Risk and Control Self-Assessment (RCSA)
Orchestrate consistent risk and control assessments across business units with built-in scoring, evidence capture, and automated follow-ups.
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Solution Overview
The RCSA (Risk & Control Self-Assessment) solution enables organizations to evaluate the effectiveness of their internal controls and risk management practices consistently across departments.
SmartSuite standardizes RCSA workflows, making it easy for control owners to complete assessments, attach evidence, and track remediation activities from a single platform.
The solution supports industry frameworks such as COSO, ISO 31000, NIST, and the CRI Profile, allowing you to map controls and risks to specific domains and automatically calculate control effectiveness scores.
Centralized dashboards deliver real-time visibility into assessment progress, control weaknesses, and overall risk exposure — providing a complete view of operational resilience.
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Core Capabilities
SmartSuite’s RCSA Solution simplifies risk and control evaluations by combining structured workflows with no-code automation and reporting tools that keep leadership informed and auditors ready.
Control Inventory Management
Maintain a centralized list of controls linked to risks and business processes.
Assessment Workflows
Assign and track self-assessments with approval chains and due dates.
Scoring & Weighting Models
Configure qualitative or quantitative scoring models for control effectiveness.
Evidence Collection & Attachments
Upload supporting documents and link to testing results.
Remediation Tracking
Automatically generate corrective actions for controls rated as ineffective.
Dashboards & Analytics
Visualize assessment status, risk heatmaps, and control ratings by business unit.
Audit History & Reporting
Export assessment results with time-stamped logs for audits and examinations.
The Assessment Lifecycle
SmartSuite guides users through every phase of the RCSA process — ensuring consistency and traceability from risk identification to reporting.
Plan & Scope
Define assessment frequency, participants, and control coverage.
Identify Risks & Controls
Map risks to controls within each process.
Assess & Score
Evaluate control effectiveness and record findings.
Remediate & Validate
Assign actions for deficiencies and verify resolution.
Report & Review
Generate reports for management and audit stakeholders.
Who Uses This Solution
The RCSA solution supports risk, compliance, and business process owners who need a reliable, repeatable method for evaluating risk and control performance.
Links assessment outcomes to enterprise risks.
Responsible for implementing and maintaining assigned controls.
Ensures policies align with regulatory frameworks and internal controls.
Verifies version control and policy attestations for audit evidence.
Monitors overall control effectiveness and risk exposure.
Connected GRC Ecosystem
The RCSA solution is fully integrated within SmartSuite’s GRC ecosystem — ensuring that risk and control data is shared across other modules for complete visibility and governance.
Modernizing Enterprise Risk Management
Strengthen your risk program with a unified platform that connects risk identification, assessment, mitigation, monitoring, and reporting. SmartSuite centralizes your entire risk lifecycle — helping teams reduce complexity, eliminate silos, and make confident, data-driven decisions
Artificial Intelligence
SmartSuite's AI generates insights, summarizes complex results, and predicts risks within existing workflows to support proactive decisions.
AI Control Effectiveness Insights
Automatically analyze RCSA responses to identify underperforming controls, inconsistent scoring patterns, or indicators of elevated residual risk.
AI Assessment Summaries
Generate concise summaries of RCSA results — highlighting key risks, control gaps, and recommended next steps for each business unit or process.
Predictive Residual Risk Modeling
Forecast which controls or processes are most likely to produce high residual risk based on historical RCSA outcomes, issue trends, or incident data.
Automations
Use SmartSuite's no-code engine to eliminate repetitive tasks and ensure accountability across risk operations.
Assessment Distribution & Scheduling
Automatically launch RCSA cycles (annual, quarterly, or ad-hoc) with predefined owners, due dates, and assessment templates.
Automated Control Scoring & Validation
Convert qualitative responses into quantitative scoring models and automatically flag inconsistent or missing responses for reviewers.
Remediation Routing & Tracking
When high residual risk or ineffective controls are identified, automatically assign remediation actions, escalate overdue tasks, and track closure.
Integrations
Integrate with the tools your teams use every day. Keep controls, incidents, and risk data in sync through prebuilt connectors and open APIs.
Risk & Control Libraries
Sync with the central risk register and control framework so assessors always evaluate the most current risks, controls, and descriptions.
Issue, Incident & Audit Systems
Integrate with Issues Management, Incident Management, and Audit platforms to incorporate findings and incidents directly into scoring and control assessments.
Communication & Collaboration Tools
Use Slack, Microsoft Teams, email, or workflow tools to notify assessment owners, coordinate reviews, and distribute summaries.
Frequently Asked Questions
Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.
SmartSuite allows you to dictate assessment frequency — most organizations run RCSA cycles quarterly or annually, automated by SmartSuite scheduling.
Yes — you can configure custom risk and control scoring formulas to match internal standards or COSO/ISO guidelines.
Yes — low ratings can automatically generate Issues Management records and remediation plans.
Yes — dashboards and reports are fully customizable and exportable for executive or regulatory review.
Discover the Power of Connected GRC
Break down silos, improve collaboration, and streamline compliance. SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.