Onboard, assess, and monitor supplier relationships in one place.
Run sourcing and RFPs—requirements, vendor responses, scoring, approvals, and award decisions in one workflow.
Facilitate the vendor contract lifecycle by tracking terms, SLAs, renewals, and obligations to ensure compliance, accountability, and reduced third-party risk.
Manage purchasing requests and workflows with built-in approval routing.
Gain visibility into spend patterns, supplier costs, and savings opportunities.
Measure supplier KPIs and track performance improvement initiatives.
Link procurement processes to third-party risk and ESG metrics.
Standardize how purchasing needs are submitted, categorized, prioritized, and routed for review.
SmartSuite streamlines procurement workflows from sourcing to payment in one unified platform.
Teams can automate approvals, manage supplier performance, track spend, and collaborate in real time — replacing disconnected tools and manual spreadsheets with an integrated, auditable system.
Yes. SmartSuite supports every stage of supplier management, including onboarding, qualification, risk assessment, performance tracking, and renewal.
All supplier data, contracts, and communications are linked through SmartSuite’s Linked Record Architecture, ensuring full visibility and accountability across your vendor ecosystem.
Absolutely. SmartSuite integrates with enterprise systems such as SAP, Oracle, Coupa, Microsoft Dynamics, QuickBooks, and NetSuite, as well as collaboration tools like Teams and Slack.
These integrations keep procurement aligned with finance and operations, ensuring spend, invoices, and supplier data stay synchronized across systems.
SmartSuite’s Automation Engine eliminates manual steps in requisition, approval, and payment workflows.
Real-time dashboards provide visibility into spend by category, supplier, and department — helping leaders identify savings opportunities and enforce budget compliance across the organization.
SmartSuite includes role-based access controls, approval tracking, and complete audit logs for every procurement activity.
You can enforce policy compliance, monitor supplier certifications, and generate audit-ready reports with full traceability from request to payment.
Yes. SmartSuite is built for enterprise-scale procurement operations, supporting thousands of suppliers, regional procurement teams, and multi-currency transactions.
Our Solution-Based Pricing model allows enterprises to license Procurement Operations for specific divisions or global rollouts with tailored governance and permissions.
Chief Procurement Officer (CPO)
Owns procurement strategy, spend governance, supplier performance, and enterprise sourcing priorities.
- Benefit Statement:
SmartSuite gives CPOs real-time visibility into spend, sourcing performance, supplier risk, and savings outcomes — enabling disciplined, measurable procurement execution.
- Benefit Source:
Executive dashboards, vendor scorecards, contract analytics, and audit trails.
Procurement Oversight
Reviews vendor performance, sourcing activity, and contract exposure.
Spend & Risk Visibility
Identifies cost, compliance, and third-party risk trends.
Executive Reporting
Delivers board- and leadership-ready procurement summaries.
Procurement Director / Head of Procurement Operations
Leads day-to-day procurement execution, process governance, and cross-functional coordination across purchasing workflows.
- Benefit Statement:
SmartSuite standardizes procurement processes and approvals, reducing cycle times while maintaining strong governance and traceability.
- Benefit Source:
Intake workflows, automated approvals, notifications, and operational dashboards.
Process Governance
Standardizes request intake, approvals, and sourcing workflows across teams and regions.
Throughput & SLA Management
Tracks cycle times, bottlenecks, and workload capacity.
Cross-Functional Alignment
Coordinates Legal, Finance, IT, and business stakeholders through shared workflows.
Procurement Operations Manager
Manages procurement workflows, documentation standards, approvals, and execution consistency across purchasing activities.
- Benefit Statement:
SmartSuite centralizes procurement operations and eliminates manual follow-up — improving consistency and transparency.
- Benefit Source:
Workflow automation, audit trails, templates, reminders, and dashboards.
Workflow Management
Oversees request routing, review stages, and approval steps end-to-end.
Automation Efficiency
Automates reminders for approvals, deadlines, renewals, and vendor follow-ups.
Operational Reporting
Produces dashboards on backlog, cycle times, and policy compliance.
Vendor Manager / Supplier Relationship Manager (SRM)
Manages supplier relationships, performance governance, compliance documentation, and ongoing operational coordination.
- Benefit Statement:
SmartSuite centralizes supplier profiles, KPIs, and obligations — enabling proactive vendor management and reduced risk.
- Benefit Source:
Supplier scorecards, document tracking, issue workflows, and dashboards.
Supplier Performance Tracking
Monitors SLAs, delivery/quality metrics, and recurring issues.
Compliance Monitoring
Tracks certifications, insurance, SOC reports, and required attestations.
Issue Resolution
Coordinates remediation plans and verifies closure with documented history.
Third-Party Risk Manager (Procurement Partner)
Partners with Procurement to evaluate and monitor supplier risk based on criticality, data access, and regulatory requirements.
- Benefit Statement:
SmartSuite links vendor risk attributes to procurement workflows so risk reviews are consistent, timely, and auditable.
- Benefit Source:
Risk tiering, assessments, evidence management, and issue tracking.
Risk Tiering
Classifies suppliers by inherent risk and assessment requirements.
Assessment Oversight
Reviews questionnaires, evidence, and control requirements for vendors.
Remediation Governance
Tracks corrective actions and validates risk mitigation before approval.
Finance Approver / Budget Owner
Reviews spend requests, enforces budget controls, and approves purchasing decisions aligned to financial policy.
- Benefit Statement:
SmartSuite provides Finance clear visibility into spend requests, approvals, and budget impact with full traceability.
- Benefit Source:
Approval workflows, budget tracking, dashboards, and audit trails.
Spend Approval
Reviews purchase requests against thresholds and budget availability.
Budget Governance
Monitors category spend trends and forecast impact.
Audit Readiness
Confirms approvals and supporting documentation are captured consistently.
Legal Reviewer / Contract Counsel (Procurement Partner)
Reviews supplier terms, contract language, risk clauses, and compliance requirements before execution.
- Benefit Statement:
SmartSuite streamlines contract reviews and preserves decision history — reducing delays and ensuring governance.
- Benefit Source:
Contract workflows, approval routing, version history, and audit logs.
Contract Review
Reviews redlines, clauses, and legal requirements with full context.
Approval Documentation
Records approvals, exceptions, and conditions with traceable history.
Renewal Governance
Reviews renewal terms and obligations before renewal decisions.
Business Requestor / Department Stakeholder
Submits purchase requests and provides requirements to support sourcing and procurement decisions.
- Benefit Statement:
SmartSuite gives requestors transparent status tracking and predictable workflows, reducing follow-up and delays.
- Benefit Source:
Intake forms, request status views, notifications, and dashboards.
Request Submission
Submits standardized purchase requests with required details and attachments.
Status Visibility
Tracks approvals, ownership, and next steps without email chasing.
Requirement Collaboration
Provides scope, specs, and evaluation input during sourcing.
Strategic Sourcing Manager / Category Manager
Owns sourcing strategy for a category, runs competitive events, and negotiates supplier selection and commercial terms.
- Benefit Statement:
SmartSuite provides structured sourcing workflows and transparent evaluation — improving decision quality and speed.
- Benefit Source:
RFP workflows, scoring rubrics, supplier records, and approval routing.
Sourcing Events
Runs RFP/RFQ processes with standardized intake, scoring, and stakeholder input.
Supplier Selection
Documents evaluations, tradeoffs, and selection decisions with full traceability.
Negotiation Support
Tracks terms, approvals, and decision history to reduce cycle friction.
Sourcing Analyst
Supports sourcing execution through data collection, bid comparisons, documentation, and reporting.
- Benefit Statement:
SmartSuite streamlines sourcing analysis and documentation, reducing manual spreadsheets and improving accuracy.
- Benefit Source:
Linked supplier data, scoring models, dashboards, and document repositories.
Bid Comparison
Compares vendor responses using structured scoring and evaluation criteria.
Documentation Prep
Maintains sourcing artifacts, decisions, and evidence for audit readiness.
Performance Insights
Produces analysis on supplier costs, trends, and category performance.