Enterprise Risk Management

Modernizing Enterprise Risk Management

Strengthen your risk program with a unified platform that connects risk identification, assessment, mitigation, monitoring, and reporting. SmartSuite centralizes your entire risk lifecycle — helping teams reduce complexity, eliminate silos, and make confident, data-driven decisions.

One Platform for Connected Risk Management

SmartSuite modernizes ERM by centralizing risk registers, assessments, KRIs, mitigation plans, and reporting within a single unified platform. Improve visibility, reduce manual work, and empower teams to identify, assess, and mitigate risk with confidence.

Risk Registers

Maintain a centralized library of enterprise, operational, IT, strategic, and compliance risks.

Assessments

Standardize scoring, likelihood, impact, and effectiveness evaluations.

Mitigation Tracking

Assign owners, monitor progress, and automate follow-up.

Dashboards

Visualize exposures, trends, KRIs, and heat maps in real time.

Core Capabilities of the Risk Management Suite

SmartSuite delivers a complete set of connected solutions to help organizations implement, scale, and govern enterprise risk programs.

Identify, assess, and manage enterprise risk with clarity and control.

Centralize risk registers, assessments, controls, KRIs, and mitigation plans in one connected workspace. SmartSuite links risks to controls, issues, and remediation actions—providing real-time visibility, consistent risk evaluation, and confidence in decision-making across the organization.

Identify and Categorize Risks Consistently

Build a complete picture of enterprise exposure with standardized risk types and categories.

Highlights:

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    Risk scoring templates
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    Linked records for processes, systems, and vendors
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    Customizable taxonomies

Conduct Structured Assessments at Scale

Replace inconsistent scoring models with structured workflows and clear evaluation criteria.

Highlights:

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    Likelihood/impact scoring
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    Control effectiveness evaluation
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    Automated assessment reminders
OVERVIEw VIDEO

See Risk Management in Action

Watch how SmartSuite helps organizations identify risks, conduct assessments, track mitigation plans, and monitor trends through connected dashboards and automated workflows.

Drive Accountability With Mitigation Tracking

Assign owners, set deadlines, and monitor follow-through in real time.

Highlights:

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    Mitigation plans & tasks
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    Escalation workflows
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    KRI-based alerts

Monitor KRIs and Trends Proactively

Track lagging and leading indicators across business units through real-time dashboards.

Highlights:

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    KPI/KRI tracking
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    Heat maps & trend analysis
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    Risk appetite thresholds

Integrate Risks With Audit, Compliance & Controls

Break down silos by connecting risks to controls, findings, evidence, and remediation.

Highlights:

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    Linked risk–control–issue relationships
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    Shared dashboards
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    Cross-functional visibility

Built For Modern Enterprise Risk Teams

SmartSuite brings enterprise-grade risk management with consumer-grade usability. Choose the rollout path that fits your ERM program today—and expand as your risk landscape, governance needs, and organizational maturity evolve.

Start Small

Adopt a Single Capability

Begin with a Risk Register, Risk Assessments, or KRI Tracking—prove value quickly and expand as your enterprise risk program grows.

Scale Confidently

Roll Out a Full Category

Enable Enterprise Risk Management end-to-end—connecting risk identification, assessment, mitigation, and monitoring across business units and risk domains.

Unify Everything

Deploy the Entire ERM Suite

Standardize risk oversight with shared risk taxonomy, linked controls, and real-time dashboards—delivering consistent, enterprise-wide risk visibility and decision support.

Frequently Asked Questions

Answers to common questions about how SmartSuite improves risk visibility, collaboration, and operational efficiency across the enterprise.

See How SmartSuite Transforms Risk Management

Experience a connected ERM platform for centralizing risks, KRIs, assessments, and mitigation.

The Connected Value of SmartSuite Enterprise Risk Management

Quantifiable improvements achieved when organizations centralize risk identification, assessment, mitigation, and monitoring in SmartSuite.

32%
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Source: Gartner Enterprise Risk Benchmark, 2023 — organizations using integrated risk platforms accelerated assessment cycles by 28–35%.

Faster Identification & Assessment of Enterprise Risks

Centralized risk registers, automated scoring workflows, and standardized methodologies accelerate risk identification and evaluation.

30%
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Source: Deloitte Risk Operations Study, 2023 — automation reduced manual risk tracking tasks by 25–32%.

Reduction in Manual Risk Tracking & Reporting Effort

Automated updates, linked controls, and real-time dashboards eliminate spreadsheet-driven processes and duplicated work.

28%
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Source: McKinsey Risk Visibility Report, 2022 — centralized risk visibility improved decision-making efficiency by ~25–30%.

Greater Cross-Functional Visibility Into Risk Exposure

Unified dashboards provide clear insight into risk ownership, trends, KRIs, mitigation plans, and business unit exposure.

35%
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Source: PwC Operational Risk Management Survey, 2023 — automated mitigation tracking increased closure rates by 30–40%.

Improved Mitigation Follow-Through & Accountability

Automated remediation workflows, owner assignments, and alerts reduce overdue actions and strengthen ongoing risk reduction.

Key Benefits of the Risk Management Solution Suite

Organizations face increasing complexity across operational, strategic, financial, and technology risks. SmartSuite connects data, teams, and processes to help risk leaders proactively identify threats, drive accountability, and build a resilient, risk-aware culture.

Risk Visibility, Analysis & Insight

Centralized Enterprise Risk Register

Capture, categorize, and evaluate all risks — operational, strategic, financial, IT, or compliance — in one unified system.

Real-Time Risk Dashboards

Monitor KRIs, heat maps, scoring distributions, mitigation progress, trends, and emerging issues.

Cross-Department Risk Transparency

Give Risk, Compliance, IT, Operations, and Leadership a shared view of exposures, ownership, and business impact.

Linked Controls, Incidents & Issues

Connect risks to their underlying controls, incidents, findings, and related data for full contextual clarity.

Risk Appetite & Threshold Monitoring

Track risks against predefined tolerance thresholds with automated alerts for deviations.

Scenario & Impact Analysis

Evaluate potential future outcomes using structured scoring models, simulations, and scenario-based assessments.

Workflow Efficiency, Operational Execution & Risk Reduction

Standardized Risk Assessment Workflows

Use consistent scoring models, likelihood/impact methodologies, and structured assessment processes across the enterprise.

Automated Mitigation & Action Tracking

Assign owners, set deadlines, and automate reminders to ensure timely mitigation and accountability.

Policy Distribution & Attestation Management

Route new risk submissions through standardized triage, scoring, and approval workflows.

Integrated Issue & Exception Management

Track exceptions, findings, and corrective actions seamlessly linked to the risk they impact.

Audit & Compliance Coordination

Provide auditors and compliance teams with clear, connected evidence and documentation.

AI-Assisted Risk Summaries

Use AI Assist to summarize assessments, highlight risk trends, or draft board-level updates.

Governance, Control & Organizational Confidence

Risk Governance Framework Enforcement

Ensure risk policies, methodologies, and assessment standards are applied consistently across all teams.

Enterprise-Grade Data Integrity & Security

Protect sensitive risk data with granular permissions, role-based access, encryption, and audit logs.

Board-Ready Reporting

Generate real-time dashboards and summary views suitable for board committees, regulators, or executive reviews.

Integrated Control Mapping

Link risks to controls and frameworks to ensure mitigation strategies align with organizational and regulatory expectations.

Scalable Across Risk Programs

Support ERM, Operational Risk, IT & Cyber Risk, Strategic Risk, and emerging risk domains in a single platform.

No-Code Adaptability for Risk Teams

Modify risk scoring models, dashboards, forms, and workflows without relying on developers or IT backlog.

Strengthen Your Risk Program with Connected Data

Automate assessments, visualize exposure, and improve collaboration between risk, audit, and operations.

How the SmartSuite Platform Powers Risk Management

SmartSuite connects risk data, workflows, controls, and mitigation activities in one integrated platform — ensuring complete traceability and continuous visibility.

No-Code Configuration

Customize risk categories, scoring models, registers, and workflows without technical resources.

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Example:
A Risk Manager updates the scoring methodology for strategic risks in minutes.
Automation Engine

Automate reminders, escalations, and risk review cycles.

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Example:
When a critical risk score increases, SmartSuite alerts leadership automatically.
AI Assist for Risk Summaries

Generate risk narratives, trend analyses, and board-ready summaries.

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Example:
AI Assist drafts the quarterly risk committee report.
Linked Record Architecture

Connect risks to controls, KRIs, findings, incidents, and mitigation plans.

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Example:
A risk automatically links to all associated controls and remediation tasks.
Dashboards & Analytics

Monitor scores, exposure, overdue mitigations, and trends through dynamic dashboards.

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Example:
The CRO reviews heat maps showing risk exposure by business unit.
Permissions & Audit Logs

Control access and track every update with full traceability.

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Example:
Only specified reviewers can approve risk assessments.

Unify Risk, Control & Mitigation Data for Complete Traceability

SmartSuite links risks to controls, assessments, KRIs, and remediation activities — ensuring full context and visibility at every step of the risk lifecycle.

Powered by :
Linked Records
Framework Mapping
Issue & Action Tracking
KRI Scorecards

Streamline Risk Assessments & Mitigation Plans

Automate scoring workflows, collect evidence, assign mitigation tasks, and monitor progress — reducing manual effort and increasing accountability.

Powered by :
Automations
Approval Workflows
Task Management
Evidence Management

Gain Continuous Insight Into Risk Exposure

Real-time dashboards surface emerging issues, high-risk areas, overdue actions, and trend shifts — enabling proactive, data-driven decision-making.

Powered by :
Dashboards & Reporting
Global Filters
KPI / KRI Scorecards
Real-Time Updates

AI Assist & Governance Strengthen Risk Oversight

AI Assist accelerates reporting and risk narrative creation, while SmartSuite’s governance tools ensure accuracy, version control, and consistent oversight.

Powered by :
AI Assist
Permissions & Access Controls
Activity History (Audit Trail)
Version History

The SmartSuite Platform:
Powered by Eight Interconnected Frameworks

The SmartSuite Platform consists of eight interconnected frameworks that provide a foundation for designing, automating, analyzing, and governing connected workflows.

Security and Governance, Built for Enterprise Scale

SmartSuite provides fine-grained, role-based permissions that protect data without slowing innovation.
Define access down to the record, field, or workflow level, enforce compliance with SSO, 2FA, and IP restrictions, and maintain a complete audit trail of every action.
With SmartSuite, governance and agility work together — innovation moves fast, and your security moves with it.

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Role-Based Access

Control visibility by user, role, or team.

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Authentication

SSO, 2FA, and IP restrictions built-in.

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Audit History

Track every change for 3+ years.

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Compliance

SOC 2, GDPR, and enterprise governance ready.

Work Seamlessly — Anytime, Anywhere, on Any Device

Stay connected and productive wherever you are.
SmartSuite works flawlessly across web, tablet, and mobile, so your team can manage projects, collaborate, and automate workflows in real time — whether in the office, remote, or on the go.

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The Platform That Connects Your Entire Risk Ecosystem

SmartSuite links risks, controls, issues, KRIs, and mitigation plans to provide full traceability.

Role-Based Capabilities for Enterprise Risk Management

SmartSuite empowers every role involved in risk — from the CRO to individual risk owners — with real-time insights, automated workflows, and connected data that strengthen organizational resilience.

Executive Leadership

Risk & Compliance Leadership

Operational & Risk Roles

Operational Compliance Roles

Cross-Functional Stakeholders

Built for Every Role in Risk Management

SmartSuite empowers CROs, risk managers, analysts, control owners, and executives with real-time insights.

Flexible Pricing Designed for Every Organization

Whether you’re a growing team or a global enterprise, SmartSuite’s pricing adapts to how your business works.
Choose platform-wide access with user-based pricing or tailor licenses to your organization’s scale and structure with our solution-based model.

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User-Based Pricing

provides access to the entire SmartSuite platform under one per-user license, perfect for connected workflows across teams and departments.

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Solution-Based Pricing

is purpose-built for enterprises with thousands to tens of thousands of users, offering the flexibility to license only the specific SmartSuite Solutions needed for scale, compliance, and control.

User-Based Pricing: Simplify Access Across Every Team

Our Team, Pro, and Enterprise plans make it easy to scale access across your organization. Each licensed user
can access all SmartSuite solutions — with predictable pricing that grows as you do.

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    One per-user license for all SmartSuite solutions.
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    Ideal for organizations connecting workflows across departments.
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    Seamlessly scalable across teams and business functions.
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    Available in Team, Pro, and Enterprise plan tiers.
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Ideal For:
Small to mid-sized businesses or companies deploying SmartSuite across multiple teams who value simplicity and
unified access.
Explore Pricing
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Team
$12
seat / month
Total $36 / month billed annually
For teams that need a better way to manage workflows
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    SmartSuite AI
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    Min 3 Billable Users
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    Unlimited Solutions
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    5,000 Records per Solution
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    50GB of File Storage
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    30 Days Recycle Bin
Professional
$24
seat / month
Total $90 / month billed annually
For teams and departments who need more advanced features to manage their workflows.
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    SmartSuite AI
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    Min 5 Billable Users
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    Unlimited Solutions
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    100,000 Records per Solution
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    100GB of File Storage
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    45 Days Recycle Bin
Included Team Plan plus:
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    Folders
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    Gmail and Outlook Integrations
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    Advanced Permissions
Enterprise
$45
seat / month
Total $135 / month billed annually
For organizations that need scalable workflows with advanced features, security, and support.
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    SmartSuite AI
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    Min 10 Billable Users
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    Unlimited Solutions
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    400,000 Records per Solution
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    500GB of File Storage
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    60 Days Recycle Bin
Included Professional Plan plus:
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    SSO
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    SCIM User Provisioning
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    SCIM-Synced User Groups
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    Audit Logs
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    IP Address Restrictions
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    Data Loss Prevention (DPL)
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    European Data Residency
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    Premium Support

Solution-Based Pricing: Purpose-Built for Enterprise Scale

For global organizations and regulated industries requiring complex governance or large-scale rollouts, SmartSuite offers a Solution-Based pricing model. This model allows enterprises to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for tens of thousands of users, tailored to their exact needs.

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    Tailored Licensing — Structure licenses by department, region, or regulatory requirement.
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    Purpose-Built for Scale — Designed for enterprises managing thousands of users.
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    Customizable Agreements — Includes the ability to tailor terms and access levels to meet unique business needs.
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    Enterprise Confidence — Built for large financial institutions, insurers, and global enterprises who require high-performance
    and governance.
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Example:
A global bank licenses SmartSuite’s GRC Solution Suite for 12,000 users across multiple regions, integrating risk, compliance, and audit functions on a secure, unified platform — all within a tailored license framework that meets regulatory and performance requirements.
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GRC Solution Suite
Audit Management
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    Audit Management
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    Issues Management
Operational Resilience
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    Operational Resilience
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    Business Impact Analysis (BIA)
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    Incident Management
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    Crisis Management
Risk Management
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    Enterprise Risk Management:
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    Third-Party Risk
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    Vendor Portal
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    Cyber Threat Management
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    RCSA (Risk & Control Self-Assessment):
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    Issues Management
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    Business Structure
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    Contract Management
Compliance Management
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    Policy Management
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    Regulatory Change Management
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    SOC 2 Compliance
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    CRI Profile Compliance
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    Control Framework & Regulatory Libraries
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    Compliance Assessments & Testing
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    ESG & Sustainability Management

Compare Our Pricing Models

Access
Pricing Basis
Plans
Ideal For
Scalability
Governance
Flexibility
User-Based Pricing
All SmartSuite Solutions
Per active user license
Team, Pro, Enterprise
Growing businesses, cross-team workflows
Add users instantly
Standard platform permissions
Unified platform access
Solution-Based Pricing (Enterprise)
Licensed Solutions Only
Per solution license
Enterprise-only, tailored
Large-scale or regulated enterprises
Add new solutions as needed
Enterprise-grade compliance and controls
Tailored by solution, region, or compliance scope

Frequently Asked Questions

Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.

What are the different SmartSuite plan types?

SmartSuite offers four plan types: Team, Pro, Enterprise, and Signature.

  • Team, Pro, and Enterprise Plans use a per-user pricing model with feature and usage limits designed to scale as your organization grows.
  • Signature Plan provides per-solution pricing for enterprises that need to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for large user populations with advanced governance and support requirements.
How does the Signature Plan differ from other plan types?

You can start by filling out the partner program registration form here.

Are there limits on automations, API calls, or usage?

By signing up to the Service Provider Partner Program you agree to our terms and conditions.

What onboarding, training, and support services are included?

There is no cost. However, there are additional eligibility requirements to join.

First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!

Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.

Can SmartSuite provide customized pricing for complex organizations?

You will be able to work leads through your sales process to a closed-won or closed-lost state.

How can I get a customized quote for my organization?

You will be able to work leads through your sales process to a closed-won or closed-lost state.

Flexible Pricing for Enterprise Risk Programs

Choose per-user or per-solution pricing that aligns with risk program maturity and organizational size.

Featured Resources

Explore through leadership, case studies, and insights from financial services leaders.

OVERVIEw VIDEO

See Risk Management in Action

Watch how SmartSuite helps organizations identify risks, conduct assessments, track mitigation plans, and monitor trends through connected dashboards and automated workflows.

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Access detailed information on SmartSuite’s security architecture, compliance certifications, data protections, and enterprise-grade governance practices.
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Getting Started with SmartSuite

Resources to Strengthen Your Risk Program

Description: Explore whitepapers, customer stories, and webinars on modern ERM practices.