AI Governance

Modernizing AI Governance

SmartSuite delivers a centralized governance framework for managing AI models throughout their lifecycle across the enterprise. Maintain structured visibility into AI model inventories, perform tier-based risk and performance assessments, and connect directly to governing controls, laws, and frameworks to demonstrate accountable and compliant AI use across the enterprise — all within a single, connected platform.

One Platform for Connected AI Governance

SmartSuite establishes a centralized system for managing AI model inventories, risk and performance assessments, and governance oversight together in a single, connected platform. Link models to risks, controls, laws, frameworks, business processes, and evidence — enabling continuous monitoring, accountable decisions, and audit-ready governance across the AI lifecycle.

AI Model Inventory

Maintain a centralized inventory of AI models with ownership and status.

Risk Oversight

Assess AI risks, performance, and ethical concerns consistently.

Lifecycle Monitoring

Track approvals, changes, and ongoing model behavior over time.

Governance Reporting

Deliver clear, audit-ready insight into AI posture and compliance.

Core Capabilities of the AI Governance Suite

SmartSuite provides a connected set of governance capabilities to manage AI risk, performance, compliance, and accountability across the model lifecycle.

Govern AI systems with continuous oversight, traceability, and accountable decision-making.

Centralize AI inventories, assessments, monitoring metrics, and remediation workflows in one connected workspace. SmartSuite links models to risks, controls, laws, and frameworks — providing real-time visibility, audit-ready governance, and confidence in how AI is used across the organization.

Centralize AI Model Visibility Across the Enterprise

Build a complete inventory of AI models, ownership, use cases, deployment contexts, and lifecycle status.

Highlights:

  • AI model inventory with owners, use cases, and lifecycle stages
  • Coverage tracking for required governance artifacts and reviews
  • Linked context across apps, processes, and business functions

Standardize Risk and Performance Assessments

Use structured methodologies to evaluate risk, compliance, and performance consistently across all models.

Highlights:

  • Configurable assessment logic to measure risk across key AI domains such as drift, bias, safety, security, and quality
  • Flexible performance assessment logic tailored to each model’s usage context and decision impact
  • Role-based review stages with documented outcomes
OVERVIEw VIDEO

See AI Governance in Action

Watch how SmartSuite centralizes AI model inventories, structured assessments, monitoring cycles, and remediation workflows — providing real-time visibility and accountable governance across the AI lifecycle.

Enable Continuous Monitoring and Early Detection

Maintain oversight through recurring assessments, threshold tracking, and alerts that surface risk early.

Highlights:

  • Monitoring cycles with scheduled reassessments
  • Standardized risk signals and performance indicators
  • Automated alerts and follow-up workflows for exceptions

Drive Accountability Through Issues and Remediation

Track findings to closure with owners, deadlines, evidence, and verification workflows.

Highlights:

  • Integrated issue register connecting identified issues to models, risks, and controls
  • Corrective action workflows with escalation rules
  • Evidence capture and closure validation for audit readiness

Provide Executive Oversight with Real-Time Dashboards

Give executives and boards a clear view of AI posture, material risks, and compliance readiness.

Highlights:

  • Dashboards that provide coverage, risks, health and performance indicators, and trends
  • Board-ready summaries from live governance data
  • Transparent reporting across business units and domains

Built For Modern AI Governance Teams

SmartSuite brings enterprise-grade AI governance with consumer-grade usability. Choose the rollout path that fits your AI program today—and expand as your model usage and regulatory needs evolve.

Start Small

Adopt a Single Capability

Establish a foundation with AI model inventory and assessment workflows, then incrementally extend into continuous monitoring, issue management, and remediation as maturity grows.

Scale Confidently

Roll Out a Full Category

Enable AI governance end-to-end—from model registration through recurring assessments, monitoring cycles, and remediation tracking.

Unify Everything

Deploy the Entire AI Governance Suite

Standardize oversight with linked models, risks, controls, evidence, and dashboards—delivering continuous, audit-ready governance across the organization.

Frequently Asked Questions

Answers to common questions about how SmartSuite supports enterprise AI governance, risk oversight, and compliance readiness.

See How SmartSuite Operationalizes AI Governance

Experience a connected AI governance system that links models, assessments, issues, controls, and governing frameworks into one enterprise-ready workflow.

The Connected Value of SmartSuite AI Governance

Quantifiable improvements achieved when organizations centralize AI inventories, risk and performance assessments, and governance workflows in SmartSuite.

33%

Source: Gartner AI Governance & Risk Management Benchmark, 2024 — standardized AI governance workflows improved review cycle time by 30–35%.

Faster Model Governance Reviews and Approvals

Workflow-driven assessments, structured review stages, and audit-ready documentation reduce delays in governance decisions.

30%

Source: Forrester Responsible AI Operations Study, 2024 — unified governance systems reduced manual reporting effort by 28–32%.

Reduction in Manual AI Oversight and Reporting Effort

Centralized inventories, recurring assessments, and live dashboards reduce spreadsheet-driven tracking and status updates.

32%

Source: McKinsey AI Risk & Operating Model Study, 2023 — centralized AI governance increased enterprise visibility by ~30%.

Improved Visibility into AI Risk Posture Across the Enterprise

Dashboards connect models, owners, risk indicators, issues, and remediation progress into one executive view.

36%

Source: BCG AI Governance Operating Model Report, 2024 — connected governance structures improved cross-team alignment by 30–36%.

Better Alignment Across AI Owners, Risk, Compliance, and Leadership

Shared workflows and traceability reduce friction between model teams and oversight teams while increasing accountability.

Key Benefits of the AI Governance Suite

AI governance requires continuous oversight, traceability, and accountability across the model lifecycle. SmartSuite unifies models into a single inventory, while connecting assessments, metrics, issues, and evidence all into a single governance system.

Centralized AI Visibility & Governance Coverage

Enterprise AI Model Inventory

Maintain a complete inventory of AI models, use cases, owners, status, deployment context, and governance requirements.

Governance Coverage Tracking

Track which models have required assessments, approvals, controls, and monitoring cycles completed.

Clear Ownership and Accountability

Assign model owners, business owners, and independent reviewers with documented responsibilities.

Connected Model Context

Link models with the business processes, applications, and datasets they rely on, enabling clearer governance, accountability, and impact analysis.

Single Source of Truth

Eliminate shadow AI tracking by centralizing all model governance data in one system.

Executive Dashboards for AI Posture

Provide leadership with real-time insight into AI governance coverage, risks, and trends.

Structured Risk & Performance Oversight

Standardized Assessment Methodologies

Apply consistent evaluation logic in terms of risk and performance across key AI domains such as drift, bias, security, safety, privacy, and data quality.

Recurring Monitoring Cycles

Run scheduled and ad hoc re-assessments to ensure models remain within defined risk and performance expectations over time.

Performance and Risk Metrics Tracking

Track approved indicators and thresholds to detect emerging risk and performance concerns and drive appropriate follow-up actions.

Workflow-Driven Review Decisions

Support approval, conditional approval, exception workflows, and decisions to suspend or retire models with full traceability.

Linked Issues and Remediation Actions

Connect identified issues directly to owners, mitigations, deadlines, and evidence of resolution.

Early Risk Detection

Surface emerging risks before they escalate into regulatory or operational incidents.

Compliance, Traceability & Audit Readiness

Framework and Regulatory Alignment

Link models and assessments to laws, regulations, and frameworks (e.g., internal policy, ISO/industry frameworks, regional requirements).

Evidence and Documentation Management

Store supporting evidence, model documentation, testing artifacts, and review logs in a centralized repository.

Audit Trails and Version History

Maintain full records of who approved what, when, why, and what changed over time.

Risk and Control Integration

Connect AI governance to enterprise risk, controls, and compliance programs for unified oversight.

Scalable Governance without Redesign

Adapt governance requirements as regulations evolve without rebuilding the program structure.

Confident Regulatory Readiness

Provide auditors and regulators with complete, defensible AI governance records.

Govern AI Risk and Performance with Continuous Oversight

SmartSuite helps teams track AI posture, detect risk and performance indicators early, and maintain audit-ready governance across the model lifecycle.

How the SmartSuite Platform Powers AI Governance

SmartSuite unifies AI inventories, assessments, and controls to support accountable decisions, creating an enterprise-ready system for continuous AI oversight and compliance readiness.

No-Code Configuration

Customize inventories, assessments, scoring models, and review workflows without engineering.

Example:
A Responsible AI Lead creates a new assessment template to evaluate bias, drift, and explainability for generative AI use cases without developer involvement.
Automation Engine

Automate review routing, recurring assessments, escalations, and approval workflows.

Example:
When an AI model’s risk score exceeds a defined threshold, SmartSuite automatically escalates the review to governance leadership and assigns remediation tasks.
AI Assist for Governance Operations

Generate summaries, risk narratives, audit briefs, and executive updates instantly.

Example:
AI Assist drafts an executive-ready summary of enterprise AI risk posture for quarterly board reporting.
Linked Record Architecture

Connect models → assessments → risks → controls → issues → remediation → evidence → frameworks.

Example:
An AI model record links directly to its DPIAs, risk assessments, mitigation actions, supporting evidence, and mapped regulatory frameworks for full traceability.
Dashboards & Analytics

Monitor coverage, AI risk and performance indicators, issue trends, and program health in real time.

Example:
Governance teams review dashboards showing model coverage by risk tier, overdue assessments, emerging risk patterns, and remediation status.
Permissions & Governance Controls

Enforce role-based access, audit logs, and reviewer separation for compliance and integrity.

Example:
Model owners can submit assessments, while independent reviewers approve outcomes and executives view read-only summaries — all with full audit trails.

Connect Models, Risks, Controls & Evidence

SmartSuite links governance artifacts end-to-end so teams can trace every model decision to risks, controls, laws, frameworks, and supporting evidence.

Powered by :
Linked Records
Framework Mapping
Evidence Management
Issue & Action Tracking

Streamline Reviews and Ongoing Monitoring

Workflow-driven reviews and recurring assessments ensure AI systems remain within defined operational and ethical expectations.

Powered by :
Automations
Approval Workflows
Notifications
KPI Scorecards

Gain Real-Time Insight Into AI Governance Posture

Dashboards reveal coverage gaps, emerging risks, exception trends, and governance readiness across the enterprise.

Powered by :
Dashboards & Reporting
Global Filters
KPI Scorecards
Linked Records

AI Assist & Governance Strengthen Responsible AI Programs

AI accelerates reporting and analysis while governance controls maintain integrity, traceability, and audit readiness.

Powered by :
AI Assist
Permissions & Access Controls
Activity History (Audit Trail)
Version History

The SmartSuite Platform:
Powered by Eight Interconnected Frameworks

The SmartSuite Platform consists of eight interconnected frameworks that provide a foundation for designing, automating, analyzing, and governing connected workflows.

Security and Governance, Built for Enterprise Scale

SmartSuite provides fine-grained, role-based permissions that protect data without slowing innovation.
Define access down to the record, field, or workflow level, enforce compliance with SSO, 2FA, and IP restrictions, and maintain a complete audit trail of every action.
With SmartSuite, governance and agility work together — innovation moves fast, and your security moves with it.

Role-Based Access

Control visibility by user, role, or team.

Authentication

SSO, 2FA, and IP restrictions built-in.

Audit History

Track every change for 3+ years.

Compliance

SOC 2, GDPR, and enterprise governance ready.

Work Seamlessly — Anytime, Anywhere, on Any Device

Stay connected and productive wherever you are.
SmartSuite works flawlessly across web, tablet, and mobile, so your team can manage projects, collaborate, and automate workflows in real time — whether in the office, remote, or on the go.

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The Platform That Connects Models, Controls, and Evidence

SmartSuite links AI inventories, assessments, metrics, issues, remediation actions, and compliance frameworks to create full traceability and accountability.

Role-Based Capabilities for AI Governance

SmartSuite provides role-specific capabilities ensure that stakeholders interact with AI governance workflows according to their responsibilities and authority. Model owners, validators, risk and compliance teams, and leadership each receive tailored views, actions, and insights aligned to oversight, accountability, and decision-making needs.

Executive Leadership

Model Validators & Governance Leadership

Model Ownership & Business Leadership

Built for Responsible AI Leaders, Model Owners, and Oversight Teams

SmartSuite supports governance roles across AI development and deployment — from independent oversight to operational ownership and executive reporting.

Flexible Pricing Designed for Every Organization

Whether you’re a growing team or a global enterprise, SmartSuite’s pricing adapts to how your business works.
Choose platform-wide access with user-based pricing or tailor licenses to your organization’s scale and structure with our solution-based model.

User-Based Pricing

provides access to the entire SmartSuite platform under one per-user license, perfect for connected workflows across teams and departments.

Solution-Based Pricing

is purpose-built for enterprises with thousands to tens of thousands of users, offering the flexibility to license only the specific SmartSuite Solutions needed for scale, compliance, and control.

User-Based Pricing: Simplify Access Across Every Team

Our Team, Pro, and Enterprise plans make it easy to scale access across your organization. Each licensed user
can access all SmartSuite solutions — with predictable pricing that grows as you do.

  • One per-user license for all SmartSuite solutions.
  • Ideal for organizations connecting workflows across departments.
  • Seamlessly scalable across teams and business functions.
  • Available in Team, Pro, and Enterprise plan tiers.
Ideal For:
Small to mid-sized businesses or companies deploying SmartSuite across multiple teams who value simplicity and
unified access.
Team
$15
seat / month billed annually
$20 billed monthly
For teams that need a better way to manage workflows
  • SmartSuite AI
  • Min 3 Billable Users
  • Unlimited Solutions
  • 5,000 Records per Solution
  • 50GB of File Storage
  • 30 Days Recycle Bin
Professional
$32
seat / month billed annually
$36 billed monthly
For teams and departments who need more advanced features to manage their workflows.
  • SmartSuite AI
  • Min 5 Billable Users
  • Unlimited Solutions
  • 100,000 Records per Solution
  • 100GB of File Storage
  • 45 Days Recycle Bin
Included Team Plan plus:
  • Folders
  • Gmail and Outlook Integrations
  • Advanced Permissions
Enterprise
Custom Pricing
For organizations that need scalable workflows with advanced features, security, and support.
  • SmartSuite AI
  • Min 10 Billable Users
  • Unlimited Solutions
  • 400,000 Records per Solution
  • 500GB of File Storage
  • 60 Days Recycle Bin
Included Professional Plan plus:
  • SSO
  • SCIM User Provisioning
  • SCIM-Synced User Groups
  • Audit Logs
  • IP Address Restrictions
  • Data Loss Prevention (DPL)
  • European Data Residency
  • Premium Support

Solution-Based Pricing: Purpose-Built for Enterprise Scale

For global organizations and regulated industries requiring complex governance or large-scale rollouts, SmartSuite offers a Solution-Based Pricing model. This model allows enterprises to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for tens of thousands of users, tailored to their exact needs.

  • Tailored Licensing — Structure licenses by department, region, or regulatory requirement.
  • Purpose-Built for Scale — Designed for enterprises managing thousands of users.
  • Customizable Agreements — Includes the ability to tailor terms and access levels to meet unique business needs.
  • Enterprise Confidence — Built for large financial institutions, insurers, and global enterprises who require high-performance
    and governance.
Example:
A global bank licenses SmartSuite’s GRC Solution Suite for 12,000 users across multiple regions, integrating risk, compliance, and audit functions on a secure, unified platform — all within a tailored license framework that meets regulatory and performance requirements.
GRC Solution Suite
Audit Management
  • Audit Management
  • Issues Management
Operational Resilience
  • Operational Resilience
  • Business Impact Analysis (BIA)
  • Incident Management
  • Crisis Management
Risk Management
  • Enterprise Risk Management:
  • Third-Party Risk
  • Vendor Portal
  • Cyber Threat Management
  • RCSA (Risk & Control Self-Assessment):
  • Issues Management
  • Business Structure
  • Contract Management
Compliance Management
  • Policy Management
  • Regulatory Change Management
  • SOC 2 Compliance
  • CRI Profile Compliance
  • Control Framework & Regulatory Libraries
  • Compliance Assessments & Testing
  • ESG & Sustainability Management

Compare Our Pricing Models

Access
Pricing Basis
Plans
Ideal For
Scalability
Governance
Flexibility
User-Based Pricing
All SmartSuite Solutions
Per active user license
Team, Pro, Enterprise
Growing businesses, cross-team workflows
Add users instantly
Standard platform permissions
Unified platform access
Solution-Based Pricing (Enterprise)
Licensed Solutions Only
Per solution license
Enterprise-only, tailored
Large-scale or regulated enterprises
Add new solutions as needed
Enterprise-grade compliance and controls
Tailored by solution, region, or compliance scope

Frequently Asked Questions

Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.

What are the different SmartSuite plan types?

SmartSuite offers four plan types: Team, Pro, Enterprise, and Signature.

  • Team, Pro, and Enterprise Plans use a per-user pricing model with feature and usage limits designed to scale as your organization grows.
  • Signature Plan provides per-solution pricing for enterprises that need to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for large user populations with advanced governance and support requirements.
How does the Signature Plan differ from other plan types?

You can start by filling out the partner program registration form here.

Are there limits on automations, API calls, or usage?

By signing up to the Service Provider Partner Program you agree to our terms and conditions.

What onboarding, training, and support services are included?

There is no cost. However, there are additional eligibility requirements to join.

First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!

Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.

Can SmartSuite provide customized pricing for complex organizations?

You will be able to work leads through your sales process to a closed-won or closed-lost state.

How can I get a customized quote for my organization?

You will be able to work leads through your sales process to a closed-won or closed-lost state.

Flexible Pricing for AI Governance Programs

Choose per-user or per-solution pricing that scales from initial governance programs to enterprise-wide AI oversight.

Featured Resources

Explore through leadership, case studies, and insights from financial services leaders.

OVERVIEw VIDEO

See AI Governance in Action

Watch how SmartSuite centralizes AI model inventories, structured assessments, monitoring cycles, and remediation workflows — providing real-time visibility and accountable governance across the AI lifecycle.

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Resources to Improve IT Asset Visibility and Lifecycle Control

Explore templates, best practices, and guides for ITAM, lifecycle governance, refresh planning, and license tracking.