Modernizing AI Governance
SmartSuite delivers a centralized governance framework for managing AI models throughout their lifecycle across the enterprise. Maintain structured visibility into AI model inventories, perform tier-based risk and performance assessments, and connect directly to governing controls, laws, and frameworks to demonstrate accountable and compliant AI use across the enterprise — all within a single, connected platform.
One Platform for Connected AI Governance
SmartSuite establishes a centralized system for managing AI model inventories, risk and performance assessments, and governance oversight together in a single platform. Link models to risks, controls, laws, frameworks, business processes, and evidence — enabling continuous monitoring, accountable decisions, and audit-ready governance across the AI lifecycle.
AI Model Inventory
Maintain a centralized inventory of AI models with ownership and status.
Risk Oversight
Assess AI risks, performance, and ethical concerns consistently.
Lifecycle Monitoring
Track approvals, changes, and ongoing model behavior over time.
Governance Reporting
Deliver clear, audit-ready insight into AI posture and compliance.
Core Capabilities of the AI Governance Suite
SmartSuite provides a linked set of governance capabilities to manage AI risk, performance, compliance, and accountability across the model lifecycle.
Govern AI systems with continuous oversight, traceability, and accountable decision-making.
Centralize AI inventories, assessments, monitoring metrics, and remediation workflows in one workspace. SmartSuite links models to risks, controls, laws, and frameworks — providing visibility, audit-ready governance, and confidence in how AI is used across the organization.
Maintain an authoritative inventory of AI models, owners, use cases, deployment contexts, and lifecycle states.
Evaluate risk on a defined cadence across key AI domains such as privacy, security, bias, data quality, and compliance, using standardized criteria and documented reviewer decisions.
Assess ongoing model effectiveness through aggregate performance indicators and targeted AI signals such as drift, bias, quality, and more, with results reviewed against operational thresholds and remediation actions triggered when necessary.
Enable structured review and approval decisions across the AI lifecycle, capturing documented outcomes, conditions, and rationale with end-to-end auditability.
Capture and manage issues identified through AI assessments or ongoing model operation, with clear ownership, tracked remediation actions, and documented evidence to closure.
Provide leadership visibility into model coverage, risk trends, exceptions, and readiness, and key model roles more specific dashboards that surface ownership, responsibilities, and assigned actions.
Map AI models, assessments, and controls to internal policies, regulatory requirements, and external frameworks (e.g., EU AI Act readiness, internal AI principles, industry standards) to support defensible compliance.
Centralize model documentation, assessment artifacts, review records, metrics, and approvals in a single evidence repository to support audits, regulators, and internal assurance.
Centralize AI Model Visibility Across the Enterprise
Build a complete inventory of AI models, ownership, use cases, deployment contexts, and lifecycle status.
Highlights:
- AI model inventory with owners, use cases, and lifecycle stages
- Coverage tracking for required governance artifacts and reviews
- Linked context across apps, processes, and business functions
Standardize Risk and Performance Assessments
Use methodologies to evaluate risk, compliance, and performance consistently across all models.
Highlights:
- Configurable assessment logic to measure risk across key AI domains such as drift, bias, safety, security, and quality
- Flexible performance assessment logic tailored to each model’s usage context and decision impact
- Role-based review stages with documented outcomes
See AI Governance in Action
Watch how SmartSuite centralizes AI model inventories, assessments, monitoring cycles, and remediation workflows — providing visibility and accountable governance across the AI lifecycle.
Enable Continuous Monitoring and Early Detection
Maintain oversight through recurring assessments, threshold tracking, and alerts that surface risk early.
Highlights:
- Monitoring cycles with scheduled reassessments
- Standardized risk signals and performance indicators
- Automated alerts and follow-up workflows for exceptions
Drive Accountability Through Issues and Remediation
Track findings to closure with owners, deadlines, evidence, and verification workflows.
Highlights:
- Integrated issue register connecting identified issues to models, risks, and controls
- Corrective action workflows with escalation rules
- Evidence capture and closure validation for audit readiness
Provide Executive Oversight with Real-Time Dashboards
Give executives and boards a clear view of AI posture, material risks, and compliance readiness.
Highlights:
- Dashboards that provide coverage, risks, health and performance indicators, and trends
- Board-ready summaries from live governance data
- Transparent reporting across business units and domains
Built For Modern AI Governance Teams
SmartSuite brings enterprise-grade AI governance with consumer-grade usability. Choose the rollout path that fits your AI program today—and expand as your model usage and regulatory needs evolve.
Adopt a Single Capability
Establish a foundation with AI model inventory and assessment workflows, then incrementally extend into continuous monitoring, issue management, and remediation as maturity grows.
Roll Out a Full Category
Enable AI governance end-to-end—from model registration through recurring assessments, monitoring cycles, and remediation tracking.
Deploy the Entire AI Governance Suite
Standardize oversight with linked models, risks, controls, evidence, and dashboards—delivering continuous, audit-ready governance across the organization.
Explore Further
Learn more about governing AI responsibly, managing model risk, and building audit-ready AI oversight programs.
Frequently Asked Questions
Answers to common questions about how SmartSuite supports enterprise AI governance, risk oversight, and compliance readiness.
SmartSuite provides a centralized AI model inventory that tracks ownership, use case, lifecycle status, and governance coverage.
Yes—SmartSuite supports configurable assessment templates, scoring logic, review workflows, and recurring re-assessment cycles.
Yes—monitoring cycles, metrics tracking, and recurring assessments help detect issues early.
Structured workflows support approval, conditional approval, exceptions, and decommission decisions with full audit trails.
Yes—linked records connect models to risks, controls, obligations, and evidence for traceability.
See How SmartSuite Operationalizes AI Governance
Experience an AI governance system that links models, assessments, issues, controls, and governing frameworks into one enterprise-ready workflow.
What the research shows
Independent research on what ungoverned AI costs teams today, and what changes when the work lives in one system.
Source: IBM, Cost of a Data Breach Report 2025 press release: among organizations with AI governance policies in place, only 34% perform regular audits for unsanctioned AI (https://newsroom.ibm.com/2025-07-30-ibm-report-13-of-organizations-reported-breaches-of-ai-models-or-applications,-97-of-which-reported-lacking-proper-ai-access-controls).
Organizations with AI governance policies that audit regularly for unsanctioned AI
Review stages, assessments, and audit-ready documentation keep AI governance decisions traceable and repeatable.
Source: SmartSuite customer story, Financial Services – US, 2025: 70% reduction in manual assessment tracking (https://www.smartsuite.com/customer-stories/case-study-148).
In manual assessment tracking at a US financial services customer
Centralized inventories, recurring assessments, and live dashboards replace spreadsheet-driven tracking and status updates.
Source: IBM, Cost of a Data Breach Report 2025 press release: one in five organizations surveyed reported a breach due to shadow AI, meaning AI tools used without oversight (https://newsroom.ibm.com/2025-07-30-ibm-report-13-of-organizations-reported-breaches-of-ai-models-or-applications,-97-of-which-reported-lacking-proper-ai-access-controls).
Organizations that reported a breach caused by shadow AI
Dashboards connect models, owners, risk indicators, issues, and remediation progress into one executive view.
Source: Zapier, AI governance survey of 548 US directors, VPs, and C-suite executives at companies with 500+ employees (2026): 41% said AI governance ownership varies by department (https://zapier.com/blog/ai-governance-report).
Executives who say AI governance ownership varies by department
Shared workflows and traceability give model teams, risk, compliance, and leadership one place to coordinate oversight.
Key Benefits of the AI Governance Suite
AI governance requires continuous oversight, traceability, and accountability across the model lifecycle. SmartSuite unifies models into a single inventory, while connecting assessments, metrics, issues, and evidence all into a single governance system.
Centralized AI Visibility & Governance Coverage
Maintain a complete inventory of AI models, use cases, owners, status, deployment context, and governance requirements.
Track which models have required assessments, approvals, controls, and monitoring cycles completed.
Assign model owners, business owners, and independent reviewers with documented responsibilities.
Link models with the business processes, applications, and datasets they rely on, enabling clearer governance, accountability, and impact analysis.
Eliminate shadow AI tracking by centralizing all model governance data in one system.
Provide leadership with insight into AI governance coverage, risks, and trends.
Structured Risk & Performance Oversight
Apply consistent evaluation logic in terms of risk and performance across key AI domains such as drift, bias, security, safety, privacy, and data quality.
Run scheduled and ad hoc re-assessments to ensure models remain within defined risk and performance expectations over time.
Track approved indicators and thresholds to detect emerging risk and performance concerns and drive appropriate follow-up actions.
Support approval, conditional approval, exception workflows, and decisions to suspend or retire models with full traceability.
Connect identified issues directly to owners, mitigations, deadlines, and evidence of resolution.
Surface emerging risks before they escalate into regulatory or operational incidents.
Compliance, Traceability & Audit Readiness
Link models and assessments to laws, regulations, and frameworks (e.g., internal policy, ISO/industry frameworks, regional requirements).
Store supporting evidence, model documentation, testing artifacts, and review logs in a centralized repository.
Maintain full records of who approved what, when, why, and what changed over time.
Connect AI governance to enterprise risk, controls, and compliance programs for unified oversight.
Adapt governance requirements as regulations evolve without rebuilding the program structure.
Provide auditors and regulators with complete, defensible AI governance records.
Govern AI Risk and Performance with Continuous Oversight
SmartSuite helps teams track AI posture, detect risk and performance indicators early, and maintain audit-ready governance across the model lifecycle.
How the SmartSuite Platform Powers AI Governance
SmartSuite unifies AI inventories, assessments, and controls to support accountable decisions, creating an enterprise-ready system for continuous AI oversight and compliance readiness.
Customize inventories, assessments, scoring models, and review workflows without engineering.
Automate review routing, recurring assessments, escalations, and approval workflows.
Generate summaries, risk narratives, audit briefs, and executive updates instantly.
Connect models → assessments → risks → controls → issues → remediation → evidence → frameworks.
Monitor coverage, AI risk and performance indicators, issue trends, and program health.
Enforce role-based access, audit logs, and reviewer separation for compliance and integrity.
Connect Models, Risks, Controls & Evidence
SmartSuite links governance artifacts end-to-end so teams can trace every model decision to risks, controls, laws, frameworks, and supporting evidence.
Streamline Reviews and Ongoing Monitoring
Workflow-driven reviews and recurring assessments ensure AI systems remain within defined operational and ethical expectations.
Gain Real-Time Insight Into AI Governance Posture
Dashboards reveal coverage gaps, emerging risks, exception trends, and governance readiness across the enterprise.
AI Assistant & Governance Strengthen Responsible AI Programs
AI accelerates reporting and analysis while governance controls maintain integrity, traceability, and audit readiness.
The SmartSuite Platform:
Powered by Eight Interconnected Frameworks
The SmartSuite Platform consists of eight interconnected frameworks that provide a foundation for designing, automating, analyzing, and governing connected workflows.
Platform
Security and Governance, Built for Enterprise Scale
SmartSuite provides fine-grained, role-based permissions that protect data without slowing innovation. Define access down to the record, field, or workflow level, enforce compliance with SSO, 2FA, and IP restrictions, and maintain a complete audit trail of every action. With SmartSuite, governance and agility work together — innovation moves fast, and your security moves with it.
Work Anytime, Anywhere, on Any Device
Stay connected and productive wherever you are. SmartSuite works across web, tablet, and mobile, so your team can manage projects, collaborate, and automate workflows in real time — whether in the office, remote, or on the go.
The Platform That Connects Models, Controls, and Evidence
SmartSuite links AI inventories, assessments, metrics, issues, remediation actions, and compliance frameworks to create full traceability and accountability.
Role-Based Capabilities for AI Governance
SmartSuite provides role-specific capabilities so that stakeholders interact with AI governance workflows according to their responsibilities and authority. Model owners, validators, risk and compliance teams, and leadership each receive tailored views, actions, and insights aligned to oversight, accountability, and decision-making needs.
Business Owner
Ensures AI models align with business objectives and operational requirements, supporting decisions related to continued use or change.
- Benefit Statement:
SmartSuite connects AI performance and risk to business outcomes and operational impact.
- Benefit Source:
KPI dashboards, ownership workflows, and decision trails.
How they use the AI Governance suite
Outcome alignment
Monitors whether models meet operational expectations.
Decision support
Evaluates trade-offs and approves ongoing use.
Accountability
Ensures required governance steps are completed.
Executives & Board Members
Provide oversight of enterprise risk posture, compliance readiness, and governance practices related to AI usage.
- Benefit Statement:
SmartSuite delivers real-time dashboards showing AI governance posture, material risks, and compliance readiness for informed oversight.
- Benefit Source:
Executive dashboards, exception reporting, risk summaries, and audit-ready evidence trails.
How they use the AI Governance suite
Oversight
Reviews posture, exceptions, and high-risk models.
Risk governance
Monitors material risk themes and mitigation progress.
Reporting
Receives board-ready summaries from live data.
Model Owner
Maintains accountability for assigned AI models, completes required risk and performance assessments, and coordinates remediation activities.
- Benefit Statement:
SmartSuite gives model owners a structured workflow for assessments, documentation, and ongoing monitoring.
- Benefit Source:
Model registry, assessment templates, task routing, and remediation tracking.
How they use the AI Governance suite
Assessment completion
Submits required risk and performance evaluations.
Remediation ownership
Tracks and closes issues with evidence.
Lifecycle management
Maintains status, changes, and review readiness.
Model Validators
Provides independent oversight of AI risk and performance assessments, reviews issues, and determines approval, conditional approval, or cancellation outcomes.
- Benefit Statement:
SmartSuite enables consistent governance decisions with documented review workflows and traceable evidence.
- Benefit Source:
Assessment workflows, reviewer decision logs, exception tracking, and dashboards.
How they use the AI Governance suite
Governance reviews
Approves, conditions, or cancels AI model use.
Risk oversight
Monitors key AI risk and performance indicators, such as drift, bias, safety, security, and compliance signals.
Accountability
Ensures remediation actions are completed and validated.
Risk & Compliance Teams
Monitor enterprise AI posture, identify systemic issues, and ensure alignment with applicable laws, regulations, and internal standards.
- Benefit Statement:
SmartSuite provides a connected governance ecosystem linking models, risks, controls, obligations, and evidence.
- Benefit Source:
Framework mapping, issue management, evidence tracking, and posture dashboards.
How they use the AI Governance suite
Program monitoring
Tracks coverage, exceptions, and governance maturity.
Compliance alignment
Maps models to obligations, controls, and standards.
Systemic insight
Identifies repeat issues and enterprise risk themes.
Built for Responsible AI Leaders, Model Owners, and Oversight Teams
SmartSuite supports governance roles across AI development and deployment — from independent oversight to operational ownership and executive reporting.
Flexible Pricing Designed for Every Organization
Whether you’re a growing team or a global enterprise, SmartSuite’s pricing adapts to how your business works.
Choose platform-wide access with user-based pricing or tailor licenses to your organization’s scale and structure with the Signature plan (per-solution pricing).
User-Based Pricing: Simplify Access Across Every Team
Our Team, Professional, and Enterprise plans make it easy to scale access across your organization. Each licensed user
can access all SmartSuite solutions — with predictable pricing that grows as you do.
- One per-user license for all SmartSuite solutions.
- Ideal for organizations connecting workflows across departments.
- Scalable across teams and business functions.
- Available in Team, Professional, and Enterprise plan tiers.
unified access.
- SmartSuite AI
- Min 3 Billable Users
- Unlimited Solutions
- 5,000 Records per Solution
- 50GB of File Storage
- 30 Days Recycle Bin
- SmartSuite AI
- Min 5 Billable Users
- Unlimited Solutions
- 100,000 Records per Solution
- 100GB of File Storage
- 45 Days Recycle Bin
- Folders
- Gmail and Outlook Integrations
- Advanced Permissions
- SmartSuite AI
- Min 10 Billable Users
- Unlimited Solutions
- 400,000 Records per Solution
- 500GB of File Storage
- 60 Days Recycle Bin
- SSO
- SCIM User Provisioning
- SCIM-Synced User Groups
- Audit Logs
- IP Address Restrictions
- Data Loss Prevention (DLP)
- European Data Residency
- Premium Support
Signature Plan: Per-Solution Pricing for Enterprise Scale
For global organizations and regulated industries requiring complex governance or large-scale rollouts, SmartSuite offers the Signature plan (per-solution pricing). This plan allows enterprises to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for tens of thousands of users, tailored to their exact needs.
- Tailored Licensing — Structure licenses by department, region, or regulatory requirement.
- Purpose-Built for Scale — Designed for enterprises managing thousands of users.
- Customizable Agreements — Includes the ability to tailor terms and access levels to meet unique business needs.
- Enterprise Confidence — Built for large financial institutions, insurers, and global enterprises who require high-performance
and governance.
- Audit Management
- Issues Management
- Operational Resilience
- Business Impact Analysis (BIA)
- Incident Management
- Crisis Management
- Enterprise Risk Management
- Third-Party Risk
- Vendor Portal
- Cyber Threat Management
- RCSA (Risk & Control Self-Assessment)
- Issues Management
- Business Structure
- Contract Management
- Policy Management
- Regulatory Change Management
- SOC 2 Compliance
- CRI Profile Compliance
- Control Framework & Regulatory Libraries
- Compliance Assessments & Testing
- ESG & Sustainability Management
Compare Our Pricing Models
Frequently Asked Questions
Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.
SmartSuite has three per-seat plans and one per-solution plan. Team ($15 per seat per month billed annually, minimum 3 users) and Professional ($32 per seat per month billed annually, minimum 5) are self-serve. Enterprise is custom priced and adds SSO, SCIM, audit logs, data residency and a Customer Success Manager. Signature licenses specific solutions, such as GRC or ITSM, for large user populations and is priced per solution.
Signature is priced per solution rather than per user, so an organization can roll a solution out to hundreds or thousands of people without per-seat cost. It pairs the Enterprise platform with governance and support arrangements agreed for your deployment. Terms, minimums and support levels are set in your contract.
Yes, by plan. Team includes 5,000 records per Solution, 50 GB of attachment storage per Solution and 25,000 automation runs and API calls per month. Professional includes 100,000 records, 100 GB and 100,000 runs and calls. Enterprise includes 400,000 records, 500 GB and 500,000 runs and calls. Solutions are unlimited on every plan, and reaching a limit never stops your Solutions from working.
Every plan includes the Help Center, real-time chat, onboarding guides, daily office hours, live monthly training and certifications, bi-weekly getting-started workshops, SmartSuite Academy and the user community. Enterprise adds a named Customer Success Manager and Professional Services, and Premium Support is available as an Enterprise add-on.
Yes. Enterprise is custom priced, with payment by invoice available for plans that meet a minimum fee, and Signature prices a whole solution rather than each user. Both are shaped around your user population, security review and support requirements.
Contact sales or schedule a demo. A member of the team will walk through your requirements and put together an Enterprise or Signature proposal.
Flexible Pricing for AI Governance Programs
Choose per-user or per-solution pricing that scales from initial governance programs to enterprise-wide AI oversight.
Featured Resources
Videos, customer stories, and a webinar on governing AI, managing model risk, and staying audit-ready.
See AI Governance in Action
Watch how SmartSuite centralizes AI model inventories, structured assessments, monitoring cycles, and remediation workflows — providing real-time visibility and accountable governance across the AI lifecycle.
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Resources for Governing AI Responsibly
Explore guides, webinars, and customer stories on AI model inventories, risk assessments, and audit-ready AI oversight.