SmartSuite brings together BIAs, business service mapping, continuity plans, and physical security incident workflows — ensuring teams can see operational dependencies and security risks in one integrated view.
Teams collaborate through shared records, automated routing, real-time updates, crisis playbooks, and centralized communication — ensuring rapid and consistent action.
Yes — SmartSuite’s intuitive, mobile-friendly UI simplifies daily reporting, safety checks, issue capture, and follow-up tasks for on-site teams.
Instead of separate systems for BIAs, continuity planning, incident management, security logs, and exercises — SmartSuite consolidates them into a single program management platform.
SmartSuite supports frameworks such as DORA, ISO 22301, OCC/FFIEC, and organizational continuity standards, offering audit trails, evidence tracking, and documented workflows.
Teams plan and document exercises, run simulations, collect outcomes, track corrective actions, and measure improvements over time.
SmartSuite centralizes security incidents, patrol logs, risks, remediation tasks, and safety audits — enabling trend analysis and improved coordination across locations.
Yes — SmartSuite supports multi-department resilience programs with no-code workflows, permissions, dashboards, and linked data across critical services and operational dependencies.
.png)
Chief Risk Officer (CRO)
Oversees enterprise-wide risk management, ensuring risks are identified, assessed, and managed in alignment with strategic goals.
- Improves compliance efficiency by 60% by unifying control testing, evidence management, and regulatory mapping in one workspace — eliminating redundant processes and enabling continuous oversight.
Based on Forrester Total Economic Impact of Compliance Automation, 2023 — automation and integrated control libraries reduced manual compliance workloads by 55–65%.
Enterprise Risk Oversight
Monitors top risks and KRIs through real-time dashboards connected to all business units.
Strategic Decision Support
Aligns risk mitigation plans with corporate objectives and board-level reporting.
Cross-Functional Coordination
Links risks, controls, and mitigation activities across departments for consistent oversight.
Chief Operating Officer (COO)
Oversees critical service continuity and enterprise-wide operational resilience.
Director of Operational Resilience
- Benefit Statement:
SmartSuite structures and automates resilience workflows for continuous readiness.
- Benefit Source:
BIA forms, service mapping, crisis workflows, exercise logs, dashboards.
BIA Execution:
Coordinates BIAs with stakeholders.
Crisis Response:
Oversees escalations and communication.
Exercise Planning:
Tracks preparedness across teams.
Business Continuity Manager
Maintains continuity plans, recovery procedures, contact trees, and incident coordination.
- Benefit Statement:
SmartSuite provides a connected, auditable platform for managing continuity documentation and exercises.
- Benefit Source:
Version-controlled plans, automated reminders, exercise logs.
Plan Maintenance:
Updates continuity plans with version tracking.
Testing & Audits:
Documents recovery exercises and results.
Communication:
Shares continuity updates across teams.
Director of Physical Security
Oversees facility security, access oversight, guard teams, and safety programs.
- Benefit Statement:
SmartSuite gives security leaders real-time visibility into physical security incidents, checks, and remediation activities.
- Benefit Source:
Security incident registers, checklists, patrol logs, remediation dashboards.
Incident Oversight:
Monitors and prioritizes physical security events.
Safety Programs:
Tracks inspections and safety compliance across locations.
Vendor Coordination:
Manages guard vendor activities and performance.
Facilities Manager
Ensures building readiness, safety compliance, and coordination during incidents or crises.
- Benefit Statement:
SmartSuite consolidates building operations, safety checks, and incident follow-up documentation.
- Benefit Source:
Task management, inspections, incident logs, dashboards.
Safety Inspections:
Runs regular safety and facility checks
Incident Support:
Provides updates and tasks during crises
Remediation Tracking:
Ensures corrective actions are completed
