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Problem
The overhead of manual systems limited growth
Agape Christian Bar Preparation Services delivers intensive, one-on-one tutoring to law graduates preparing for the Florida and Uniform Bar exams - especially repeat takers, those who’ve struggled to pass. Students receive a personalized learning plan crafted by CEO Tishia Dunham to fit their unique academic and lifestyle needs.
But building each plan required up to 3 hours of administrative work: formatting, copy-pasting, linking documents, and juggling spreadsheets. That effort made it impossible to scale, even as demand grew.
The learning experience was personal—but the systems behind it were exhausting.
Q1
Solution
SmartSuite gave Agape a centralized platform—with room to grow
To remove the operational bottleneck, Tishia worked with retired business owner and mentor, Allyn Vineberg, to create a custom SmartSuite system. The goal wasn’t to reduce personalization - it was to make time for it. The result was an even more personalized experience inside the SmartSuite system.
SmartSuite now powers the entire student experience via a menu like dashboard:
• Learning Plans – customized for each student
• Assignments - fully automated delivery of multiple assignments that supplement the learning plans
• Workbooks – to help students track areas for improvement
• Ask Agape, a built-in support system, links questions to their sources
Every feature is tailored by role: student, tutor, or admin.
Q2
Results
Automation unlocksed scale—with even more personalization
What used to take three hours per student now takes under a minute—but the custom value remains.
Learning plans still reflect each student’s unique needs, but SmartSuite handles the formatting and document links. Tutors use dashboards to track progress. Students launch resources and submit questions without leaving their workspace.
Since adopting SmartSuite:
- Agape tripled its student capacity
- Revenue has more than doubled
- Admin time dropped by 98%
- Three disconnected systems were replaced
Most importantly, Tishia now spends less time formatting—and more time innovating.
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