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The Problem
Untangling Growth with Unified Systems
Progettiamo Autonomia, an Italian manufacturer of assistive mobility and medical devices, is dedicated to enhancing independence and dignity for individuals with disabilities through accessible and innovative technology. As the company expanded, it faced increasing operational strain due to disconnected systems—including Google Sheets, Google Sites, and outdated legacy tools. Information was scattered, visibility was limited, and consistency across teams was difficult to maintain.
With operations spanning strategy, production, sales, marketing, and HR, the lack of a centralized system led to frequent interruptions, duplicated effort, and unreliable data. Leadership, including CEO Paolo Barbieri, struggled to extract clarity from the noise—key insights were buried in outdated files or siloed email threads.
Without a unified platform, the team was forced to navigate inefficiencies that slowed decision-making and collaboration. To scale effectively without relying on developers or enterprise-level IT support, Progettiamo Autonomia needed a streamlined, user-friendly solution that could centralize operations and support its mission-driven growth.
Q1
The Solution
Crafting a Digital Masterpiece in SmartSuite
Paolo built the entire company’s operating system in SmartSuite himself. From product management and marketing dashboards to HR onboarding and CRM, every process was redesigned around permissioned dashboards and automation.
Key workflows included:
- Dashboards by Role: Each manager sees only the tasks, targets, and metrics relevant to them
- Company-Wide Strategic Dashboard: A single view to track business KPIs, department goals, and execution progress
- Product & Inventory Management: Including outlet inventory with image uploads and sales tracking
- Marketing Campaigns: With ROI tracking and campaign performance dashboards
- HR Planning: Onboarding and hiring dashboards linked to strategic projects
- Budget Tracking: The budgeting process runs in SmartSuite, with 50+ team members checking performance and budget alignment weekly.
Paolo described it as “being Michelangelo”—carving a perfect system from digital marble.
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Q2
The Result
Total Visibility, Zero Complexity
SmartSuite now powers every aspect of Progettiamo Autonomia’s operations. Employees access clean, intuitive dashboards tailored to their roles, while Paolo maintains strategic visibility and real-time control from a single interface. The Controlling team saves 5+ hours weekly by leveraging SmartSuite’s granular permissions to tailor views for commercial team meetings.
Key outcomes:
- Full business digitization without developers
- Operational clarity and reduction of email ‘noise’
- Employee empowerment through filtered, simplified access
- KPI alignment across production, sales, marketing, and HR
- Mobile and dashboard views optimized for managers and executives
100+ people, now have access to an integrated system where data is easily accessible for everyone. Paolo calls SmartSuite “a dream”—a daily tool that reduces stress, boosts focus, and gives him control without complexity.
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