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Data Inventory & Records of Processing Activities (ROPA)

Maintain a data inventory and ROPA: processing purposes, lawful bases, vendors, retention, and risk controls in one place.

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DPIAs, PIAs & Impact Assessments

Run privacy impact assessments with templates, scoring, stakeholder reviews, mitigations, and approvals.

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DSAR & Rights Request Management

Manage DSARs end-to-end—intake, identity checks, data discovery, fulfillment, and deadlines with evidence.

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Privacy Incident & Breach Management

Track privacy incidents and breaches—triage, notifications, containment, evidence, and remediation workflows.

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Policy Lifecycle & Evidence Management

Manage policy lifecycle and link evidence to controls and requirements for audit-ready governance.

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Does SmartSuite support GDPR, CCPA, HIPAA, FERPA, and global privacy laws?

Yes — SmartSuite provides configurable workflows and evidence tracking aligned to global standards.

Can SmartSuite manage DSAR workflows end-to-end?

Yes — with intake, routing, approvals, SLA tracking, and full audit trails.

Does SmartSuite replace legacy DPIA tools or spreadsheets?

Yes — SmartSuite standardizes assess­ment templates and automates reviews.

How does SmartSuite manage privacy incidents?

Through structured logs, impact scoring, investigations, communications, and timelines.

Can SmartSuite visualize data flows and dependencies?

Yes — using linked records and system inventories.

Does SmartSuite manage retention schedules and lawful bases?

Yes — data inventory fields support these needs.

How does SmartSuite improve collaboration across teams?

By linking privacy, legal, security, and operations workflows in one system.

Is SmartSuite scalable for global organizations?

Yes — SmartSuite supports enterprise-wide privacy teams, multiple regions, and complex programs.

Chief Privacy Officer (CPO)

Oversees enterprise privacy strategy and ensures compliance with global regulations.

  • Benefit Statement:

SmartSuite centralizes the privacy program, giving CPOs visibility into processes, risks, and outcomes.

  • Benefit Source:

Dashboards, ROPAs, DPIAs, DSAR tracking.

Executive Leadership
How They Use the Suite:

Program Oversight

Monitors privacy activities, risks, and compliance status across the organization.

Risk & Incident Visibility

Reviews privacy incidents, investigations, and remediation progress.


Executive Reporting

Delivers board- and regulator-ready summaries with real-time data.

Data Protection Officer (DPO)

Acts as the organization’s regulatory liaison and privacy guardian, ensuring lawful data processing and response to regulators.

  • Benefit Statement:

SmartSuite helps DPOs manage DSARs, incidents, and assessments with full traceability and defensible audit trails.

  • Benefit Source:

DSAR workflows, incident management, assessment history, and regulatory reporting tools.

Privacy & Legal Leadership
How They Use the Privacy Management SmartSuite:

DSAR Oversight

Reviews and approves data subject request handling.

Incident Documentation

Maintains records of investigations and notifications.

Regulatory Readiness

Ensures required documentation is always available.

General Counsel / Privacy Counsel

Provides legal oversight for processing, contracts, and regulatory interpretation.

  • Benefit Statement:

SmartSuite standardizes reviews, evidence collection, and legal signoff workflows.

  • Benefit Source:

Legal reviews, document logs, approval workflows.

Privacy & Legal Leadership
How They Use the Privacy Management SmartSuite:

Processing Reviews

Verifies lawful bases and mitigations for data processing.

Contract Oversight

Reviews privacy clauses and third-party data handling terms.

Investigation Support

Oversees legal aspects of privacy incidents.

Privacy Program Manager

Runs day-to-day operations of the privacy program, coordinating assessments, reporting, and cross-functional activities.

  • Benefit Statement:

SmartSuite automates privacy workflows, enabling efficient execution and continuous compliance readiness.

  • Benefit Source:

Automated assessments, task routing, dashboards, and reporting workflows.

Privacy Operations & Compliance Roles
How They Use the Privacy Management SmartSuite:

DPIA / PIA Execution

Manages assessments and review cycles.

Evidence Management

Maintains supporting documentation centrally.

Program Reporting

Tracks completion, gaps, and upcoming obligations.

Compliance Manager / Risk Analyst

Ensures privacy controls, obligations, and mitigations are implemented and validated across the organization.

  • Benefit Statement:

SmartSuite provides real-time insight into privacy risks, controls, and remediation progress.

  • Benefit Source:

Risk registers, control mapping, issue tracking, and dashboards.

Privacy Operations & Compliance Roles
How They Use the Privacy Management SmartSuite:

Risk Analysis

Identifies and tracks privacy-related risks.

Control Validation

Monitors testing and mitigation effectiveness.

Audit Support

Prepares evidence for internal and external reviews.

Security Analyst / IT Architect

Ensures technical safeguards align with privacy requirements and regulatory expectations.

  • Benefit Statement:

SmartSuite connects technical risks and incidents directly to privacy workflows for unified oversight.

  • Benefit Source:

Incident logs, risk registers, system inventories, and linked remediation tasks.

Security & Technical Roles
How They Use the Privacy Management SmartSuite:

Incident Correlation

Links security incidents to privacy impact assessments.

Impact Analysis

Evaluates systems and data affected by incidents.

Control Testing Support

Assists with validation of technical controls.

Data Governance Analyst

Manages data quality, metadata, and processing integrity across systems and vendors.

  • Benefit Statement:

SmartSuite provides structured inventories and data lineage visibility for accurate privacy reporting.

  • Benefit Source:

ROPA records, system inventories, vendor linkage, and dashboards.

Analytics & Data Governance Roles
How They Use the Privacy Management SmartSuite:

Data Mapping

Maintains records of processing activities and data flows.

Inventory Updates

Keeps systems and vendors aligned with privacy requirements.

Reporting Support

Supplies accurate data for privacy dashboards and disclosures.

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