Centralize vendor records, services, owners, contracts, and risk attributes for accurate reporting and oversight.
Standardize onboarding with questionnaires, document collection, approvals, and risk reviews for vendors or partners.
Conduct structured risk assessments with questionnaires, scoring, evidence, and action plans for consistent decisions.
SmartSuite combines the power of traditional TPRM tools with the flexibility of a no-code platform.
You can customize vendor risk processes, automate assessments, and visualize supplier risk exposure — all without costly development or rigid configurations.
Unlike legacy systems, SmartSuite brings third-party risk, compliance, and performance management into one connected platform.
Yes. SmartSuite manages every stage of the vendor lifecycle, including onboarding, due diligence, risk assessment, monitoring, and off-boarding.
All vendor data, contracts, and risk findings are linked for full traceability, ensuring you always have a 360° view of third-party relationships.
SmartSuite enables you to map vendor controls and assessments directly to compliance frameworks such as NIST, ISO 27001, SOC 2, and GDPR.
This allows teams to track gaps, assign remediation actions, and generate audit-ready reports — simplifying compliance for both internal and external reviews.
Absolutely. SmartSuite’s Automation Engine distributes questionnaires, sends reminders, and triggers reassessment cycles based on vendor risk tier or contract renewal dates.
These automations ensure vendors are evaluated consistently and that no assessment deadlines are missed.
SmartSuite is built for scale — capable of managing thousands of vendors across multiple geographies and business units.
You can group vendors by region, risk level, or department, and use dashboards to track risk exposure, SLA compliance, and performance metrics across the entire vendor network.
Yes. SmartSuite’s SOC 2 Type II certified infrastructure, role-based access controls, and full audit logging ensure sensitive vendor information remains secure.
Data is encrypted at rest and in transit, and optional IP restrictions, SSO, and 2FA further protect enterprise environments from unauthorized access.
Chief Risk Officer (CRO)
Oversees enterprise-wide risk management, ensuring risks are identified, assessed, and managed in alignment with strategic goals.
- Improves compliance efficiency by 60% by unifying control testing, evidence management, and regulatory mapping in one workspace — eliminating redundant processes and enabling continuous oversight.
Based on Forrester Total Economic Impact of Compliance Automation, 2023 — automation and integrated control libraries reduced manual compliance workloads by 55–65%.
Enterprise Risk Oversight
Monitors top risks and KRIs through real-time dashboards connected to all business units.
Strategic Decision Support
Aligns risk mitigation plans with corporate objectives and board-level reporting.
Cross-Functional Coordination
Links risks, controls, and mitigation activities across departments for consistent oversight.
Chief Information Security Officer (CISO)
Aligns cybersecurity risk management with enterprise governance and compliance goals.
- Cuts audit and security evidence preparation time by 40% through automated framework mapping (NIST, SOC 2, ISO 27001) and centralized control documentation that eliminates manual collection and versioning.
Validated by Gartner Cyber GRC Market Guide, 2024 — automated evidence management reduced manual collection time by 35–45%.
Cyber Risk Oversight
Tracks IT and cyber risks with visual dashboards linked to remediation activities.
Control Governance
Maps security controls to frameworks like NIST or SOC 2 for streamlined evidence tracking.
Executive Reporting
Provides real-time updates to leadership on security posture and control effectiveness.
Head of Procurement / Procurement Director
Ensures suppliers meet performance expectations and comply with procurement, legal, and ethical standards throughout the contracting lifecycle.
- Benefit Statement:
SmartSuite equips procurement leaders with centralized oversight of onboarding, performance metrics, and compliance documentation — improving supplier quality and reducing lifecycle risk.
- Benefit Source:
Configurable onboarding workflows, integrated supplier scorecards, and document compliance tracking.
Third-Party Risk Manager / Vendor Risk Lead
Oversees vendor risk assessments, tiering, remediation, and monitoring across the entire supplier lifecycle.
- Benefit Statement:
SmartSuite streamlines the entire third-party risk process — making it easy to assess, score, track, and maintain vendor risk posture at scale.
- Benefit Source:
Automated assessments, built-in scoring models, and remediation workflows.
Risk Assessment Automation
Distributes surveys, scores responses, and monitors completion automatically.
Vendor Risk Scoring
Calculates inherent and residual risk based on maturity, impact, and likelihood.
Remediation Tracking
Assigns corrective actions, tracks due dates, and escalates aging issues.
Procurement Operations Manager
Manages day-to-day procurement workflows, ensuring process adherence, accurate documentation, and cross-department coordination.
- Benefit Statement:
SmartSuite centralizes procurement workflows, helping operations managers ensure consistency, transparency, and timely approvals.
- Benefit Source:
Workflow automation, cross-team collaboration tools, and renewal notifications.
Workflow Management
Oversees contract reviews, sourcing validation, and request approvals.
Cross-Department Collaboration
Shares visibility with risk, IT security, finance, and legal teams.
Automation Efficiency
Automates reminders for renewals, assessments, expirations, and performance reviews.
Compliance Manager
Ensures third-party engagements meet internal policy standards and regulatory obligations across security, privacy, and operational domains.
- Benefit Statement:
SmartSuite provides compliance teams with a single source of truth for vendor evidence, certifications, and remediation activities.
- Benefit Source:
Policy mapping tools, document repositories, and audit-ready activity logs.
Policy Alignment
Maps vendor controls, documents, and certifications to compliance frameworks.
Audit Preparation
Aggregates evidence required for internal or external regulatory reviews.
Issue Management
Monitors open issues and verifies remediation progress.
Risk Analyst / Vendor Risk Specialist
Supports the execution of vendor assessments, risk scoring, data validation, and reporting.
- Benefit Statement:
SmartSuite accelerates assessment cycles and improves accuracy by centralizing vendor data, documentation, and risk scoring.
- Benefit Source:
Automated workflows, trend dashboards, and structured evidence repositories.
Assessment Coordination
Sends questionnaires, reviews responses, and documents findings.
Trend Reporting
Analyzes vendor risk by category, geography, business unit, or criticality tier.
Data Integrity
Maintains accurate vendor profiles and ensures all documentation is current.
Business Relationship Owner / Department Lead
Owns the relationship with critical vendors and monitors service performance, SLAs, and business alignment.
- Benefit Statement:
SmartSuite gives business owners an easy way to track vendor performance, escalate issues, and ensure third parties support business objectives.
- Benefit Source:
Department-level dashboards, SLA tracking, and shared collaboration workflows.
Performance Monitoring
Reviews SLA trends, deliverables, and vendor scorecards.
Risk Escalation
Flags high-risk or underperforming vendors for review and remediation.
Collaboration
Works jointly with risk, procurement, and IT to update improvement plans.
Legal Counsel / Contract Manager
Reviews contracts, ensures compliance with legal standards, and manages risk clauses, renewals, and expiration timelines.
- Benefit Statement:
SmartSuite centralizes vendor contracts and risk clauses — enabling counsel to manage legal exposure with clarity and precision.
- Benefit Source:
Contract repositories, clause tracking fields, and automated renewal workflows.
Contract Repository
Stores all agreements with searchable metadata and version control.
Clause Tracking
Identifies and flags key risk or compliance terms for approval.
Renewal Automation
Receives automated reminders for contract expirations and renewals.
Finance Manager / Controller
Monitors vendor spend, financial risk exposure, and fiscal accountability.
- Benefit Statement:
SmartSuite links financial data to vendor risk posture — enabling finance teams to make informed budget and spending decisions.
- Benefit Source:
Spend analytics, invoice workflows, and integrated vendor profiles.
Spend Analysis
Reviews financial performance and compares vendor costs to budget.
Payment Oversight
Approves purchase requests and invoices tied to vendor contracts.
Vendor Risk Correlation
Connects risk scores with spend to prioritize monitoring and renegotiation.
