Conversations Happen In Real-Time, No Matter Where You Are
With Your Team
Start a conversation in any record to collaborate on content directly where it lives. Share an idea, ask questions, clarify details, or convey the nuances of a status, risk, or blocking issue - all without switching context to look through emails or that long list of Slack threads.
With A Mention
@mention members or assign comments to pull them in to a quick conversation to keep work moving. Every @mention triggers notifications to the recipient's Notification Center in SmartSuite and via email.
More Options for Content
To Tell Your Story
A unique and game-changing feature allows users to add images, attachments, emojis, and more to any conversation. When words aren’t enough, bring in the big guns to weave your perfect story, no matter what your topic.
Quickly communicate your acknowledgement or approval with an emoji response without slowing down👍.
A Simple Comment
Conversations inevitably create action items, which are easily lost in the sea of competing priorities. Comments can be assigned to members, appearing in their notifications and My Work until they are marked as resolved.
Stay focused on Open Comments, or quickly shift to view All or Resolved items in any record. Next up is making a version of this for face-to-face conversations.
Directly In Grid View
Display Open Comments in Grid View to quickly spot conversations at-a-glance. Click the icon to open an existing conversation and jump in.
Let's Talk About How Customers Use Conversations
Explore how customers use conversations to collaborate smarter and see how they can improve your team’s communication.
Manage annual planning cycles across the company, or clarify the details of budget line items right from the record you’re working on - leave clogged email inboxes behind.
Encourage collaboration between creative leads, account managers, designers, and copywriters by discussing and brainstorming creative assets right where the work is happening.
Early Stage Startups
Founders can up the efficiency of a lean team, communicating directly on work that is being done or easily assigning an idea that came up in a conversation.
Attorneys and paralegals can keep all of their privileged communications in one place, attached to the client record or matter they are discussing.
Software Product Management
Ensure that your team can communicate as features are being designed, implemented, and tested, with the ability to ask clarifying questions or get on-the-spot approvals. Go fast and don’t break things!
Conversation Rich Text Features
Enhance any conversation with text and formatting features available in our next-gen docs.
Use all the rich text features available in documents directly in comments. Tell your story.
Insert An Image
Display images by selecting or pasting them into your document or comment. No, not every comment needs a meme.
Create rich hyperlinks to external sites or link to internal SmartSuite content.
Use a numbered list for your information to make it easy to reference.
Add An Attachment
Share files of any type by easily embedding them.
Format text with distinctive headings that allow you to collapse their content.
Hey, let's talk.
No therapy needed - let’s get started with smarter conversations. Communication is 🔑.