Cyber & IT Risk

Modernizing Cyber & IT Risk Management

Protect your organization with a connected cybersecurity platform that unifies asset protection, threat detection, incident response, and compliance. SmartSuite empowers security teams to manage risks, streamline workflows, and maintain resilience against evolving threats.

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Overview
Benefits
Platform
Users
Pricing
Resources

One Platform for Connected Cybersecurity Management

SmartSuite connects cybersecurity programs across risk management, incident response, and compliance disciplines — providing unified visibility, automation, and accountability. Built for collaboration across IT, Security, and Compliance teams, SmartSuite simplifies cyber governance while improving threat readiness and response.

Cyber Risk Management

Identify, assess, and mitigate cybersecurity risks across your organization.

Threat & Incident Response

Track, respond, and resolve security incidents with speed and precision.

Policy & Control Management:

Map cybersecurity policies to standards and frameworks like NIST and ISO 27001.

Security Operations Dashboards

Visualize threat posture, control coverage, and incident trends in real time.

GRC & Resilience

Cyber & IT Risk Management Products

Cyber Threat Management

Identify and respond to cyber threats with real-time visibility, structured workflows, and integrated risk and incident management.

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Vulnerability Management (GRC)

Manage vulnerabilities based on business risk with asset context, real-time visibility, and structured remediation workflows across systems and applications.

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Post Quantum Security (PQS)

Prepare for quantum threats with cryptographic inventory, risk assessment, and structured migration planning across systems and vendors.

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Core Capabilities of the Cybersecurity Suite

SmartSuite’s Cybersecurity Suite brings together all aspects of security management — helping organizations protect assets, ensure compliance, and respond rapidly to threats in one unified system.

Strengthen your security posture with connected visibility and response.

Unify cyber risks, vulnerabilities, incidents, and remediation activities in one connected workspace. SmartSuite links security events to assets, controls, and corrective actions—giving security teams real-time insight, faster response, and clear accountability across the organization.

Cyber Risk Management

Identify cyber risks, score likelihood/impact, map controls, track mitigation plans, and report residual risk over time.

Incident Response Management

Run end-to-end incident response: intake, severity, containment, notifications, tasks, evidence, and after-action reviews.

Vulnerability Management

Track vulnerabilities from discovery to remediation—prioritize by risk, assign owners, verify fixes, and report trends.

Security Operations Monitoring

Log security events, investigations, and response actions with workflows that connect detections to remediation and reporting.

Policy & Control Management

Create, approve, and maintain policies and controls with ownership, testing, exceptions, and evidence in one system.

Asset & Configuration Management

Track assets, owners, lifecycles, and configurations—plus relationships to services, vendors, and risks.

Compliance & Framework Mapping

Map requirements across standards and regulations, link controls and evidence, and monitor coverage and gaps.

Cyber Risk Dashboards & Executive Reporting

Provide real-time visibility into cyber risk exposure, incident trends, vulnerability posture, and control effectiveness for security leaders and executives.

Proactively Manage Cyber Risks

Identify, assess, and prioritize cyber risks based on impact and likelihood. Link risk records directly to assets, controls, and incidents for full traceability.

Highlights:

  • Centralized cyber risk register
  • Linked threats, controls, and mitigation actions
  • Configurable risk scoring and dashboards
Risk and compliance overview with average annual loss, residual risk score and residual risk heat map
Cyber threat board grouping threats such as SQL injection and brute force attacks by status

Strengthen Incident Response

Respond faster to threats with automated triage and coordinated workflows. SmartSuite ensures incidents are tracked, escalated, and resolved efficiently.

Highlights:

  • Playbook-driven response workflows
  • Real-time incident tracking and alerts
  • Integrated communication and post-incident reviews

Monitor and Manage Vulnerabilities

Centralize vulnerability data from scanners and tools. Track remediation actions and monitor closure status.

Highlights:

  • Integration with leading vulnerability scanners
  • Auto-generated remediation tasks and owners
  • Trend reporting for recurring vulnerabilities
Vulnerability action plan timeline for 2025 to 2026 by owner
OVERVIEw VIDEO

See Cybersecurity in Action

Watch how SmartSuite helps organizations protect assets, manage risks, and respond to threats in one connected cybersecurity platform.

Watch the video

Automate Compliance and Framework Alignment

Simplify cybersecurity governance by linking controls and evidence to regulatory and framework requirements.

Highlights:

  • Pre-mapped NIST, ISO 27001, and SOC 2 frameworks
  • Automated control testing requests and reminders
  • Audit-ready evidence repository
NIST CSF readiness with 225 controls, 77.46% compliance progress and related risks
Threat modeling dashboard with mitigations in progress, threats with no evidence and mitigations by type

Gain Real-Time Visibility into Cyber Posture

Consolidate insights from across your security ecosystem. Dashboards surface key metrics to guide decision-making and demonstrate program effectiveness.

Highlights:

  • Threat and vulnerability dashboards
  • KPI tracking for incident response and remediation
  • C-level reporting for board and regulatory use

Built For Modern Cyber & IT Risk Teams

SmartSuite brings enterprise-grade cyber and IT risk management with consumer-grade usability. Choose the rollout path that fits your program today—and expand as threats, assets, and regulatory expectations evolve.

Start Small

Adopt a Single Capability

Begin with a Cyber Risk Register, Vulnerability Tracking, or Security Incident Management—prove value fast and expand from there.

Scale Confidently

Roll Out a Full Category

Enable Cyber & IT Risk Management end-to-end—linking assets, risks, controls, incidents, and remediation workflows with consistent scoring and reporting.

Unify Everything

Deploy the Entire Cyber & IT Risk Suite

Standardize cyber risk oversight with shared controls, centralized evidence, and real-time dashboards—delivering continuous visibility across the enterprise.

Explore Further

Explore cybersecurity best practices and see how SmartSuite connects security operations, governance, and compliance in one modern platform.

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About SmartSuite
What's new
What is Cybersecurity Management?
What Is Incident Response?
What is Vulnerability Management?
What is Cyber Risk Assessment?
What is SOC 2 Compliance in Cybersecurity?
What is NIST Cybersecurity Framework?
What is Security Operations (SecOps)?
What Is Threat Intelligence?

Frequently Asked Questions

Answers to the most common questions.

How does SmartSuite support enterprise cybersecurity programs?

SmartSuite provides a centralized platform for managing security operations, risk, compliance, and incident response.
You can connect vulnerabilities, assets, controls, and incidents in one workspace — giving CISOs and security teams complete visibility into their cyber risk posture and response workflows.

Can SmartSuite align with security frameworks like NIST, ISO 27001, or SOC 2?

Yes. SmartSuite enables direct mapping of your controls and assessments to standards such as NIST CSF, ISO 27001, CIS, and SOC 2.
Dashboards and reports track control performance, framework alignment, and audit readiness — ensuring continuous compliance across your organization.

‍

How does SmartSuite improve incident response and escalation?

SmartSuite’s Automation Engine accelerates response workflows by routing incidents, assigning tasks, and triggering notifications based on severity or source.
All activities are logged automatically, ensuring full visibility into response actions, timelines, and accountability for every event.

How does SmartSuite integrate with our existing security tools?

SmartSuite connects seamlessly with systems like ServiceNow, Jira, Splunk, Microsoft Sentinel, Palo Alto Networks, and Slack.
These integrations help unify incident data and automate ticket creation, reporting, and remediation activities across your security ecosystem.

Is SmartSuite secure enough to manage sensitive cybersecurity data?

Yes. SmartSuite operates on a SOC 2 Type II certified infrastructure and uses encryption at rest and in transit, role-based access, and field-level permissions to protect sensitive information.
Every change is captured through immutable audit logs, and optional SSO, 2FA, and IP restrictions further enhance security and compliance.

See How SmartSuite Connects Security, Risk, and Compliance

Experience how SmartSuite unifies cyber risk management, incident response, and control testing in one connected platform.Gain real-time visibility into threats, automate workflows, and strengthen collaboration across your security ecosystem.

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The Connected Value of SmartSuite Cyber & IT Risk Management

Quantifiable improvements achieved when organizations centralize threat tracking, vulnerabilities, incidents, response workflows, and security governance in SmartSuite.

35%

Source: Forrester TEI Study on GRC Automation, 2023 — organizations achieved 25–35% faster cross-department processes when data was centralized.

Faster Incident Response & Containment Times

Centralized workflows, automated alerts, and real-time collaboration reduce response delays across Security, IT, and Compliance teams.

30%

Source: MetricStream Benchmark Report, 2024 — multi-framework control reuse reduced manual workload by 20–30%.

Reduction in Manual Security Coordination Effort

Automated escalations, task routing, evidence tracking, and approval workflows eliminate repetitive handoffs.

32%

Source: Deloitte Internal Audit Trends, 2023 — automation tools decreased audit prep hours by 25–35%.

Improved Visibility Into Threats, Vulnerabilities & Mitigation Progress

Unified dashboards give clear insight into risk exposure, remediation timelines, and cross-team dependencies.

28%

Source: Forrester Workflow Efficiency Study, 2023 — integrated analytics tools reduced reporting effort by 25–30%

Higher Compliance With Security Frameworks (NIST, ISO, CIS, SOC 2)

Framework mapping, testing workflows, and audit-ready documentation increase alignment with internal and regulatory expectations.

Key Benefits of the Cybersecurity Solution Suite

Cybersecurity requires unified visibility, consistent incident handling, integrated risk workflows, and strong governance.
SmartSuite connects security operations, compliance, vendors, IT teams, and leadership — giving organizations a more coordinated and confident defense posture.

Threat Visibility, Risk Insight & Security Understanding

Unified Security Operations Workspace

Centralize vulnerabilities, incidents, risks, controls, tools, tasks, and documentation in one connected platform.

Real-Time Cyber Dashboards

Monitor open incidents, remediation progress, threat trends, vulnerability ratings, and control health instantly.

Cross-Team Security Transparency

Give Security, IT, Compliance, Risk, Engineering, and Executive teams unified visibility into threats and remediation efforts.

Asset, System & Application Linkage

Connect vulnerabilities and threats directly to affected systems, services, devices, and applications.

Root Cause & Pattern Analysis

Identify recurring issues, high-risk assets, and threat themes using linked data and historical trends.

Integrated Control & Risk Alignment

Link security controls to risks, findings, audit tests, and frameworks for complete governance clarity.

Incident Response, Automation & Operational Efficiency

Automated Incident Routing & Escalation

Trigger alerts, assignments, and escalation sequences instantly based on severity, category, or impacted assets.

Standardized Incident Response Workflows

Manage detection, triage, investigation, containment, and closure through consistent, structured workflows.

Vulnerability Management Automation

Automatically assign remediation tasks, route findings, and notify owners based on exploitability or criticality.

Evidence & Artifact Collection

Capture logs, files, communications, and investigation artifacts within each incident record.

Integrated Collaboration in Context

Use in-record conversations, mentions, and emails to coordinate response without switching tools.

AI-Assisted Security Summaries

Use AI Assist to summarize incidents, generate post-incident reports, or analyze vulnerability data.

Governance, Compliance, Defense Strength & Organizational Confidence

Continuous Security Governance

Use audit trails, version history, standardized tests, and documented processes to enforce strong governance.

Framework & Regulatory Alignment

Support NIST CSF, ISO 27001, CIS Controls, SOC 2, HIPAA, and internal policies with structured mapping and workflows.

Audit-Ready Security Documentation

Track every update, decision, test result, approval, and remediation action with full transparency.

Risk-Based Prioritization

Focus efforts on high-impact threats based on inherent risk, exploitability, and business dependencies.

Enterprise-Grade Security Controls

Protect sensitive system and incident data with SSO, 2FA, encrypted storage, IP restrictions, and granular permissions.

Scalable Across Teams, Sites & Tech Stacks

Support small security teams or global SecOps organizations with workflows that scale across environments.

Strengthen Cyber Resilience with Connected Intelligence

SmartSuite helps teams detect, respond, and remediate faster by connecting people, processes, and data.Break down silos between IT, security, and compliance while improving visibility, accountability, and control.

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How the SmartSuite Platform Powers Cybersecurity Management

SmartSuite gives security leaders a unified command center to manage risks, incidents, and compliance frameworks. With no-code flexibility, automation, and real-time analytics, it strengthens security posture while reducing operational complexity.

No-Code Configuration

Build cybersecurity workflows tailored to your environment — from incident intake to control validation.

Example:
A Security Manager adds a new “Vulnerability Prioritization” field to their Vulnerabilities table and uses it to classify existing content for reporting purposes.
Automation Engine

Automate alert triage, response coordination, and incident escalations.

Example:
When a critical incident is logged, SmartSuite automatically assigns an analyst, notifies leadership, and creates a linked remediation record.
AI Assist for Cyber Teams

Summarize incidents, draft response reports, and identify recurring vulnerabilities faster.

Example:
AI Assist creates a concise quarterly audit summary highlighting high-risk areas and recurring issues.
Linked Record Architecture

Connect assets, vulnerabilities, incidents, and controls for full visibility into dependencies and risks.

Example:
A vulnerability record links to affected assets, related controls, and active remediation tickets.
Dashboards & Analytics

Visualize your threat landscape, control effectiveness, and incident trends.

Example:
CISOs track open vulnerabilities, SLA breaches, and control maturity scores on a real-time dashboard.
Role-Based Permissions & Security Controls

Protect sensitive security data with granular access management, encryption, and audit trails.

Example:
Administrators set up roles to restrict incident data access to the SOC team while allowing leadership to view summaries only.
Explore the SmartSuite platform

Connect Risk, Incident, and Control Data Across the Organization

SmartSuite’s connected data model links risks, assets, vulnerabilities, and controls, providing complete traceability. Security teams can instantly see which systems are impacted by an incident, which controls mitigate those risks, and whether remediation efforts are on track.

Powered by :
Linked Records
Asset Inventory
Framework Mapping
Issue & Action Tracking
Threat linkages ranked by risk rating with linked evidence, controls and policies

Automate Incident Response and Reporting

When incidents occur, SmartSuite automates notifications, task assignments, and response documentation. Every action is tracked for post-incident review and audit readiness. Security leaders gain confidence knowing every response step is captured and verifiable.

Powered by :
Automations
Notifications
Task Management
Activity History (Audit Trail)
Threat record for a phishing attack on finance staff with severity, category and activity history

Gain Real-Time Cyber Risk Visibility

SmartSuite’s dashboards surface actionable insights into risks, vulnerabilities, and control health. Security teams can filter by system, region, or severity to prioritize mitigation efforts and demonstrate compliance to regulators and executives.

Powered by :
Dashboards & Reporting
Global Filters
KPI Scorecards
Real-Time Updates
Threat modeling dashboard with threats lacking mitigations, urgent threats and threats by severity

AI Assist and Framework Mapping Simplify Compliance

SmartSuite’s AI Assist accelerates control documentation and risk summaries, while framework mapping aligns your program with NIST, ISO 27001, and SOC 2 standards. Combined with automated evidence tracking, it ensures compliance and audit readiness.

Powered by :
AI Assist
Framework Mapping
Evidence Management
Permissions & Access Controls
AI control mapping center linking control standards to CRI Profile references

The SmartSuite Platform:
Powered by Eight Interconnected Frameworks

The SmartSuite Platform consists of eight interconnected frameworks that provide a foundation for designing, automating, analyzing, and governing connected workflows.

Data Architecture Framework

Build structured, relational data models using tables, fields, and records that ensure consistency and scalability across workflows.

Workflow Orchestration Framework

Design and tailor workflows visually with structured data models, clear progression, and intuitive interfaces for every step.

Automation Framework

Streamline work with triggers, conditions, and multi-step actions that eliminate manual effort and orchestrate end-to-end processes.

Artificial Intelligence Framework

Embed intelligence into workflows with AI that analyzes data, supports decisions, and automates complex steps securely.

SmartSuite
Platform
Designed for the way modern teams work  - fast, visual, and intuitive.
Secure Collaboration Framework

Enable contextual collaboration with comments, file sharing, notifications, and external access—all governed by SmartSuite permissions.

Enterprise Reporting Framework

Visualize and analyze data using dashboards, charts, and real-time reports that update instantly across your workspace.

Integrations Framework

Connect SmartSuite to your ecosystem using native integrations, iPaaS connectors, APIs, and webhooks so data flows between systems.

Security & Governance Framework

Protect data with role-based access, authentication controls, audit history, and enterprise-grade governance that scales organization-wide.

Security and Governance, Built for Enterprise Scale

SmartSuite provides fine-grained, role-based permissions that protect data without slowing innovation.
Define access down to the record, field, or workflow level, enforce compliance with SSO, 2FA, and IP restrictions, and maintain a complete audit trail of every action.
With SmartSuite, governance and agility work together — innovation moves fast, and your security moves with it.

See how SmartSuite keeps data secure
Role-Based Access

Control visibility by user, role, or team.

Authentication

SSO, 2FA, and IP restrictions built-in.

Audit History

Track every change for 3+ years.

Compliance

SOC 2, GDPR, and enterprise governance ready.

Work Anytime, Anywhere, on Any Device

Stay connected and productive wherever you are.
SmartSuite works flawlessly across web, tablet, and mobile, so your team can manage projects, collaborate, and automate workflows in real time — whether in the office, remote, or on the go.

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The Platform That Unites Cybersecurity Operations

SmartSuite integrates risk management, incident response, and vulnerability tracking into one secure system. Automate workflows, connect with tools like Splunk and Microsoft Sentinel, and keep your security data synchronized and actionable.

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Role-Based Capabilities for 
Governance, Risk, and Compliance

SmartSuite empowers every role in the GRC ecosystem — from executives to analysts — to work smarter, stay compliant, and make better decisions with connected data, automation, and real-time visibility.

Executive Leadership

Chief Information Security Officer

Chief Information Security Officer

Aligns cybersecurity risk management with enterprise governance and compliance goals.

Explore the Chief Information Security Officer role

  • Benefit statement

    Cuts audit and security evidence preparation time by 40% through automated framework mapping (NIST, SOC 2, ISO 27001) and centralized control documentation that eliminates manual collection and versioning.

  • Benefit source

    Validated by Gartner Cyber GRC Market Guide, 2024: automated evidence management reduced manual collection time by 35–45%.

How they use the Cyber & IT Risk suite

Cyber risk oversight

Tracks IT and cyber risks with visual dashboards linked to remediation activities.

Control governance

Maps security controls to frameworks like NIST or SOC 2 for streamlined evidence tracking.

Executive reporting

Provides real-time updates to leadership on security posture and control effectiveness.

Chief Risk Officer

Chief Risk Officer

Oversees enterprise-wide risk management, ensuring risks are identified, assessed, and managed in alignment with strategic goals.

Explore the Chief Risk Officer role

  • Benefit statement

    SmartSuite gives CROs unified visibility into risks, KRIs, trends, and mitigation progress.

  • Benefit source

    Heat maps, dashboards, linked records, automated scoring, and risk rollups.

How they use the Cyber & IT Risk suite

Enterprise risk oversight

Reviews enterprise-wide risk exposure, top risks, and mitigation status in real time.

Strategic exposure reports

Delivers executive and board reporting on risk posture and trends.

Mitigation governance

Ensures mitigation plans are owned, tracked, and executed on schedule.

Security Leadership

IT Security Director / Head of Security Operations

IT Security Director / Head of Security Operations

Oversees daily security operations, threat management, and incident response programs.

Explore the Security Operations Manager role

  • Benefit statement

    SmartSuite centralizes security operations workflows, enabling leaders to coordinate teams, monitor performance, and ensure rapid response to threats.

  • Benefit source

    Incident tracking, SOC metrics dashboards, escalation workflows, and automated task coordination.

How they use the Cyber & IT Risk suite

Incident oversight

Tracks security incidents, escalations, investigations, and closure timelines.

Team coordination

Manages assignments and automated tasks for analysts and responders.

Performance tracking

Monitors SOC metrics such as MTTR, MTTC, and SLA adherence.

Security Operations Manager

Security Operations Manager

Leads SOC teams and ensures fast, coordinated responses to security alerts and events.

Explore the Security Operations Manager role

  • Benefit statement

    SmartSuite enables SOC leaders to streamline alert handling, enhance team coordination, and improve response performance.

  • Benefit source

    Alert prioritization tools, automated playbooks, and real-time monitoring dashboards.

How they use the Cyber & IT Risk suite

Alert management

Prioritizes, categorizes, and routes alerts automatically based on severity.

Response automation

Executes pre-configured workflows for containment, communication, and escalation.

Dashboards

Reviews live SOC metrics like alert volume, time-to-response, and closure rates.

Operational Security & Engineering Roles

Security Engineer / Analyst

Security Engineer / Analyst

Executes technical security tasks including vulnerability management, incident analysis, and control testing.

Explore the Security Analyst role

  • Benefit statement

    SmartSuite streamlines vulnerability tracking, incident documentation, and daily security operations — improving speed and accuracy.

  • Benefit source

    Vulnerability workflows, incident evidence logs, automated task routing, and integrated remediation tracking.

How they use the Cyber & IT Risk suite

Vulnerability tracking

Logs vulnerabilities, assigns remediation tasks, and verifies closure.

Incident documentation

Records event details, root causes, and corrective actions.

Automation efficiency

Reduces manual work through pre-configured investigation workflows.

Governance, Risk, and Compliance (GRC) Manager

Governance, Risk, and Compliance (GRC) Manager

Ensures cybersecurity governance, controls, and regulatory requirements remain aligned and audit-ready.

Explore the IT Compliance Manager role

  • Benefit statement

    SmartSuite enables GRC managers to maintain an organized, compliant, and continuously monitored cybersecurity control environment.

  • Benefit source

    Control mapping engines, assessment workflows, and centralized evidence repositories.

How they use the Cyber & IT Risk suite

Control mapping

Aligns cybersecurity controls to frameworks like NIST, CIS, SOC 2, ISO 27001.

Assessment workflows

Automates periodic assessments, testing cycles, and risk evaluations.

Evidence tracking

Stores and manages documentation for audits and regulatory review.

Cross-Functional Stakeholders

IT Risk Manager

IT Risk Manager

Coordinates cybersecurity risk within broader IT governance, operations, and resilience programs.

Explore the IT Risk Manager role

  • Benefit statement

    SmartSuite helps IT risk teams maintain an accurate risk register, monitor mitigation progress, and provide continuous risk visibility.

  • Benefit source

    Risk scoring models, remediation workflows, and analytics dashboards.

How they use the Cyber & IT Risk suite

IT risk register

Documents and assesses technology risks across assets and systems.

Remediation oversight

Links risks and incidents to mitigation actions, owners, and timelines.

Reporting

Produces risk trends and exposure analytics for leadership reviews.

Incident Response Lead / Crisis Manager

Incident Response Lead / Crisis Manager

Coordinates major incident and breach response activities, ensuring consistent execution and timely communication.

Explore the Incident Response Manager role

  • Benefit statement

    SmartSuite equips response leaders with automated playbooks and real-time execution visibility, streamlining crisis response.

  • Benefit source

    Incident playbooks, cross-team collaboration modules, and after-action reporting workflows.

How they use the Cyber & IT Risk suite

Response playbooks

Launches structured workflows for high-priority incidents and breaches.

Real-time collaboration

Tracks cross-functional actions during active investigations.

Post-incident reviews

Documents lessons learned, root causes, and improvement actions.

Compliance Officer / Auditor

Compliance Officer / Auditor

Ensures cybersecurity controls meet regulatory frameworks and prepares the organization for audits.

Explore the Compliance Officer role

  • Benefit statement

    SmartSuite provides full traceability of cybersecurity controls, evidence, and assessments — improving audit readiness and compliance assurance.

  • Benefit source

    Evidence repositories, compliance dashboards, testing workflows, and version histories.

How they use the Cyber & IT Risk suite

Audit preparation

Collects evidence and confirms that control tests meet regulatory standards.

Framework reporting

Generates compliance summaries across frameworks like NIST, ISO, SOC.

Continuous assurance

Monitors control performance and gaps throughout the year.

Business Unit Owner / Application Owner

Business Unit Owner / Application Owner

Oversees business processes or applications that interface with cybersecurity controls or are affected by security assessments.

Explore the Control Owner role

  • Benefit statement

    SmartSuite helps business owners maintain accountability for control execution, incident response participation, and compliance attestations.

  • Benefit source

    Role-based dashboards, attestation workflows, and incident collaboration modules.

How they use the Cyber & IT Risk suite

Control ownership

Executes and documents control procedures for their assigned systems.

Incident collaboration

Provides context and review during security investigations.

Attestation completion

Completes periodic compliance attestations and evidence submissions.

Built for Every Role in Cybersecurity and IT Governance

Whether you’re a CISO, Security Analyst, or IT Manager, SmartSuite provides the visibility and automation you need to manage risk, track incidents, and strengthen your organization’s defense posture.

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Flexible Pricing Designed for Every Organization

Whether you’re a growing team or a global enterprise, SmartSuite’s pricing adapts to how your business works.
Choose platform-wide access with user-based pricing or tailor licenses to your organization’s scale and structure with our solution-based model.

User-Based Pricing

provides access to the entire SmartSuite platform under one per-user license, perfect for connected workflows across teams and departments.

Solution-Based Pricing

is purpose-built for enterprises with thousands to tens of thousands of users, offering the flexibility to license only the specific SmartSuite Solutions needed for scale, compliance, and control.

User-Based Pricing: Simplify Access Across Every Team

Our Team, Pro, and Enterprise plans make it easy to scale access across your organization. Each licensed user
can access all SmartSuite solutions — with predictable pricing that grows as you do.

  • One per-user license for all SmartSuite solutions.
  • Ideal for organizations connecting workflows across departments.
  • Scalable across teams and business functions.
  • Available in Team, Pro, and Enterprise plan tiers.
Ideal For:
Small to mid-sized businesses or companies deploying SmartSuite across multiple teams who value simplicity and
unified access.
Explore pricing
Team
$15
seat / month billed annually
$20 billed monthly
Start free trial
For teams that need a better way to manage workflows
  • SmartSuite AI
  • Min 3 Billable Users
  • Unlimited Solutions
  • 5,000 Records per Solution
  • 50GB of File Storage
  • 30 Days Recycle Bin
Professional
$32
seat / month billed annually
$36 billed monthly
Start free trial
For teams and departments who need more advanced features to manage their workflows.
  • SmartSuite AI
  • Min 5 Billable Users
  • Unlimited Solutions
  • 100,000 Records per Solution
  • 100GB of File Storage
  • 45 Days Recycle Bin
Included Team Plan plus:
  • Folders
  • Gmail and Outlook Integrations
  • Advanced Permissions
Enterprise
Custom Pricing
Contact sales
For organizations that need scalable workflows with advanced features, security, and support.
  • SmartSuite AI
  • Min 10 Billable Users
  • Unlimited Solutions
  • 400,000 Records per Solution
  • 500GB of File Storage
  • 60 Days Recycle Bin
Included Professional Plan plus:
  • SSO
  • SCIM User Provisioning
  • SCIM-Synced User Groups
  • Audit Logs
  • IP Address Restrictions
  • Data Loss Prevention (DPL)
  • European Data Residency
  • Premium Support

Solution-Based Pricing: Purpose-Built for Enterprise Scale

For global organizations and regulated industries requiring complex governance or large-scale rollouts, SmartSuite offers a Solution-Based Pricing model. This model allows enterprises to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for tens of thousands of users, tailored to their exact needs.

  • Tailored Licensing — Structure licenses by department, region, or regulatory requirement.
  • Purpose-Built for Scale — Designed for enterprises managing thousands of users.
  • Customizable Agreements — Includes the ability to tailor terms and access levels to meet unique business needs.
  • Enterprise Confidence — Built for large financial institutions, insurers, and global enterprises who require high-performance
    and governance.
Example:
A global bank licenses SmartSuite’s GRC Solution Suite for 12,000 users across multiple regions, integrating risk, compliance, and audit functions on a secure, unified platform — all within a tailored license framework that meets regulatory and performance requirements.
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GRC Solution Suite
Audit Management
  • Audit Management
  • Issues Management
Operational Resilience
  • Operational Resilience
  • Business Impact Analysis (BIA)
  • Incident Management
  • Crisis Management
Risk Management
  • Enterprise Risk Management:
  • Third-Party Risk
  • Vendor Portal
  • Cyber Threat Management
  • RCSA (Risk & Control Self-Assessment):
  • Issues Management
  • Business Structure
  • Contract Management
Compliance Management
  • Policy Management
  • Regulatory Change Management
  • SOC 2 Compliance
  • CRI Profile Compliance
  • Control Framework & Regulatory Libraries
  • Compliance Assessments & Testing
  • ESG & Sustainability Management

Compare Our Pricing Models

Access
Pricing Basis
Plans
Ideal For
Scalability
Governance
Flexibility
User-Based Pricing
All SmartSuite Solutions
Per active user license
Team, Pro, Enterprise
Growing businesses, cross-team workflows
Add users instantly
Standard platform permissions
Unified platform access
Solution-Based Pricing (Enterprise)
Licensed Solutions Only
Per solution license
Enterprise-only, tailored
Large-scale or regulated enterprises
Add new solutions as needed
Enterprise-grade compliance and controls
Tailored by solution, region, or compliance scope

Frequently Asked Questions

Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.

What are the different SmartSuite plan types?

SmartSuite offers four plan types: Team, Pro, Enterprise, and Signature.

  • Team, Pro, and Enterprise Plans use a per-user pricing model with feature and usage limits designed to scale as your organization grows.
  • Signature Plan provides per-solution pricing for enterprises that need to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for large user populations with advanced governance and support requirements.
How does the Signature Plan differ from other plan types?

You can start by filling out the partner program registration form here.

Are there limits on automations, API calls, or usage?

By signing up to the Service Provider Partner Program you agree to our terms and conditions.

What onboarding, training, and support services are included?

There is no cost. However, there are additional eligibility requirements to join.

First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!

Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.

Can SmartSuite provide customized pricing for complex organizations?

You will be able to work leads through your sales process to a closed-won or closed-lost state.

How can I get a customized quote for my organization?

You will be able to work leads through your sales process to a closed-won or closed-lost state.

Flexible Pricing for Security Programs of Any Size

SmartSuite offers scalable pricing for security, risk, and compliance teams. Choose from per-user or per-solution options to fit your organization’s scale, infrastructure, and governance needs.

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Featured Resources

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Risk and Control Self-Assessment (RCSA)
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Enterprise Organization — Cyber & IT Risk Visibility at Scale
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Reimagining Enterprise Cyber & IT Risk Operations
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See Cybersecurity in Action

Watch how SmartSuite helps organizations protect assets, manage risks, and respond to threats in one connected cybersecurity platform.

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2,000 Organizations Worldwide

From global enterprises to innovative startups, SmartSuite helps organizations in every industry modernize their workflows, strengthen governance, and deliver measurable results.

How MediaLab Transformed Operations and Minimized Risk with a Methodical SmartSuite Rollout

How MediaLab Transformed Operations and Minimized Risk with a Methodical SmartSuite Rollout

MediaLab 3D Solutions

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How Progettiamo Autonomia Runs Its Entire Manufacturing Business

How Progettiamo Autonomia Runs Its Entire Manufacturing Business

Progettiamo Autonomia

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How MGT Scaled 150+ Projects and Simplified Reporting

How MGT Scaled 150+ Projects and Simplified Reporting

MGT (Layer3 Communications)

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Law Firm – US

How Moriarty Law Firm Cut Manual Work and Organized Their Clients

Law Firm – US

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How AB Tech Modernized Student Services and Cut Manual Workflows in Half

How AB Tech Modernized Student Services and Cut Manual Workflows in Half

AB Tech

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Explore Further

Explore cybersecurity best practices and see how SmartSuite connects security operations, governance, and compliance in one modern platform.

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About SmartSuite
What's new
What is Cybersecurity Management?
What Is Incident Response?
What is Vulnerability Management?
What is Cyber Risk Assessment?
What is SOC 2 Compliance in Cybersecurity?
What is NIST Cybersecurity Framework?
What is Security Operations (SecOps)?
What Is Threat Intelligence?

Getting Started with SmartSuite

Play Getting Started with SmartSuite, part 1: Navigation
Part 1: Navigation

Learn the SmartSuite layout: workspace, Solutions, Views, Records. See how to navigate, search, filter, and create items to get productive fast.

Play Getting Started with SmartSuite, part 2: Homepage
Part 2: Homepage

Understand the Homepage layout: sidebar, header, search, and activity. Pin favorites, review assignments, and launch Solutions with one click. Make it your daily command center.

Play Getting Started with SmartSuite, part 3: Views
Part 3: Views

See your data from every angle. Learn Grid, Kanban, Calendar, and more. Switch views, sort and filter, group records, and save personal or shared views for repeatable workflows.

Play Getting Started with SmartSuite, part 4: Field Types
Part 4: Field Types

Explore SmartSuite field types: text, number, date, select, user, files, links, formulas, lookups, and more. Learn when to use each to capture, calculate, relate, and display data clearly.

Play Getting Started with SmartSuite, part 5: Dashboards
Part 5: Dashboards

Your command center: one Dashboard to track goals, tasks, and dependencies. Mix charts with lists, watch trends over time, and click through to fix issues immediately.

Play Getting Started with SmartSuite, part 6: Automations
Part 6: Automations

Automations do the busywork. Set a trigger, choose actions—notify people, update fields, create records, send webhooks—and let SmartSuite run it whenever conditions are met.

Play Getting Started with SmartSuite, part 7: Permissions
Part 7: Permissions

Set permissions once, scale safely. Use solution roles, table permissions, and saved views with filters to expose only relevant records to each team or stakeholder group.

Play Getting Started with SmartSuite, part 8: SmartSuite AI
Part 8: SmartSuite AI

Prompt-driven automations. Provide instructions with placeholders for record fields; AI uses that context to produce exactly what you need, then the automation stores or sends it.

Play Getting Started with SmartSuite, part 9: Formula Field
Part 9: Formula Field

Use Formula fields to calculate values from other fields. Combine math, logic, and text to automate totals, statuses, scores, and dynamic results across records. Quickly.

Play Getting Started with SmartSuite, part 10: Power Search
Part 10: Power Search

Use Power Search to instantly find records across fields and Solutions. Combine keywords, filters, and operators to pinpoint exactly what you need in seconds.

Play Getting Started with SmartSuite, part 11: Notifications
Part 11: Notifications

Stay informed with SmartSuite notifications. Get real-time alerts for updates, assignments, comments, and changes so you never miss important activity.

Play Getting Started with SmartSuite, part 12: Starred Items
Part 12: Starred Items

Star items you use most to access them fast. Keep important Solutions, Views, and records pinned for quick access and a more focused daily workflow.

Resources to Help You Modernize and Streamline Audit Management

Explore expert guides, webinars, and customer stories that show how leading organizations use SmartSuite to manage cyber risk, streamline response, and achieve continuous compliance.

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