Communication Center
Communicate with your team right where your work is being performed.

Conversations Happen In Real-Time, No Matter Where You Are

Smarter Collaboration
With Your Team
Start a conversation in any record to collaborate on content directly where it lives. Share an idea, ask questions, clarify details, or convey the nuances of a status, risk, or blocking issue - all without switching context to look through emails or that long list of Slack threads.

Grab Attention
With A Mention
@mention members or assign comments to pull them in to a quick conversation to keep work moving. Every @mention triggers notifications to the recipient's Notification Center in SmartSuite and via email.

More Options for Content
To Tell Your Story
A unique and game-changing feature allows users to add images, attachments, emojis, and more to any conversation. When words aren’t enough, bring in the big guns to weave your perfect story, no matter what your topic.

Give A
Thumbs Up
Quickly communicate your acknowledgement or approval with an emoji response without slowing down👍.

Assignments With
A Simple Comment
Conversations inevitably create action items, which are easily lost in the sea of competing priorities. Comments can be assigned to members, appearing in their notifications and My Work until they are marked as resolved.

Instantly Filter
Conversations
Stay focused on Open Comments, or quickly shift to view All or Resolved items in any record. Next up is making a version of this for face-to-face conversations.

Open Comments
Directly In Grid View
Display Open Comments in Grid View to quickly spot conversations at-a-glance. Click the icon to open an existing conversation and jump in.
Let's Talk About How Customers Use Conversations
Explore how customers use conversations to collaborate smarter and see how they can improve your team’s communication.
Conversation Rich Text Features
Enhance any conversation with text and formatting features available in our next-gen docs.

Rich Text
Use all the rich text features available in documents directly in comments. Tell your story.

Insert An Image
Display images by selecting or pasting them into your document or comment. No, not every comment needs a meme.

Embed Links
Create rich hyperlinks to external sites or link to internal SmartSuite content.

Numbered List
Use a numbered list for your information to make it easy to reference.

Add An Attachment
Share files of any type by easily embedding them.

Heading Styles
Format text with distinctive headings that allow you to collapse their content.
Hey, let's talk.
No therapy needed - let’s get started with smarter conversations. Communication is 🔑.