Enterprise Risk Management
Establish a consistent, organization-wide approach to managing enterprise risk.SmartSuite centralizes the process of identifying, assessing, and mitigating risks — giving leadership real-time visibility and alignment with strategic objectives.
Solution Overview
The Enterprise Risk Management (ERM) solution provides the structure and tools to operationalize your enterprise risk framework across departments and business functions.It standardizes how risks are identified, scored, and mitigated, ensuring consistency across strategic, operational, financial, and compliance domains.
SmartSuite’s ERM solution is fully configurable to align with internal methodologies or recognized frameworks — including COSO ERM, ISO 31000, NIST RMF, and the CRI Profile. Teams can adjust risk categories, scoring models, and workflows without code to match corporate standards or regulatory requirements.
As part of the Risk Management category within SmartSuite’s Governance, Risk & Compliance (GRC) Suite, ERM integrates with related solutions such as Operational Risk, Third-Party Risk, Controls & Compliance, and Incident Management.
Data and workflows are shared across modules — for example, vendor assessment findings update enterprise risk registers; control test results influence residual scores; and open incidents or continuity events adjust likelihood or severity indicators.
Core Capabilities
SmartSuite's ERM provides the foundational capabilities needed to identify, evaluate, and manage enterprise-level risks in a connected and consistent manner. Each capability works seamlessly with other SmartSuite GRC solutions, ensuring traceability across controls, compliance requirements, third-party assessments, and incidents.
- Centralized Risk Register
Maintain a single repository of all enterprise risks with configurable fields, attachments, and audit history.
Risk Assessment Models
Define and apply consistent scoring for inherent and residual risk. Support qualitative/quantitative models aligned with COSO ERM, ISO 31000, NIST RMF, and CRI Profile.
Risk Mitigation & Action Tracking
Create mitigation plans, assign owners, set due dates, and track progress with automated reminders and escalations.
Key Risk Indicators (KRIs)
Track KRIs and trigger alerts when thresholds are breached to enable proactive management.
Linked Controls, Issues & Dependencies
Link risks to controls, incidents, audit findings, and vendor assessments for full lifecycle traceability.
Dashboards, Heatmaps & Analytics
Visualize exposure, trends, and concentration by category, business unit, or severity.
Workflow Automation & Scheduling
Schedule recurring assessments, trigger review workflows, and route approvals with no-code automation.
Framework & Taxonomy Configuration
Align categories and scoring to internal methodologies or industry frameworks; reuse templates across teams.
Role-Based Permissions & Access Control
Protect sensitive data by role/department. Ensure appropriate visibility for owners, executives, and auditors.
Audit-Ready Reporting
Export board, regulator, or audit reports with embedded data lineage.
The Risk Lifecycle
SmartSuite supports the complete enterprise risk lifecycle — identify, assess, mitigate, monitor, and report — with connected workflows, automation, and real-time data aligned to COSO ERM, ISO 31000, NIST RMF, and CRI Profile.
Identify Risks
Capture risks via intake forms, linked workflows, or integrations (e.g., Third-Party Risk, Incident Management).
Assess & Prioritize
Evaluate likelihood, impact, and velocity; compute inherent/residual scores to focus effort.
Mitigate & Assign Actions
Define strategies, assign owners, and track completion with reminders/approvals.
Monitor & Review
Track KRIs and trends; update scores as conditions change.
Report & Communicate
Share dashboards and export audit-ready reports for executives and regulators.
Who Uses This Solution
The Enterprise Risk Management solution supports a range of roles across governance, risk, and business operations.Each role accesses tailored dashboards and workflows that reflect their responsibilities and permissions — ensuring collaboration without compromising data security.
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Monitors overall compliance health through dashboards.
Links assessment outcomes to enterprise risks.
Plans and oversees assessment campaigns.
Verifies version control and policy attestations for audit evidence.
Submits and manages departmental risks and monitors assigned actions.
Monitors enterprise-level exposure and top risk trends through dashboards.
Connected GRC Ecosystem
SmartSuite solutions form a unified GRC architecture. ERM connects with related solutions to synchronize data, workflows, and reporting.
Artificial Intelligence
SmartSuite's AI generates insights, summarizes complex results, and predicts risks within existing workflows to support proactive decisions.
Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.
Automations
Use SmartSuite's no-code engine to eliminate repetitive tasks and ensure accountability across risk operations.
Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.
Integrations
Integrate with the tools your teams use every day. Keep controls, incidents, and risk data in sync through prebuilt connectors and open APIs.
Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.
Frequently Asked Questions
Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.
SmartSuite offers four plan types: Team, Pro, Enterprise, and Signature.
- Team, Pro, and Enterprise Plans use a per-user pricing model with feature and usage limits designed to scale as your organization grows.
- Signature Plan provides per-solution pricing for enterprises that need to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for large user populations with advanced governance and support requirements.
You can start by filling out the partner program registration form here.
By signing up to the Service Provider Partner Program you agree to our terms and conditions.
There is no cost. However, there are additional eligibility requirements to join.
First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!
Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
Discover the Power of Connected GRC
Break down silos, improve collaboration, and streamline compliance. SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.