Cyber & IT Risk

Modernizing Cyber & IT Risk Management

Protect your organization with a linked cybersecurity platform that unifies asset protection, threat detection, incident response, and compliance. SmartSuite empowers security teams to manage risks, streamline workflows, and maintain resilience against evolving threats.

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One Platform for Connected Cybersecurity Management

SmartSuite connects cybersecurity programs across risk management, incident response, and compliance disciplines — providing unified visibility, automation, and accountability. Built for collaboration across IT, Security, and Compliance teams, SmartSuite simplifies cyber governance while improving threat readiness and response.

Cyber Risk Management

Identify, assess, and mitigate cybersecurity risks across your organization.

Threat & Incident Response

Track, respond, and resolve security incidents with speed and precision.

Policy & Control Management

Map cybersecurity policies to standards and frameworks like NIST and ISO 27001.

Security Operations Dashboards

Visualize threat posture, control coverage, and incident trends.

GRC & Resilience

Cyber & IT Risk Management Products

Cyber Threat Management
Identify and respond to cyber threats with real-time visibility, structured workflows, and integrated risk and incident management.
Vulnerability Management (GRC)
Manage vulnerabilities based on business risk with asset context, real-time visibility, and structured remediation workflows across systems and applications.
Post Quantum Security (PQS)
Prepare for quantum threats with a cryptographic inventory, risk assessment, and migration plans tracked across systems and vendors.

Core Capabilities of the Cybersecurity Suite

SmartSuite’s Cybersecurity Suite brings together all aspects of security management — helping organizations protect assets, ensure compliance, and respond rapidly to threats in one unified system.

Strengthen your security posture with connected visibility and response.

Unify cyber risks, vulnerabilities, incidents, and remediation activities in one workspace. SmartSuite links security events to assets, controls, and corrective actions—giving security teams insight, faster response, and clear accountability across the organization.

Cyber Risk Management

Identify cyber risks, score likelihood/impact, map controls, track mitigation plans, and report residual risk over time.

Incident Response Management

Run end-to-end incident response: intake, severity, containment, notifications, tasks, evidence, and after-action reviews.

Vulnerability Management

Track vulnerabilities from discovery to remediation—prioritize by risk, assign owners, verify fixes, and report trends.

Security Operations Monitoring

Log security events, investigations, and response actions with workflows that connect detections to remediation and reporting.

Policy & Control Management

Create, approve, and maintain policies and controls with ownership, testing, exceptions, and evidence in one system.

Asset & Configuration Management

Track assets, owners, lifecycles, and configurations—plus relationships to services, vendors, and risks.

Compliance & Framework Mapping

Map requirements across standards and regulations, link controls and evidence, and monitor coverage and gaps.

Cyber Risk Dashboards & Executive Reporting

Provide real-time visibility into cyber risk exposure, incident trends, vulnerability posture, and control effectiveness for security leaders and executives.

Proactively Manage Cyber Risks

Identify, assess, and prioritize cyber risks based on impact and likelihood. Link risk records directly to assets, controls, and incidents for full traceability.

Highlights:

  • Centralized cyber risk register
  • Linked threats, controls, and mitigation actions
  • Configurable risk scoring and dashboards
Risk and compliance overview with average annual loss, residual risk score and residual risk heat map
Cyber threat board grouping threats such as SQL injection and brute force attacks by status

Strengthen Incident Response

Respond faster to threats with automated triage and coordinated workflows. SmartSuite ensures incidents are tracked, escalated, and resolved efficiently.

Highlights:

  • Playbook-driven response workflows
  • Live incident tracking and alerts
  • Integrated communication and post-incident reviews

Monitor and Manage Vulnerabilities

Centralize vulnerability data from scanners and tools. Track remediation actions and monitor closure status.

Highlights:

  • Integration with leading vulnerability scanners
  • Auto-generated remediation tasks and owners
  • Trend reporting for recurring vulnerabilities
Vulnerability action plan timeline for 2025 to 2026 by owner
OVERVIEw VIDEO

See Cybersecurity in Action

Watch how SmartSuite helps organizations protect assets, manage risks, and respond to threats in one linked cybersecurity platform.

Automate Compliance and Framework Alignment

Simplify cybersecurity governance by linking controls and evidence to regulatory and framework requirements.

Highlights:

  • Pre-mapped NIST, ISO 27001, and SOC 2 frameworks
  • Automated control testing requests and reminders
  • Audit-ready evidence repository
NIST CSF readiness with 225 controls, 77.46% compliance progress and related risks
Threat modeling dashboard with mitigations in progress, threats with no evidence and mitigations by type

Gain Real-Time Visibility into Cyber Posture

Consolidate insights from across your security ecosystem. Dashboards surface key metrics to guide decision-making and demonstrate program effectiveness.

Highlights:

  • Threat and vulnerability dashboards
  • KPI tracking for incident response and remediation
  • C-level reporting for board and regulatory use

Built For Modern Cyber & IT Risk Teams

SmartSuite brings enterprise-grade cyber and IT risk management with consumer-grade usability. Choose the rollout path that fits your program today—and expand as threats, assets, and regulatory expectations evolve.

Start Small

Adopt a Single Capability

Begin with a Cyber Risk Register, Vulnerability Tracking, or Security Incident Management—prove value fast and expand from there.

Scale Confidently

Roll Out a Full Category

Enable Cyber & IT Risk Management end-to-end—linking assets, risks, controls, incidents, and remediation workflows with consistent scoring and reporting.

Unify Everything

Deploy the Entire Cyber & IT Risk Suite

Standardize cyber risk oversight with shared controls, centralized evidence, and live dashboards—delivering continuous visibility across the enterprise.

Frequently Asked Questions

Answers to common questions about SmartSuite Cyber & IT Risk.

SmartSuite provides a centralized platform for managing security operations, risk, compliance, and incident response.
You can connect vulnerabilities, assets, controls, and incidents in one workspace — giving CISOs and security teams complete visibility into their cyber risk posture and response workflows.

Yes. SmartSuite enables direct mapping of your controls and assessments to standards such as NIST CSF, ISO 27001, CIS, and SOC 2.
Dashboards and reports track control performance, framework alignment, and audit readiness — ensuring continuous compliance across your organization.

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SmartSuite’s Automation Engine accelerates response workflows by routing incidents, assigning tasks, and triggering notifications based on severity or source.
All activities are logged automatically, ensuring full visibility into response actions, timelines, and accountability for every event.

SmartSuite connects seamlessly with systems like ServiceNow, Jira, Splunk, Microsoft Sentinel, Palo Alto Networks, and Slack.
These integrations help unify incident data and automate ticket creation, reporting, and remediation activities across your security ecosystem.

Yes. SmartSuite operates on a SOC 2 Type II certified infrastructure and uses encryption at rest and in transit, role-based access, and field-level permissions to protect sensitive information.
Every change is captured through immutable audit logs, and optional SSO, 2FA, and IP restrictions further enhance security and compliance.

See How SmartSuite Connects Security, Risk, and Compliance

Experience how SmartSuite unifies cyber risk management, incident response, and control testing in one platform. Gain visibility into threats, automate workflows, and strengthen collaboration across your security ecosystem.

What the research shows

Independent research on what cyber and IT risk costs teams today, and what changes when the work lives in one system.

80 days

Source: IBM, Cost of a Data Breach Report 2025 (Ponemon Institute): organizations using AI and automation extensively in security operations reduced the breach lifecycle by an average of 80 days versus those that did not (https://newsroom.ibm.com/2025-07-30-ibm-report-13-of-organizations-reported-breaches-of-ai-models-or-applications,-97-of-which-reported-lacking-proper-ai-access-controls).

Shorter breach lifecycle for organizations using security AI and automation extensively

Shared incident records, alerts and task routing keep Security, IT and Compliance working from one view of an incident.

$1.9M

Source: IBM, Cost of a Data Breach Report 2025 (Ponemon Institute): organizations using AI and automation extensively throughout security operations saved an average $1.9 million in breach costs versus those that did not (https://newsroom.ibm.com/2025-07-30-ibm-report-13-of-organizations-reported-breaches-of-ai-models-or-applications,-97-of-which-reported-lacking-proper-ai-access-controls).

Average breach cost savings with extensive security AI and automation

Automated escalations, task routing, evidence tracking and approval workflows replace repetitive handoffs between security teams.

About 54%

Source: Verizon, 2025 Data Breach Investigations Report (2025): only about 54% of edge-device and VPN vulnerabilities in its dataset were fully remediated during the year, taking a median 32 days (https://www.verizon.com/business/resources/reports/2025-dbir-data-breach-investigations-report.pdf).

of edge-device vulnerabilities fully remediated, taking a median 32 days

Unified dashboards show vulnerabilities, remediation status and cross-team dependencies in one place.

Nearly 70%

Source: Coalfire and Omdia, The State of Cybersecurity Compliance in 2023 (via Cloud Security Alliance, 2023): nearly 70% of companies surveyed manage at least six compliance frameworks (https://cloudsecurityalliance.org/blog/2023/10/24/the-state-of-cybersecurity-compliance-in-2023-part-1).

Of companies surveyed manage at least six compliance frameworks

Framework mapping, testing workflows and audit-ready documentation help teams align one set of controls to NIST, ISO, CIS and SOC 2.

Key Benefits of the Cybersecurity Solution Suite

Cybersecurity requires unified visibility, consistent incident handling, integrated risk workflows, and strong governance.
SmartSuite connects security operations, compliance, vendors, IT teams, and leadership — giving organizations a more coordinated and confident defense posture.

Threat Visibility, Risk Insight & Security Understanding

Unified Security Operations Workspace

Centralize vulnerabilities, incidents, risks, controls, tools, tasks, and documentation in one platform.

Live Cyber Dashboards

Monitor open incidents, remediation progress, threat trends, vulnerability ratings, and control health instantly.

Cross-Team Security Transparency

Give Security, IT, Compliance, Risk, Engineering, and Executive teams unified visibility into threats and remediation efforts.

Asset, System & Application Linkage

Connect vulnerabilities and threats directly to affected systems, services, devices, and applications.

Root Cause & Pattern Analysis

Identify recurring issues, high-risk assets, and threat themes using linked data and historical trends.

Integrated Control & Risk Alignment

Link security controls to risks, findings, audit tests, and frameworks for complete governance clarity.

Incident Response, Automation & Operational Efficiency

Automated Incident Routing & Escalation

Trigger alerts, assignments, and escalation sequences instantly based on severity, category, or impacted assets.

Standardized Incident Response Workflows

Manage detection, triage, investigation, containment, and closure through consistent workflows.

Vulnerability Management Automation

Automatically assign remediation tasks, route findings, and notify owners based on exploitability or criticality.

Evidence & Artifact Collection

Capture logs, files, communications, and investigation artifacts within each incident record.

Integrated Collaboration in Context

Use in-record conversations, mentions, and emails to coordinate response without switching tools.

AI-Assisted Security Summaries

Use the AI Assistant to summarize incidents and draft post-incident reports for review.

Governance, Compliance, Defense Strength & Organizational Confidence

Continuous Security Governance

Use audit trails, version history, standardized tests, and documented processes to enforce strong governance.

Framework & Regulatory Alignment

Support NIST CSF, ISO 27001, CIS Controls, SOC 2, HIPAA, and internal policies with mapping and workflows.

Audit-Ready Security Documentation

Track every update, decision, test result, approval, and remediation action with full transparency.

Risk-Based Prioritization

Focus efforts on high-impact threats based on inherent risk, exploitability, and business dependencies.

Enterprise-Grade Security Controls

Protect sensitive system and incident data with SSO, 2FA, encrypted storage, IP restrictions, and granular permissions.

Scalable Across Teams, Sites & Tech Stacks

Support small security teams or global SecOps organizations with workflows that scale across environments.

Strengthen Cyber Resilience with Connected Intelligence

SmartSuite helps teams detect, respond, and remediate faster by connecting people, processes, and data. Break down silos between IT, security, and compliance while improving visibility, accountability, and control.

How the SmartSuite Platform Powers Cybersecurity Management

SmartSuite gives security leaders a unified command center to manage risks, incidents, and compliance frameworks. With no-code flexibility, automation, and live analytics, it strengthens security posture while reducing operational complexity.

No-Code Configuration

Build cybersecurity workflows tailored to your environment — from incident intake to control validation.

Example:
A Security Manager adds a “Vulnerability Prioritization” field to the Vulnerabilities table and uses it to group findings in dashboards and reports.
Automation Engine

Automate alert triage, response coordination, and incident escalations.

Example:
When a critical incident is logged, SmartSuite automatically assigns an analyst, notifies leadership, and creates a linked remediation record.
AI Assistant for Cyber Teams

Summarize incidents, draft response reports, and identify recurring vulnerabilities faster.

Example:
The AI Assistant summarizes a closed security incident and drafts the post-incident report for review.
Linked Record Architecture

Connect assets, vulnerabilities, incidents, and controls for full visibility into dependencies and risks.

Example:
A vulnerability record links to affected assets, related controls, and active remediation tickets.
Dashboards & Analytics

Visualize your threat landscape, control effectiveness, and incident trends.

Example:
CISOs track open vulnerabilities, SLA breaches, and control maturity scores on a live dashboard.
Role-Based Permissions & Security Controls

Protect sensitive security data with granular access management, encryption, and audit trails.

Example:
Administrators set up roles to restrict incident data access to the SOC team while allowing leadership to view summaries only.

Connect Risk, Incident, and Control Data Across the Organization

SmartSuite’s linked data model links risks, assets, vulnerabilities, and controls, providing complete traceability. Security teams can instantly see which systems are impacted by an incident, which controls mitigate those risks, and whether remediation efforts are on track.

Threat linkages ranked by risk rating with linked evidence, controls and policies

Automate Incident Response and Reporting

When incidents occur, SmartSuite automates notifications, task assignments, and response documentation. Every action is tracked for post-incident review and audit readiness. Security leaders gain confidence knowing every response step is captured and verifiable.

Threat record for a phishing attack on finance staff with severity, category and activity history

Gain Real-Time Cyber Risk Visibility

SmartSuite’s dashboards surface actionable insights into risks, vulnerabilities, and control health. Security teams can filter by system, region, or severity to prioritize mitigation efforts and demonstrate compliance to regulators and executives.

Threat modeling dashboard with threats lacking mitigations, urgent threats and threats by severity

AI Assistant and Framework Mapping Simplify Compliance

SmartSuite’s AI Assistant speeds up control documentation and risk summaries.

AI control mapping center linking control standards to CRI Profile references

The SmartSuite Platform:
Powered by Eight Interconnected Frameworks

The SmartSuite Platform consists of eight interconnected frameworks that provide a foundation for designing, automating, analyzing, and governing connected workflows.

Data Architecture Framework
Build structured, relational data models using tables, fields, and records that ensure consistency and scalability across workflows.
Workflow Orchestration Framework
Design and tailor workflows visually with structured data models, clear progression, and intuitive interfaces for every step.
Automation Framework
Streamline work with triggers, conditions, and multi-step actions that eliminate manual effort and orchestrate end-to-end processes.
Artificial Intelligence Framework
Embed intelligence into workflows with AI that analyzes data, supports decisions, and automates complex steps securely.
SmartSuite
Platform
Designed for the way modern teams work  - fast, visual, and intuitive.
Secure Collaboration Framework
Enable contextual collaboration with comments, file sharing, notifications, and external access—all governed by SmartSuite permissions.
Enterprise Reporting Framework
Visualize and analyze data using dashboards, charts, and real-time reports that update instantly across your workspace.
Integrations Framework
Connect SmartSuite to your ecosystem using native integrations, iPaaS connectors, APIs, and webhooks so data flows between systems.
Security & Governance Framework
Protect data with role-based access, authentication controls, audit history, and enterprise-grade governance that scales organization-wide.

Security and Governance, Built for Enterprise Scale

SmartSuite provides fine-grained, role-based permissions that protect data without slowing innovation.
Define access down to the record, field, or workflow level, enforce compliance with SSO, 2FA, and IP restrictions, and maintain a complete audit trail of every action.
With SmartSuite, governance and agility work together — innovation moves fast, and your security moves with it.

Role-Based Access
Control visibility by user, role, or team.
Authentication
SSO, 2FA, and IP restrictions built-in.
Audit History
Track every change for up to 3 years, by plan.
Compliance
SOC 2, GDPR, and enterprise governance ready.

Work Anytime, Anywhere, on Any Device

Stay connected and productive wherever you are.
SmartSuite works across web, tablet, and mobile, so your team can manage projects, collaborate, and automate workflows in real time — whether in the office, remote, or on the go.

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The Platform That Unites Cybersecurity Operations

SmartSuite integrates risk management, incident response, and vulnerability tracking into one secure system. Automate workflows, connect with tools like Splunk and Microsoft Sentinel, and keep your security data synchronized and actionable.

Role-Based Capabilities for Cyber and IT Risk

SmartSuite supports every role in cyber and IT risk — from the CISO to security analysts — with linked data, automation, and dashboards.

Business Unit Owner / Application Owner
Cross-Functional Stakeholders

Business Unit Owner / Application Owner

Oversees business processes or applications that interface with cybersecurity controls or are affected by security assessments.

  • Benefit Statement:

SmartSuite helps business owners maintain accountability for control execution, incident response participation, and compliance attestations.

  • Benefit Source:

Role-based dashboards, attestation workflows, and incident collaboration modules.

How they use the Cyber & IT Risk suite

Control ownership

Executes and documents control procedures for their assigned systems.

Incident collaboration

Provides context and review during security investigations.

Attestation completion

Completes periodic compliance attestations and evidence submissions.

Chief Information Security Officer
Executive Leadership

Chief Information Security Officer

Aligns cybersecurity risk management with enterprise governance and compliance goals.

  • Benefit Statement:

Maps security controls and evidence to NIST, SOC 2, and ISO 27001 from one set of control documentation, so evidence is gathered once and reused across frameworks.

  • Benefit Source:

Coalfire and Omdia, The State of Cybersecurity Compliance in 2023 (via Cloud Security Alliance, 2023): 64% of $1 billion+ enterprise respondents use automated evidence mapping to manage OpEx in multi-framework environments. Read the source

How they use the Cyber & IT Risk suite

Cyber risk oversight

Tracks IT and cyber risks with visual dashboards linked to remediation activities.

Control governance

Maps security controls to frameworks like NIST or SOC 2 for streamlined evidence tracking.

Executive reporting

Provides real-time updates to leadership on security posture and control effectiveness.

Chief Risk Officer
Executive Leadership

Chief Risk Officer

Oversees enterprise-wide risk management, ensuring risks are identified, assessed, and managed in alignment with strategic goals.

  • Benefit Statement:

SmartSuite gives CROs unified visibility into risks, KRIs, trends, and mitigation progress.

  • Benefit Source:

Heat maps, dashboards, linked records, automated scoring, and risk rollups.

How they use the Enterprise Risk Management suite

Enterprise risk oversight

Reviews enterprise-wide risk exposure, top risks, and mitigation status in real time.

Strategic exposure reports

Delivers executive and board reporting on risk posture and trends.

Mitigation governance

Ensures mitigation plans are owned, tracked, and executed on schedule.

Compliance Officer / Auditor
Cross-Functional Stakeholders

Compliance Officer / Auditor

Ensures cybersecurity controls meet regulatory frameworks and prepares the organization for audits.

  • Benefit Statement:

SmartSuite provides full traceability of cybersecurity controls, evidence, and assessments — improving audit readiness and compliance assurance.

  • Benefit Source:

Evidence repositories, compliance dashboards, testing workflows, and version histories.

How they use the Cyber & IT Risk suite

Audit preparation

Collects evidence and confirms that control tests meet regulatory standards.

Framework reporting

Generates compliance summaries across frameworks like NIST, ISO, SOC.

Continuous assurance

Monitors control performance and gaps throughout the year.

Governance, Risk, and Compliance (GRC) Manager
Operational Security & Engineering Roles

Governance, Risk, and Compliance (GRC) Manager

Ensures cybersecurity governance, controls, and regulatory requirements remain aligned and audit-ready.

  • Benefit Statement:

SmartSuite enables GRC managers to maintain an organized, compliant, and continuously monitored cybersecurity control environment.

  • Benefit Source:

Control mapping engines, assessment workflows, and centralized evidence repositories.

How they use the Cyber & IT Risk suite

Control mapping

Aligns cybersecurity controls to frameworks like NIST, CIS, SOC 2, ISO 27001.

Assessment workflows

Automates periodic assessments, testing cycles, and risk evaluations.

Evidence tracking

Stores and manages documentation for audits and regulatory review.

Incident Response Lead / Crisis Manager
Cross-Functional Stakeholders

Incident Response Lead / Crisis Manager

Coordinates major incident and breach response activities, ensuring consistent execution and timely communication.

  • Benefit Statement:

SmartSuite equips response leaders with automated playbooks and real-time execution visibility, streamlining crisis response.

  • Benefit Source:

Incident playbooks, cross-team collaboration modules, and after-action reporting workflows.

How they use the Cyber & IT Risk suite

Response playbooks

Launches structured workflows for high-priority incidents and breaches.

Real-time collaboration

Tracks cross-functional actions during active investigations.

Post-incident reviews

Documents lessons learned, root causes, and improvement actions.

IT Risk Manager
Cross-Functional Stakeholders

IT Risk Manager

Coordinates cybersecurity risk within broader IT governance, operations, and resilience programs.

  • Benefit Statement:

SmartSuite helps IT risk teams maintain an accurate risk register, monitor mitigation progress, and provide continuous risk visibility.

  • Benefit Source:

Risk scoring models, remediation workflows, and analytics dashboards.

How they use the Cyber & IT Risk suite

IT risk register

Documents and assesses technology risks across assets and systems.

Remediation oversight

Links risks and incidents to mitigation actions, owners, and timelines.

Reporting

Produces risk trends and exposure analytics for leadership reviews.

IT Security Director / Head of Security Operations
Security Leadership

IT Security Director / Head of Security Operations

Oversees daily security operations, threat management, and incident response programs.

  • Benefit Statement:

SmartSuite centralizes security operations workflows, enabling leaders to coordinate teams, monitor performance, and ensure rapid response to threats.

  • Benefit Source:

Incident tracking, SOC metrics dashboards, escalation workflows, and automated task coordination.

How they use the Cyber & IT Risk suite

Incident oversight

Tracks security incidents, escalations, investigations, and closure timelines.

Team coordination

Manages assignments and automated tasks for analysts and responders.

Performance tracking

Monitors SOC metrics such as MTTR, MTTC, and SLA adherence.

Security Engineer / Analyst
Operational Security & Engineering Roles

Security Engineer / Analyst

Executes technical security tasks including vulnerability management, incident analysis, and control testing.

  • Benefit Statement:

SmartSuite streamlines vulnerability tracking, incident documentation, and daily security operations — improving speed and accuracy.

  • Benefit Source:

Vulnerability workflows, incident evidence logs, automated task routing, and integrated remediation tracking.

How they use the Cyber & IT Risk suite

Vulnerability tracking

Logs vulnerabilities, assigns remediation tasks, and verifies closure.

Incident documentation

Records event details, root causes, and corrective actions.

Automation efficiency

Reduces manual work through pre-configured investigation workflows.

Security Operations Manager
Security Leadership

Security Operations Manager

Leads SOC teams and ensures fast, coordinated responses to security alerts and events.

  • Benefit Statement:

SmartSuite enables SOC leaders to streamline alert handling, enhance team coordination, and improve response performance.

  • Benefit Source:

Alert prioritization tools, automated playbooks, and real-time monitoring dashboards.

How they use the Cyber & IT Risk suite

Alert management

Prioritizes, categorizes, and routes alerts automatically based on severity.

Response automation

Executes pre-configured workflows for containment, communication, and escalation.

Dashboards

Reviews live SOC metrics like alert volume, time-to-response, and closure rates.

Built for Every Role in Cybersecurity and IT Governance

Whether you’re a CISO, Security Analyst, or IT Manager, SmartSuite provides the visibility and automation you need to manage risk, track incidents, and strengthen your organization’s defense posture.

Flexible Pricing Designed for Every Organization

Whether you’re a growing team or a global enterprise, SmartSuite’s pricing adapts to how your business works.
Choose platform-wide access with user-based pricing or tailor licenses to your organization’s scale and structure with the Signature plan (per-solution pricing).

User-Based Pricing
provides access to the entire SmartSuite platform under one per-user license, perfect for connected workflows across teams and departments.
Signature plan (per-solution pricing)
The Signature plan (per-solution pricing) is purpose-built for enterprises with thousands to tens of thousands of users, offering the flexibility to license only the specific SmartSuite Solutions needed for scale, compliance, and control.

User-Based Pricing: Simplify Access Across Every Team

Our Team, Professional, and Enterprise plans make it easy to scale access across your organization. Each licensed user
can access all SmartSuite solutions — with predictable pricing that grows as you do.

  • One per-user license for all SmartSuite solutions.
  • Ideal for organizations connecting workflows across departments.
  • Scalable across teams and business functions.
  • Available in Team, Professional, and Enterprise plan tiers.
Ideal For:
Small to mid-sized businesses or companies deploying SmartSuite across multiple teams who value simplicity and
unified access.
Team
$15
seat / month billed annually
$20 billed monthly
For teams that need a better way to manage workflows
  • SmartSuite AI
  • Min 3 Billable Users
  • Unlimited Solutions
  • 5,000 Records per Solution
  • 50GB of File Storage
  • 30 Days Recycle Bin
Professional
$32
seat / month billed annually
$36 billed monthly
For teams and departments who need more advanced features to manage their workflows.
  • SmartSuite AI
  • Min 5 Billable Users
  • Unlimited Solutions
  • 100,000 Records per Solution
  • 100GB of File Storage
  • 45 Days Recycle Bin
Included Team Plan plus:
  • Folders
  • Gmail and Outlook Integrations
  • Advanced Permissions
Enterprise
Custom Pricing
For organizations that need scalable workflows with advanced features, security, and support.
  • SmartSuite AI
  • Min 10 Billable Users
  • Unlimited Solutions
  • 400,000 Records per Solution
  • 500GB of File Storage
  • 60 Days Recycle Bin
Included Professional Plan plus:
  • SSO
  • SCIM User Provisioning
  • SCIM-Synced User Groups
  • Audit Logs
  • IP Address Restrictions
  • Data Loss Prevention (DLP)
  • European Data Residency
  • Premium Support

Signature Plan: Per-Solution Pricing for Enterprise Scale

For global organizations and regulated industries requiring complex governance or large-scale rollouts, SmartSuite offers the Signature plan (per-solution pricing). This plan allows enterprises to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for tens of thousands of users, tailored to their exact needs.

  • Tailored Licensing — Structure licenses by department, region, or regulatory requirement.
  • Purpose-Built for Scale — Designed for enterprises managing thousands of users.
  • Customizable Agreements — Includes the ability to tailor terms and access levels to meet unique business needs.
  • Enterprise Confidence — Built for large financial institutions, insurers, and global enterprises who require high-performance
    and governance.
Example:
A global bank licenses SmartSuite’s GRC Solution Suite for 12,000 users across multiple regions, integrating risk, compliance, and audit functions on a secure, unified platform — all within a tailored license framework that meets regulatory and performance requirements.
GRC Solution Suite
Audit Management
  • Audit Management
  • Issues Management
Operational Resilience
  • Operational Resilience
  • Business Impact Analysis (BIA)
  • Incident Management
  • Crisis Management
Risk Management
  • Enterprise Risk Management
  • Third-Party Risk
  • Vendor Portal
  • Cyber Threat Management
  • RCSA (Risk & Control Self-Assessment)
  • Issues Management
  • Business Structure
  • Contract Management
Compliance Management
  • Policy Management
  • Regulatory Change Management
  • SOC 2 Compliance
  • CRI Profile Compliance
  • Control Framework & Regulatory Libraries
  • Compliance Assessments & Testing
  • ESG & Sustainability Management

Compare Our Pricing Models

Access
Pricing Basis
Plans
Ideal For
Scalability
Governance
Flexibility
User-Based Pricing
All SmartSuite Solutions
Per active user license
Team, Professional, Enterprise
Growing businesses, cross-team workflows
Add users instantly
Standard platform permissions
Unified platform access
Signature plan (per-solution pricing)
Licensed Solutions Only
Per solution license
Enterprise-only, tailored
Large-scale or regulated enterprises
Add new solutions as needed
Enterprise-grade compliance and controls
Tailored by solution, region, or compliance scope

Frequently Asked Questions

Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.

SmartSuite has three per-seat plans and one per-solution plan. Team ($15 per seat per month billed annually, minimum 3 users) and Professional ($32 per seat per month billed annually, minimum 5) are self-serve. Enterprise is custom priced and adds SSO, SCIM, audit logs, data residency and a Customer Success Manager. Signature licenses specific solutions, such as GRC or ITSM, for large user populations and is priced per solution.

Signature is priced per solution rather than per user, so an organization can roll a solution out to hundreds or thousands of people without per-seat cost. It pairs the Enterprise platform with governance and support arrangements agreed for your deployment. Terms, minimums and support levels are set in your contract.

Yes, by plan. Team includes 5,000 records per Solution, 50 GB of attachment storage per Solution and 25,000 automation runs and API calls per month. Professional includes 100,000 records, 100 GB and 100,000 runs and calls. Enterprise includes 400,000 records, 500 GB and 500,000 runs and calls. Solutions are unlimited on every plan, and reaching a limit never stops your Solutions from working.

Every plan includes the Help Center, real-time chat, onboarding guides, daily office hours, live monthly training and certifications, bi-weekly getting-started workshops, SmartSuite Academy and the user community. Enterprise adds a named Customer Success Manager and Professional Services, and Premium Support is available as an Enterprise add-on.

Yes. Enterprise is custom priced, with payment by invoice available for plans that meet a minimum fee, and Signature prices a whole solution rather than each user. Both are shaped around your user population, security review and support requirements.

Contact sales or schedule a demo. A member of the team will walk through your requirements and put together an Enterprise or Signature proposal.

Flexible Pricing for Security Programs of Any Size

SmartSuite offers scalable pricing for security, risk, and compliance teams. Choose from per-user or per-solution options to fit your organization’s scale, infrastructure, and governance needs.

Featured Resources

Videos, customer stories, and a webinar on cyber risk, issues management, and risk assessments.

Video
Issues Management
Video
Risk and Control Self-Assessment (RCSA)
Case Study
Enterprise Organization — Cyber & IT Risk Visibility at Scale
Case Study
Regulated Organization — IT Risk & Compliance Oversight
Webinar
Reimagining Enterprise Cyber & IT Risk Operations
OVERVIEw VIDEO

See Cybersecurity in Action

Watch how SmartSuite helps organizations protect assets, manage risks, and respond to threats in one connected cybersecurity platform.

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2,000 Organizations Worldwide

From global enterprises to innovative startups, SmartSuite helps organizations in every industry modernize their workflows, strengthen governance, and deliver measurable results.

How MediaLab Transformed Operations and Minimized Risk with a Methodical SmartSuite Rollout

How MediaLab Transformed Operations and Minimized Risk with a Methodical SmartSuite Rollout

MediaLab 3D Solutions

How Progettiamo Autonomia Runs Its Entire Manufacturing Business

How Progettiamo Autonomia Runs Its Entire Manufacturing Business

Progettiamo Autonomia

How MGT Scaled 150+ Projects and Simplified Reporting

How MGT Scaled 150+ Projects and Simplified Reporting

MGT (Layer3 Communications)

Law Firm – US

How a Law Firm Cut Manual Work and Organized Their Clients

Law Firm – US

How AB Tech Modernized Student Services and Cut Manual Workflows in Half

How AB Tech Modernized Student Services and Cut Manual Workflows in Half

AB Tech

SmartSuite Resources

Everything you need to learn, build, connect, and grow with SmartSuite — from expert guidance and self-paced learning to community collaboration and continuous innovation.

SmartSuite Academy
Learn. Build. Get Certified. Access interactive courses, live sessions, and certifications to help you master SmartSuite and accelerate success across your organization.
Demo Center
See SmartSuite in Action. Browse short, on-demand videos that demonstrate how SmartSuite’s Solutions and features work — from automation setup to real-world use cases.
Support
Help When You Need It. Access the knowledge base for best practices and step-by-step guidance, or connect directly with our support team for personalized assistance.
Professional Services
Expert Guidance for Every Stage. Our team of SmartSuite experts helps design, configure, and optimize your environment — from onboarding to advanced solution deployment.
Customer Stories
See How Leading Companies Succeed with SmartSuite. Explore real-world examples of how organizations use SmartSuite to connect teams, improve efficiency, and achieve measurable results.
Product Documentation
Everything You Need to Know. Access detailed guides, tutorials, and references covering every SmartSuite feature, integration, and best practice.
Feature Requests
Help Shape the Future of SmartSuite. Submit new ideas, vote on upcoming features, and see what’s on our product roadmap — your feedback drives innovation.
Community
Collaborate with Builders and Innovators. Join thousands of SmartSuite users to share ideas, learn best practices, and collaborate on creative solutions for real-world challenges.
Developer Resources
Build and Extend with SmartSuite. Access APIs, SDKs, and integration tools to connect SmartSuite to your enterprise stack and develop custom extensions.
Partners
Expand Your SmartSuite Ecosystem. Connect with trusted implementation, consulting, and technology partners who bring deep expertise to help you scale faster.
Frequently Asked Questions
300+ Articles. One Knowledge Base. Explore 300+ short, plain-language articles that explain SmartSuite features, concepts, and best practices in clear, simple language.
Security at SmartSuite
Enterprise Security You Can Trust. Access detailed information on SmartSuite’s security architecture, compliance certifications, data protections, and enterprise-grade governance practices.

What’s New

See what shipped.

Every new feature, improvement and announcement, with the plans each one is available on.
Latest updates
Recycle Bin: Restore Team
October 12, 2026
Filter Widget: Multiple Operators in Dynamic Filters
October 12, 2026
Mobile: Data Schema Widget
October 5, 2026

Getting Started with SmartSuite

Play Getting Started with SmartSuite, part 1: Navigation
Play Getting Started with SmartSuite, part 2: Homepage
Play Getting Started with SmartSuite, part 3: Views
Play Getting Started with SmartSuite, part 4: Field Types
Play Getting Started with SmartSuite, part 5: Dashboards
Play Getting Started with SmartSuite, part 6: Automations
Play Getting Started with SmartSuite, part 7: Permissions
Play Getting Started with SmartSuite, part 8: SmartSuite AI
Play Getting Started with SmartSuite, part 9: Formula Field
Play Getting Started with SmartSuite, part 10: Power Search
Play Getting Started with SmartSuite, part 11: Notifications
Play Getting Started with SmartSuite, part 12: Starred Items

Resources to Help You Manage Cyber and IT Risk

Explore expert guides, webinars, and customer stories that show how leading organizations use SmartSuite to manage cyber risk, streamline response, and achieve continuous compliance.