Compliance Management

Modernizing Compliance Management

Streamline your compliance operations with a connected platform built for speed, accuracy, and continuous oversight. SmartSuite centralizes frameworks, controls, evidence, testing, and policies — helping compliance teams eliminate manual work, improve collaboration, and stay always audit-ready.

One Platform for Connected Compliance Management

SmartSuite centralizes frameworks, controls, evidence, policies, and obligations into one unified platform. Reduce manual work, standardize testing, and gain real-time visibility into compliance status across the organization.

Framework Alignment

Map controls to frameworks like ISO, SOC 2, GDPR, SOX, HIPAA, FFIEC, and CRI.

Control Testing

Standardize test procedures and automate recurring assessments.

Evidence Management

Centralize evidence submissions, documentation, and approvals.

Policy Governance

Manage policy lifecycle, distribution, and attestations with full traceability.

Core Capabilities of the Compliance Management Suite

SmartSuite provides an end-to-end platform for managing compliance workflows, frameworks, and evidence through centralized, no-code solutions.

Simplify compliance across frameworks, policies, and controls with confidence.

Centralize policies, regulatory obligations, control libraries, testing activities, and evidence in one connected workspace. SmartSuite links compliance requirements to controls, assessments, and remediation actions—providing continuous visibility, reducing manual effort, and ensuring readiness across regulatory frameworks.

Align Controls Across Multiple Frameworks

Ensure consistent compliance across regulations by mapping controls once and reusing them everywhere.

Highlights:

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    Multi-framework control mapping
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    Centralized framework library
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    Reusable controls & standard test plans

Streamline Evidence Collection & Testing

Replace email chains and spreadsheets with structured testing and evidence workflows.

Highlights:

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    Automated evidence requests
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    Recurring control tests
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    Linked evidence and control records

Manage Policies and Attestations Without the Hassle

Distribute policies, capture acknowledgments, and automate renewals and review cycles.

Highlights:

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    Version control
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    Attestation logs
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    Automated policy review cycles

Track Issues and Remediation in Real Time

Stay proactive with structured issue tracking and automated follow-up tasks.

Highlights:

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    Issue logs
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    Root cause analysis
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    Remediation workflows

Gain Continuous Insight Into Compliance Health

Visualize compliance posture, overdue controls, risk coverage, and framework readiness.

Highlights:

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    Live dashboards
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    Real-time KPIs
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    Executive-ready reports

Built For Modern Compliance Teams

SmartSuite brings enterprise-grade compliance management with consumer-grade usability. Choose the rollout path that fits your compliance program today—and expand seamlessly as regulations, frameworks, and business requirements evolve.

Start Small

Adopt a Single Capability

Begin with Policy Management, Compliance Assessments, or Regulatory Change Management—prove value quickly and expand as your compliance needs grow.

Scale Confidently

Roll Out a Full Category

Enable Compliance Management end-to-end—covering policies, obligations, controls, assessments, evidence, and remediation in one connected workflow.

Unify Everything

Deploy the Entire Compliance Suite

Standardize compliance with shared controls, centralized evidence, and real-time dashboards—delivering continuous compliance oversight across the enterprise.

Frequently Asked Questions

Answers to the most common questions about Compliance Management

See How SmartSuite Transforms Compliance Management

Experience how SmartSuite unifies frameworks, controls, testing, evidence, and policies in one connected platform — giving compliance teams the visibility, structure, and automation they need to stay ahead of regulatory demands.

The Connected Value of SmartSuite Compliance Management

Quantifiable improvements achieved when organizations centralize regulatory obligations, controls, evidence, attestations, and testing workflows in SmartSuite.

35%
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Source: Forrester TEI Study on Compliance Automation, 2023 — integrated compliance platforms shortened coordination cycles by 30–40%.

Faster Compliance Coordination Across Business Units

Centralized obligations, controls, testing workflows, and evidence repositories reduce delays and eliminate fragmented processes.

40%
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Source: Deloitte Compliance Operations Benchmark, 2023 — automated evidence workflows reduced manual burden by 35–45%.

Reduction in Manual Evidence Collection Workload

Automated reminders, workflows, and standardized templates streamline evidence submission and validation.

32%
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Source: MetricStream Multi-Framework Controls Report, 2024 — centralized frameworks cut redundant testing by 28–35%.

Lower Redundancy in Control Mapping & Testing

Unified control libraries eliminate duplicate work across frameworks like ISO, SOC 2, CRI, SOX, HIPAA, and PCI.

30%
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Source: PwC Compliance Agility Study, 2023 — integrated compliance tools improved readiness cycles by 25–30%.

Improved Audit & Regulatory Readiness

Automated controls testing, linked obligations, and real-time dashboards reduce audit prep time and strengthen regulator response readiness.

Key Benefits of the Compliance Management Solution Suite

Effective compliance requires structured workflows, accurate documentation, cross-functional cooperation, and centralized visibility. SmartSuite delivers a unified environment where teams can manage obligations, testing, evidence, and attestations with speed, accuracy, and confidence.

Compliance Visibility, Framework Alignment & Evidence Integrity

Unified Compliance Workspace

Centralize frameworks, controls, evidence, obligations, policies, risks, and findings — all in one connected system.

Real-Time Compliance Dashboards

Monitor testing progress, overdue items, upcoming obligations, and control effectiveness through live dashboards.

Framework Mapping & Control Reuse

Map controls once and reuse them across multiple frameworks (ISO, SOC 2, SOX, GDPR, HIPAA, CRI) to reduce redundant work.

Data & Evidence Traceability

Link controls, evidence, policies, risks, issues, and activities together for complete audit-ready traceability.

Regulatory Change Visibility

Track regulatory updates, perform impact assessments, and route changes to appropriate stakeholders via automated workflows.

Cross-Functional Transparency

Give Legal, Compliance, IT, Security, HR, Audit, and Ops shared visibility into compliance operations and responsibilities.

Workflow Automation, Testing Efficiency & Policy Governance

Automated Evidence Collection

Use structured workflows, automatic reminders, and standardized templates to streamline evidence submission and reduce delays.

Recurring Controls Testing & Assessments

Schedule and execute periodic control tests with automated assignments, follow-ups, and documentation capture.

Policy Distribution & Attestation Management

Publish policies, track employee acknowledgments, and automate attestations and review cycles.

Exception, Issue & Remediation Tracking

Track exceptions and open issues with automated routing, escalation workflows, and remediation plans.

Review & Approval Automation

Standardize and automate compliance workflows across policy reviews, framework updates, and testing approvals.

AI-Assisted Compliance Documentation

Use AI Assist to summarize controls, generate compliance narratives, draft reports, or highlight remediations and risks.

Governance, Assurance & Organizational Compliance Confidence

Audit-Ready Documentation & Evidence

Maintain full histories of evidence, approvals, tests, and decisions for external audits, internal audits, and regulators.

Consistent Compliance Methodologies

Ensure standardized scoring, testing criteria, policies, and workflows across all compliance domains.

Enterprise-Grade Data Security

Protect sensitive compliance data with SSO, 2FA, encryption, granular permissions, and detailed activity logs.

Regulatory & Framework Alignment

Support requirements from SOC 2, ISO 27001, HIPAA, GDPR, SOX, PCI, and CRI through structured, mapped workflows.

Risk & Control Integration

Link controls directly to risks, issues, and regulatory obligations for a complete compliance governance model.

Scalable Across Business Units & Frameworks

Start with one program and scale to enterprise-wide compliance across regions, divisions, and frameworks — without rebuilds.

Modernize Compliance Workflows With Automation and Connected Data

SmartSuite helps compliance teams eliminate spreadsheets and siloed tools.Standardize controls, automate evidence collection, and collaborate seamlessly with legal, risk, audit, and IT — all in one platform.

How the SmartSuite Platform Powers Compliance

SmartSuite connects frameworks, controls, evidence, and policies in one integrated environment — enabling compliance teams to operate with speed, accuracy, and confidence.

No-Code Configuration

Customize frameworks, controls, test plans, evidence forms, and workflows with intuitive drag-and-drop tools.

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Example:
A Compliance Manager creates a new testing template for GDPR without developer support.
Automation Engine

Automate evidence requests, attestation workflows, approval routing, and recurring control tests.

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Example:
When a control test deadline approaches, SmartSuite automatically alerts the assigned owner.
AI Assist for Compliance

Generate control narratives, summaries, regulatory responses, and evidence review notes instantly.

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Example:
AI Assist drafts a SOC 2 readiness summary highlighting high-risk control gaps.
Linked Record Architecture

Connect frameworks, controls, risks, tests, evidence, policies, and issues for full traceability.

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Example:
A failed control test automatically links to associated risks and triggers a remediation workflow.
Dashboards & Analytics

Monitor compliance posture, overdue actions, risks, and testing status through dynamic, real-time dashboards.

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Example:
The CCO reviews a dashboard showing control gaps across business units.
Role-Based Permissions & Audit Logs

Protect sensitive compliance information with granular access controls and complete activity history.

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Example:
Only designated reviewers can approve evidence submissions, with actions logged for audit use.

Link Frameworks, Controls & Evidence for Complete Traceability

SmartSuite’s relational data model connects every compliance record — from obligations to controls, test results, evidence, issues, and remediation. This ensures comprehensive coverage and simplifies audits and regulatory reviews.

Powered by :
Linked Records
Framework Mapping
Evidence Management
Issue & Action Tracking

Streamline Compliance Testing & Evidence Collection

SmartSuite centralizes control testing and evidence submission with structured workflows, automated tasks, and in-record communication. Compliance teams save time while improving consistency and accuracy.

Powered by :
Automations
Control Testing Workflows
Task Management
In-Record Collaboration

Gain Continuous Compliance Insight Through Dashboards

Real-time dashboards give Compliance leadership deep insight into control effectiveness, overdue tasks, evidence status, and risk exposure — helping teams stay proactive and always audit-ready.

Powered by :
Dashboards & Reporting
Global Filters
Linked Records
KPI Scorecards

AI Assist & Governance Strengthen Compliance Confidence

AI Assist accelerates documentation, reporting, and regulatory response, while SmartSuite governance tools — version control, audit logs, and permissions — ensure complete integrity and transparency across the compliance lifecycle.

Powered by :
AI Assist
Permissions & Access Controls
Activity History (Audit Trail)
Version History

The SmartSuite Platform:
Powered by Eight Interconnected Frameworks

The SmartSuite Platform consists of eight interconnected frameworks that provide a foundation for designing, automating, analyzing, and governing connected workflows.

Security and Governance, Built for Enterprise Scale

SmartSuite provides fine-grained, role-based permissions that protect data without slowing innovation.
Define access down to the record, field, or workflow level, enforce compliance with SSO, 2FA, and IP restrictions, and maintain a complete audit trail of every action.
With SmartSuite, governance and agility work together — innovation moves fast, and your security moves with it.

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Role-Based Access

Control visibility by user, role, or team.

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Authentication

SSO, 2FA, and IP restrictions built-in.

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Audit History

Track every change for 3+ years.

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Compliance

SOC 2, GDPR, and enterprise governance ready.

Work Seamlessly — Anytime, Anywhere, on Any Device

Stay connected and productive wherever you are.
SmartSuite works flawlessly across web, tablet, and mobile, so your team can manage projects, collaborate, and automate workflows in real time — whether in the office, remote, or on the go.

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The Platform That Unites Frameworks, Controls, and Evidence

SmartSuite combines automation, AI Assist, and linked records to streamline control testing, policy governance, and evidence management. Maintain full traceability across every compliance obligation and review cycle.

Role-Based Capabilities for Compliance Excellence

SmartSuite empowers every role involved in compliance — from executives to analysts — with connected data, automation, and dashboards that strengthen oversight and ensure consistent execution.

Executive Leadership

Compliance Leadership

Operational Compliance Roles

Cross-Functional & Departmental Roles

Built for Every Role in Compliance

Whether you’re a CCO, Compliance Manager, Policy Owner, or Analyst, SmartSuite provides the tools to manage obligations, map frameworks, collect evidence, and maintain oversight with confidence.

Flexible Pricing Designed for Every Organization

Whether you’re a growing team or a global enterprise, SmartSuite’s pricing adapts to how your business works.
Choose platform-wide access with user-based pricing or tailor licenses to your organization’s scale and structure with our solution-based model.

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User-Based Pricing

provides access to the entire SmartSuite platform under one per-user license, perfect for connected workflows across teams and departments.

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Solution-Based Pricing

is purpose-built for enterprises with thousands to tens of thousands of users, offering the flexibility to license only the specific SmartSuite Solutions needed for scale, compliance, and control.

User-Based Pricing: Simplify Access Across Every Team

Our Team, Pro, and Enterprise plans make it easy to scale access across your organization. Each licensed user
can access all SmartSuite solutions — with predictable pricing that grows as you do.

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    One per-user license for all SmartSuite solutions.
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    Ideal for organizations connecting workflows across departments.
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    Seamlessly scalable across teams and business functions.
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    Available in Team, Pro, and Enterprise plan tiers.
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Ideal For:
Small to mid-sized businesses or companies deploying SmartSuite across multiple teams who value simplicity and
unified access.
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Team
$12
seat / month
Total $36 / month billed annually
For teams that need a better way to manage workflows
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    SmartSuite AI
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    Min 3 Billable Users
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    Unlimited Solutions
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    5,000 Records per Solution
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    50GB of File Storage
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    30 Days Recycle Bin
Professional
$24
seat / month
Total $90 / month billed annually
For teams and departments who need more advanced features to manage their workflows.
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    SmartSuite AI
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    Min 5 Billable Users
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    Unlimited Solutions
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    100,000 Records per Solution
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    100GB of File Storage
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    45 Days Recycle Bin
Included Team Plan plus:
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    Folders
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    Gmail and Outlook Integrations
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    Advanced Permissions
Enterprise
$45
seat / month
Total $135 / month billed annually
For organizations that need scalable workflows with advanced features, security, and support.
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    SmartSuite AI
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    Min 10 Billable Users
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    Unlimited Solutions
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    400,000 Records per Solution
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    500GB of File Storage
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    60 Days Recycle Bin
Included Professional Plan plus:
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    SSO
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    SCIM User Provisioning
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    SCIM-Synced User Groups
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    Audit Logs
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    IP Address Restrictions
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    Data Loss Prevention (DPL)
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    European Data Residency
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    Premium Support

Solution-Based Pricing: Purpose-Built for Enterprise Scale

For global organizations and regulated industries requiring complex governance or large-scale rollouts, SmartSuite offers a Solution-Based pricing model. This model allows enterprises to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for tens of thousands of users, tailored to their exact needs.

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    Tailored Licensing — Structure licenses by department, region, or regulatory requirement.
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    Purpose-Built for Scale — Designed for enterprises managing thousands of users.
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    Customizable Agreements — Includes the ability to tailor terms and access levels to meet unique business needs.
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    Enterprise Confidence — Built for large financial institutions, insurers, and global enterprises who require high-performance
    and governance.
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Example:
A global bank licenses SmartSuite’s GRC Solution Suite for 12,000 users across multiple regions, integrating risk, compliance, and audit functions on a secure, unified platform — all within a tailored license framework that meets regulatory and performance requirements.
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GRC Solution Suite
Audit Management
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    Audit Management
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    Issues Management
Operational Resilience
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    Operational Resilience
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    Business Impact Analysis (BIA)
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    Incident Management
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    Crisis Management
Risk Management
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    Enterprise Risk Management:
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    Third-Party Risk
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    Vendor Portal
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    Cyber Threat Management
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    RCSA (Risk & Control Self-Assessment):
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    Issues Management
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    Business Structure
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    Contract Management
Compliance Management
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    Policy Management
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    Regulatory Change Management
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    SOC 2 Compliance
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    CRI Profile Compliance
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    Control Framework & Regulatory Libraries
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    Compliance Assessments & Testing
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    ESG & Sustainability Management

Compare Our Pricing Models

Access
Pricing Basis
Plans
Ideal For
Scalability
Governance
Flexibility
User-Based Pricing
All SmartSuite Solutions
Per active user license
Team, Pro, Enterprise
Growing businesses, cross-team workflows
Add users instantly
Standard platform permissions
Unified platform access
Solution-Based Pricing (Enterprise)
Licensed Solutions Only
Per solution license
Enterprise-only, tailored
Large-scale or regulated enterprises
Add new solutions as needed
Enterprise-grade compliance and controls
Tailored by solution, region, or compliance scope

Frequently Asked Questions

Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.

What are the different SmartSuite plan types?

SmartSuite offers four plan types: Team, Pro, Enterprise, and Signature.

  • Team, Pro, and Enterprise Plans use a per-user pricing model with feature and usage limits designed to scale as your organization grows.
  • Signature Plan provides per-solution pricing for enterprises that need to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for large user populations with advanced governance and support requirements.
How does the Signature Plan differ from other plan types?

You can start by filling out the partner program registration form here.

Are there limits on automations, API calls, or usage?

By signing up to the Service Provider Partner Program you agree to our terms and conditions.

What onboarding, training, and support services are included?

There is no cost. However, there are additional eligibility requirements to join.

First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!

Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.

Can SmartSuite provide customized pricing for complex organizations?

You will be able to work leads through your sales process to a closed-won or closed-lost state.

How can I get a customized quote for my organization?

You will be able to work leads through your sales process to a closed-won or closed-lost state.

Flexible Pricing for Compliance Programs of Every Size

SmartSuite offers both per-user and per-solution pricing options designed for growing or mature compliance programs. Scale your operations confidently with flexible plans for testing, evidence, policy management, and more.

Featured Resources

Explore through leadership, case studies, and insights from financial services leaders.

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Getting Started with SmartSuite

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Part 1: Navigation

Learn the SmartSuite layout: workspace, Solutions, Views, Records. See how to navigate, search, filter, and create items to get productive fast.

Part 2: Homepage

Understand the Homepage layout: sidebar, header, search, and activity. Pin favorites, review assignments, and launch Solutions with one click. Make it your daily command center.

Part 3: Views

See your data from every angle. Learn Grid, Kanban, Calendar, and more. Switch views, sort and filter, group records, and save personal or shared views for repeatable workflows.

Part 4: Field Types

Explore SmartSuite field types: text, number, date, select, user, files, links, formulas, lookups, and more. Learn when to use each to capture, calculate, relate, and display data clearly.

Part 5: Dashboards

Your command center: one Dashboard to track goals, tasks, and dependencies. Mix charts with lists, watch trends over time, and click through to fix issues immediately.

Part 6: Automations

Automations do the busywork. Set a trigger, choose actions—notify people, update fields, create records, send webhooks—and let SmartSuite run it whenever conditions are met.

Part 7: Permissions

Set permissions once, scale safely. Use solution roles, table permissions, and saved views with filters to expose only relevant records to each team or stakeholder group.

Part 8: SmartSuite AI

Prompt-driven automations. Provide instructions with placeholders for record fields; AI uses that context to produce exactly what you need, then the automation stores or sends it.

Part 9: Formula Field

Use Formula fields to calculate values from other fields. Combine math, logic, and text to automate totals, statuses, scores, and dynamic results across records. Quickly.

Part 10: Power Search

Use Power Search to instantly find records across fields and Solutions. Combine keywords, filters, and operators to pinpoint exactly what you need in seconds.

Part 11: Notifications

Stay informed with SmartSuite notifications. Get real-time alerts for updates, assignments, comments, and changes so you never miss important activity.

Part 12: Starred Items

Star items you use most to access them fast. Keep important Solutions, Views, and records pinned for quick access and a more focused daily workflow.

Resources to Help You Strengthen Compliance and Reduce Risk

Explore case studies, expert guides, and webinars showing how leading organizations use SmartSuite to streamline evidence management, reduce manual work, and improve compliance readiness.