Dashboards & Reporting

Member Directory — Find and Connect With Anyone in the Workspace

A workspace-wide directory of every member—titles, departments, contact details, and availability—so teams find the right person without leaving their work.

What Is Member Directory?

The Member Directory is a workspace-wide directory of every SmartSuite member, functioning like an internal employee handbook. It displays each member's title, department, online status, and contact details, plus profile information such as skills, certifications, and work anniversaries. It helps teams find, connect with, and learn about co-workers—available on all current plans.

Rich Profiles

See Every Member's Full Public Profile

Open the directory from the People icon and select any member to view their detailed profile: title, department, online or offline status, phone, email, and social links, plus details like birthday, work anniversary, skills, certifications, and availability status.

Each member keeps their own profile picture and status current, so the directory stays a living reference rather than a stale org chart.

Filters & Admin Actions

Filter the Directory and Manage Membership

Filter and group members by department, team, role, location, timezone, company, status, and more—see who's online on a given team before scheduling a call. Administrators invite new members and create Teams directly from the directory, and any member's details export as a vCard for phone contacts.

Profile Visibility

Control Which Profiles Are Visible to Whom

Visibility options restrict which member profiles are shown to whom, so directories in client-facing or multi-entity workspaces expose only what each audience should see. Combined with SmartSuite's role-based access, the directory stays useful without oversharing.

Platform Context
How GRC Teams Use

Member Directory

Governed work runs on handoffs—and handoffs run on knowing who owns which control, who's available, and how to reach them.

Escalating a Finding

A risk analyst filters the directory by department and online status to find an available control owner—remediation handed off in minutes, not days.

Control Owner Lookup

A compliance manager confirms a control owner's role, department, and contact details before assigning a remediation task, keeping accountability unambiguous for the audit trail.

External Collaboration Boundaries

During an audit engagement, visibility options limit which member profiles guest collaborators can see—useful contact information without exposing the whole organization.

Staffing an Audit Engagement

An audit lead reviews skills, certifications, and timezones in the directory to staff fieldwork across regions—the right reviewers on the engagement before it starts.

Presence in Context

Pair the Member Directory with Availability Status—see not only who a person is, but whether they're online and open to interruption right now.

Works Better Together
Related Features

Governed work runs on handoffs—and handoffs run on knowing who owns which control, who's available, and how to reach them.

Features FAQ’s
Frequently Asked Questions About
Member Directory
What is the Member Directory in SmartSuite?

The Member Directory is a workspace-wide directory of every SmartSuite member—like an internal employee handbook. It's opened via the People icon, and selecting a member opens their detailed public profile.

What information does a member profile show?

Profiles display title, department, online or offline status, and contact details including phone, email, and social networks, plus details such as birthday, work anniversary, skills, certifications, and availability status.

Can I filter or group the directory?

Yes. The directory can be filtered and grouped by department, team, role, location, timezone, company, status, type, birthday, and work anniversary—useful for finding the right person or checking a team's availability at a glance.

Can profile visibility be restricted?

Yes. Visibility options control which member profiles are shown to whom, so workspaces with guests, clients, or multiple entities share only the profile information each audience should see.

Can administrators manage members from the directory?

Yes. Administrators can invite new members and create Teams directly from the directory. Any member's details can also be exported as a vCard (.vcf) file to add them to phone contacts.

Which plans include the Member Directory?

The Member Directory is available on all current SmartSuite plans, and every member can update their own profile picture and status.

Find the Right Person in Seconds

Open the directory, filter by team or role, and connect—contact details, availability, and context in one place.