Modernizing AI Governance
SmartSuite delivers a centralized governance framework for managing AI models throughout their lifecycle across the enterprise. Maintain structured visibility into AI model inventories, perform tier-based risk and performance assessments, and connect directly to governing controls, laws, and frameworks to demonstrate accountable and compliant AI use across the enterprise — all within a single, connected platform.
One Platform for Connected AI Governance
SmartSuite establishes a centralized system for managing AI model inventories, risk and performance assessments, and governance oversight together in a single, connected platform. Link models to risks, controls, laws, frameworks, business processes, and evidence — enabling continuous monitoring, accountable decisions, and audit-ready governance across the AI lifecycle.
Model Inventory
Maintain a centralized inventory of AI models with ownership and status.
Risk Oversight
Assess AI risks, performance, and ethical concerns consistently.
Lifecycle Monitoring
Track approvals, changes, and ongoing model behavior over time.
Governance Reporting
Deliver clear, audit-ready insight into AI posture and compliance.
Core Capabilities of the AI Governance Suite
SmartSuite provides a connected set of governance capabilities to manage AI risk, performance, compliance, and accountability across the model lifecycle.
Govern AI systems with continuous oversight, traceability, and accountable decision-making.
Centralize AI inventories, assessments, monitoring metrics, and remediation workflows in one connected workspace. SmartSuite links models to risks, controls, laws, and frameworks — providing real-time visibility, audit-ready governance, and confidence in how AI is used across the organization.
Centralize AI Model Visibility Across the Enterprise
Build a complete inventory of AI models, ownership, use cases, deployment contexts, and lifecycle status.
Highlights:
- AI model inventory with owners, use cases, and lifecycle stages
- Coverage tracking for required governance artifacts and reviews
- Linked context across apps, processes, and business functions
Standardize Risk and Performance Assessments
Use structured methodologies to evaluate risk, compliance, and performance consistently across all models.
Highlights:
- Configurable assessment logic to measure risk across key AI domains such as drift, bias, safety, security, and quality
- Flexible performance assessment logic tailored to each model’s usage context and decision impact
- Role-based review stages with documented outcomes
Enable Continuous Monitoring and Early Detection
Maintain oversight through recurring assessments, threshold tracking, and alerts that surface risk early.
Highlights:
- Monitoring cycles with scheduled reassessments
- Standardized risk signals and performance indicators
- Automated alerts and follow-up workflows for exceptions
Drive Accountability Through Issues and Remediation
Track findings to closure with owners, deadlines, evidence, and verification workflows.
Highlights:
- Integrated issue register connecting identified issues to models, risks, and controls
- Corrective action workflows with escalation rules
- Evidence capture and closure validation for audit readiness
Provide Executive Oversight with Real-Time Dashboards
Give executives and boards a clear view of AI posture, material risks, and compliance readiness.
Highlights:
- Dashboards that provide coverage, risks, health and performance indicators, and trends
- Board-ready summaries from live governance data
- Transparent reporting across business units and domains
Built For Modern AI Governance Teams
SmartSuite brings enterprise-grade AI governance with consumer-grade usability. Choose the rollout path that fits your AI program today—and expand as your model usage and regulatory needs evolve.
Adopt a Single Capability
Establish a foundation with AI model inventory and assessment workflows, then incrementally extend into continuous monitoring, issue management, and remediation as maturity grows.
Roll Out a Full Category
Enable AI governance end-to-end—from model registration through recurring assessments, monitoring cycles, and remediation tracking.
Deploy the Entire AI Governance Suite
Standardize oversight with linked models, risks, controls, evidence, and dashboards—delivering continuous, audit-ready governance across the organization.
See How SmartSuite Operationalizes AI Governance
Experience a connected AI governance system that links models, assessments, issues, controls, and governing frameworks into one enterprise-ready workflow.
The Connected Value of SmartSuite AI Governance
Quantifiable improvements achieved when organizations centralize AI inventories, risk and performance assessments, and governance workflows in SmartSuite.
Source: Gartner AI Governance & Risk Management Benchmark, 2024 — standardized AI governance workflows improved review cycle time by 30–35%.
Faster Model Governance Reviews and Approvals
Workflow-driven assessments, structured review stages, and audit-ready documentation reduce delays in governance decisions.
Source: Forrester Responsible AI Operations Study, 2024 — unified governance systems reduced manual reporting effort by 28–32%.
Reduction in Manual AI Oversight and Reporting Effort
Centralized inventories, recurring assessments, and live dashboards reduce spreadsheet-driven tracking and status updates.
Source: McKinsey AI Risk & Operating Model Study, 2023 — centralized AI governance increased enterprise visibility by ~30%.
Improved Visibility into AI Risk Posture Across the Enterprise
Dashboards connect models, owners, risk indicators, issues, and remediation progress into one executive view.
Source: BCG AI Governance Operating Model Report, 2024 — connected governance structures improved cross-team alignment by 30–36%.
Better Alignment Across AI Owners, Risk, Compliance, and Leadership
Shared workflows and traceability reduce friction between model teams and oversight teams while increasing accountability.
Key Benefits of the AI Governance Suite
AI governance requires continuous oversight, traceability, and accountability across the model lifecycle. SmartSuite unifies models into a single inventory, while connecting assessments, metrics, issues, and evidence all into a single governance system.
Centralized AI Visibility & Governance Coverage
Maintain a complete inventory of AI models, use cases, owners, status, deployment context, and governance requirements.
Track which models have required assessments, approvals, controls, and monitoring cycles completed.
Assign model owners, business owners, and independent reviewers with documented responsibilities.
Link models with the business processes, applications, and datasets they rely on, enabling clearer governance, accountability, and impact analysis.
Eliminate shadow AI tracking by centralizing all model governance data in one system.
Provide leadership with real-time insight into AI governance coverage, risks, and trends.
Structured Risk & Performance Oversight
Apply consistent evaluation logic in terms of risk and performance across key AI domains such as drift, bias, security, safety, privacy, and data quality.
Run scheduled and ad hoc re-assessments to ensure models remain within defined risk and performance expectations over time.
Track approved indicators and thresholds to detect emerging risk and performance concerns and drive appropriate follow-up actions.
Support approval, conditional approval, exception workflows, and decisions to suspend or retire models with full traceability.
Connect identified issues directly to owners, mitigations, deadlines, and evidence of resolution.
Surface emerging risks before they escalate into regulatory or operational incidents.
Compliance, Traceability & Audit Readiness
Link models and assessments to laws, regulations, and frameworks (e.g., internal policy, ISO/industry frameworks, regional requirements).
Store supporting evidence, model documentation, testing artifacts, and review logs in a centralized repository.
Maintain full records of who approved what, when, why, and what changed over time.
Connect AI governance to enterprise risk, controls, and compliance programs for unified oversight.
Adapt governance requirements as regulations evolve without rebuilding the program structure.
Provide auditors and regulators with complete, defensible AI governance records.
Govern AI Risk and Performance with Continuous Oversight
SmartSuite helps teams track AI posture, detect risk and performance indicators early, and maintain audit-ready governance across the model lifecycle.
How the SmartSuite Platform Powers AI Governance
SmartSuite unifies AI inventories, assessments, and controls to support accountable decisions, creating an enterprise-ready system for continuous AI oversight and compliance readiness.
Customize inventories, assessments, scoring models, and review workflows without engineering.
Automate review routing, recurring assessments, escalations, and approval workflows.
Generate summaries, risk narratives, audit briefs, and executive updates instantly.
Connect models → assessments → risks → controls → issues → remediation → evidence → frameworks.
Monitor coverage, AI risk and performance indicators, issue trends, and program health in real time.
Enforce role-based access, audit logs, and reviewer separation for compliance and integrity.
Connect Models, Risks, Controls & Evidence
SmartSuite links governance artifacts end-to-end so teams can trace every model decision to risks, controls, laws, frameworks, and supporting evidence.
Streamline Reviews and Ongoing Monitoring
Workflow-driven reviews and recurring assessments ensure AI systems remain within defined operational and ethical expectations.
Gain Real-Time Insight Into AI Governance Posture
Dashboards reveal coverage gaps, emerging risks, exception trends, and governance readiness across the enterprise.
AI Assist & Governance Strengthen Responsible AI Programs
AI accelerates reporting and analysis while governance controls maintain integrity, traceability, and audit readiness.
The SmartSuite Platform:
Powered by Eight Interconnected Frameworks
The SmartSuite Platform consists of eight interconnected frameworks that provide a foundation for designing, automating, analyzing, and governing connected workflows.
Build structured, relational data models using tables, fields, and records that ensure consistency and scalability across workflows.
Design and tailor workflows visually with structured data models, clear progression, and intuitive interfaces for every step.
Streamline work with triggers, conditions, and multi-step actions that eliminate manual effort and orchestrate end-to-end processes.
Embed intelligence into workflows with AI that analyzes data, supports decisions, and automates complex steps securely.
Platform
Enable contextual collaboration with comments, file sharing, notifications, and external access—all governed by SmartSuite permissions.
Visualize and analyze data using dashboards, charts, and real-time reports that update instantly across your workspace.
Connect SmartSuite to your ecosystem using native integrations, iPaaS connectors, APIs, and webhooks for seamless data flow.
Protect data with role-based access, authentication controls, audit history, and enterprise-grade governance that scales organization-wide.
Security and Governance, Built for Enterprise Scale
SmartSuite provides fine-grained, role-based permissions that protect data without slowing innovation. Define access down to the record, field, or workflow level, enforce compliance with SSO, 2FA, and IP restrictions, and maintain a complete audit trail of every action. With SmartSuite, governance and agility work together — innovation moves fast, and your security moves with it.
Control visibility by user, role, or team.
SSO, 2FA, and IP restrictions built-in.
Track every change for 3+ years.
SOC 2, GDPR, and enterprise governance ready.
Work Seamlessly — Anytime, Anywhere, on Any Device
Stay connected and productive wherever you are. SmartSuite works flawlessly across web, tablet, and mobile, so your team can manage projects, collaborate, and automate workflows in real time — whether in the office, remote, or on the go.
The Platform That Connects Models, Controls, and Evidence
SmartSuite links AI inventories, assessments, metrics, issues, remediation actions, and compliance frameworks to create full traceability and accountability.
Role-Based Capabilities for AI Governance
SmartSuite provides role-specific capabilities ensure that stakeholders interact with AI governance workflows according to their responsibilities and authority. Model owners, validators, risk and compliance teams, and leadership each receive tailored views, actions, and insights aligned to oversight, accountability, and decision-making needs.
Executive Leadership
Model Validators & Governance Leadership
Model Ownership & Business Leadership
Built for Responsible AI Leaders, Model Owners, and Oversight Teams
SmartSuite supports governance roles across AI development and deployment — from independent oversight to operational ownership and executive reporting.
Flexible Pricing Designed for Every Organization
Whether you’re a growing team or a global enterprise, SmartSuite’s pricing adapts to how your business works.
Choose platform-wide access with user-based pricing or tailor licenses to your organization’s scale and structure with our solution-based model.
User-Based Pricing
provides access to the entire SmartSuite platform under one per-user license, perfect for connected workflows across teams and departments.
Solution-Based Pricing
is purpose-built for enterprises with thousands to tens of thousands of users, offering the flexibility to license only the specific SmartSuite Solutions needed for scale, compliance, and control.
User-Based Pricing: Simplify Access Across Every Team
Our Team, Pro, and Enterprise plans make it easy to scale access across your organization. Each licensed user
can access all SmartSuite solutions — with predictable pricing that grows as you do.
- One per-user license for all SmartSuite solutions.
- Ideal for organizations connecting workflows across departments.
- Seamlessly scalable across teams and business functions.
- Available in Team, Pro, and Enterprise plan tiers.
unified access.
- SmartSuite AI
- Min 3 Billable Users
- Unlimited Solutions
- 5,000 Records per Solution
- 50GB of File Storage
- 30 Days Recycle Bin
- SmartSuite AI
- Min 5 Billable Users
- Unlimited Solutions
- 100,000 Records per Solution
- 100GB of File Storage
- 45 Days Recycle Bin
- Folders
- Gmail and Outlook Integrations
- Advanced Permissions
- SmartSuite AI
- Min 10 Billable Users
- Unlimited Solutions
- 400,000 Records per Solution
- 500GB of File Storage
- 60 Days Recycle Bin
- SSO
- SCIM User Provisioning
- SCIM-Synced User Groups
- Audit Logs
- IP Address Restrictions
- Data Loss Prevention (DPL)
- European Data Residency
- Premium Support
Solution-Based Pricing: Purpose-Built for Enterprise Scale
For global organizations and regulated industries requiring complex governance or large-scale rollouts, SmartSuite offers a Solution-Based pricing model. This model allows enterprises to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for tens of thousands of users, tailored to their exact needs.
- Tailored Licensing — Structure licenses by department, region, or regulatory requirement.
- Purpose-Built for Scale — Designed for enterprises managing thousands of users.
- Customizable Agreements — Includes the ability to tailor terms and access levels to meet unique business needs.
- Enterprise Confidence — Built for large financial institutions, insurers, and global enterprises who require high-performance
and governance.
- Audit Management
- Issues Management
- Operational Resilience
- Business Impact Analysis (BIA)
- Incident Management
- Crisis Management
- Enterprise Risk Management:
- Third-Party Risk
- Vendor Portal
- Cyber Threat Management
- RCSA (Risk & Control Self-Assessment):
- Issues Management
- Business Structure
- Contract Management
- Policy Management
- Regulatory Change Management
- SOC 2 Compliance
- CRI Profile Compliance
- Control Framework & Regulatory Libraries
- Compliance Assessments & Testing
- ESG & Sustainability Management
Compare Our Pricing Models
Frequently Asked Questions
Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.
SmartSuite offers four plan types: Team, Pro, Enterprise, and Signature.
- Team, Pro, and Enterprise Plans use a per-user pricing model with feature and usage limits designed to scale as your organization grows.
- Signature Plan provides per-solution pricing for enterprises that need to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for large user populations with advanced governance and support requirements.
You can start by filling out the partner program registration form here.
By signing up to the Service Provider Partner Program you agree to our terms and conditions.
There is no cost. However, there are additional eligibility requirements to join.
First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!
Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
Flexible Pricing for AI Governance Programs
Choose per-user or per-solution pricing that scales from initial governance programs to enterprise-wide AI oversight.
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Resources to Improve IT Asset Visibility and Lifecycle Control
Explore templates, best practices, and guides for ITAM, lifecycle governance, refresh planning, and license tracking.