Finance Operations

Modernizing Finance Operations

SmartSuite centralizes budgets, spend, approvals, financial reporting, vendor workflows, and cross-functional coordination in one system. Empower Finance teams to operate with speed, accuracy, governance, and real-time visibility across the organization.

Summarize with
ClaudeChatGPTPerplexityGoogle AI Mode

One Platform for Connected Finance Operations

SmartSuite centralizes approvals, spend management, financial reporting, procurement workflows, and cross-department collaboration — enabling better accuracy, faster decisions, and stronger financial governance.

Budgeting & Forecasting

Track budgets, scenarios, and performance.

Spend Approvals

Automate approval workflows and maintain visibility into spend.

Procurement

Standardize purchase requests, POs, and vendor processes.

Financial Dashboards

Gain insight into expenses, revenue trends, and operational metrics.

Business Operations

Finance Operations Products

Budget Planning & Management
Plan, allocate, and track budgets with a current view of financial performance and spending.
Expense & Reimbursement Management
Capture, approve, and reimburse expenses with automated workflows and real-time visibility.

Core Capabilities of the Finance Operations Suite

SmartSuite supports the full range of financial workflows — from spend management to forecasting.

Run finance operations with accuracy, control, and end-to-end visibility.

Centralize financial requests, approvals, budgets, contracts, and supporting documentation in one workspace. SmartSuite links finance workflows to owners, policies, and audit trails—providing real-time insight, reduced manual effort, and confident, compliant financial execution across the organization.

Budgeting & Forecasting

Plan, track, and update budgets and forecasts with structured workflows, approvals, and real-time variance visibility.

Spend & Approval Workflows

Route spend requests, approvals, and exceptions through automated workflows with clear ownership and audit trails.

Procurement & Purchase Orders

Create, route, approve, and track purchase orders with linked suppliers, budgets, and delivery milestones.

Financial Reporting & Dashboards

Monitor spend, forecasts, approvals, and trends through real-time dashboards for finance and leadership.

Vendor & Contract Management

Link financial activity to vendors, contracts, renewal terms, and obligations for full commercial visibility.

Expense Tracking & Reimbursement

Capture expense submissions, approvals, and documentation with standardized workflows and policy enforcement.

Invoice & Billing Workflow Management

Centralize invoice intake, review, coding, and approval to reduce delays and manual reconciliation.

Audit Trails & Financial Governance

Maintain complete histories of approvals, changes, and documentation to support audits and compliance requirements.

Streamline Budgeting & Spend Approvals

Replace email-based approvals with automated, auditable workflows.

Highlights:

  • Spend thresholds
  • Approval routing
  • Budget dashboards
Planned spend and commitments with planned expenses by business unit, amount, status and budget
Vendor portfolio overview with total active vendors, vendors pending review and vendors by industry

Centralize Procurement & Vendor Workflows

Manage purchase requests, POs, contracts, and suppliers in one system.

Highlights:

  • Procurement assignments
  • Vendor records
  • PO workflows

Improve Financial Visibility & Reporting

Track budgets, forecasts, accruals, and performance with live dashboards.

Highlights:

  • Live KPIs
  • Variance analysis
  • Forecast models
Budget requests dashboard with requests processed this year and amount processed
Finance and contracts dashboard with total contract value, annual vendor spend and contract value by vendor

Automate Financial Operations Across Teams

Reduce manual handoffs and improve compliance with automated processes.

Highlights:

  • Task automation
  • Recurring workflows
  • Document routing

Strengthen Governance & Accuracy

Ensure financial integrity with controlled access, audit logs, and linked data.

Highlights:

  • Role-based permissions
  • Audit trails
  • Version-controlled documentation
Contract compliance view with vendors by compliance status and potential risk contracts by level

Built For Modern Finance Operations Teams

SmartSuite brings enterprise-grade finance operations with consumer-grade usability. Choose the rollout path that fits your team today—and expand as approvals, reporting, and governance needs grow.

Start Small

Adopt a Single Capability

Begin with Spend Approvals, Budget Tracking, or Invoice Workflows—prove value fast and expand from there.

Scale Confidently

Roll Out a Full Category

Enable finance operations end-to-end—connecting requests, approvals, documentation, budgets, and reporting in one system.

Unify Everything

Deploy the Entire Finance Operations Suite

Standardize financial execution with audit-ready workflows, role-based dashboards, and automated controls—delivering live visibility, reduced manual effort, and confident governance across every financial process.

Frequently Asked Questions

Answers to common questions about how SmartSuite improves visibility, accuracy, and collaboration across Finance Operations.

SmartSuite centralizes workflows like budget approvals, spend reviews, procurement, and financial reporting — ensuring all teams work from the same data and eliminating email-based coordination.

‍

SmartSuite enables shared visibility into financial tasks, deadlines, comments, and approvals. Departments collaborate directly within shared records, reducing delays and miscommunications.

Yes — SmartSuite’s intuitive UI, consistent templates, and automated workflows make it easy for cross-functional stakeholders to participate in Finance workflows with minimal training.

SmartSuite replaces fragmented spreadsheets, approval apps, shared drives, and point solutions with one centralized platform for financial workflows, reporting, and documentation.

Dashboards provide real-time insight into budgets, forecasts, spend, approvals, accruals, and financial risks — enabling more informed and timely decision-making.

See How SmartSuite Transforms Finance Operations

Experience how SmartSuite connects approvals, budgets, spend tracking, and financial reporting — giving Finance teams live visibility and streamlined workflows.

What the research shows

Independent research on what manual finance operations costs teams today, and what changes when the work lives in one system.

9.2 days

Source: Ardent Partners, 2025 AP Metrics (hosted by Thomson Reuters, 2025): the average accounts payable organization takes 9.2 days to process a single invoice (https://europe.thomsonreuters.com/guides/ardent-partners-2025-ap-metrics).

Average time an AP organization takes to process one invoice

Automated approval routing for budgets, invoices, POs, contracts, and expense requests gives Finance a single place to track every request.

86%

Source: Redwood Software with SSON Research & Analytics, The CFO blind spot: 92% still rely on manual efforts to close (2026): 86% of 88 shared services leaders still reconcile in spreadsheets even with close management platforms (https://www.redwood.com/press-releases/cfo-blind-spot-manual-efforts-to-close-despite-potential-to-automate/).

Of shared services leaders still reconcile in spreadsheets despite close tools

Centralized financial data and automated rollups reduce reliance on spreadsheet-driven reporting and manual consolidation.

58%

Source: SAP Concur, Survey: CFOs Prioritize Optimizing Costs and Efficiency to Drive Growth in 2025 (2025): 58% of finance leaders say conflicting departmental priorities are the biggest barrier to partnering across business functions (https://www.concur.com/blog/article/survey-cfos-prioritize-optimizing-costs-and-efficiency-to-drive-growth-in-2025).

Of finance leaders cite conflicting departmental priorities as the biggest barrier

Shared visibility into budgets, spend, forecasts, and approvals supports coordination between Finance, HR, Procurement, and Operations.

35%

Source: Protiviti, Empowering the Progress of SOX Innovation with Analytics and Automation (2024): only 35% of participants in a June 2024 Protiviti and AuditBoard webinar poll said their organizations maximize enabling technologies for SOX work (https://www.protiviti.com/us-en/whitepaper/empowering-sox-innovation).

Of poll participants maximize enabling technology for SOX compliance work

Centralized documentation, approval trails, and financial reviews support audit readiness.

Key Benefits of the Finance Operations Solution Suite

Finance teams need workflows, transparent approvals, and accurate reporting to manage budgets, spend, and governance. SmartSuite centralizes financial operations in one platform—improving efficiency, reducing risk, and enabling better business decisions.

Financial Visibility, Forecasting & Control

Unified Financial Workspace

Centralize budgets, invoices, expenses, POs, and approvals in one system.

Live Budget Tracking

Monitor planned versus actual spend, allocations, and variances through live dashboards.

Forecasting & Scenario Planning

Support dynamic forecasts, headcount planning, and scenario modeling with linked data.

Cross-Department Transparency

Give HR, Operations, Leadership, and Procurement shared visibility into financial activity.

Consolidated Financial Views

Aggregate data across teams and business units for executive-level insight.

Risk & Compliance Visibility

Track financial risks, controls, and audit findings for proactive oversight.

Workflow Efficiency & Process Automation

Automated Financial Approvals

Route expense, PO, budget, and contract approvals with automated workflows.

Invoice & Billing Management

Centralize invoice intake, review, coding, and approvals to reduce manual effort.

FP&A Processes

Standardize planning cycles with templates and recurring workflows.

Audit Documentation Automation

Maintain audit-ready trails for approvals, changes, and supporting documents.

Integrated Budget & Headcount Planning

Connect financial planning with HR, operations, and project teams.

AI-Assisted Financial Summaries

Use the AI Assistant to generate reports, variance explanations, and narratives.

Governance, Accuracy & Organizational Confidence

Enterprise Financial Governance

Enforce consistent rules, approval paths, and documentation retention.

Improved Data Accuracy

Reduce errors and inconsistencies with a single financial source of truth.

Compliance Alignment

Support SOX, internal controls, procurement compliance, and audits centrally.

Scalable Multi-Entity Finance

Report across departments and business units from one set of linked records.

Secure Financial Controls

Protect sensitive data with role-based permissions, SSO, and two-factor authentication.

No-Code Adaptability

Allow finance teams to evolve workflows and dashboards without IT.

Strengthen Financial Visibility With Connected Workflows

SmartSuite eliminates spreadsheets, email-based approvals, and disconnected tools.
Automate processes, centralize financial data, and ensure accountability across Finance and Operations.

How the SmartSuite Platform Powers Finance Operations

SmartSuite connects financial workflows, documentation, tasks, and insights in one integrated platform.

No-Code Configuration

Design workflows for budgeting, approvals, procurement, and reporting without developer support.

Example:
A Finance Manager creates a new capital expenditure approval workflow with tiered thresholds based on department and spend category — without IT involvement.
Automation Engine

Automate approvals, financial tasks, reminders, escalations, and recurring entries.

Example:
When a purchase request exceeds a defined threshold, SmartSuite automatically routes it to the CFO and triggers escalation reminders if not approved within 48 hours.
AI Assistant for Finance Teams

Generate summaries, variance analysis, budget narratives, or month-end commentary instantly.

Example:
During month-end close, the AI Assistant drafts a variance explanation from the actual and forecast figures in the record.
Linked Record Architecture

Connect budgets → requests → approvals → vendors → contracts → dashboards.

Example:
A budget line item links directly to related vendor contracts, approved spend requests, invoices, and renewal dates for complete financial traceability.
Dashboards & Analytics

Track expenses, revenue, variance, and financial KPIs.

Example:
Finance leaders review a dashboard showing departmental spend vs. budget, forecast accuracy, outstanding approvals, and renewal commitments.
Permissions & Governance Controls

Protect sensitive financial data with granular access and audit trails.

Example:
Department managers can submit and track requests, while Finance retains control over approval rights — with all changes recorded in an audit log.

Connect Finance, Operations & Leadership

SmartSuite unifies Finance, HR, IT, and Operations workflows — ensuring consistent communication and eliminating process gaps.

Budget alignment dashboard comparing budget and actuals per business unit

Streamline Approvals & Procurement

Accelerate procurement and spending processes with automated routing, reminders, escalations, and documentation.

Finance approvals view of contracts pending approval and contracts by department

Gain Real-Time Financial Insight

Dashboards offer visibility into cash flow, budgets, expenses, revenue trends, and variance — enabling faster strategic decisions.

Finance manager overview with pending and approved requests, fiscal year spend and budget

AI Assistant and Governance Strengthen Financial Accuracy

The AI Assistant helps Finance teams summarize data and draft reports while governance tools ensure complete accuracy and traceability.

AI field agent drafting a budget justification for each financial planning request

The SmartSuite Platform:
Powered by Eight Interconnected Frameworks

The SmartSuite Platform consists of eight interconnected frameworks that provide a foundation for designing, automating, analyzing, and governing connected workflows.

Data Architecture Framework
Build structured, relational data models using tables, fields, and records that ensure consistency and scalability across workflows.
Workflow Orchestration Framework
Design and tailor workflows visually with structured data models, clear progression, and intuitive interfaces for every step.
Automation Framework
Streamline work with triggers, conditions, and multi-step actions that eliminate manual effort and orchestrate end-to-end processes.
Artificial Intelligence Framework
Embed intelligence into workflows with AI that analyzes data, supports decisions, and automates complex steps securely.
SmartSuite
Platform
Designed for the way modern teams work  - fast, visual, and intuitive.
Secure Collaboration Framework
Enable contextual collaboration with comments, file sharing, notifications, and external access—all governed by SmartSuite permissions.
Enterprise Reporting Framework
Visualize and analyze data using dashboards, charts, and real-time reports that update instantly across your workspace.
Integrations Framework
Connect SmartSuite to your ecosystem using native integrations, iPaaS connectors, APIs, and webhooks so data flows between systems.
Security & Governance Framework
Protect data with role-based access, authentication controls, audit history, and enterprise-grade governance that scales organization-wide.

Security and Governance, Built for Enterprise Scale

SmartSuite provides fine-grained, role-based permissions that protect data without slowing innovation.
Define access down to the record, field, or workflow level, enforce compliance with SSO, 2FA, and IP restrictions, and maintain a complete audit trail of every action.
With SmartSuite, governance and agility work together — innovation moves fast, and your security moves with it.

Role-Based Access
Control visibility by user, role, or team.
Authentication
SSO, 2FA, and IP restrictions built-in.
Audit History
Track every change for up to 3 years, by plan.
Compliance
SOC 2, GDPR, and enterprise governance ready.

Work Anytime, Anywhere, on Any Device

Stay connected and productive wherever you are.
SmartSuite works across web, tablet, and mobile, so your team can manage projects, collaborate, and automate workflows in real time — whether in the office, remote, or on the go.

App Store IconGoogle Play Icon

The Platform That Connects Budgets, Spend, and Approvals

SmartSuite consolidates procurement, spend approvals, financial visibility, and reporting into one integrated environment.

Role-Based Capabilities for Finance Operations Teams

SmartSuite supports every finance role, from the CFO and Controller to AP, AR, treasury, and procurement, with linked records, approval workflows, and dashboards built around how each role works.

Accountant / Staff Accountant
Accounting, Close & Controls

Accountant / Staff Accountant

Manages reconciliations, documentation, close tasks, and compliance processes.

  • Benefit Statement:

SmartSuite automates routine accounting workflows and centralizes documentation to improve accuracy and audit readiness.

  • Benefit Source:

Document management, workflows, approvals, and audit trails.

How they use the Finance Operations suite

Reconciliations

Tracks and completes reconciliations with supporting documentation and approvals.

Documentation

Stores invoices, receipts, journals, and supporting records in one secure system.

Compliance

Maintains audit-ready records for internal controls, reviews, and reporting requirements.

Accounts Payable (AP) Manager
Accounting, Close & Controls

Accounts Payable (AP) Manager

Oversees invoice intake, approvals, payment processing, and vendor payment accuracy.

  • Benefit Statement:

SmSmartSuite streamlines AP workflows, reducing delays, errors, and manual follow-ups while maintaining audit-ready records.

  • Benefit Source:

Invoice workflows, approval automation, document management, and audit trails.

How they use the Finance Operations suite

Invoice processing

Routes invoices for review, coding, and approval with clear ownership and deadlines.

Payment coordination

Tracks payment status, exceptions, and timing to ensure on-time vendor payments.

Audit readiness

Maintains complete histories of invoices, approvals, and supporting documentation.

Accounts Receivable (AR) Manager
Accounting, Close & Controls

Accounts Receivable (AR) Manager

Manages billing, collections, revenue tracking, and customer payment status.

  • Benefit Statement:

SmartSuite centralizes AR workflows, improving visibility into receivables and accelerating cash collection.

  • Benefit Source:

Billing workflows, dashboards, customer records, and automated reminders.

How they use the Finance Operations suite

Billing oversight

Tracks invoice issuance, delivery, and payment status across customers.

Collections management

Monitors aging, flags overdue accounts, and triggers follow-up workflows.

Revenue visibility

Provides up-to-date AR metrics and trends for Finance leadership.

Chief Financial Officer
Executive Leadership

Chief Financial Officer

Oversees financial strategy, performance, and risk across the organization.

  • Benefit Statement:

SmartSuite gives CFOs unified financial visibility across budgets, spend, forecasts, and approvals — enabling faster, more confident decisions.

  • Benefit Source:

Dashboards, analytics, linked workflows, and audit-ready reporting.

How they use the Finance Operations suite

Financial oversight

Reviews real-time views of budgets, spend, forecasts, and financial risks across the business.

Budget alignment

Ensures financial plans align with strategic initiatives, departmental needs, and operational priorities.

Reporting

Produces executive and board-level summaries with consistent, up-to-date financial data.

Chief Operating Officer
Procurement & Operations Stakeholders

Chief Operating Officer

Manages operational budget impacts, approvals, and alignment between finance and execution teams.

  • Benefit Statement:

SmartSuite provides visibility into spend timing and operational financial metrics to support better decision-making.

  • Benefit Source:

Real-time dashboards, request workflows, and linked operational records.

How they use the Finance Operations suite

Spend tracking

Monitors operational spend against budgets and forecasts.

Forecast alignment

Ensures operational plans align with approved financial assumptions and constraints.

Request approvals

Reviews and approves financial requests tied to operations, projects, or vendors.

Controller
Accounting, Close & Controls

Controller

Owns accounting accuracy, internal controls, close processes, and financial compliance.

  • Benefit Statement:

SmartSuite supports Controllers with structured workflows, traceable approvals, and centralized documentation for confident governance.

  • Benefit Source:

Approval workflows, audit trails, compliance dashboards, and document repositories.

How they use the Finance Operations suite

Close management

Coordinates month-end and quarter-end close tasks with clear ownership and status tracking.

Internal controls oversight

Ensures approvals, reconciliations, and documentation meet control requirements.

Audit coordination

Provides auditors with complete, organized financial records and activity history.

Director of Finance / FP&A Manager
Finance & FP&A Roles

Director of Finance / FP&A Manager

Manages budgets, forecasts, planning cycles, and organization-wide reporting

  • Benefit Statement:

SmartSuite centralizes financial data and improves forecasting accuracy through structured workflows and approvals.

  • Benefit Source:

Dashboards, models, workflow automation, and approval routing.

How they use the Finance Operations suite

Budget planning

Builds and manages budgets across departments, projects, and cost centers with structured workflows.

Forecast updates

Runs monthly or quarterly reforecast cycles with approvals, assumptions, and version history.

Reporting

Delivers standardized financial reports and variance summaries to leadership.

Financial Analyst
Finance & FP&A Roles

Financial Analyst

Prepares reports, analyzes trends, and supports operational decision-making.

  • Benefit Statement:

SmartSuite consolidates data for faster analysis and clearer reporting with less manual reconciliation.

  • Benefit Source:

Linked data, dashboards, analytics views, and AI Assist.

How they use the Finance Operations suite

Variance analysis

Compares planned vs. actuals to identify trends, risks, and anomalies.

Trend insights

Analyzes performance across time periods, departments, or initiatives.

Financial modeling

Supports forecasts, scenarios, and investment analysis with connected data.

Procurement Manager
Procurement & Operations Stakeholders

Procurement Manager

Handles sourcing, POs, vendor coordination, and contract reviews tied to spend governance.

  • Benefit Statement:

SmartSuite consolidates procurement workflows for better accuracy, compliance, and cross-team visibility.

  • Benefit Source:

Approval workflows, linked vendor records, contract visibility, and dashboards.

How they use the IT Asset Management suite

PO routing

Manages purchase requests, approvals, and thresholds through automated workflows.

Vendor coordination

Tracks vendor details, contracts, and communications in one connected workspace.

Contract visibility

Reviews contract status, obligations, and renewal timelines alongside financial data.

Treasury Manager
Accounting, Close & Controls

Treasury Manager

Manages cash flow, liquidity, banking relationships, and financial risk.

  • Benefit Statement:

SmartSuite gives Treasury teams visibility into cash-related workflows and financial commitments across the organization.

  • Benefit Source:

Dashboards, linked financial records, approval workflows, and reporting tools.

How they use the Finance Operations suite

Cash flow monitoring

Tracks inflows, outflows, and upcoming obligations tied to operational and financial activity.

Liquidity planning

Supports short- and long-term cash forecasting with connected financial data.

Risk & exposure oversight

Monitors financial commitments, timing risks, and approval dependencies that impact liquidity.

Built for Every Role in Finance Operations

From the CFO and Controller to AP, AR, treasury, and FP&A, SmartSuite gives each finance role one place for approvals, budgets, and reporting.

Flexible Pricing Designed for Every Organization

Whether you’re a growing team or a global enterprise, SmartSuite’s pricing adapts to how your business works.
Choose platform-wide access with user-based pricing or tailor licenses to your organization’s scale and structure with the Signature plan (per-solution pricing).

User-Based Pricing
provides access to the entire SmartSuite platform under one per-user license, perfect for connected workflows across teams and departments.
Signature plan (per-solution pricing)
The Signature plan (per-solution pricing) is purpose-built for enterprises with thousands to tens of thousands of users, offering the flexibility to license only the specific SmartSuite Solutions needed for scale, compliance, and control.

User-Based Pricing: Simplify Access Across Every Team

Our Team, Professional, and Enterprise plans make it easy to scale access across your organization. Each licensed user
can access all SmartSuite solutions — with predictable pricing that grows as you do.

  • One per-user license for all SmartSuite solutions.
  • Ideal for organizations connecting workflows across departments.
  • Scalable across teams and business functions.
  • Available in Team, Professional, and Enterprise plan tiers.
Ideal For:
Small to mid-sized businesses or companies deploying SmartSuite across multiple teams who value simplicity and
unified access.
Team
$15
seat / month billed annually
$20 billed monthly
For teams that need a better way to manage workflows
  • SmartSuite AI
  • Min 3 Billable Users
  • Unlimited Solutions
  • 5,000 Records per Solution
  • 50GB of File Storage
  • 30 Days Recycle Bin
Professional
$32
seat / month billed annually
$36 billed monthly
For teams and departments who need more advanced features to manage their workflows.
  • SmartSuite AI
  • Min 5 Billable Users
  • Unlimited Solutions
  • 100,000 Records per Solution
  • 100GB of File Storage
  • 45 Days Recycle Bin
Included Team Plan plus:
  • Folders
  • Gmail and Outlook Integrations
  • Advanced Permissions
Enterprise
Custom Pricing
For organizations that need scalable workflows with advanced features, security, and support.
  • SmartSuite AI
  • Min 10 Billable Users
  • Unlimited Solutions
  • 400,000 Records per Solution
  • 500GB of File Storage
  • 60 Days Recycle Bin
Included Professional Plan plus:
  • SSO
  • SCIM User Provisioning
  • SCIM-Synced User Groups
  • Audit Logs
  • IP Address Restrictions
  • Data Loss Prevention (DLP)
  • European Data Residency
  • Premium Support

Signature Plan: Per-Solution Pricing for Enterprise Scale

For global organizations and regulated industries requiring complex governance or large-scale rollouts, SmartSuite offers the Signature plan (per-solution pricing). This plan allows enterprises to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for tens of thousands of users, tailored to their exact needs.

  • Tailored Licensing — Structure licenses by department, region, or regulatory requirement.
  • Purpose-Built for Scale — Designed for enterprises managing thousands of users.
  • Customizable Agreements — Includes the ability to tailor terms and access levels to meet unique business needs.
  • Enterprise Confidence — Built for large financial institutions, insurers, and global enterprises who require high-performance
    and governance.
Example:
A global bank licenses SmartSuite’s GRC Solution Suite for 12,000 users across multiple regions, integrating risk, compliance, and audit functions on a secure, unified platform — all within a tailored license framework that meets regulatory and performance requirements.
GRC Solution Suite
Audit Management
  • Audit Management
  • Issues Management
Operational Resilience
  • Operational Resilience
  • Business Impact Analysis (BIA)
  • Incident Management
  • Crisis Management
Risk Management
  • Enterprise Risk Management
  • Third-Party Risk
  • Vendor Portal
  • Cyber Threat Management
  • RCSA (Risk & Control Self-Assessment)
  • Issues Management
  • Business Structure
  • Contract Management
Compliance Management
  • Policy Management
  • Regulatory Change Management
  • SOC 2 Compliance
  • CRI Profile Compliance
  • Control Framework & Regulatory Libraries
  • Compliance Assessments & Testing
  • ESG & Sustainability Management

Compare Our Pricing Models

Access
Pricing Basis
Plans
Ideal For
Scalability
Governance
Flexibility
User-Based Pricing
All SmartSuite Solutions
Per active user license
Team, Professional, Enterprise
Growing businesses, cross-team workflows
Add users instantly
Standard platform permissions
Unified platform access
Signature plan (per-solution pricing)
Licensed Solutions Only
Per solution license
Enterprise-only, tailored
Large-scale or regulated enterprises
Add new solutions as needed
Enterprise-grade compliance and controls
Tailored by solution, region, or compliance scope

Frequently Asked Questions

Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.

SmartSuite has three per-seat plans and one per-solution plan. Team ($15 per seat per month billed annually, minimum 3 users) and Professional ($32 per seat per month billed annually, minimum 5) are self-serve. Enterprise is custom priced and adds SSO, SCIM, audit logs, data residency and a Customer Success Manager. Signature licenses specific solutions, such as GRC or ITSM, for large user populations and is priced per solution.

Signature is priced per solution rather than per user, so an organization can roll a solution out to hundreds or thousands of people without per-seat cost. It pairs the Enterprise platform with governance and support arrangements agreed for your deployment. Terms, minimums and support levels are set in your contract.

Yes, by plan. Team includes 5,000 records per Solution, 50 GB of attachment storage per Solution and 25,000 automation runs and API calls per month. Professional includes 100,000 records, 100 GB and 100,000 runs and calls. Enterprise includes 400,000 records, 500 GB and 500,000 runs and calls. Solutions are unlimited on every plan, and reaching a limit never stops your Solutions from working.

Every plan includes the Help Center, real-time chat, onboarding guides, daily office hours, live monthly training and certifications, bi-weekly getting-started workshops, SmartSuite Academy and the user community. Enterprise adds a named Customer Success Manager and Professional Services, and Premium Support is available as an Enterprise add-on.

Yes. Enterprise is custom priced, with payment by invoice available for plans that meet a minimum fee, and Signature prices a whole solution rather than each user. Both are shaped around your user population, security review and support requirements.

Contact sales or schedule a demo. A member of the team will walk through your requirements and put together an Enterprise or Signature proposal.

Flexible Pricing for Finance Teams

Choose per-user plans for the whole platform, or the Signature plan (per-solution pricing) for large rollouts.

Featured Resources

Videos, webinars, and customer stories on automating finance workflows with SmartSuite.

Video
About SmartSuite
Webinar
Operational Excellence in Action
Webinar
Transforming Workflows with SmartSuite Automations
Case Study
Enterprise Organization — Finance Workflow Modernization
Case Study
Distributed Teams — Standardized Financial Operations

Trusted by Over

2,000 Organizations Worldwide

From global enterprises to innovative startups, SmartSuite helps organizations in every industry modernize their workflows, strengthen governance, and deliver measurable results.

How Schock Group Unified Field Ops, CRM, and Projects in One Platform

How Schock Group Unified Field Ops, CRM, and Projects in One Platform

Schock Group

Custom Manufacturing Provider – Europe

How a Custom Manufacturing Provider Unified Project Operations

Custom Manufacturing Provider – Europe

ERP Consultant – Intl

How a Digital Transformation Consultancy Replaced Spreadsheets and Unified Project Delivery

ERP Consultant – Intl

Improv Theater – Norway

How a Creative Arts Organization Brought Clarity and Coordination to Its Creative Operations

Improv Theater – Norway

LTC Services – US

How a Long-Term Care Partner Automated Payroll Workflows

LTC Services – US

SmartSuite Resources

Everything you need to learn, build, connect, and grow with SmartSuite — from expert guidance and self-paced learning to community collaboration and continuous innovation.

SmartSuite Academy
Learn. Build. Get Certified. Access interactive courses, live sessions, and certifications to help you master SmartSuite and accelerate success across your organization.
Demo Center
See SmartSuite in Action. Browse short, on-demand videos that demonstrate how SmartSuite’s Solutions and features work — from automation setup to real-world use cases.
Support
Help When You Need It. Access the knowledge base for best practices and step-by-step guidance, or connect directly with our support team for personalized assistance.
Professional Services
Expert Guidance for Every Stage. Our team of SmartSuite experts helps design, configure, and optimize your environment — from onboarding to advanced solution deployment.
Customer Stories
See How Leading Companies Succeed with SmartSuite. Explore real-world examples of how organizations use SmartSuite to connect teams, improve efficiency, and achieve measurable results.
Product Documentation
Everything You Need to Know. Access detailed guides, tutorials, and references covering every SmartSuite feature, integration, and best practice.
Feature Requests
Help Shape the Future of SmartSuite. Submit new ideas, vote on upcoming features, and see what’s on our product roadmap — your feedback drives innovation.
Community
Collaborate with Builders and Innovators. Join thousands of SmartSuite users to share ideas, learn best practices, and collaborate on creative solutions for real-world challenges.
Developer Resources
Build and Extend with SmartSuite. Access APIs, SDKs, and integration tools to connect SmartSuite to your enterprise stack and develop custom extensions.
Partners
Expand Your SmartSuite Ecosystem. Connect with trusted implementation, consulting, and technology partners who bring deep expertise to help you scale faster.
Frequently Asked Questions
300+ Articles. One Knowledge Base. Explore 300+ short, plain-language articles that explain SmartSuite features, concepts, and best practices in clear, simple language.
Security at SmartSuite
Enterprise Security You Can Trust. Access detailed information on SmartSuite’s security architecture, compliance certifications, data protections, and enterprise-grade governance practices.

What’s New

See what shipped.

Every new feature, improvement and announcement, with the plans each one is available on.
Latest updates
SmartDoc: Track Changes
November 12, 2026
Linked Records: Dynamic Default Values
November 5, 2026
AI Platform: Support for Azure API Gateway
October 29, 2026

Getting Started with SmartSuite

Play Getting Started with SmartSuite, part 1: Navigation
Play Getting Started with SmartSuite, part 2: Homepage
Play Getting Started with SmartSuite, part 3: Views
Play Getting Started with SmartSuite, part 4: Field Types
Play Getting Started with SmartSuite, part 5: Dashboards
Play Getting Started with SmartSuite, part 6: Automations
Play Getting Started with SmartSuite, part 7: Permissions
Play Getting Started with SmartSuite, part 8: SmartSuite AI
Play Getting Started with SmartSuite, part 9: Formula Field
Play Getting Started with SmartSuite, part 10: Power Search
Play Getting Started with SmartSuite, part 11: Notifications
Play Getting Started with SmartSuite, part 12: Starred Items

Resources to Strengthen Finance Operations

Explore customer stories, demos, and webinars that show how finance teams run approvals, budgets, and reporting in SmartSuite.