure that your mission-critical workflows are never interrupted and that you maximize the value you receive from SmartSuite.
Customer success manager
A named customer success manager is assigned to every Enterprise account on an annual plan with 25 or more licensed users, giving you a consistent point of contact for all inquiries and ensuring that you’re always talking with someone who knows your business and unique needs.
SmartSuite is the system that fits the way we work, where we work.
See how SmartSuite connects your enterprise
Experience first-hand how SmartSuite connects teams, simplifies business processes, and aligns work to strategy.