Business Impact Analysis (BIA)
Quantify the impact of disruptions, determine recovery objectives, and inform continuity strategies to strengthen organizational resilience.
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Solution Overview
The Business Impact Analysis (BIA) solution provides a structured approach for identifying critical business processes, evaluating potential impacts from disruptions, and defining recovery priorities.
SmartSuite centralizes data collection, scoring, and reporting to quantify operational, financial, reputational, and regulatory impacts across the organization.
With built-in templates, automated workflows, and customizable scoring models, SmartSuite helps organizations determine recovery time objectives (RTOs), recovery point objectives (RPOs), and dependencies between systems, teams, and vendors.
The solution supports regulatory frameworks such as DORA, ISO 22301, FFIEC, and NIST, ensuring full alignment with global resilience and continuity standards.
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Core Capabilities
SmartSuite’s Business Impact Analysis (BIA) solution simplifies the process of evaluating critical business functions and defining recovery objectives — helping organizations prioritize what matters most during disruptions.
Process Inventory Management
Maintain a centralized catalog of business processes, owners, and dependencies.
Impact Scoring Models – Assess operational, financial, reputational, and legal impacts with customizable scoring criteria.
Recovery Objectives (RTO/RPO)
Define recovery time and point objectives for processes, systems, and applications.
Dependency Mapping
Identify upstream and downstream dependencies between teams, systems, and vendors.
Assessment Workflows
Assign, review, and approve BIA surveys with automated notifications.
Dashboard Analytics
Visualize critical process hierarchies, risk scores, and recovery gaps.
Reporting & Export
Generate summaries for leadership, auditors, or regulators.
The BIA Lifecycle
SmartSuite supports the complete BIA lifecycle — from identifying critical processes to defining recovery priorities and validating outcomes.
Identify & Scope
Define the scope and participants for the analysis.
Collect Data
Gather impact data and process details via structured assessments.
Analyze & Prioritize
Score impacts and rank processes by criticality.
Set Recovery Objectives
Define and validate RTOs and RPOs.
Report & Improve
Share results, update dependencies, and refine strategies over time.
Who Uses This Solution
The Business Impact Analysis (BIA) solution supports risk, continuity, and operations teams responsible for assessing and improving the organization’s recovery readiness.
Maintains continuity plans, recovery procedures, contact trees, and incident coordination.
Aligns RCSA outputs with process-level risk registers.
Provides input on process criticality and operational dependencies.
Defines system RTO/RPO targets and technology dependencies.
Reviews BIA findings to prioritize resilience investments.
Connected GRC Ecosystem
The Business Impact Analysis solution integrates seamlessly across SmartSuite’s GRC modules to ensure continuity and resilience planning remain data-driven and connected to real risks and dependencies.
Modernizing Governance, Risk, and Compliance
Modernize how you manage governance, risk, and compliance with SmartSuite — a unified platform built for today’s connected enterprise.
Artificial Intelligence
SmartSuite's AI generates insights, summarizes complex results, and predicts risks within existing workflows to support proactive decisions.
AI Impact Summaries
Automatically summarize BIA submissions, identifying key impact areas, critical processes, and recovery gaps — giving teams immediate clarity without manual review.
Dependency Pattern Detection
Analyze process, system, and vendor relationships to highlight hidden dependencies or risk clusters that may not be obvious from manual assessments.
Predictive Recovery Risk Analytics
Forecast which processes are most likely to breach target RTO/RPO thresholds based on historical incidents, staffing levels, system performance, and prior BIA results.
Automations
Use SmartSuite's no-code engine to eliminate repetitive tasks and ensure accountability across risk operations.
BIA Assessment Scheduling
Automatically launch annual or recurring BIA assessments for each business unit, with predefined owners and timelines.
Automated Impact Scoring
Convert qualitative responses into consistent scoring models for operational, financial, regulatory, and reputational impacts — reducing manual calculation effort.
Review & Approval Routing
Route submitted BIAs to department leads, continuity managers, or risk teams for review, approval, and final validation with full audit trails.
Integrations
Integrate with the tools your teams use every day. Keep controls, incidents, and risk data in sync through prebuilt connectors and open APIs.
Process & Asset Systems
Integrate with CMDBs, HR systems, or operational tools (like ServiceNow, Workday, or asset management platforms) to automatically populate process dependencies, system mappings, and ownership.
Incident & Continuity Platforms
Pull real incident history, outage duration, and recovery performance data from ITSM or incident platforms to enrich impact scoring.
Collaboration & Reporting Tools
Connect with Microsoft Teams, Slack, Google Drive, and Power BI/Tableau to support communication, evidence collection, and executive reporting.
Frequently Asked Questions
Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.
Yes — workflows send data collection requests, reminders, and follow-ups automatically.
Yes — SmartSuite supports configurable formulas and data-driven calculations.
Yes — outputs from BIA assessments directly feed into the Operational Resilience and Business Continuity solutions.
Yes — SmartSuite includes interactive dependency mapping and heatmaps for visual analysis.
Discover the Power of Connected GRC
Break down silos, improve collaboration, and streamline compliance. SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.