Solution

Policy Management

Centralize creation, approval, and publication of policies with full lifecycle tracking and attestations, ensuring they remain current, accessible, and auditable.

Solution Overview

The Policy Management solution provides a central hub for developing, approving, and distributing corporate policies and standards across the organization.SmartSuite streamlines the entire policy lifecycle — from drafting and stakeholder review to employee attestation and renewal — ensuring alignment with regulatory frameworks and internal governance requirements.

Policy owners can set automatic review cycles, capture version history, and monitor acknowledgements in real time.The solution supports frameworks such as ISO 27001, COSO, NIST, and CRI Profile, making it easy to link policies to controls, risks, and compliance objectives.

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Centralized policy workspace with drafting, approval, and attestation tracking.
Centralized policy workspace with drafting, approval, and attestation tracking.
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This is some text inside of a div block.

Core Capabilities

SmartSuite’s Policy Management solution delivers complete policy governance capabilities with built-in version control, automated review cycles, and attestation tracking for every employee.

Policy Repository

Centralize all policies and standards with metadata for owner, status, and effective date.

Workflow & Approvals

Automate draft review and approval processes with built-in notifications.

Version Control & Audit History

Maintain policy change logs and previous versions for reference.

Publication & Distribution

Publish approved policies to employees with acknowledgement tracking.

Attestation & Training Integration

Capture employee acknowledgements and link to learning modules or training records.

Review Cycle Automation

Schedule recurring reviews with notifications to policy owners.

Linkage to Risks & Controls

Associate policies to specific risks, controls, and compliance frameworks.

The Policy Lifecycle

SmartSuite supports the complete policy lifecycle — ensuring each document is authored, approved, communicated, and maintained within a governed process.

1

Create & Collaborate

Draft policies using templates and collaborate with stakeholders.

2

Review & Approve

Route drafts through automated approval workflows.

3

Publish & Communicate

Distribute final policies and capture attestations.

4

Monitor & Renew

Track acknowledgements and schedule review cycles.

5

Archive & Audit

Retain policy versions and attestation records for compliance reviews.

Who Uses This Solution

The Policy Management solution supports compliance, risk, and HR teams responsible for governance and employee communication.

Policy Owner

Authors and maintains assigned policies and review cycles.

Compliance Officer

Ensures policies align with regulatory frameworks and internal controls.

HR Manager

Manages employee acknowledgements and training requirements.

Risk Manager

Links assessment outcomes to enterprise risks.

Internal Auditor

Verifies version control and policy attestations for audit evidence.

Connected GRC Ecosystem

The Policy Management solution integrates seamlessly with other SmartSuite GRC modules to maintain consistency between policies, controls, risks, and compliance requirements.

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Control Framework & Regulatory Libraries
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Enterprise Risk Management
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Risk and Control Self-Assessment (RCSA)
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Third-Party Risk
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Issues Management
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Connected GRC Ecosystem
Modernizing Governance, Risk, and Compliance

Modernize how you manage governance, risk, and compliance with SmartSuite — a unified platform built for today’s connected enterprise.

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Artificial Intelligence

SmartSuite's AI generates insights, summarizes complex results, and predicts risks within existing workflows to support proactive decisions.

AI Policy Drafting & Rewrite Assistance

Automatically draft new policies or rewrite outdated ones using consistent language, structure, and terminology aligned to organizational standards.

AI Gap & Consistency Analysis

Identify contradictory language, missing required sections, overlapping policies, or inconsistencies across related documents — improving accuracy and clarity.

AI Policy Summaries

Generate plain-language summaries of policies for empl

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Automations

Use SmartSuite's no-code engine to eliminate repetitive tasks and ensure accountability across risk operations.

Review & Approval Routing

Route policies automatically through the correct review chain (Legal, Compliance, InfoSec, HR) based on policy type, risk area, or business unit.

Version Control & Update Scheduling

Automatically track versions, archive prior versions, and trigger scheduled reviews (e.g., annual, semi-annual) to ensure policies stay current.

Attestation & Acknowledgment Tracking

Automate employee acknowledgement campaigns with reminders, completion tracking, and escalations for overdue attestations.

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Integrations

Integrate with the tools your teams use every day. Keep controls, incidents, and risk data in sync through prebuilt connectors and open APIs.

Document Storage & Publishing Systems

Connect to SharePoint, Google Drive, OneDrive, and Box to store approved policies and publish the latest versions seamlessly.

HR & Identity Platforms

Sync with Workday, BambooHR, Okta, and Azure AD to automate policy assignment based on role, department, or location.

Learning & Compliance Tools

Integrate with LMS or training systems to pair policy updates with training modules and track completion for audits and certifications.

Frequently Asked Questions

Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.

Can SmartSuite automatically notify employees of new policies?

Yes — employees receive email or Teams notifications with direct policy links and attestation buttons.

Can policies be linked to controls and frameworks?

Yes — each policy can reference specific controls, risks, and regulatory requirements.

Can SmartSuite track acknowledgements and training completion?

Yes — attestation records are stored and linked to employee profiles for audit readiness.

Can we brand the policy portal with our company identity?

Yes — upload logos and color schemes to maintain brand consistency across published policies.

Discover the Power of Connected GRC

Break down silos, improve collaboration, and streamline compliance.
SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.