Solution

Third-Party Risk

Standardize vendor due diligence, centralize assessments, and monitor ongoing risk exposure to ensure supplier reliability and compliance.

Solution Overview

The Third-Party Risk solution provides a centralized approach to managing vendor, partner, and supplier risk.It standardizes the entire lifecycle — from onboarding and due diligence to performance monitoring and remediation — ensuring that third-party relationships meet regulatory, security, and operational expectations.
SmartSuite allows organizations to automate vendor questionnaires, collect documentation, and monitor ongoing compliance. Each vendor’s risk profile is automatically updated as new assessments, incidents, or control results occur.
This solution aligns with frameworks such as NIST, ISO 27036, SOC 2, and the CRI Profile, ensuring a consistent, auditable, and connected view of third-party risk across the enterprise.

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Centralized view of vendor assessments, scores, and evidence submissions.
Centralized view of vendor assessments, scores, and evidence submissions.
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Core Capabilities

SmartSuite’s Third-Party Risk solution provides the tools needed to standardize vendor management and ensure continuous oversight throughout the relationship lifecycle.Each capability works in harmony with other SmartSuite GRC modules, creating a unified vendor governance framework.

Vendor Risk Register

Maintain a comprehensive inventory of vendors and their associated risk ratings, control mappings, and assessment history.Image: Table view of vendor list with risk scores and compliance status.

Due Diligence Assessments

Automate onboarding questionnaires and evidence collection using configurable templates.Image: SmartSuite Form Builder showing custom vendor questionnaire.

Ongoing Monitoring

Track vendor performance, incidents, and compliance metrics over time.Image: Dashboard chart trending vendor risk ratings over 12 months.

Risk Scoring & Categorization

Automatically calculate and update inherent and residual risk scores.

Issue & Remediation Tracking

Log findings, assign owners, and verify resolution.

Integration with Vendor Portal

Allow vendors to securely submit responses and documentation via a branded SmartSuite portal.

Third-Party Relationship Mapping

Link vendors to associated risks, controls, and incidents for transparency.

Reporting & Dashboards

Visualize vendor risk exposure, trends, and remediation progress in real time.

The Risk Lifecycle

SmartSuite supports every stage of the third-party risk lifecycle — from identifying vendors to continuous monitoring and reporting.

Each step can be automated and configured to align with internal policies or external frameworks.‍

1

Identify Vendors

Capture vendor information and establish classification criteria.

2

Assess Risks

Conduct onboarding and periodic due diligence assessments.Visual: Assessment form or matrix.

3

Mitigate & Monitor

Track controls, incidents, and remediation actions.

4

Review & Update

Re-score vendor risk based on performance and compliance.

5

Report

Share dashboards and summaries with procurement, security, and compliance teams.Visual: Example “Vendor Risk Summary” dashboard.

Who Uses This Solution

The Third-Party Risk solution supports procurement, risk, compliance, and security teams — giving each role a unified view of vendor risk, performance, and accountability.

Vendor Risk Manager

Oversees all vendor assessments, remediation, and reporting.

Procurement Officer

Manages supplier onboarding and renewals with risk visibility.

Compliance Manager

Ensures third-party engagements meet internal policy standards and regulatory obligations across security, privacy, and operational domains.

Information Security Officer

Monitors vendor cybersecurity posture and incidents.

Business Relationship Owner

Tracks performance and ensures accountability for assigned vendors.

Connected GRC Ecosystem

SmartSuite’s Third-Party Risk solution is fully integrated into the GRC ecosystem.Data flows seamlessly between vendor assessments, enterprise risk, controls, and incident management — eliminating silos and ensuring consistent reporting.

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Enterprise Risk Management
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Policy Management
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Incident Management
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Control Framework & Regulatory Libraries
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Issues Management
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Connected GRC Ecosystem diagram
Modernizing Governance, Risk, and Compliance

Modernize how you manage governance, risk, and compliance with SmartSuite — a unified platform built for today’s connected enterprise.

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Artificial Intelligence

SmartSuite's AI generates insights, summarizes complex results, and predicts risks within existing workflows to support proactive decisions.

AI Vendor Risk Summaries

Automatically summarize vendor assessments, inherent risk ratings, control gaps, and required mitigations — producing concise insights for risk owners and executives.

AI Response Quality & Gap Detection

Analyze questionnaire responses and evidence to detect incomplete answers, missing controls, inconsistencies, or signs of elevated cybersecurity or privacy risk.

Predictive Vendor Risk Modeling

Forecast which vendors are most likely to introduce risk based on historical incidents, dependency criticality, geographic exposure, financial indicators, or performance trends.

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Automations

Use SmartSuite's no-code engine to eliminate repetitive tasks and ensure accountability across risk operations.

Vendor Intake & Risk Triage

Automatically classify new vendors by inherent risk and trigger the correct due-diligence workflow based on vendor type, data sensitivity, or service criticality.

Assessment & Evidence Workflows

Launch third-party questionnaires, assign reviewers, schedule periodic reassessments, and trigger evidence requests with automated reminders.

Remediation Routing & SLA Monitoring

When a vendor has control gaps or failed testing, automatically assign remediation actions, track SLA deadlines, and escalate overdue items.

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Integrations

Integrate with the tools your teams use every day. Keep controls, incidents, and risk data in sync through prebuilt connectors and open APIs.

Security & Monitoring Tools

Integrate with external scanning platforms, attack-surface monitoring tools, or threat-intel feeds (e.g., SecurityScorecard, BitSight, UpGuard) to import continuous vendor risk signals.

Procurement, ERP & Contract Systems

Connect with vendor intake, procurement, or ERP tools (Coupa, Ariba, NetSuite) to sync vendor master data, contract statuses, and segmentation.

Communication & Document Platforms

Use Slack, Microsoft Teams, SharePoint, Google Drive, or OneDrive integrations to exchange evidence, manage assessments, and collaborate with internal stakeholders.

Frequently Asked Questions

Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.

Can I customize vendor assessments and questionnaires?

Yes — templates can be created using SmartSuite’s no-code form designer.

Does SmartSuite integrate with external monitoring tools?

Yes — BitSight, SecurityScorecard, Panorays, and others provide continuous monitoring feeds.

Can vendors submit responses directly in SmartSuite?

Yes — through the Vendor Portal, vendors can securely upload documentation, attestations, and updates.

How does vendor risk data connect to enterprise reporting?

Vendor risk metrics automatically roll up into Enterprise Risk Management dashboards for unified visibility.

Discover the Power of Connected GRC

Break down silos, improve collaboration, and streamline compliance.
SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.