Audit Management

Modernizing Internal Audit

Transform your internal audit process with a platform that drives efficiency, visibility, and assurance. SmartSuite unifies risk assessment, planning, execution, and reporting — helping audit teams focus on insights, not administration.

Summarize with
ClaudeChatGPTPerplexityGoogle AI Mode

One Platform for Connected Internal Audit

SmartSuite modernizes internal audit by centralizing audit planning, fieldwork, issue tracking, and reporting in one unified system. Automate manual tasks, standardize workflows, and provide visibility into audit activity and risk coverage.

Audit Planning

Create risk-based audit plans linked to enterprise objectives, assets, and risks.

Fieldwork & Evidence

Streamline testing, documentation, and review with linked workpapers.

Findings & Remediation

Track issues from identification to resolution with full accountability.

Reporting & Dashboards

Deliver insights on audit coverage, results, and trends.

GRC & Resilience

Audit Management Suite Products

Internal Audit Management
Plan, execute, and report on audits with complete assurance oversight — linking findings to risks, controls, and remediation actions in a single workspace.

Core Capabilities of the Internal Audit Suite

SmartSuite provides an end-to-end solution for audit management — from planning and execution to issue remediation and reporting — in one flexible, no-code platform.

Plan, execute, and report audits with confidence and consistency.

Unify audit planning, fieldwork, findings, and remediation in one workspace. SmartSuite links audit activities to risks, controls, and corrective actions—providing visibility, stronger assurance, and a clear line of sight from audit planning through issue closure.

Audit Universe Management

Maintain your audit universe: entities, processes, inherent risk, coverage history, and planned cadence.

Annual Audit Planning

Plan the year’s audits—scope, timing, resources, risks, and approvals—aligned to priorities and available capacity.

Audit Execution & Fieldwork

Manage audit programs, walkthroughs, testing, evidence, workpapers, and review notes through structured fieldwork workflows.

Findings & Recommendations

Document audit findings, root causes, recommendations, and management responses—then track remediation to closure.

Issue & Action Tracking

Capture issues, assign actions, set due dates, and monitor completion with escalation and cross-team visibility.

Risk & Control Alignment

Link audits and findings directly to enterprise risks, controls, and compliance obligations to ensure complete context and traceability.

Audit Reporting & Dashboards

Generate real-time dashboards and standardized reports that show audit progress, coverage, findings trends, and remediation status for leadership and audit committees.

Evidence & Workpaper Management

Keep workpapers, test evidence, review notes and sign-offs in one repository, linked to the engagement and finding they support, so every conclusion is traceable for QA and external review.

Plan and Prioritize
Risk-Based Audits

Focus audit resources where they matter most. SmartSuite links your audit plan
directly to enterprise risks and strategic objectives.

Highlights:

  • Centralized audit universe with risk scoring
  • Dynamic prioritization based on risk and exposure
  • Linked records for objectives, entities, and controls
Audit plan timeline for 2025 to 2026 with planned audits on a Gantt chart
Audit engagements grouped by auditor with control effectiveness ratings and planned durations

Connect Audit Execution and Fieldwork

Collaborate during fieldwork with live updates and linked workpapers. SmartSuite automates testing workflows and centralizes evidence collection.

Highlights:

  • Workpaper templates and testing workflows
  • Linked control, risk, and evidence records
  • Review and sign-off tracking

Manage Findings and Remediation

Close the loop between audit results and corrective actions. Track issues, assign owners, and monitor progress.

Highlights:

  • Issue logs and automated status updates
  • Linked remediation plans and validation reviews
  • Escalation workflows and overdue alerts
Audit findings close-out dashboard with open, high-impact and awaiting-approval issues by root cause

Gain Real-Time Insights and Assurance

Move beyond static reports. SmartSuite dashboards visualize audit progress, issue trends, and overall assurance coverage.

Highlights:

  • Live audit dashboards and KPIs
  • Drill-down analytics for executives and audit committees
  • Customizable reporting templates
Audit planning dashboard with engagements by status and by category
Audit dashboard counting unacceptable, overdue and over-budget audits with control effectiveness results

Strengthen Collaboration Across Assurance Functions

Connect audit, risk, and compliance teams in one system. Share data and align assurance activities across the three lines of defense.

Highlights:

  • Shared data model across GRC and Risk Management
  • Linked risk assessments and control testing results
  • Unified dashboards for enterprise assurance

Built for Modern Audit Teams

SmartSuite brings enterprise-grade audit management with consumer-grade usability. Choose the rollout path that fits your audit function today—and expand as your assurance needs grow.

Start Small

Adopt a Single Capability

Begin with Annual Audit Planning, Audit Execution & Fieldwork, or Issue & Action Tracking—prove value fast and expand from there.

Scale Confidently

Roll Out a
Full Category

Enable Audit Management end-to-end—from audit universe through fieldwork, findings, and follow-up—with consistent workflows and reporting.

Unify Everything

Deploy the Entire Audit Suite

Standardize assurance with shared evidence, linked risks and controls, and live dashboards—delivering linked audit oversight across the enterprise.

Frequently Asked Questions

Answers to common questions about SmartSuite Audit Management.

Legacy audit tools are often rigid, expensive, and slow to adapt. SmartSuite brings agility to audit programs with a no-code, configurable platform that connects risk, control, and audit workflows in one unified environment.
You can plan, execute, and report audits seamlessly — with full traceability, automation, and real-time dashboards that eliminate spreadsheet dependency.

Yes. SmartSuite’s risk-based planning framework links audit engagements directly to enterprise risks and control objectives.
You can visualize risk coverage across the audit universe, prioritize high-impact areas, and ensure your audit plan aligns with the organization’s strategic and regulatory priorities.

Absolutely. SmartSuite provides a centralized issue management hub that tracks findings from identification to closure.
Automations assign remediation owners, send reminders, and update dashboards automatically — giving audit teams continuous visibility into resolution progress.

SmartSuite’s audit trail and version control features provide full transparency into every action taken during audit engagements.
All evidence, reviews, and approvals are time-stamped and stored in a single, secure repository — ensuring traceability and simplifying regulator or external auditor reviews.

Yes. SmartSuite is built on a SOC 2 Type II certified infrastructure, with role-based permissions, SSO, 2FA, and full audit logging.
All data is encrypted in transit and at rest, and access can be restricted by workspace, engagement, or record — providing complete control for internal audit teams in regulated industries.

‍

See How SmartSuite Transforms Internal Audit Management

Experience how SmartSuite unites planning, fieldwork, and reporting in one platform — giving audit teams the visibility, control, and efficiency they need to deliver assurance with impact.

What the research shows

Independent research on what manual audit work costs teams today, and what changes when the work lives in one system.

Nearly 70%

Source: The IIA, New Report Reveals the Value of Strategy Plus Increasing Responsibility for Internal Audit Leaders, 2025: nearly 70% of North American chief audit executives surveyed in late 2024 had to recruit to fill a new or vacant position (https://www.theiia.org/en/content/communications/press-releases/2025/march/new-report-reveals-the-value-of-strategy-plus-increasing-responsibility-for-internal-audit-leaders).

of chief audit executives had to recruit for open roles last year

Audit teams plan and execute annual audit plans with limited capacity; structured workflows and assignments help teams coordinate that work.

Faster audits

Source: SmartSuite customer story, a US financial services provider (How a Financial Services Provider Automated CRI Compliance with SmartSuite), 2025: faster audits with reduced manual work (https://www.smartsuite.com/customer-stories/case-study-301).

Faster audits with reduced manual work

Automated requests, workflow-driven submissions, and centralized evidence repositories replace spreadsheets and email-driven coordination.

100+ tables

Source: SmartSuite customer story, a financial services provider (How a Financial Services Provider Created a Connected GRC Engine), 2025: 100+ tables linked and deployed for IT and audit visibility (https://www.smartsuite.com/customer-stories/case-study-26).

Tables linked and deployed for IT and audit visibility

Dashboards provide cross-audit insight into open issues, aging items, risk categories, and mitigation progress.

At least 1 in 3

Source: AuditBoard, Survey Finds Misalignment Between Top Risks and Internal Audit Efforts (2024): the survey of 376 internal audit professionals found at least one in three organizations would not be ready for the January 2025 IIA Standards deadline (https://optro.ai/blog/survey-finds-misalignment-between-top-risks-and-internal-audit-efforts).

of organizations not ready for the IIA Standards deadline

Real-time activity logs, linked controls, and automated reporting support audit accuracy and executive and board oversight.

Key Benefits of the Audit Management Solution Suite

Internal Audit functions require workflows, complete traceability, visibility, and consistent collaboration with business units. SmartSuite unifies the entire audit lifecycle — enabling auditors to plan efficiently, execute fieldwork consistently, and improve remediation outcomes.

Audit Planning, Visibility & Cross-Enterprise Insight

Unified Audit Workspace

Centralize annual plans, scopes, objectives, testing plans, evidence, findings, and working papers in one system.

Live Audit Dashboards

Monitor audit progress, task completion, issues, risk ratings, and overall audit plan status at a glance.

Cross-Audit & Cross-Team Visibility

Provide executive management and internal audit leadership with transparency across all audits, departments, and risk areas.

Risk-Aligned Audit Prioritization

Connect risks, KRIs, controls, and findings to determine high-priority audit areas.

Integrated Working Papers & Documentation

Attach evidence, notes, and test details directly to procedures for complete audit traceability.

Portfolio Insight Across Functions

View trends across operational, IT, finance, compliance, and strategic audits.

Workflow Efficiency, Testing Automation & Collaboration

Standardized Audit Methodologies

Enforce consistent audit steps, templates, testing procedures, and documentation standards across the entire audit department.

Automated Evidence Requests & Follow-Ups

Streamline document collection with workflow-driven requests, automated reminders, and compliance validation.

Testing Execution & Results Capture

Perform testing directly in SmartSuite with procedures, test results, and automated status updates.

Issue & Finding Management

Route findings for owner review, prioritize based on severity, and track remediation progress with automated alerts.

Contextual Communication & Collaboration

Use in-record conversations, @mentions, and email integration to centralize communication for each audit.

AI-Assisted Reporting

Use the AI Assistant to summarize audit results and draft audit reports or executive briefings for review.

Governance, Assurance & Organizational Confidence

Audit-Ready Evidence & Documentation

Maintain complete activity history, approvals, and documentation for internal and external audit assurance.

Enterprise Risk & Compliance Integration

Connect audits to related risks, controls, KRIs, compliance requirements, and issues for a holistic assurance view.

Role-Based Access Control

Ensure sensitive audit documentation is only accessible to authorized stakeholders with granular permissions.

Remediation Governance & Accountability

Track corrective actions, due dates, and verifications to ensure timely closure and oversight.

Scalable Audit Frameworks

Support internal audits, IT audits, SOX testing, regulatory audits, and thematic reviews in one unified system.

No-Code Adaptability for Audit Teams

Customize workflows, templates, risk scoring models, and dashboards without depending on IT or developers.

Modernize Audit Workflows with Connected Data and Collaboration

SmartSuite helps audit teams move beyond spreadsheets and disconnected tools. Collaborate with risk and compliance teams, automate repetitive tasks, and focus on the insights that matter most.

How the SmartSuite Platform Powers Internal Audit

SmartSuite’s platform connects planning, fieldwork, and reporting in one integrated system — enabling audit teams to operate with greater efficiency, traceability, and assurance. Every capability is built to enhance audit precision and visibility while reducing administrative effort.

No-Code Configuration

Customize your audit universe, risk assessments, and workpaper templates to fit your organization’s unique methodology.

Example:
An Audit Manager adds a new testing template for operational audits without needing technical assistance.
Automation Engine

Keep audits on schedule with automated task routing, reminders, and sign-off notifications.

Example:
When a finding is issued, SmartSuite automatically assigns remediation actions and tracks completion status.
AI Assistant for Audit Reporting

Generate draft summaries, executive reports, and trend analyses instantly.

Example:
The AI Assistant drafts a quarterly audit summary highlighting high-risk areas and recurring issues.
Linked Record Architecture

Connect audits, findings, risks, and controls within a single ecosystem for full traceability.

Example:
An audit finding automatically links to relevant risks, controls, and remediation actions across business units.
Dashboards & Analytics

Monitor audit progress, findings, and issue closure rates with dynamic dashboards.

Example:
The CAE reviews a dashboard showing open findings by risk rating and audit cycle.
Role-Based Permissions & Audit Logs

Protect sensitive audit data with precise access controls and maintain a full audit trail of all changes and sign-offs.

Example:
Only designated reviewers can approve workpapers, with every action recorded for assurance tracking.

Link Risk, Control, and Audit Data for Traceability

SmartSuite’s relational data model links risks, controls, and audit activities, creating a single source of truth. This structure ensures that auditors always have full context — connecting findings to their underlying risk and control framework for complete coverage.

Auditable unit record for the finance department with linked risks and their likelihood

Streamline Fieldwork and Reviews

SmartSuite simplifies audit execution with automated task assignments, evidence tracking, and review workflows. Team members collaborate, while reviewers and management can monitor progress and provide feedback directly in the platform.

Fieldwork dashboard with workpapers by control effectiveness and by engagement

Gain Continuous Assurance Through Dashboards

SmartSuite dashboards provide insights into audit progress, risk coverage, and issue remediation. Audit leaders can identify trends, measure performance, and provide data-driven assurance to executive and audit committees.

Audit user dashboard with audit plans by status and by type

AI Assistant and Governance Streamline Reporting and Assurance

The AI Assistant helps audit teams summarize findings and prepare reports faster.

AI gap analysis automation that summarizes audit engagement observations and gaps

The SmartSuite Platform:
Powered by Eight Interconnected Frameworks

The SmartSuite Platform consists of eight interconnected frameworks that provide a foundation for designing, automating, analyzing, and governing connected workflows.

Data Architecture Framework
Build structured, relational data models using tables, fields, and records that ensure consistency and scalability across workflows.
Workflow Orchestration Framework
Design and tailor workflows visually with structured data models, clear progression, and intuitive interfaces for every step.
Automation Framework
Streamline work with triggers, conditions, and multi-step actions that eliminate manual effort and orchestrate end-to-end processes.
Artificial Intelligence Framework
Embed intelligence into workflows with AI that analyzes data, supports decisions, and automates complex steps securely.
SmartSuite
Platform
Designed for the way modern teams work  - fast, visual, and intuitive.
Secure Collaboration Framework
Enable contextual collaboration with comments, file sharing, notifications, and external access—all governed by SmartSuite permissions.
Enterprise Reporting Framework
Visualize and analyze data using dashboards, charts, and real-time reports that update instantly across your workspace.
Integrations Framework
Connect SmartSuite to your ecosystem using native integrations, iPaaS connectors, APIs, and webhooks so data flows between systems.
Security & Governance Framework
Protect data with role-based access, authentication controls, audit history, and enterprise-grade governance that scales organization-wide.

Security and Governance, Built for Enterprise Scale

SmartSuite provides fine-grained, role-based permissions that protect data without slowing innovation.
Define access down to the record, field, or workflow level, enforce compliance with SSO, 2FA, and IP restrictions, and maintain a complete audit trail of every action.
With SmartSuite, governance and agility work together — innovation moves fast, and your security moves with it.

Role-Based Access
Control visibility by user, role, or team.
Authentication
SSO, 2FA, and IP restrictions built-in.
Audit History
Track every change for up to 3 years, by plan.
Compliance
SOC 2, GDPR, and enterprise governance ready.

Work Anytime, Anywhere, on Any Device

Stay connected and productive wherever you are.
SmartSuite works across web, tablet, and mobile, so your team can manage projects, collaborate, and automate workflows in real time — whether in the office, remote, or on the go.

App Store IconGoogle Play Icon

The Platform That Connects Audit, Risk, and Compliance

SmartSuite combines automation, integrations, and data governance in one secure system. Link findings to risks, controls, and remediation actions to improve transparency, consistency, and audit quality.

Role-Based Capabilities for Internal Audit and Assurance

SmartSuite empowers every member of the audit ecosystem — from executives to field auditors — to plan, execute, and report with confidence. Each role uses linked data, automation, and dashboards to strengthen assurance and enhance collaboration across the three lines of defense.

Audit Analyst / Data Specialist
Analyst & Support Roles

Audit Analyst / Data Specialist

Provides data extraction, analysis, visualization, continuous auditing support, and reporting for the audit function.

  • Benefit Statement:

SmartSuite centralizes audit data and analytics, enabling analysts to deliver deeper insights and support continuous auditing operations.

  • Benefit Source:

Data integration tools, visual dashboards, automated sampling, and anomaly monitoring. Benefit Source: Data integration tools, visual dashboards, automated sampling, and anomaly monitoring.

How they use the Internal Audit Management suite

Data extraction & analysis

Integrates data from ERP/financial systems for testing and trend analysis.

Visualization

Builds dashboards showing high-risk areas, exceptions, and control performance.

Continuous auditing

Monitors transactional data for anomalies, exceptions, or emerging issues.

Audit Committee Chair / Board Member
Executive Leadership

Audit Committee Chair / Board Member

Provides governance oversight of the audit function, risk management practices, and management’s remediation efforts.

  • Benefit Statement:

SmartSuite gives board members clear visibility into audit results, risk trends, and organizational accountability — enabling stronger oversight.

  • Benefit Source:

Summarized dashboards, aggregated risk scoring, and transparent corrective action tracking.

How they use the Internal Audit Management suite

Audit visibility

Reviews engagement results and risk ratings across departments.

Governance oversight

Evaluates remediation progress and emerging risk themes.

Data-driven assurance

Accesses concise insights that enhance board decision-making.

Audit Director / Senior Audit Manager
Audit Leadership

Audit Director / Senior Audit Manager

Oversees annual audit planning, resource allocation, audit methodology, and program execution across multiple engagements.

  • Benefit Statement:

SmartSuite helps audit leaders optimize planning, manage capacity, and ensure audit quality across the entire function.

  • Benefit Source:

Risk-based planning tools, centralized engagement tracking, and automated issue lifecycle management.

How they use the Internal Audit Management suite

Risk-based planning

Builds dynamic audit plans tied to enterprise risk assessments.

Engagement management

Monitors fieldwork progress, review cycles, and quality checkpoints.

Issue tracking

Oversees open findings, due dates, and remediation effectiveness.

Audit Manager / Engagement Lead
Audit Leadership

Audit Manager / Engagement Lead

Leads individual audit engagements, manages scoping, conducts oversight of fieldwork, and ensures timely reporting.

  • Benefit Statement:

SmartSuite streamlines audit execution end-to-end, enabling managers to stay aligned with scope, track progress, and maintain audit quality.

  • Benefit Source:

Configurable planning templates, automated review workflows, and progress dashboards.

How they use the Internal Audit Management suite

Planning & scoping

Defines objectives, risks, and controls using standardized templates.

Workflow automation

Automates task assignments, review reminders, and follow-up requests.

Progress monitoring

Tracks testing completion, review notes, and sign-offs in real time.

Chief Audit Executive
Executive Leadership

Chief Audit Executive

Oversees the annual audit plan and reports to the board and audit committee.

  • Benefit Statement:

SmartSuite gives CAEs complete visibility across the audit lifecycle — enabling them to manage coverage, track risk trends, and deliver data-backed insights to leadership.

  • Benefit Source:

Risk-linked audit planning, real-time dashboards, automated issue tracking, and executive-grade reporting tools.

How they use the Internal Audit Management suite

Audit oversight

Monitors coverage, engagement status, key risk indicators, and open issues.

Strategic alignment

Links annual audit plans to enterprise risks and strategic objectives.

Board & executive reporting

Generates automated reports summarizing assurance activities and remediation progress.

Process Owner / Control Owner
Cross-Functional Users

Process Owner / Control Owner

Oversees the processes and controls evaluated during audit engagements, ensuring accurate documentation and timely remediation.

  • Benefit Statement:

SmartSuite helps control owners stay organized and accountable with clear action requirements, automated reminders, and real-time status tracking.

  • Benefit Source:

Role-specific dashboards, task workflows, and centralized evidence management.

How they use the Internal Audit Management suite

Finding response management

Reviews assigned findings and documents remediation actions.

Evidence submission

Uploads control documentation for testing and verification.

Follow-up tracking

Confirms completion of remediation actions through automated reminders.

Quality Assurance (QA) Reviewer
Operational Audit Team

Quality Assurance (QA) Reviewer

Ensures audit engagements meet internal quality standards and regulatory expectations.

  • Benefit Statement:

SmartSuite provides QA reviewers complete visibility into review cycles — ensuring consistency, accuracy, and adherence to methodology.

  • Benefit Source:

Review workflows, automated sign-offs, version histories, and evidence of review.

How they use the Internal Audit Management suite

Workflow reviews

Verifies that workpapers include complete, accurate, and properly reviewed documentation.

Automated sign-offs

Confirms all reviews and approvals with electronic audit trails.

Compliance validation

Evaluates workpapers and reports against internal methodology and regulatory standards.

Risk / Compliance Manager
Cross-Functional Users

Risk / Compliance Manager

Works with audit teams to ensure risk assessments, controls, and remediation plans are reflected accurately and consistently.

  • Benefit Statement:

SmartSuite bridges Audit, Risk, and Compliance functions — enabling shared visibility and alignment across programs.

  • Benefit Source:

Integrated risk registers, shared dashboards, and corrective action workflows.

How they use the Internal Audit Management suite

Risk alignment

Links enterprise risks to audit findings for unified risk/audit visibility.

Remediation oversight

Tracks corrective action plans, owners, and milestones.

Shared dashboards

Provides leadership with combined GRC and audit insights.

Senior / Staff Auditor
Operational Audit Team

Senior / Staff Auditor

Executes testing procedures, gathers evidence, documents findings, and supports fieldwork activities.

  • Benefit Statement:

SmartSuite simplifies the testing lifecycle, accelerating evidence collection, improving documentation quality, and ensuring traceability.

  • Benefit Source:

Integrated workpapers, embedded checklists, evidence upload tools, and linked records.

How they use the Internal Audit Management suite

Workpaper management

Documents procedures, attaches evidence, and addresses review notes.

Linked records

Connects findings to related risks, controls, and process owners.

Issue documentation

Logs observations, captures root causes, and routes findings for management review.

Built for Every Role in Internal Audit

Whether you’re a Chief Audit Executive, Audit Manager, or Staff Auditor, SmartSuite provides the tools to manage planning, testing, and reporting with clarity, speed, and confidence.

Flexible Pricing Designed for Every Organization

GRC and IT Service Delivery products are licensed on the Signature plan (per-solution pricing) only.

Signature Plan: Per-Solution Pricing for Enterprise Scale

For global organizations and regulated industries requiring complex governance or large-scale rollouts, SmartSuite offers the Signature plan (per-solution pricing). This plan allows enterprises to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for tens of thousands of users, tailored to their exact needs.

  • Tailored Licensing — Structure licenses by department, region, or regulatory requirement.
  • Purpose-Built for Scale — Designed for enterprises managing thousands of users.
  • Customizable Agreements — Includes the ability to tailor terms and access levels to meet unique business needs.
  • Enterprise Confidence — Built for large financial institutions, insurers, and global enterprises who require high-performance
    and governance.
Example:
A global bank licenses SmartSuite’s GRC Solution Suite for 12,000 users across multiple regions, integrating risk, compliance, and audit functions on a secure, unified platform — all within a tailored license framework that meets regulatory and performance requirements.
GRC Solution Suite
Audit Management
  • Audit Management
  • Issues Management
Operational Resilience
  • Operational Resilience
  • Business Impact Analysis (BIA)
  • Incident Management
  • Crisis Management
Risk Management
  • Enterprise Risk Management
  • Third-Party Risk
  • Vendor Portal
  • Cyber Threat Management
  • RCSA (Risk & Control Self-Assessment)
  • Issues Management
  • Business Structure
  • Contract Management
Compliance Management
  • Policy Management
  • Regulatory Change Management
  • SOC 2 Compliance
  • CRI Profile Compliance
  • Control Framework & Regulatory Libraries
  • Compliance Assessments & Testing
  • ESG & Sustainability Management

Frequently Asked Questions

Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.

SmartSuite has three per-seat plans and one per-solution plan. Team ($15 per seat per month billed annually, minimum 3 users) and Professional ($32 per seat per month billed annually, minimum 5) are self-serve. Enterprise is custom priced and adds SSO, SCIM, audit logs, data residency and a Customer Success Manager. Signature licenses specific solutions, such as GRC or ITSM, for large user populations and is priced per solution.

Signature is priced per solution rather than per user, so an organization can roll a solution out to hundreds or thousands of people without per-seat cost. It pairs the Enterprise platform with governance and support arrangements agreed for your deployment. Terms, minimums and support levels are set in your contract.

Yes, by plan. Team includes 5,000 records per Solution, 50 GB of attachment storage per Solution and 25,000 automation runs and API calls per month. Professional includes 100,000 records, 100 GB and 100,000 runs and calls. Enterprise includes 400,000 records, 500 GB and 500,000 runs and calls. Solutions are unlimited on every plan, and reaching a limit never stops your Solutions from working.

Every plan includes the Help Center, real-time chat, onboarding guides, daily office hours, live monthly training and certifications, bi-weekly getting-started workshops, SmartSuite Academy and the user community. Enterprise adds a named Customer Success Manager and Professional Services, and Premium Support is available as an Enterprise add-on.

Yes. Enterprise is custom priced, with payment by invoice available for plans that meet a minimum fee, and Signature prices a whole solution rather than each user. Both are shaped around your user population, security review and support requirements.

Contact sales or schedule a demo. A member of the team will walk through your requirements and put together an Enterprise or Signature proposal.

Flexible Pricing for Modern Audit Teams

SmartSuite offers both per-user and per-solution pricing to fit your audit program’s size and complexity. Scale your implementation confidently — from small teams to global audit functions.

Featured Resources

Customer stories, webinars, and videos on audit management, GRC, and assurance.

Case Study
Enterprise Organization — Audit & Assurance Oversight at Scale
Case Study
Regulated Organization — Audit Governance & Documentation Integrity
Webinar
Getting Started with GRC in SmartSuite
Webinar
Enhancing GRC with AI
Blog
ServiceNow GRC vs SmartSuite: Audit Management Compared

Trusted by Over

2,000 Organizations Worldwide

From global enterprises to innovative startups, SmartSuite helps organizations in every industry modernize their workflows, strengthen governance, and deliver measurable results.

How MediaLab Transformed Operations and Minimized Risk with a Methodical SmartSuite Rollout

How MediaLab Transformed Operations and Minimized Risk with a Methodical SmartSuite Rollout

MediaLab 3D Solutions

How Progettiamo Autonomia Runs Its Entire Manufacturing Business

How Progettiamo Autonomia Runs Its Entire Manufacturing Business

Progettiamo Autonomia

How MGT Scaled 150+ Projects and Simplified Reporting

How MGT Scaled 150+ Projects and Simplified Reporting

MGT (Layer3 Communications)

Financial Services – US

How a Diversified Bank Unified Cyber Risk Assessment and Simplified Compliance

Financial Services – US

Sustainability Engineering Firm – Australia

How a Green Energy Consultancy Automated Its CRM and Sales Follow-Ups

Sustainability Engineering Firm – Australia

SmartSuite Resources

Everything you need to learn, build, connect, and grow with SmartSuite — from expert guidance and self-paced learning to community collaboration and continuous innovation.

SmartSuite Academy
Learn. Build. Get Certified. Access interactive courses, live sessions, and certifications to help you master SmartSuite and accelerate success across your organization.
Demo Center
See SmartSuite in Action. Browse short, on-demand videos that demonstrate how SmartSuite’s Solutions and features work — from automation setup to real-world use cases.
Support
Help When You Need It. Access the knowledge base for best practices and step-by-step guidance, or connect directly with our support team for personalized assistance.
Professional Services
Expert Guidance for Every Stage. Our team of SmartSuite experts helps design, configure, and optimize your environment — from onboarding to advanced solution deployment.
Customer Stories
See How Leading Companies Succeed with SmartSuite. Explore real-world examples of how organizations use SmartSuite to connect teams, improve efficiency, and achieve measurable results.
Product Documentation
Everything You Need to Know. Access detailed guides, tutorials, and references covering every SmartSuite feature, integration, and best practice.
Feature Requests
Help Shape the Future of SmartSuite. Submit new ideas, vote on upcoming features, and see what’s on our product roadmap — your feedback drives innovation.
Community
Collaborate with Builders and Innovators. Join thousands of SmartSuite users to share ideas, learn best practices, and collaborate on creative solutions for real-world challenges.
Developer Resources
Build and Extend with SmartSuite. Access APIs, SDKs, and integration tools to connect SmartSuite to your enterprise stack and develop custom extensions.
Partners
Expand Your SmartSuite Ecosystem. Connect with trusted implementation, consulting, and technology partners who bring deep expertise to help you scale faster.
Frequently Asked Questions
300+ Articles. One Knowledge Base. Explore 300+ short, plain-language articles that explain SmartSuite features, concepts, and best practices in clear, simple language.
Security at SmartSuite
Enterprise Security You Can Trust. Access detailed information on SmartSuite’s security architecture, compliance certifications, data protections, and enterprise-grade governance practices.

What’s New

See what shipped.

Every new feature, improvement and announcement, with the plans each one is available on.
Latest updates
SmartDoc: Track Changes
November 12, 2026
Linked Records: Dynamic Default Values
November 5, 2026
AI Platform: Support for Azure API Gateway
October 29, 2026

Getting Started with SmartSuite

Play Getting Started with SmartSuite, part 1: Navigation
Play Getting Started with SmartSuite, part 2: Homepage
Play Getting Started with SmartSuite, part 3: Views
Play Getting Started with SmartSuite, part 4: Field Types
Play Getting Started with SmartSuite, part 5: Dashboards
Play Getting Started with SmartSuite, part 6: Automations
Play Getting Started with SmartSuite, part 7: Permissions
Play Getting Started with SmartSuite, part 8: SmartSuite AI
Play Getting Started with SmartSuite, part 9: Formula Field
Play Getting Started with SmartSuite, part 10: Power Search
Play Getting Started with SmartSuite, part 11: Notifications
Play Getting Started with SmartSuite, part 12: Starred Items

Resources to Help You Modernize and Streamline Audit Management

Access case studies, product guides, and webinars that show how audit teams use SmartSuite to connect data, reduce manual work, and deliver assurance faster.