Solution

Policy Management

Centralize the creation, approval, and publication of policies with full lifecycle tracking and employee attestations — ensuring policies stay current, accessible, and auditable.

Solution Overview

The Policy Management solution provides a central hub for developing, approving, and distributing corporate policies and standards across the organization.SmartSuite streamlines the entire policy lifecycle — from drafting and stakeholder review to employee attestation and renewal — ensuring alignment with regulatory frameworks and internal governance requirements.

Policy owners can set automatic review cycles, capture version history, and monitor acknowledgements in real time.The solution supports frameworks such as ISO 27001, COSO, NIST, and CRI Profile, making it easy to link policies to controls, risks, and compliance objectives.

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Core Capabilities

SmartSuite’s Policy Management solution delivers complete policy governance capabilities with built-in version control, automated review cycles, and attestation tracking for every employee.

Policy Repository

Centralize all policies and standards with metadata for owner, status, and effective date.

Workflow & Approvals

Automate draft review and approval processes with built-in notifications.

Version Control & Audit History

Maintain policy change logs and previous versions for reference.

Publication & Distribution

Publish approved policies to employees with acknowledgement tracking.

Attestation & Training Integration

Capture employee acknowledgements and link to learning modules or training records.

Review Cycle Automation

Schedule recurring reviews with notifications to policy owners.

Linkage to Risks & Controls

Associate policies to specific risks, controls, and compliance frameworks.

The Policy Lifecycle

SmartSuite supports the complete policy lifecycle — ensuring each document is authored, approved, communicated, and maintained within a governed process.

1

Create & Collaborate

Draft policies using templates and collaborate with stakeholders.

2

Review & Approve

Route drafts through automated approval workflows.

3

Publish & Communicate

Distribute final policies and capture attestations.

4

Monitor & Renew

Track acknowledgements and schedule review cycles.

5

Archive & Audit

Retain policy versions and attestation records for compliance reviews.

Who Uses This Solution

The Policy Management solution supports compliance, risk, and HR teams responsible for governance and employee communication.

Policy Owner

Authors and maintains assigned policies and review cycles.

Compliance Officer

Ensures policies align with regulatory frameworks and internal controls.

HR Manager

Manages employee acknowledgements and training requirements.

Risk Manager

Links assessment outcomes to enterprise risks.

Internal Auditor

Verifies version control and policy attestations for audit evidence.

Connected GRC Ecosystem

SmartSuite solutions form a unified GRC architecture. ERM connects with related solutions to synchronize data, workflows, and reporting.

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Controls & Compliance
Associate risks with policies and standards that govern mitigation.
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Artificial Intelligence

SmartSuite's AI generates insights, summarizes complex results, and predicts risks within existing workflows to support proactive decisions.

AI Risk Insights

Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.

BOLT

Automations

Use SmartSuite's no-code engine to eliminate repetitive tasks and ensure accountability across risk operations.

AI Risk Insights

Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.

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Integrations

Integrate with the tools your teams use every day. Keep controls, incidents, and risk data in sync through prebuilt connectors and open APIs.

AI Risk Insights

Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.

Frequently Asked Questions

Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.

What are the different SmartSuite plan types?

SmartSuite offers four plan types: Team, Pro, Enterprise, and Signature.

  • Team, Pro, and Enterprise Plans use a per-user pricing model with feature and usage limits designed to scale as your organization grows.
  • Signature Plan provides per-solution pricing for enterprises that need to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for large user populations with advanced governance and support requirements.
How does the Signature Plan differ from other plan types?

You can start by filling out the partner program registration form here.

Are there limits on automations, API calls, or usage?

By signing up to the Service Provider Partner Program you agree to our terms and conditions.

What onboarding, training, and support services are included?

There is no cost. However, there are additional eligibility requirements to join.

First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!

Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.

Can SmartSuite provide customized pricing for complex organizations?

You will be able to work leads through your sales process to a closed-won or closed-lost state.

How can I get a customized quote for my organization?

You will be able to work leads through your sales process to a closed-won or closed-lost state.

Discover the Power of Connected GRC

Break down silos, improve collaboration, and streamline compliance.
SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.