Strategy & OKRs

Modernizing Strategy & OKRs

SmartSuite connects strategic objectives, OKRs, KPIs, and key initiatives so every team understands how their work ladders up to organizational goals. Track progress with live dashboards and link outcomes directly to the projects, programs, and people delivering real impact.

One Platform for Connected Strategy, OKRs & Execution

SmartSuite brings strategic goals, OKRs, KPIs, and initiatives together in one unified system. Align teams, clarify priorities, increase accountability, and ensure every project and program connects to desired outcomes.

Goal Definition

Define objectives and key results across teams and levels.

Execution Alignment

Link goals to initiatives, projects, and delivery work.

Performance Tracking

Monitor KPIs and progress with real-time dashboards.

Leadership Reporting

Provide clear visibility into strategic execution and outcomes.

Core Capabilities of the Strategy & OKRs Suite

SmartSuite provides the tools organizations need to define strategic direction, track progress, and connect goals to execution.

Align strategy, goals, and execution with clear visibility and accountability.

Centralize objectives, OKRs, strategic initiatives, KPIs, and progress tracking in one connected workspace. SmartSuite links strategy to projects, programs, and outcomes—providing real-time insight, consistent alignment, and confidence that teams are executing against what matters most.

Align Teams Around Shared Strategic Goals

SmartSuite connects objectives, key results, KPIs, and responsibilities across the organization so teams understand how their work ladders up to strategic priorities.

Highlights:

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    Multi-level OKRs for company, departments, teams, and individuals
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    Linked objectives showing alignment to enterprise goals
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    Collaborative goal-setting workflows with approvals and guidance

Visualize Strategic Initiatives & Dependencies

Map strategic programs, major initiatives, and supporting projects with clear timelines, milestones, and dependencies to stay on track.

Highlights:

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    Initiative roadmaps with Gantt, timeline, and milestone views.
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    Dependency mapping to visualize risks, blockers, and critical paths.
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    Linked initiatives connected directly to OKRs and KPIs.

Monitor Performance With Live KPIs & Scorecards

Leaders get real-time insight into strategic progress through dashboards that surface performance, risk, and momentum across teams.

Highlights:

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    KPI scorecards with trend lines and drill-down analytics.
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    RAG indicators for OKR progress and initiative health.
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    Dashboards filtered by team, department, or strategic theme.

Connect Strategy to Execution Workflows

Tie OKRs and initiatives directly to projects, tasks, and deliverables so execution teams clearly understand expectations and priorities.

Highlights:

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    Linked tasks and projects tied to each key result.
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    Automatic progress updates based on work completion.
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    Consistent workflows ensuring transparency across execution teams.

Reinforce Accountability & Focus With Transparency

Visibility into progress, blockers, and ownership keeps teams disciplined and leaders informed, reducing surprises during reviews.

Highlights:

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    Progress updates and automated reminders for OKR owners.
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    Version history of changes, decisions, and refinements.
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    Quarterly review templates and automated cycle workflows.

Built For Modern Strategy & OKR Teams

SmartSuite brings enterprise-grade strategy and OKR management with consumer-grade usability. Choose the rollout path that fits your strategic maturity today—and expand as objectives, initiatives, and performance management needs grow.

Start Small

Adopt a Single Capability

Begin with OKR Definition, KPI Tracking, or Initiative Alignment—prove value fast and expand from there.

Scale Confidently

Roll Out a Full Category

Enable Strategy & OKR Management end-to-end—connecting objectives, key results, initiatives, KPIs, and reviews in one connected system.

Unify Everything

Deploy the Entire Strategy & OKR Suite

Standardize strategic execution with linked goals, delivery work, and real-time dashboards—delivering alignment, accountability, and confidence that teams are executing against what matters most.

Frequently Asked Questions

Answers to the most common questions about SmartSuite’s Governance, Risk, and Compliance capabilities.

See How SmartSuite Aligns Strategy, OKRs & Execution

Experience the connected strategy platform where goals, KPIs, initiatives, and project work come together to create transparency, alignment, and measurable outcomes.

The Connected Value of SmartSuite Strategy & OKR Management

Quantifiable improvements achieved when organizations unify strategy planning, OKR tracking, KPIs, and initiative execution.

30%
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Source: Forrester TEI Study on GRC Automation, 2023 — organizations achieved 25–35% faster cross-department processes when data was centralized.

Faster OKR Alignment Across Teams

Centralized planning, templates, and approval workflows speed alignment between executives, departments, and teams.

32%
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Source: MetricStream Benchmark Report, 2024 — multi-framework control reuse reduced manual workload by 20–30%.

Better Visibility Into Strategy Execution

Live dashboards connect OKRs to project updates, KPIs, risks, and milestones — giving leadership improved insight into performance.

28%
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Source: Deloitte Internal Audit Trends, 2023 — automation tools decreased audit prep hours by 25–35%.

Reduction in Manual Status Reporting

Automated updates, linked KPIs, and real-time dashboards eliminate slide decks and manual reporting cycles.

35%
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Source: Forrester Workflow Efficiency Study, 2023 — integrated analytics tools reduced reporting effort by 25–30%

Improved Cross-Team Alignment & Accountability

Teams share one system for goals, KPIs, and initiatives — improving clarity and owner accountability across the org.

Key Benefits of the Strategy & OKRs Solution Suite

Modern organizations require real-time OKR visibility, connected KPIs, and initiative tracking that ties work directly to outcomes. SmartSuite provides a complete system for strategy alignment and execution.

Strategic Alignment, OKR Clarity & Organizational Focus

Centralized OKR Management

Define and manage OKRs at enterprise, departmental, team, and individual levels — all in one platform.

Strategy-to-Execution Visibility

Connect goals to initiatives, projects, KPIs, tasks, risks, and dependencies for true alignment.

Unified, Transparent Goal Hierarchy

See how every objective ladders up to company strategy with visual goal trees and linked records.

KPI Dashboards & Scorecards

Monitor progress, KPIs, and trend lines across teams, departments, and enterprise-wide metrics.

Cross-Team Transparency

Give all employees visibility into priority goals, owners, due dates, and measurable outcomes.

Clear Ownership & Accountability

Ensure every objective and key result has a defined owner responsible for progress.

Execution, Automation & Performance Management

Standardized OKR Cycles

Run quarterly or annual OKR cycles with templates, automated reminders, reviews, and owner workflows.

Initiative & Program Management

Manage initiatives with milestones, dependencies, timelines, risks, and ownership.

Automated Status Updates

Use automations to track progress % changes, notify owners, or escalate stalled KPIs.

AI-Generated Reviews & Summaries

Use AI Assist to draft OKR updates, performance summaries, quarterly reviews, or leadership briefings.

Integrated Work Management

Link OKRs to projects, tasks, epics, and programs managed across SmartSuite.

Reduced Manual Reporting

Eliminate slide decks and spreadsheets with live, connected performance updates.

Governance, Reporting & Decision-Making Confidence

Role-Based Access Controls

Ensure leaders, managers, and teams see only the appropriate parts of the strategy hierarchy.

Single Source of Truth for KPIs

Eliminate spreadsheet drift and conflicting reports with centralized scorecards.

Real-Time Leadership Dashboards

Empower executives with live insight into progress, risks, and priority metrics.

Audit Trails & Version History

Track OKR changes, review comments, approvals, and adjustments over time.

Scalable Architecture for Growth

Support OKR maturity models from lightweight adoption to full enterprise strategy frameworks.

Confident Strategic Decisions

Provide leadership with timely, accurate insight to guide prioritization and course correction.

Drive Alignment and Measurable Outcomes With Connected Strategy

SmartSuite eliminates fragmented planning tools and spreadsheet-based OKR tracking. Align objectives, standardize OKR cycles, and connect initiatives to live KPIs.

How the SmartSuite Platform Powers Strategy & OKRs

SmartSuite connects strategy definition, OKRs, initiatives, KPIs, and execution — enabling true organizational alignment and measurable outcomes.

No-Code Configuration

Customize OKR structures, initiative templates, review cycles, KPIs, dashboards, and workflows without engineering.

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Example:
A Strategy team configures company-level OKRs with department-specific rollups and quarterly review cycles, while allowing teams to tailor key results to their own execution models.
Automation Engine

Automate reviews, reminders, progress updates, owner notifications, and performance cycle tasks.

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Example:
As a quarterly OKR review approaches, SmartSuite automatically reminds owners to update progress, flags stalled objectives, and prepares inputs for leadership review.
AI Assist for Strategy & Performance

Use AI to draft OKR summaries, strategic narratives, scorecard updates, and quarterly business reviews.

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Example:
Before a board meeting, AI Assist produces a concise strategy update highlighting objectives off-track, initiatives driving results, and emerging risks.
Linked Record Architecture

Connect objectives → key results → KPIs → initiatives → tasks → risks → dependencies for true visibility.

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Example:
An executive can drill from a company objective down to the initiatives and projects delivering it—and see risks or dependencies impacting results.
Dashboards & Analytics

Monitor performance across teams, departments, and organizational KPIs in real time.

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Example:
Leaders use dashboards to compare OKR progress by department, identify lagging initiatives, and reallocate focus where impact is slipping.
Permissions & Governance Controls

Provide role-based access for executives, managers, and teams with audit trails and version history for OKR governance.

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Example:
Executives can adjust company objectives, managers update departmental OKRs, and contributors report progress—every change is logged for governance and transparency.

Connect Strategy, OKRs & Execution

SmartSuite links goals, KPIs, initiatives, and work execution, ensuring everyone understands how their contributions support the strategy.

Powered by :
Linked Records
KPI Scorecards
Dashboards & Reporting
Real-Time Updates

Streamline OKR Cycles & Performance Reviews

Automated workflows ensure consistent planning, updates, cross-functional reviews, and performance cycles.

Powered by :
Approval Workflows
Automations
Notifications
Version History

Gain Real-Time Insight Into Organizational Progress

Dashboards reveal KPI performance, initiative progress, risk trends, and OKR alignment — enabling data-driven decisions.

Powered by :
Dashboards & Reporting
Global Filters
KPI Scorecards
Real-Time Updates

Streamline OKR Cycles & Performance Reviews

Automated workflows ensure consistent planning, updates, cross-functional reviews, and performance cycles.

Powered by :
AI Assist
Permissions & Access Controls
Activity History (Audit Trail)
Version History

The SmartSuite Platform:
Powered by Eight Interconnected Frameworks

The SmartSuite Platform consists of eight interconnected frameworks that provide a foundation for designing, automating, analyzing, and governing connected workflows.

Security and Governance, Built for Enterprise Scale

SmartSuite provides fine-grained, role-based permissions that protect data without slowing innovation.
Define access down to the record, field, or workflow level, enforce compliance with SSO, 2FA, and IP restrictions, and maintain a complete audit trail of every action.
With SmartSuite, governance and agility work together — innovation moves fast, and your security moves with it.

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Role-Based Access

Control visibility by user, role, or team.

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Authentication

SSO, 2FA, and IP restrictions built-in.

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Audit History

Track every change for 3+ years.

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Compliance

SOC 2, GDPR, and enterprise governance ready.

Work Seamlessly — Anytime, Anywhere, on Any Device

Stay connected and productive wherever you are.
SmartSuite works flawlessly across web, tablet, and mobile, so your team can manage projects, collaborate, and automate workflows in real time — whether in the office, remote, or on the go.

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The Platform That Connects Strategy, OKRs & Delivery

SmartSuite links OKRs, KPIs, initiatives, and project execution — giving leaders real-time clarity on progress, risk, and impact.

Role-Based Capabilities for Strategy & OKRs

SmartSuite helps every strategic leader, department head, PMO member, and team contributor stay aligned, focused, and accountable to organizational priorities.

Executive Leadership

Chief Executive Officer (CEO)

Sets the organization’s strategic direction and ensures alignment across business units.

  • Benefit Statement:

SmartSuite gives CEOs real-time visibility into strategic execution, KPI performance, and company-wide OKR progress.

  • Benefit Source:

Executive dashboards, scorecards, initiative tracking, and progress summaries.

How They Use the Suite:

Strategic oversight

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Progress tracking

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Leadership reporting

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Executive Leadership

Chief Strategy Officer (CSO)

Sets strategic goals and monitors enterprise-level execution.

  • Benefit Statement:

SmartSuite links strategy to execution with real-time KPI and program visibility.

  • Benefit Source:

Dashboards, OKR scoring, initiative tracking.

How They Use the Pillar:

Strategic alignment

Portfolio prioritization

Executive reporting

Executive Leadership

Head of PMO / PMO Director

Governs program standards, reporting, and executive cadence across portfolios.

  • Benefit Statement:

SmartSuite standardizes governance, stage gates, and steering reporting from live data.

  • Benefit Source:

Governance workflows, reporting templates, and automated rollups.

How They Use the Program Management Suite:

Governance cadence

Runs reviews and stage gates consistently.

Reporting consistency

Generates steering materials from dashboards.

Program oversight

Monitors cross-program risks and dependencies.

Strategic Management & PMO

Strategic Initiatives Manager

Coordinates strategic programs across teams.

  • Benefit Statement:

SmartSuite enables cross-functional transparency and consistent initiative execution.

  • Benefit Source:

Task workflows, dashboards, linked OKRs.

How They Use the Suite:

Initiative execution

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Dependency tracking

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Stakeholder alignment

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Department & Team Leadership

Department Head / Functional Leader

Translates strategic goals into departmental OKRs and initiatives.

  • Benefit Statement:

SmartSuite helps leaders monitor progress, remove blockers, and align teams.

  • Benefit Source:

Team dashboards, review workflows.

How They Use the Suite:

OKR planning

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Team alignment

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KPI monitoring

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Built for Every Leader, Manager & Team Driving Strategic Outcomes

Whether you’re an executive team, strategy office, PMO, department head, or team lead, SmartSuite ensures everyone stays aligned and accountable.

Flexible Pricing Designed for Every Organization

Whether you’re a growing team or a global enterprise, SmartSuite’s pricing adapts to how your business works.
Choose platform-wide access with user-based pricing or tailor licenses to your organization’s scale and structure with our solution-based model.

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User-Based Pricing

provides access to the entire SmartSuite platform under one per-user license, perfect for connected workflows across teams and departments.

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Solution-Based Pricing

is purpose-built for enterprises with thousands to tens of thousands of users, offering the flexibility to license only the specific SmartSuite Solutions needed for scale, compliance, and control.

User-Based Pricing: Simplify Access Across Every Team

Our Team, Pro, and Enterprise plans make it easy to scale access across your organization. Each licensed user
can access all SmartSuite solutions — with predictable pricing that grows as you do.

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    One per-user license for all SmartSuite solutions.
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    Ideal for organizations connecting workflows across departments.
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    Seamlessly scalable across teams and business functions.
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    Available in Team, Pro, and Enterprise plan tiers.
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Ideal For:
Small to mid-sized businesses or companies deploying SmartSuite across multiple teams who value simplicity and
unified access.
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Team
$12
seat / month
Total $36 / month billed annually
For teams that need a better way to manage workflows
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    SmartSuite AI
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    Min 3 Billable Users
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    Unlimited Solutions
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    5,000 Records per Solution
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    50GB of File Storage
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    30 Days Recycle Bin
Professional
$24
seat / month
Total $90 / month billed annually
For teams and departments who need more advanced features to manage their workflows.
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    SmartSuite AI
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    Min 5 Billable Users
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    Unlimited Solutions
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    100,000 Records per Solution
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    100GB of File Storage
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    45 Days Recycle Bin
Included Team Plan plus:
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    Folders
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    Gmail and Outlook Integrations
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    Advanced Permissions
Enterprise
$45
seat / month
Total $135 / month billed annually
For organizations that need scalable workflows with advanced features, security, and support.
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    SmartSuite AI
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    Min 10 Billable Users
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    Unlimited Solutions
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    400,000 Records per Solution
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    500GB of File Storage
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    60 Days Recycle Bin
Included Professional Plan plus:
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    SSO
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    SCIM User Provisioning
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    SCIM-Synced User Groups
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    Audit Logs
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    IP Address Restrictions
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    Data Loss Prevention (DPL)
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    European Data Residency
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    Premium Support

Solution-Based Pricing: Purpose-Built for Enterprise Scale

For global organizations and regulated industries requiring complex governance or large-scale rollouts, SmartSuite offers a Solution-Based pricing model. This model allows enterprises to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for tens of thousands of users, tailored to their exact needs.

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    Tailored Licensing — Structure licenses by department, region, or regulatory requirement.
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    Purpose-Built for Scale — Designed for enterprises managing thousands of users.
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    Customizable Agreements — Includes the ability to tailor terms and access levels to meet unique business needs.
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    Enterprise Confidence — Built for large financial institutions, insurers, and global enterprises who require high-performance
    and governance.
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Example:
A global bank licenses SmartSuite’s GRC Solution Suite for 12,000 users across multiple regions, integrating risk, compliance, and audit functions on a secure, unified platform — all within a tailored license framework that meets regulatory and performance requirements.
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GRC Solution Suite
Audit Management
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    Audit Management
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    Issues Management
Operational Resilience
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    Operational Resilience
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    Business Impact Analysis (BIA)
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    Incident Management
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    Crisis Management
Risk Management
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    Enterprise Risk Management:
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    Third-Party Risk
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    Vendor Portal
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    Cyber Threat Management
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    RCSA (Risk & Control Self-Assessment):
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    Issues Management
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    Business Structure
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    Contract Management
Compliance Management
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    Policy Management
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    Regulatory Change Management
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    SOC 2 Compliance
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    CRI Profile Compliance
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    Control Framework & Regulatory Libraries
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    Compliance Assessments & Testing
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    ESG & Sustainability Management

Compare Our Pricing Models

Access
Pricing Basis
Plans
Ideal For
Scalability
Governance
Flexibility
User-Based Pricing
All SmartSuite Solutions
Per active user license
Team, Pro, Enterprise
Growing businesses, cross-team workflows
Add users instantly
Standard platform permissions
Unified platform access
Solution-Based Pricing (Enterprise)
Licensed Solutions Only
Per solution license
Enterprise-only, tailored
Large-scale or regulated enterprises
Add new solutions as needed
Enterprise-grade compliance and controls
Tailored by solution, region, or compliance scope

Frequently Asked Questions

Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.

What are the different SmartSuite plan types?

SmartSuite offers four plan types: Team, Pro, Enterprise, and Signature.

  • Team, Pro, and Enterprise Plans use a per-user pricing model with feature and usage limits designed to scale as your organization grows.
  • Signature Plan provides per-solution pricing for enterprises that need to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for large user populations with advanced governance and support requirements.
How does the Signature Plan differ from other plan types?

You can start by filling out the partner program registration form here.

Are there limits on automations, API calls, or usage?

By signing up to the Service Provider Partner Program you agree to our terms and conditions.

What onboarding, training, and support services are included?

There is no cost. However, there are additional eligibility requirements to join.

First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!

Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.

Can SmartSuite provide customized pricing for complex organizations?

You will be able to work leads through your sales process to a closed-won or closed-lost state.

How can I get a customized quote for my organization?

You will be able to work leads through your sales process to a closed-won or closed-lost state.

Flexible Pricing for Growing Strategy Organizations

Choose per-user or per-suite pricing that scales across Strategy, PMO, Finance, HR, and departmental teams.

Featured Resources

Explore through leadership, case studies, and insights from financial services leaders.

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2,000 Organizations Worldwide

Flom Global enterprises to innovative startups, SmartSuite helps organizations in every industry modernize their workflows, strenghten governance, and deliver measurable results.

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SmartSuite Resources

Everything you need to learn, build, connect, and grow with SmartSuite — from expert guidance and self-paced learning to community collaboration and continuous innovation.

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SmartSuite Academy

Learn. Build. Get Certified.
Access interactive courses, live sessions, and certifications to help you master SmartSuite and accelerate success across your organization.
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Browse short, on-demand videos that demonstrate how SmartSuite’s Solutions and features work — from automation setup to real-world use cases.
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Help When You Need It.
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See How Leading Companies Succeed with SmartSuite.
Explore real-world examples of how organizations use SmartSuite to connect teams, improve efficiency, and achieve measurable results.
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Feature Requests

Help Shape the Future of SmartSuite.
Submit new ideas, vote on upcoming features, and see what’s on our product roadmap — your feedback drives innovation.
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Community

Collaborate with Builders and Innovators.
Join thousands of SmartSuite users to share ideas, learn best practices, and collaborate on creative solutions for real-world challenges.
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Developer Resources

Build and Extend with SmartSuite.
Access APIs, SDKs, and integration tools to connect SmartSuite to your enterprise stack and develop custom extensions.
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Partners

Expand Your SmartSuite Ecosystem.
Connect with trusted implementation, consulting, and technology partners who bring deep expertise to help you scale faster.
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Enterprise Security You Can Trust.
Access detailed information on SmartSuite’s security architecture, compliance certifications, data protections, and enterprise-grade governance practices.
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Getting Started with SmartSuite

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Part 1: Navigation

Learn the SmartSuite layout: workspace, Solutions, Views, Records. See how to navigate, search, filter, and create items to get productive fast.

Part 2: Homepage

Understand the Homepage layout: sidebar, header, search, and activity. Pin favorites, review assignments, and launch Solutions with one click. Make it your daily command center.

Part 3: Views

See your data from every angle. Learn Grid, Kanban, Calendar, and more. Switch views, sort and filter, group records, and save personal or shared views for repeatable workflows.

Part 4: Field Types

Explore SmartSuite field types: text, number, date, select, user, files, links, formulas, lookups, and more. Learn when to use each to capture, calculate, relate, and display data clearly.

Part 5: Dashboards

Your command center: one Dashboard to track goals, tasks, and dependencies. Mix charts with lists, watch trends over time, and click through to fix issues immediately.

Part 6: Automations

Automations do the busywork. Set a trigger, choose actions—notify people, update fields, create records, send webhooks—and let SmartSuite run it whenever conditions are met.

Part 7: Permissions

Set permissions once, scale safely. Use solution roles, table permissions, and saved views with filters to expose only relevant records to each team or stakeholder group.

Part 8: SmartSuite AI

Prompt-driven automations. Provide instructions with placeholders for record fields; AI uses that context to produce exactly what you need, then the automation stores or sends it.

Part 9: Formula Field

Use Formula fields to calculate values from other fields. Combine math, logic, and text to automate totals, statuses, scores, and dynamic results across records. Quickly.

Part 10: Power Search

Use Power Search to instantly find records across fields and Solutions. Combine keywords, filters, and operators to pinpoint exactly what you need in seconds.

Part 11: Notifications

Stay informed with SmartSuite notifications. Get real-time alerts for updates, assignments, comments, and changes so you never miss important activity.

Part 12: Starred Items

Star items you use most to access them fast. Keep important Solutions, Views, and records pinned for quick access and a more focused daily workflow.

Resources to Elevate Strategy Execution

Explore OKR templates, KPI scorecards, strategic planning guides, and thought leadership to drive performance and alignment.