Business Impact Analysis (BIA)
Solution Overview
The Business Impact Analysis (BIA) solution provides a structured approach for identifying critical business processes, evaluating potential impacts from disruptions, and defining recovery priorities.
SmartSuite centralizes data collection, scoring, and reporting to quantify operational, financial, reputational, and regulatory impacts across the organization.
With built-in templates, automated workflows, and customizable scoring models, SmartSuite helps organizations determine recovery time objectives (RTOs), recovery point objectives (RPOs), and dependencies between systems, teams, and vendors.
The solution supports regulatory frameworks such as DORA, ISO 22301, FFIEC, and NIST, ensuring full alignment with global resilience and continuity standards.
Core Capabilities
SmartSuite’s Business Impact Analysis (BIA) solution simplifies the process of evaluating critical business functions and defining recovery objectives — helping organizations prioritize what matters most during disruptions.
Process Inventory Management
Maintain a centralized catalog of business processes, owners, and dependencies.
Impact Scoring Models – Assess operational, financial, reputational, and legal impacts with customizable scoring criteria.
Recovery Objectives (RTO/RPO)
Define recovery time and point objectives for processes, systems, and applications.
Dependency Mapping
Identify upstream and downstream dependencies between teams, systems, and vendors.
Assessment Workflows
Assign, review, and approve BIA surveys with automated notifications.
Dashboard Analytics
Visualize critical process hierarchies, risk scores, and recovery gaps.
Reporting & Export
Generate summaries for leadership, auditors, or regulators.
The BIA Lifecycle
SmartSuite supports the complete BIA lifecycle — from identifying critical processes to defining recovery priorities and validating outcomes.
Identify & Scope
Define the scope and participants for the analysis.
Collect Data
Gather impact data and process details via structured assessments.
Analyze & Prioritize
Score impacts and rank processes by criticality.
Set Recovery Objectives
Define and validate RTOs and RPOs.
Report & Improve
Share results, update dependencies, and refine strategies over time.
Who Uses This Solution
The Business Impact Analysis (BIA) solution supports risk, continuity, and operations teams responsible for assessing and improving the organization’s recovery readiness.
Oversees the BIA process and validates recovery objectives.
Aligns RCSA outputs with process-level risk registers.
Provides input on process criticality and operational dependencies.
Defines system RTO/RPO targets and technology dependencies.
Reviews BIA findings to prioritize resilience investments.
Connected GRC Ecosystem
SmartSuite solutions form a unified GRC architecture. ERM connects with related solutions to synchronize data, workflows, and reporting.
Artificial Intelligence
SmartSuite's AI generates insights, summarizes complex results, and predicts risks within existing workflows to support proactive decisions.
Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.
Automations
Use SmartSuite's no-code engine to eliminate repetitive tasks and ensure accountability across risk operations.
Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.
Integrations
Integrate with the tools your teams use every day. Keep controls, incidents, and risk data in sync through prebuilt connectors and open APIs.
Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.
Frequently Asked Questions
Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.
SmartSuite offers four plan types: Team, Pro, Enterprise, and Signature.
- Team, Pro, and Enterprise Plans use a per-user pricing model with feature and usage limits designed to scale as your organization grows.
- Signature Plan provides per-solution pricing for enterprises that need to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for large user populations with advanced governance and support requirements.
You can start by filling out the partner program registration form here.
By signing up to the Service Provider Partner Program you agree to our terms and conditions.
There is no cost. However, there are additional eligibility requirements to join.
First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!
Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
Discover the Power of Connected GRC
Break down silos, improve collaboration, and streamline compliance. SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.