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Enterprise Risk Management

Centralize the process of identifying, assessing, and mitigating risks — giving leadership real-time visibility and alignment with strategic objectives.

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Third-Party Risk

Standardize vendor due diligence, centralize assessments, and monitor ongoing risk exposure to ensure supplier reliability and compliance.

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Vendor Portal

Manage control frameworks and mappings across ISO, NIST, PCI, and more — enabling a unified test-once, comply-many approach to compliance.

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Risk and Control Self-Assessment (RCSA)

Orchestrate consistent risk and control assessments across business units with built-in scoring, evidence capture, and automated follow-ups.

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Issues Management

Log findings, assign ownership, manage remediation plans, and verify resolution to maintain continuous risk oversight.

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Policy Management

Govern creation, review, approvals, versioning, and attestations.

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Regulatory Change Management

Track regulatory updates and assess impact on controls and policies.

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SOC 2 Compliance

Map and test controls, collect evidence, and automate readiness tracking to streamline SOC 2 audits and maintain continuous trust with customers.

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CRI Profile Compliance

Centralize creation, approval, and publication of policies with full lifecycle tracking and attestations, ensuring they remain current, accessible, and auditable.

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Control Framework & Regulatory Libraries

Manage control frameworks and mappings across ISO, NIST, PCI, and more — enabling a unified test-once, comply-many approach to compliance.

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Compliance Assessments & Testing

Manage control frameworks and mappings across ISO, NIST, PCI, and more — enabling a unified test-once, comply-many approach to compliance.

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ESG & Sustainability Management

Operationalize privacy programs and maintain compliance with GDPR, HIPAA, NIST Privacy, and other regulations — all within a centralized, automated workspace.

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Audit Management

Plan, execute, and report on audits with complete assurance oversight — linking findings to risks, controls, and remediation actions in a single connected workspace.

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Issues Management

Log findings, assign ownership, manage remediation plans, and verify resolution to maintain continuous risk oversight.

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Operational Resilience

Define critical services, map dependencies, and validate recovery strategies to ensure business continuity, regulatory alignment, and organizational resilience.

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Business Impact Analysis (BIA)

Quantify the impact of disruptions, determine recovery objectives, and inform continuity strategies to strengthen organizational resilience.

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Incident Management

Operationalize privacy programs and maintain compliance with GDPR, HIPAA, NIST Privacy, and other regulations — all within a centralized, automated workspace.

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Crisis Management

Manage control frameworks and mappings across ISO, NIST, PCI, and more — enabling a unified test-once, comply-many approach to compliance.

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Contract Management

Facilitate the vendor contract lifecycle by tracking terms, SLAs, renewals, and obligations to ensure compliance, accountability, and reduced third-party risk.

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Business Structure & Hierarchy

Model organizational structure, dependencies, and relationships to visualize resilience coverage, risk ownership, and overall enterprise risk posture.

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Privacy Risk Management

Operationalize privacy programs and maintain compliance with GDPR, HIPAA, NIST Privacy, and other regulations — all within a centralized, automated workspace.

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What makes SmartSuite different from traditional GRC platforms?

Most GRC tools are siloed, complex, and require heavy configuration. SmartSuite delivers the same enterprise-grade power with a modern, no-code foundation that allows organizations to connect risk, compliance, and audit workflows in one intuitive platform.

It combines real-time visibility, automation, and AI to simplify governance — without the high implementation costs or long deployment cycles of legacy GRC systems.

Chief Risk Officer (CRO)

Oversees enterprise-wide risk management, ensuring risks are identified, assessed, and managed in alignment with strategic goals.

  • Improves compliance efficiency by 60% by unifying control testing, evidence management, and regulatory mapping in one workspace — eliminating redundant processes and enabling continuous oversight.

Based on Forrester Total Economic Impact of Compliance Automation, 2023 — automation and integrated control libraries reduced manual compliance workloads by 55–65%.

Executive Leadership
How the CRO Uses SmartSuite:

Enterprise Risk Oversight

Monitors top risks and KRIs through real-time dashboards connected to all business units.

Strategic Decision Support

Aligns risk mitigation plans with corporate objectives and board-level reporting.

Cross-Functional Coordination

Links risks, controls, and mitigation activities across departments for consistent oversight.

Chief Compliance Officer (CCO)

Drives the organization’s compliance strategy, ensuring adherence to laws, standards, and internal controls across all business units.

  • Improves compliance efficiency by 60% by unifying control testing, evidence management, and regulatory mapping in one workspace — eliminating redundant processes and enabling continuous oversight.

Based on Forrester Total Economic Impact of Compliance Automation, 2023 — automation and integrated control libraries reduced manual compliance workloads by 55–65%.

Executive Leadership
How the CCO Uses SmartSuite:

Compliance Monitoring

Oversees compliance calendars and control testing schedules in a unified workspace.

Regulatory Framework Mapping

Maps obligations across frameworks like CRI, ISO, and SOX for global visibility.

Assurance Reporting

Reviews automated dashboards summarizing compliance status, findings, and remediation progress.

Chief Information Security Officer (CISO)

Aligns cybersecurity risk management with enterprise governance and compliance goals.

  • Cuts audit and security evidence preparation time by 40% through automated framework mapping (NIST, SOC 2, ISO 27001) and centralized control documentation that eliminates manual collection and versioning.

Validated by Gartner Cyber GRC Market Guide, 2024 — automated evidence management reduced manual collection time by 35–45%.

Executive Leadership
How the CISO Uses SmartSuite:

Cyber Risk Oversight

Tracks IT and cyber risks with visual dashboards linked to remediation activities.

Control Governance

Maps security controls to frameworks like NIST or SOC 2 for streamlined evidence tracking.

Executive Reporting

Provides real-time updates to leadership on security posture and control effectiveness.

Head of Risk Management / ERM Director

Leads the enterprise risk management program, ensuring the organization operates within defined risk appetite levels.

  • Accelerates mitigation and review cycles by 50% through real-time task routing, escalation workflows, and consolidated risk-to-control linkages — ensuring faster resolution and accountability.

Deloitte Risk Transformation Report, 2023 — workflow automation reduced mitigation cycle times by 45–55%.

Risk & Compliance Leadership
How They Use SmartSuite:

Dynamic Risk Register

Maintains a live, centralized risk inventory with scoring and ownership assignments.

Mitigation Workflow Management

Automates task routing, escalation, and review cycles for mitigation actions.

Integrated Insights

Links risk data to controls, audits, and compliance results for comprehensive oversight.

Head of Compliance Management

Implements and enforces compliance programs across departments, ensuring policies and controls remain effective.

  • Reduces policy and control update effort by 55% by managing all frameworks, testing schedules, and attestations in a single SmartSuite environment.

MetricStream Benchmark Report, 2024 — centralized control libraries cut update workloads by 50–60%.

Risk & Compliance Leadership
How They Use SmartSuite:

Policy Lifecycle Management

Tracks creation, approval, and attestation of compliance policies.

Regulatory Control Mapping

Maps controls to multiple frameworks and assigns testing responsibilities.

Audit Readiness

Produces real-time reports showing control performance and compliance status.