Solution

Privacy Management

Operationalize privacy programs and maintain compliance with global privacy regulations such as GDPR, HIPAA, and NIST Privacy — all within a centralized, automated workspace.

Solution Overview

The Privacy Management solution enables organizations to manage privacy compliance programs across multiple regulations and frameworks from one connected platform.

SmartSuite provides visibility into data processing activities, automates privacy impact assessments, and tracks compliance obligations for regulations like GDPR, CCPA, HIPAA, and the NIST Privacy Framework.

Teams can document data flows, monitor third-party processing, and automate risk assessments — ensuring personal data is collected, stored, and processed securely and transparently.

Built-in workflows and dashboards deliver complete oversight of privacy risks, remediation progress, and compliance status across the organization.

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Core Capabilities

SmartSuite’s Privacy Management solution simplifies data protection governance by bringing together data inventories, assessments, and compliance monitoring in one integrated system.

Data Inventory & Mapping

Maintain a complete inventory of personal data processing activities, systems, and storage locations.

Privacy Impact Assessments (PIA/DPIA)

Automate assessments to evaluate privacy risks and document mitigation measures.

Consent & Legal Basis Tracking

Record lawful processing bases and manage consent documentation.

Third-Party Data Processing Oversight

Monitor vendor data handling practices and contract compliance.

Incident & Breach Management

Capture, classify, and respond to privacy incidents within required timeframes.

Data Subject Request (DSR) Management

Track and fulfill access, deletion, or rectification requests.

Compliance Monitoring & Reporting

Visualize compliance status and generate regulatory reports automatically.

The Privacy Program Lifecycle

SmartSuite supports the entire privacy management lifecycle — from identifying personal data to continuous monitoring and reporting — ensuring compliance and accountability across all data processing activities.

1

Discover

Identify personal data assets and processing activities.

2

Assess

Evaluate risks through PIAs and DPIAs.

3

Mitigate

Implement corrective actions and controls.

4

Monitor

Track compliance, incidents, and third-party risks.

5

Report

Generate evidence and reports for regulators and stakeholders.

Who Uses This Solution

The Privacy Management solution supports data protection, legal, and compliance teams responsible for privacy governance and regulatory readiness.

Data Protection Officer (DPO)

Oversees privacy programs and ensures compliance with global data protection laws.

Privacy Manager

Coordinates PIAs, manages data inventories, and monitors compliance.

Compliance Officer

Ensures policies align with regulatory frameworks and internal controls.

Legal Counsel

Interprets regulatory text and validates compliance actions.

Security Officer / CISO

Collaborates on incident response and risk mitigation.

Connected GRC Ecosystem

SmartSuite solutions form a unified GRC architecture. ERM connects with related solutions to synchronize data, workflows, and reporting.

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Controls & Compliance
Associate risks with policies and standards that govern mitigation.
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Artificial Intelligence

SmartSuite's AI generates insights, summarizes complex results, and predicts risks within existing workflows to support proactive decisions.

AI Risk Insights

Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.

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Automations

Use SmartSuite's no-code engine to eliminate repetitive tasks and ensure accountability across risk operations.

AI Risk Insights

Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.

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Integrations

Integrate with the tools your teams use every day. Keep controls, incidents, and risk data in sync through prebuilt connectors and open APIs.

AI Risk Insights

Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.

Frequently Asked Questions

Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.

What are the different SmartSuite plan types?

SmartSuite offers four plan types: Team, Pro, Enterprise, and Signature.

  • Team, Pro, and Enterprise Plans use a per-user pricing model with feature and usage limits designed to scale as your organization grows.
  • Signature Plan provides per-solution pricing for enterprises that need to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for large user populations with advanced governance and support requirements.
How does the Signature Plan differ from other plan types?

You can start by filling out the partner program registration form here.

Are there limits on automations, API calls, or usage?

By signing up to the Service Provider Partner Program you agree to our terms and conditions.

What onboarding, training, and support services are included?

There is no cost. However, there are additional eligibility requirements to join.

First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!

Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.

Can SmartSuite provide customized pricing for complex organizations?

You will be able to work leads through your sales process to a closed-won or closed-lost state.

How can I get a customized quote for my organization?

You will be able to work leads through your sales process to a closed-won or closed-lost state.

Discover the Power of Connected GRC

Break down silos, improve collaboration, and streamline compliance.
SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.