Modernizing Corporate Operations
SmartSuite connects planning, content creation, reviews, and distribution across internal and external communication teams. Streamline messaging, improve collaboration, and deliver consistent, timely communication at scale — all from one unified platform.
One Platform for Connected Corporate Communications
SmartSuite centralizes planning, content review, approvals, messaging workflows, and cross-department collaboration.Eliminate bottlenecks, maintain message consistency, and ensure your communications are timely, accurate, and aligned with organizational priorities.
Messaging Calendars
Coordinate internal and external communications across teams.
Content Workflows
Standardize drafts, reviews, and approvals.
Audience Management
Segment internal/external audiences with targeted communications.
Dashboards
Track timelines, impact, and status across campaigns.
Core Capabilities of the Corporate Communications Suite
SmartSuite provides end-to-end support for internal communication, external messaging, PR workflows, and executive communications.
Deliver consistent, timely communication with structured workflow.
Centralize planning, content creation, reviews, approvals, and distribution in one connected workspace. SmartSuite links messaging to owners, version history, and decision trails—providing faster coordination, reduced risk, and confident communication across the enterprise.
Plan and Coordinate Messaging With Clarity
Centralize messaging calendars and editorial planning across departments.
Highlights:
- Editorial calendars
- Cross-department alignment
- Automated scheduling workflows
Accelerate Content Creation and Review Cycles
Collaborate in real time and shorten approval loops with structured workflows.
Highlights:
- Approval routing
- Version control
- Real-time collaboration
Ensure Brand, Legal, and Policy Compliance
Keep messaging aligned with brand standards, legal requirements, and communication policies.
Highlights:
- Policy governance
- Template standardization
- Automated review gates
Respond Faster With Crisis & Incident Communication Workflows
Coordinate rapid, accurate response during crises or urgent communications.
Highlights:
- Crisis playbooks
- Escalation workflows
- Real-time notifications
Built For Modern Communications Teams
SmartSuite brings enterprise-grade communications operations with consumer-grade usability. Choose the rollout path that fits your organization today—and expand as channels, stakeholders, and governance needs grow.
Adopt a Single Capability
Begin with Editorial Planning, Content Approvals, or Internal Announcements—prove value fast and expand from there.
Roll Out a Full Category
Enable communications operations end-to-end—connecting planning, drafting, reviews, approvals, and distribution in one coordinated system.
Deploy the Entire Corporate Communications Suite
Standardize messaging governance with shared templates, version history, and dashboards—delivering faster coordination, reduced risk, and consistent communication across the enterprise.
See How SmartSuite Transforms Corporate Communications
Experience how SmartSuite unifies content planning, reviews, approvals, and messaging distribution — giving communications teams the transparency and efficiency they need to operate at scale.
The Connected Value of SmartSuite Corporate Communications
Quantifiable improvements achieved when organizations centralize communication planning, content operations, and stakeholder collaboration in SmartSuite.
Source: Gartner Marketing & Comms Operations Benchmark, 2023 — integrated content operations reduced timeline friction by 25–30%.
Faster Content & Campaign Coordination
Centralizing messaging calendars, approvals, assets, and workflows reduces cross-functional delays and speeds up execution timelines.
Source: Forrester Internal Communications Efficiency Study, 2023 — automation tools reduced manual workload by 30–35%.
Reduction in Manual Communication Processes
Automating reviews, versioning, distribution steps, and internal communications routing significantly reduces repetitive admin work.
Source: Deloitte Communications Effectiveness Report, 2022 — unified content systems improved consistency by ~30%.
Improved Message Consistency Across Teams
Shared templates, brand guidelines, and content repositories reduce inconsistencies and eliminate rework.
Source: McKinsey Collaboration & Visibility Study, 2023 — centralized visibility tools improved organizational alignment by 30–40%.
Higher Cross-Team Visibility Into Communications Activity
Real-time dashboards, unified calendars, and workflow-connected messaging improve transparency across departments.
Key Benefits of the Corporate Communications Solution Suite
Modern communication teams need connected workflows, unified messaging, and seamless collaboration. SmartSuite brings communications together in one platform—enabling faster coordination, brand consistency, and measurable outcomes.
Strategic Planning, Visibility & Alignment
Manage editorial calendars, timelines, content plans, and messaging workflows in one system.
Give executives, HR, leadership, and Marketing shared insight into communication status and dependencies.
Maintain a unified voice using standardized templates, reviews, and brand guidelines.
Centralize communication requests with structured forms and prioritization workflows.
Monitor progress, deadlines, and workload through live dashboards and logs.
Coordinate Legal, HR, PR, and Communications teams to ensure accuracy and speed.
Execution & Collaboration Efficiency
Automate reviews, approvals, routing, and notifications to remove bottlenecks.
Manage drafts, versions, attachments, and brand assets directly in SmartSuite.
Coordinate urgent communications with flexible workflows and contextual collaboration.
Accelerate internal and external announcements with automated delivery workflows.
Enable writers, reviewers, and executives to collaborate with clear accountability.
Use AI Assist to generate drafts, summaries, and messaging suggestions faster.
Governance, Compliance & Organizational Confidence
Track versions, approvals, comments, and updates with full traceability.
Protect communications using granular, role-based access controls.
Ensure communications meet brand, HR, and legal standards through governed reviews.
Maintain approved playbooks, escalation paths, and response workflows centrally.
Safeguard communications with SSO, 2FA, encryption, and IP restrictions.
Support distributed teams across locations, languages, and business units.
Strengthen Communication Quality With Connected Workflows
SmartSuite helps communications teams eliminate disjointed tools and manual processes.
Centralize planning, accelerate review cycles, and collaborate seamlessly across HR, Legal, PR, Marketing, and Executive teams.
How the SmartSuite Platform Powers Corporate Communications
SmartSuite connects content, teams, approvals, and distribution workflows in one integrated system — ensuring consistent, efficient, and high-quality communication across the organization.
Build and customize workflows for editorial planning, approvals, crisis response, and content operations.
Automate approval routing, reminders, version checks, and content scheduling.
Generate drafts, summarize executive updates, or refine messaging instantly.
Connect content, workflows, audiences, tasks, reviews, and history for full traceability.
Monitor campaign timelines, message status, approvals, and communication impact.
Protect sensitive communications with role-based access, version control, and audit logs.
Connect Content Across Teams
SmartSuite connects content, approvals, and messaging workflows across HR, Legal, PR, Marketing, and Executive teams — ensuring alignment and accuracy.
Streamline Approvals and Distribution
Automate routing, reviews, sign-offs, and distribution workflows to reduce delays and improve accuracy.
Gain Real-Time Visibility Into Communication Pipelines
Communication calendars and workflow dashboards help leaders track message readiness, bottlenecks, and strategic alignment.
The SmartSuite Platform:
Powered by Eight Interconnected Frameworks
The SmartSuite Platform consists of eight interconnected frameworks that provide a foundation for designing, automating, analyzing, and governing connected workflows.
Build structured, relational data models using tables, fields, and records that ensure consistency and scalability across workflows.
Design and tailor workflows visually with structured data models, clear progression, and intuitive interfaces for every step.
Streamline work with triggers, conditions, and multi-step actions that eliminate manual effort and orchestrate end-to-end processes.
Embed intelligence into workflows with AI that analyzes data, supports decisions, and automates complex steps securely.
Platform
Enable contextual collaboration with comments, file sharing, notifications, and external access—all governed by SmartSuite permissions.
Visualize and analyze data using dashboards, charts, and real-time reports that update instantly across your workspace.
Connect SmartSuite to your ecosystem using native integrations, iPaaS connectors, APIs, and webhooks for seamless data flow.
Protect data with role-based access, authentication controls, audit history, and enterprise-grade governance that scales organization-wide.
Security and Governance, Built for Enterprise Scale
SmartSuite provides fine-grained, role-based permissions that protect data without slowing innovation. Define access down to the record, field, or workflow level, enforce compliance with SSO, 2FA, and IP restrictions, and maintain a complete audit trail of every action. With SmartSuite, governance and agility work together — innovation moves fast, and your security moves with it.
Control visibility by user, role, or team.
SSO, 2FA, and IP restrictions built-in.
Track every change for 3+ years.
SOC 2, GDPR, and enterprise governance ready.
Work Seamlessly — Anytime, Anywhere, on Any Device
Stay connected and productive wherever you are. SmartSuite works flawlessly across web, tablet, and mobile, so your team can manage projects, collaborate, and automate workflows in real time — whether in the office, remote, or on the go.
The Platform That Connects Content, Approvals, and Messaging
SmartSuite consolidates messaging calendars, draft content, approval paths, and distribution workflows — enabling reliable governance and consistent communication outcomes.
Role-Based Capabilities for Business Operations and Process Excellence
SmartSuite connects every function in your organization — from leadership to front-line teams — enabling operational alignment, visibility, and continuous improvement. Each role leverages automation, analytics, and no-code workflows to execute with consistency and scale.
Executive Leadership
Chief Communications Officer (CCO)
Oversees global communications strategy and ensures consistent messaging.
- Benefit Statement:
SmartSuite offers unified visibility into communication timelines, quality, and messaging governance.
- Benefit Source:
Dashboards, approvals, workflows.
Message oversight
Reviews upcoming communications, campaign readiness, and key messages across channels.
Governance reviews
Ensures communications follow brand, legal, and policy standards through structured approvals.
Executive reporting
Produces leadership-ready summaries on pipeline status, bottlenecks, and release timelines.
Executive Leadership
Chief Human Resources Officer (CHRO)
Oversees the organization’s people strategy, employee experience, talent programs, and HR team performance.
- Benefit Statement:
SmartSuite provides holistic visibility into workforce health, people operations, and strategic HR initiatives — enabling confident, data-driven leadership.
- Benefit Source:
Executive dashboards, workforce analytics, lifecycle workflows, and real-time reporting.
Strategic Planning
Aligns people programs, workforce planning, and HR priorities to business objectives.
People Analytics
Monitors headcount, retention, engagement, and talent risk through live dashboards.
Executive Reporting
Delivers board- and leadership-ready summaries on workforce trends and outcomes.
Communications & Content Teams
Director of Communications / Communications Manager
Manages communications strategy execution across channels.
- Benefit Statement:
SmartSuite centralizes content workflows, reviews, and alignment across stakeholders.
- Benefit Source:
Workflows, templates, dashboards.
Campaign planning
Builds communication plans with timelines, owners, and channel coordination.
Content approvals
Routes drafts through editorial, brand, HR, and legal review stages.
Distribution management
Tracks readiness and publication steps across internal and external channels.
Communications & Content Teams
Content Writer / Communications Specialist
Drafts internal and external communications.
- Benefit Statement:
SmartSuite provides clarity on messaging requirements, review cycles, and templates.
- Benefit Source:
Templates, workflows, feedback tools.
Drafting and revisions
Creates content drafts and iterates based on structured feedback.
Coordinated reviews
Submits drafts into approval workflows and tracks reviewer input and status.
Document organization
Maintains organized archives of approved messaging and supporting materials.
Communications & Content Teams
Public Relations (PR) Manager
Manages external communications, media relations, press releases, and public-facing announcements.
- Benefit Statement:
SmartSuite centralizes PR workflows and approvals, ensuring accurate, timely, and compliant external messaging.
- Benefit Source:
Editorial calendars, approval workflows, media asset management, and audit trails.
Press Planning
Coordinates press releases, announcements, and embargo timelines across teams.
Media Approvals
Routes external messaging through legal, brand, and executive review before release.
Coverage Coordination
Tracks published announcements, follow-ups, and supporting materials.
Communications & Content Teams
Internal Communications Lead
Owns internal messaging strategy, cadence, and alignment across the organization.
- Benefit Statement:
SmartSuite enables Internal Comms teams to deliver consistent, timely messaging while maintaining transparency and governance.
- Benefit Source:
Messaging calendars, workflow automation, dashboards, and approval tracking.
Message Scheduling
Plans and coordinates internal announcements, updates, and leadership communications.
Cross-Department Alignment
Collaborates with HR, IT, and Leadership to ensure accurate internal messaging.
Engagement Tracking
Reviews delivery timelines, approvals, and follow-up actions tied to internal campaigns.
Governance, Legal & Brand
Legal Reviewer / Compliance Reviewer
Ensures communications align with legal, policy, and regulatory standards.
- Benefit Statement:
SmartSuite simplifies review cycles and ensures proper documentation.
- Benefit Source:
Approval routes, audit logs.
Legal review
Reviews regulated or sensitive content and provides structured approvals or changes.
Compliance verification
Confirms messaging aligns to policies, disclosure requirements, and standards.
Records retention
Maintains audit-ready records of approvals, comments, and final versions.
Governance, Legal & Brand
Brand Manager
Ensures visual and tonal brand consistency across communications.
- Benefit Statement:
SmartSuite centralizes guidelines and approval workflows to protect brand standards.
- Benefit Source:
Version control, templates, approvals.
Brand governance
Reviews messaging and creative for tone, formatting, and standards compliance.
Design approvals
Approves creative assets through structured review workflows.
Asset management
Maintains access to current templates, guidelines, and approved assets.
Built for Every GRC Role — From Analyst to Executive
SmartSuite adapts to every user’s workflow. Whether you’re a CISO managing controls or an analyst conducting risk assessments, your GRC data, tasks, and insights live in one unified platform.
Flexible Pricing Designed for Every Organization
Whether you’re a growing team or a global enterprise, SmartSuite’s pricing adapts to how your business works.
Choose platform-wide access with user-based pricing or tailor licenses to your organization’s scale and structure with our solution-based model.
User-Based Pricing
provides access to the entire SmartSuite platform under one per-user license, perfect for connected workflows across teams and departments.
Solution-Based Pricing
is purpose-built for enterprises with thousands to tens of thousands of users, offering the flexibility to license only the specific SmartSuite Solutions needed for scale, compliance, and control.
User-Based Pricing: Simplify Access Across Every Team
Our Team, Pro, and Enterprise plans make it easy to scale access across your organization. Each licensed user
can access all SmartSuite solutions — with predictable pricing that grows as you do.
- One per-user license for all SmartSuite solutions.
- Ideal for organizations connecting workflows across departments.
- Seamlessly scalable across teams and business functions.
- Available in Team, Pro, and Enterprise plan tiers.
unified access.
- SmartSuite AI
- Min 3 Billable Users
- Unlimited Solutions
- 5,000 Records per Solution
- 50GB of File Storage
- 30 Days Recycle Bin
- SmartSuite AI
- Min 5 Billable Users
- Unlimited Solutions
- 100,000 Records per Solution
- 100GB of File Storage
- 45 Days Recycle Bin
- Folders
- Gmail and Outlook Integrations
- Advanced Permissions
- SmartSuite AI
- Min 10 Billable Users
- Unlimited Solutions
- 400,000 Records per Solution
- 500GB of File Storage
- 60 Days Recycle Bin
- SSO
- SCIM User Provisioning
- SCIM-Synced User Groups
- Audit Logs
- IP Address Restrictions
- Data Loss Prevention (DPL)
- European Data Residency
- Premium Support
Solution-Based Pricing: Purpose-Built for Enterprise Scale
For global organizations and regulated industries requiring complex governance or large-scale rollouts, SmartSuite offers a Solution-Based pricing model. This model allows enterprises to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for tens of thousands of users, tailored to their exact needs.
- Tailored Licensing — Structure licenses by department, region, or regulatory requirement.
- Purpose-Built for Scale — Designed for enterprises managing thousands of users.
- Customizable Agreements — Includes the ability to tailor terms and access levels to meet unique business needs.
- Enterprise Confidence — Built for large financial institutions, insurers, and global enterprises who require high-performance
and governance.
- Audit Management
- Issues Management
- Operational Resilience
- Business Impact Analysis (BIA)
- Incident Management
- Crisis Management
- Enterprise Risk Management:
- Third-Party Risk
- Vendor Portal
- Cyber Threat Management
- RCSA (Risk & Control Self-Assessment):
- Issues Management
- Business Structure
- Contract Management
- Policy Management
- Regulatory Change Management
- SOC 2 Compliance
- CRI Profile Compliance
- Control Framework & Regulatory Libraries
- Compliance Assessments & Testing
- ESG & Sustainability Management
Compare Our Pricing Models
Frequently Asked Questions
Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.
SmartSuite offers four plan types: Team, Pro, Enterprise, and Signature.
- Team, Pro, and Enterprise Plans use a per-user pricing model with feature and usage limits designed to scale as your organization grows.
- Signature Plan provides per-solution pricing for enterprises that need to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for large user populations with advanced governance and support requirements.
You can start by filling out the partner program registration form here.
By signing up to the Service Provider Partner Program you agree to our terms and conditions.
There is no cost. However, there are additional eligibility requirements to join.
First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!
Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
Flexible Pricing, Tailored to Your GRC Program
SmartSuite offers both per-user and per-solution pricing to fit your organization’s size, structure, and regulatory complexity. Work with our team to design the plan that aligns with your needs today — and scales with you tomorrow.
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SmartSuite Resources
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Getting Started with SmartSuite
Learn the SmartSuite layout: workspace, Solutions, Views, Records. See how to navigate, search, filter, and create items to get productive fast.
Understand the Homepage layout: sidebar, header, search, and activity. Pin favorites, review assignments, and launch Solutions with one click. Make it your daily command center.
See your data from every angle. Learn Grid, Kanban, Calendar, and more. Switch views, sort and filter, group records, and save personal or shared views for repeatable workflows.
Explore SmartSuite field types: text, number, date, select, user, files, links, formulas, lookups, and more. Learn when to use each to capture, calculate, relate, and display data clearly.
Your command center: one Dashboard to track goals, tasks, and dependencies. Mix charts with lists, watch trends over time, and click through to fix issues immediately.
Automations do the busywork. Set a trigger, choose actions—notify people, update fields, create records, send webhooks—and let SmartSuite run it whenever conditions are met.
Set permissions once, scale safely. Use solution roles, table permissions, and saved views with filters to expose only relevant records to each team or stakeholder group.
Prompt-driven automations. Provide instructions with placeholders for record fields; AI uses that context to produce exactly what you need, then the automation stores or sends it.
Use Formula fields to calculate values from other fields. Combine math, logic, and text to automate totals, statuses, scores, and dynamic results across records. Quickly.
Use Power Search to instantly find records across fields and Solutions. Combine keywords, filters, and operators to pinpoint exactly what you need in seconds.
Stay informed with SmartSuite notifications. Get real-time alerts for updates, assignments, comments, and changes so you never miss important activity.
Star items you use most to access them fast. Keep important Solutions, Views, and records pinned for quick access and a more focused daily workflow.
Learn, Connect, and Grow with the GRC Community
Access resources designed to help your teams succeed — including product guides, expert-led webinars, and real-world stories from customers transforming GRC with SmartSuite.