Real Time Updates

Instantly see when anything and everything is updated. Who, what, when - it’s all available in real-time, down to the second. There’s no refresh button, you’re always working on the current version.

Real Time Updates

Like You & Your Teams, SmartSuite Works in Real-Time

Feature Overview Video
Grid view shows user edits in real time
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View Updates
As They Happen

Any info being updated is highlighted with a distinctive color. The name of the user making those updates is displayed as well, letting you know where your teammates are working and which fields they’re updating so that you can coordinate your next steps in real-time. 

Working in our SmartDocs? Collaborate the same way, with real-time edits visible to the entire team. Get instant feedback on your work and get things done.


See who is looking at a SmartSuite record
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See Who's Working
At a Glance

Every record shows which team members are following it. Collaboration has never been easier, with your team seeing changes being made in content that they’re interested in.

See mentions and assignments in real time
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A Single View Into
Every Important Update

Notification Center is your source for updates and changes that matter to you most. Let’s say a team member needs clarification on a task and mentions you. You’ll be instantly notified, allowing you to jump in to keep your workflow moving. 

No more searching or waiting for email and instant messages on different platforms - you know in real-time when something that you care about changes.

SmartSuite activity history tracks changes in real time
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Review Activity
In Real Time

Instantly view every update that was made since you last checked in on a work item. With Activity History, you can see what's happened by date, person, and even see current and prior values. Great for managers who want to check in on work without tagging the entire team for updates. 

Stop, Collaborate and Listen (In Real-Time)

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Frequently Asked Questions

What are Real-Time Updates in SmartSuite?

Real-Time Updates in SmartSuite ensure that any changes made to projects, documents, or records are instantly visible to all users. This feature eliminates the need for a refresh button, guaranteeing you're always working with the most current version.

How can I see updates as they happen?

Updates are highlighted in a distinctive color, and the name of the user making the update is displayed. This visibility allows team members to see where updates are being made and by whom, facilitating seamless real-time collaboration and coordination.

Does Real-Time Updates support collaboration in SmartDocs?

Yes, Real-Time Updates extend to SmartDocs, allowing team members to see edits as they happen. This feature supports instant feedback and collaboration, enhancing productivity and the document editing process.

How can I tell who's working on a project or document?

Each record indicates which team members are following it, making it easy to see at a glance who's involved or interested in specific content. This feature simplifies collaboration by keeping the team informed about who's making changes.

How do Real-Time Updates integrate with the Notification Center?

The Notification Center acts as a hub for all updates relevant to you, including @mentions and task clarifications. Real-Time Updates ensure you're instantly notified about these changes, streamlining your workflow and communication.

Can I review activity history in real time?

Yes, Activity History lets you instantly review all updates made to a work item since your last check, organized by date and person. This feature is invaluable for tracking changes and managing projects efficiently, especially for managers monitoring team progress.

Which SmartSuite plan types have access to Real-Time Updates?

Real-Time Updates are available for all SmartSuite plan types, including Free, Team, Professional, Enterprise, and Signature. This ensures that every team, regardless of size or budget, can benefit from dynamic, real-time collaboration features.

Stop, Collaborate and Listen (In Real-Time)

Ditch the refresh button and start working in unison.