Modernizing Third-Party Risk Management
Reduce vendor risk and strengthen supply chain resilience with a connected platform that brings visibility, automation, and accountability to third-party relationships. SmartSuite simplifies due diligence, monitoring, and compliance — helping you manage risk at scale.
One Platform for Connected Third-Party Risk Management
SmartSuite unifies all third-party risk management processes — from onboarding and due diligence to ongoing monitoring and remediation. With built-in automation and real-time analytics, organizations can ensure compliance, reduce risk exposure, and maintain trust across their vendor ecosystem.
Vendor Onboarding
Centralize assessments, approvals, and documentation for faster onboarding.
Risk Assessment
Evaluate and score vendor risks using configurable frameworks.
Continuous Monitoring
Track performance, compliance, and changes in risk posture over time.
Remediation & Reporting
Automate issue tracking, follow-ups, and risk mitigation actions.
Third Party Risk Management Products
Core Capabilities of the Third-Party Risk Management Suite
SmartSuite provides an end-to-end solution for managing vendor risk, compliance, and performance. Every workflow — from onboarding to offboarding — is connected, automated, and fully auditable.
Manage third-party risk with continuous visibility and coordinated oversight.
Centralize vendor onboarding, risk assessments, due diligence, monitoring, and remediation in one connected workspace. SmartSuite links third-party risks to controls, issues, and corrective actions—providing real-time insight, consistent evaluation, and confidence across the entire vendor lifecycle.
Centralize vendor records, services, owners, contracts, and risk attributes for accurate reporting and oversight.
Standardize onboarding with questionnaires, document collection, approvals, and risk reviews for vendors or partners.
Conduct structured risk assessments with questionnaires, scoring, evidence, and action plans for consistent decisions.
Monitor vendor or program performance, SLAs, controls, and compliance status with alerts and periodic reviews.
Track remediation plans end-to-end—owners, tasks, evidence, validation, and closure reporting.
Facilitate the vendor contract lifecycle by tracking terms, SLAs, renewals, and obligations to ensure compliance, accountability, and reduced third-party risk.
Classify vendors by inherent risk, criticality, geography, and data exposure to drive appropriate assessment depth and cadence.
Provide real-time visibility into high-risk vendors, overdue reviews, open issues, and portfolio risk trends for leadership and auditors.
Centralize Vendor and Risk Data
Unify all vendor records, risk profiles, and assessments in a single, searchable workspace. SmartSuite provides a complete picture of your third-party ecosystem.
Highlights:
- Linked records for vendors, contracts, and assessments
- Configurable fields for custom risk categories
- Document storage with version control
Streamline Onboarding and Due Diligence
Accelerate onboarding without compromising compliance. Automate data collection, risk scoring, and approval workflows.
Highlights:
- Customizable onboarding templates and questionnaires
- Automated due diligence workflows and alerts
- Integrated approval routing with audit history
Evaluate and Monitor Risk Continuously
Move from point-in-time assessments to continuous oversight. SmartSuite automates vendor performance and compliance monitoring.
Highlights:
- Scheduled reassessments and trigger-based reviews
- Real-time dashboards for risk exposure
- Integrations with external risk and compliance data sources
Automate Issue Tracking and Remediation
Stay on top of issues across all third parties. Track findings, assign owners, and automate follow-ups until resolution.
Highlights:
- Linked findings, tasks, and remediation records
- Automated status tracking and notifications
- Evidence collection and audit-ready logs
Gain Full Visibility Across the Supply Chain
Understand vendor performance and risk trends through live analytics and reporting.
Highlights:
- Risk and performance dashboards
- Customizable reporting by risk type, geography, or tier
- Executive summaries for leadership and regulators
Built For Modern Third-Party Risk Teams
SmartSuite brings enterprise-grade third-party risk management with consumer-grade usability. Choose the rollout path that fits your vendor risk program today—and expand as your supplier ecosystem, regulations, and oversight needs grow.
Adopt a Single Capability
Begin with Vendor Onboarding, Due Diligence Assessments, or Ongoing Monitoring—prove value fast and expand from there.
Roll Out a Full Category
Enable Third-Party Risk Management end-to-end—connecting onboarding, assessments, issues, and remediation with consistent scoring and workflows.
Deploy the Entire Third-Party Risk Suite
Standardize vendor risk oversight with linked vendors, risks, controls, evidence, and dashboards—delivering continuous visibility and confident governance across the enterprise.
Explore Further
Learn more about how SmartSuite simplifies vendor oversight and strengthens resilience across your third-party ecosystem.
Frequently Asked Questions
Answers to the most common questions about SmartSuite’s Third-Party Risk Management capabilities.
SmartSuite combines the power of traditional TPRM tools with the flexibility of a no-code platform.
You can customize vendor risk processes, automate assessments, and visualize supplier risk exposure — all without costly development or rigid configurations.
Unlike legacy systems, SmartSuite brings third-party risk, compliance, and performance management into one connected platform.
Yes. SmartSuite manages every stage of the vendor lifecycle, including onboarding, due diligence, risk assessment, monitoring, and off-boarding.
All vendor data, contracts, and risk findings are linked for full traceability, ensuring you always have a 360° view of third-party relationships.
SmartSuite enables you to map vendor controls and assessments directly to compliance frameworks such as NIST, ISO 27001, SOC 2, and GDPR.
This allows teams to track gaps, assign remediation actions, and generate audit-ready reports — simplifying compliance for both internal and external reviews.
Absolutely. SmartSuite’s Automation Engine distributes questionnaires, sends reminders, and triggers reassessment cycles based on vendor risk tier or contract renewal dates.
These automations ensure vendors are evaluated consistently and that no assessment deadlines are missed.
SmartSuite is built for scale — capable of managing thousands of vendors across multiple geographies and business units.
You can group vendors by region, risk level, or department, and use dashboards to track risk exposure, SLA compliance, and performance metrics across the entire vendor network.
See How SmartSuite Simplifies Third-Party Risk Management
Experience how SmartSuite centralizes vendor assessments, onboarding, and monitoring into one platform — improving visibility, collaboration, and risk response across your supply chain.
What the research shows
Independent research on what third-party risk costs teams today, and what changes when the work lives in one system.
Source: Panorays, Navigating Third-Party Security Risks in 2023, as reported by Security Magazine (2023): 44% of 100 IT security executives surveyed said onboarding a new third party takes three weeks or more (https://www.securitymagazine.com/articles/99581-13-of-businesses-continuously-monitor-third-party-vendor-security-risks).
Of organizations need three weeks or more to onboard a vendor
Centralized assessments, automated questionnaires and unified evidence collection support vendor onboarding and due diligence in one workflow.
Source: Panorays, Navigating Third-Party Security Risks in 2023, as reported by Security Magazine (2023): 52% of 100 IT security executives surveyed find manual data collection and vendor communication cumbersome (https://www.securitymagazine.com/articles/99581-13-of-businesses-continuously-monitor-third-party-vendor-security-risks).
Find manual data collection and vendor communication cumbersome
Automated reminders, tiered assessments and standardized workflows reduce repetitive vendor coordination tasks.
Source: Panorays, 2025 CISO Survey (2025): only 3% of 200 US CISOs surveyed have full visibility into their supply chains, including fourth and nth-party relationships (https://panorays.com/blog/2025-ciso-survey/).
Of CISOs report full visibility into their supply chains, including nth parties
Unified dashboards show vendor tiering, inherent and residual risk, findings and remediation progress in one view.
Source: Verizon, 2025 Data Breach Investigations Report (2025): third-party involvement in breaches doubled to 30%, among 12,195 confirmed data breaches analyzed (https://www.verizon.com/about/news/2025-data-breach-investigations-report).
Of confirmed breaches involved a third party, double the prior year's share
Digitized workflows, continuous monitoring and structured remediation tracking help teams follow up on vendor-related security and compliance findings.
Key Benefits of the Third-Party Risk Management Solution Suite
Managing third-party risk requires clear visibility, standardized assessments, structured coordination, and compliance controls. SmartSuite unifies these workflows — enabling organizations to evaluate vendors consistently, reduce risk exposure, and strengthen supply chain governance.
Risk Visibility, Vendor Insights & Continuous Monitoring
Centralize vendor data, risk ratings, contracts, assessments, findings, and performance history in one view.
Monitor risk levels, review cycles, exceptions, and remediation progress across all vendors.
Give Procurement, Risk, Security, Legal, Finance, and Compliance shared visibility into vendor performance and obligations.
Use continuous review cycles, score updates, alerts, and integrated feeds to maintain live vendor risk posture.
Segment vendors into tiers based on criticality, data access, geography, and inherent risk.
Connect risk obligations to contracts, SLAs, and compliance requirements for complete lifecycle oversight.
Assessment, Due Diligence & Workflow Efficiency
Route questionnaires, evidence requests, and review tasks with automated reminders and ownership assignments.
Use templates for security, privacy, financial, regulatory, and operational assessments.
Track findings, assign corrective actions, and automate follow-up to ensure timely closure.
Collect intake data, score vendor requests, and streamline review paths based on risk tier and category.
Centralize attestations, certifications, SOC reports, and compliance artifacts with version control.
Generate vendor risk summaries, due diligence briefs, or remediation snapshots using the AI Assistant.
Governance, Compliance & Extended Enterprise Confidence
Every update, decision, submission, and remediation action is recorded automatically for complete traceability.
Support requirements from ISO 27001, SOC 2, NIST, GDPR, HIPAA, FFIEC, OCC, and other regulatory bodies.
Ensure third-party requirements, contracts, and SLAs align with internal policies and standards.
Manage onboarding, monitoring, renewal, and offboarding with workflows and controlled approvals.
Protect sensitive data using role-based permissions, encrypted communication, and secure evidence upload.
Support large vendor ecosystems, international suppliers, and multi-region compliance requirements on one platform.
Build Stronger, More Transparent Vendor Relationships
SmartSuite helps organizations streamline third-party risk processes, reduce manual work, and improve cross-department collaboration — creating a more resilient and compliant vendor ecosystem.
How the SmartSuite Platform Powers Third-Party Risk Management
SmartSuite unifies vendor data, risk assessments, and compliance tracking into one platform — providing full transparency and control over third-party relationships. Automations, AI, and dashboards make vendor oversight consistent and auditable.
Design assessment forms, approval workflows, and vendor registers without technical resources.
Automate vendor onboarding, reassessment scheduling, and risk scoring notifications.
Summarize vendor responses and draft executive reports.
Connect vendor profiles, risk assessments, and issues to create a full vendor lifecycle view.
Monitor risk exposure, vendor performance, and compliance trends as work happens.
Connect SmartSuite with procurement, ERP, and compliance tools to sync vendor data and automate processes.
Centralize Vendor Risk and Compliance Data
SmartSuite consolidates vendor profiles, assessments, and documentation into one workspace. Teams can access complete vendor histories, including certifications, incidents, and performance metrics, ensuring no detail is overlooked.
Automate Assessments and Review Workflows
SmartSuite’s automation engine routes questionnaires, reminders, and reassessment schedules automatically. Vendor owners and risk teams receive notifications when reviews or attestations are due, ensuring consistent and timely risk oversight.
Visualize Risk Exposure and Performance
Dashboards provide insights into vendor risk across categories, regions, and criticality levels. Leaders can quickly identify high-risk vendors, overdue mitigations, and compliance trends across the supply chain.
AI Assistant and Audit Readiness Simplify Oversight
The AI Assistant accelerates vendor documentation and reporting, while SmartSuite’s built-in audit trails ensure every decision and assessment is traceable. Teams can export complete evidence logs for auditors with one click.
The SmartSuite Platform:
Powered by Eight Interconnected Frameworks
The SmartSuite Platform consists of eight interconnected frameworks that provide a foundation for designing, automating, analyzing, and governing connected workflows.
Platform
Security and Governance, Built for Enterprise Scale
SmartSuite provides fine-grained, role-based permissions that protect data without slowing innovation. Define access down to the record, field, or workflow level, enforce compliance with SSO, 2FA, and IP restrictions, and maintain a complete audit trail of every action. With SmartSuite, governance and agility work together — innovation moves fast, and your security moves with it.
Work Anytime, Anywhere, on Any Device
Stay connected and productive wherever you are. SmartSuite works across web, tablet, and mobile, so your team can manage projects, collaborate, and automate workflows in real time — whether in the office, remote, or on the go.
The Platform That Connects Risk, Procurement, and Compliance
SmartSuite unites vendor data, assessments, and reporting within one secure platform.
Automate workflows, integrate with ERP and procurement systems, and gain full visibility into third-party performance and compliance.
Role-Based Capabilities for Third-Party Risk Management
SmartSuite enables every participant in the third-party lifecycle — from executives to analysts — to onboard, monitor, and mitigate vendor risk. Each role uses automation, dashboards, and data to ensure transparency, compliance, and trust across the supply chain.
Business Relationship Owner / Department Lead
Owns the relationship with critical vendors and monitors service performance, SLAs, and business alignment.
- Benefit Statement:
SmartSuite gives business owners an easy way to track vendor performance, escalate issues, and ensure third parties support business objectives.
- Benefit Source:
Department-level dashboards, SLA tracking, and shared collaboration workflows.
How they use the Third Party Risk Management suite
Performance Monitoring
Reviews SLA trends, deliverables, and vendor scorecards.
Risk Escalation
Flags high-risk or underperforming vendors for review and remediation.
Collaboration
Works jointly with risk, procurement, and IT to update improvement plans.
Chief Information Security Officer
Aligns cybersecurity risk management with enterprise governance and compliance goals.
- Benefit Statement:
Maps security controls and evidence to NIST, SOC 2, and ISO 27001 from one set of control documentation, so evidence is gathered once and reused across frameworks.
- Benefit Source:
Coalfire and Omdia, The State of Cybersecurity Compliance in 2023 (via Cloud Security Alliance, 2023): 64% of $1 billion+ enterprise respondents use automated evidence mapping to manage OpEx in multi-framework environments. Read the source
How they use the Cyber & IT Risk suite
Cyber risk oversight
Tracks IT and cyber risks with visual dashboards linked to remediation activities.
Control governance
Maps security controls to frameworks like NIST or SOC 2 for streamlined evidence tracking.
Executive reporting
Provides real-time updates to leadership on security posture and control effectiveness.
Chief Risk Officer
Oversees enterprise-wide risk management, ensuring risks are identified, assessed, and managed in alignment with strategic goals.
- Benefit Statement:
SmartSuite gives CROs unified visibility into risks, KRIs, trends, and mitigation progress.
- Benefit Source:
Heat maps, dashboards, linked records, automated scoring, and risk rollups.
How they use the Enterprise Risk Management suite
Enterprise risk oversight
Reviews enterprise-wide risk exposure, top risks, and mitigation status in real time.
Strategic exposure reports
Delivers executive and board reporting on risk posture and trends.
Mitigation governance
Ensures mitigation plans are owned, tracked, and executed on schedule.
Compliance Manager
Ensures third-party engagements meet internal policy standards and regulatory obligations across security, privacy, and operational domains.
- Benefit Statement:
SmartSuite provides compliance teams with a single source of truth for vendor evidence, certifications, and remediation activities.
- Benefit Source:
Policy mapping tools, document repositories, and audit-ready activity logs.
How they use the Third Party Risk Management suite
Policy alignment
Maps vendor controls, documents, and certifications to compliance frameworks.
Audit preparation
Aggregates evidence required for internal or external regulatory reviews.
Issue management
Monitors open issues and verifies remediation progress.
Finance Manager / Controller
Monitors vendor spend, financial risk exposure, and fiscal accountability.
- Benefit Statement:
SmartSuite links financial data to vendor risk posture — enabling finance teams to make informed budget and spending decisions.
- Benefit Source:
Spend analytics, invoice workflows, and integrated vendor profiles.
How they use the Third Party Risk Management suite
Spend analysis
Reviews financial performance and compares vendor costs to budget.
Payment oversight
Approves purchase requests and invoices tied to vendor contracts.
Vendor risk correlation
Connects risk scores with spend to prioritize monitoring and renegotiation.
Head of Procurement / Procurement Director
Ensures suppliers meet performance expectations and comply with procurement, legal, and ethical standards throughout the contracting lifecycle.
- Benefit Statement:
SmartSuite equips procurement leaders with centralized oversight of onboarding, performance metrics, and compliance documentation — improving supplier quality and reducing lifecycle risk.
- Benefit Source:
Configurable onboarding workflows, integrated supplier scorecards, and document compliance tracking.
How they use the Third Party Risk Management suite
Supplier governance oversight
Monitors onboarding status, compliance documentation, risk tiers, and performance metrics across the supplier base.
Risk-informed procurement decisions
Reviews supplier risk profiles and assessment outcomes to guide sourcing, renewals, and strategic vendor selection.
Executive & compliance reporting
Provides leadership with dashboards and summaries covering supplier risk exposure, compliance gaps, and remediation progress.
Legal Counsel / Contract Manager
Reviews contracts, ensures compliance with legal standards, and manages risk clauses, renewals, and expiration timelines.
- Benefit Statement:
SmartSuite centralizes vendor contracts and risk clauses — enabling counsel to manage legal exposure with clarity and precision.
- Benefit Source:
Contract repositories, clause tracking fields, and automated renewal workflows.
How they use the Third Party Risk Management suite
Contract repository
Stores all agreements with searchable metadata and version control.
Clause tracking
Identifies and flags key risk or compliance terms for approval.
Renewal automation
Receives automated reminders for contract expirations and renewals.
Procurement Operations Manager
Manages day-to-day procurement workflows, ensuring process adherence, accurate documentation, and cross-department coordination.
- Benefit Statement:
SmartSuite centralizes procurement workflows, helping operations managers ensure consistency, transparency, and timely approvals.
- Benefit Source:
Workflow automation, cross-team collaboration tools, and renewal notifications.
How they use the Third Party Risk Management suite
Workflow management
Oversees contract reviews, sourcing validation, and request approvals.
Cross-department collaboration
Shares visibility with risk, IT security, finance, and legal teams.
Automation efficiency
Automates reminders for renewals, assessments, expirations, and performance reviews.
Risk Analyst / Vendor Risk Specialist
Supports the execution of vendor assessments, risk scoring, data validation, and reporting.
- Benefit Statement:
SmartSuite accelerates assessment cycles and improves accuracy by centralizing vendor data, documentation, and risk scoring.
- Benefit Source:
Automated workflows, trend dashboards, and structured evidence repositories.
How they use the Third Party Risk Management suite
Assessment coordination
Sends questionnaires, reviews responses, and documents findings.
Trend reporting
Analyzes vendor risk by category, geography, business unit, or criticality tier.
Data integrity
Maintains accurate vendor profiles and ensures all documentation is current.
Third-Party Risk Manager / Vendor Risk Lead
Oversees vendor risk assessments, tiering, remediation, and monitoring across the entire supplier lifecycle.
- Benefit Statement:
SmartSuite streamlines the entire third-party risk process — making it easy to assess, score, track, and maintain vendor risk posture at scale.
- Benefit Source:
Automated assessments, built-in scoring models, and remediation workflows.
How they use the Third Party Risk Management suite
Risk assessment automation
Distributes surveys, scores responses, and monitors completion automatically.
Vendor risk scoring
Calculates inherent and residual risk based on maturity, impact, and likelihood.
Remediation tracking
Assigns corrective actions, tracks due dates, and escalates aging issues.
Built for Every Role in Third-Party Risk Management
Whether you’re a Vendor Risk Manager, Compliance Officer, or Procurement Leader, SmartSuite gives you the visibility, workflows, and insights needed to manage vendor risk collaboratively and effectively.
Flexible Pricing Designed for Every Organization
GRC and IT Service Delivery products are licensed on the Signature plan (per-solution pricing) only.
Signature Plan: Per-Solution Pricing for Enterprise Scale
For global organizations and regulated industries requiring complex governance or large-scale rollouts, SmartSuite offers the Signature plan (per-solution pricing). This plan allows enterprises to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for tens of thousands of users, tailored to their exact needs.
- Tailored Licensing — Structure licenses by department, region, or regulatory requirement.
- Purpose-Built for Scale — Designed for enterprises managing thousands of users.
- Customizable Agreements — Includes the ability to tailor terms and access levels to meet unique business needs.
- Enterprise Confidence — Built for large financial institutions, insurers, and global enterprises who require high-performance
and governance.
- Audit Management
- Issues Management
- Operational Resilience
- Business Impact Analysis (BIA)
- Incident Management
- Crisis Management
- Enterprise Risk Management
- Third-Party Risk
- Vendor Portal
- Cyber Threat Management
- RCSA (Risk & Control Self-Assessment)
- Issues Management
- Business Structure
- Contract Management
- Policy Management
- Regulatory Change Management
- SOC 2 Compliance
- CRI Profile Compliance
- Control Framework & Regulatory Libraries
- Compliance Assessments & Testing
- ESG & Sustainability Management
Frequently Asked Questions
Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.
SmartSuite has three per-seat plans and one per-solution plan. Team ($15 per seat per month billed annually, minimum 3 users) and Professional ($32 per seat per month billed annually, minimum 5) are self-serve. Enterprise is custom priced and adds SSO, SCIM, audit logs, data residency and a Customer Success Manager. Signature licenses specific solutions, such as GRC or ITSM, for large user populations and is priced per solution.
Signature is priced per solution rather than per user, so an organization can roll a solution out to hundreds or thousands of people without per-seat cost. It pairs the Enterprise platform with governance and support arrangements agreed for your deployment. Terms, minimums and support levels are set in your contract.
Yes, by plan. Team includes 5,000 records per Solution, 50 GB of attachment storage per Solution and 25,000 automation runs and API calls per month. Professional includes 100,000 records, 100 GB and 100,000 runs and calls. Enterprise includes 400,000 records, 500 GB and 500,000 runs and calls. Solutions are unlimited on every plan, and reaching a limit never stops your Solutions from working.
Every plan includes the Help Center, real-time chat, onboarding guides, daily office hours, live monthly training and certifications, bi-weekly getting-started workshops, SmartSuite Academy and the user community. Enterprise adds a named Customer Success Manager and Professional Services, and Premium Support is available as an Enterprise add-on.
Yes. Enterprise is custom priced, with payment by invoice available for plans that meet a minimum fee, and Signature prices a whole solution rather than each user. Both are shaped around your user population, security review and support requirements.
Contact sales or schedule a demo. A member of the team will walk through your requirements and put together an Enterprise or Signature proposal.
Flexible Pricing for Growing Risk and Procurement Teams
SmartSuite offers scalable pricing options tailored to your vendor management needs. Choose between per-user or per-solution models — designed to grow with your organization’s risk and compliance programs.
Featured Resources
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Getting Started with SmartSuite
Resources to Help You Strengthen Compliance and Reduce Risk
Explore guides, webinars, and customer stories that show how leading organizations use SmartSuite to streamline vendor onboarding, automate assessments, and ensure compliance with confidence.