Conversations Happen In Real-Time, No Matter Where You Are
With Your Team
Start a conversation in any record to collaborate on content directly where it lives. Share an idea, ask questions, clarify details, or convey the nuances of a status, risk, or blocking issue - all without switching context to look through emails or that long list of Slack threads.
With A Mention
@mention members or assign comments to pull them in to a quick conversation to keep work moving. Every @mention triggers notifications to the recipient's Notification Center in SmartSuite and via email.
More Options for Content
To Tell Your Story
A unique and game-changing feature allows users to add images, attachments, emojis, and more to any conversation. When words aren’t enough, bring in the big guns to weave your perfect story, no matter what your topic.
Quickly communicate your acknowledgement or approval with an emoji response without slowing down👍.
A Simple Comment
Conversations inevitably create action items, which are easily lost in the sea of competing priorities. Comments can be assigned to members, appearing in their notifications and My Work until they are marked as resolved.
Stay focused on Open Comments, or quickly shift to view All or Resolved items in any record. Next up is making a version of this for face-to-face conversations.
Directly In Grid View
Display Open Comments in Grid View to quickly spot conversations at-a-glance. Click the icon to open an existing conversation and jump in.
Explore how customers use conversations to collaborate smarter and see how they can improve your team’s communication.
Enhance any conversation with text and formatting features available in our next-gen docs.
Use all the rich text features available in documents directly in comments. Tell your story.
Insert An Image
Display images by selecting or pasting them into your document or comment. No, not every comment needs a meme.
Insert A Checklist
Insert a table into your document or conversation to quickly organize data.
Mention a Person
Draw a Member's attention by @mentioning them.
Create rich hyperlinks to external sites or link to internal SmartSuite content.
Make your lists stand out with bullets.
Use a numbered list for your information to make it easy to reference.
Insert An Emoji
Communicate visually by inserting an emoji. ☺️ Never watch the Emoji Movie. 🤨
Add An Attachment
Share files of any type by easily embedding them.
Insert A Date
Insert a date directly into your content using a date picker.
Insert a Code Block
Highlight code snippets, formatting them with a unique style.
Format text with distinctive headings that allow you to collapse their content.
Hey, let's talk.
No therapy needed - let’s get started with smarter conversations. Communication is 🔑.