SOC 2 Compliance
Map and test controls, collect evidence, and automate readiness tracking to streamline SOC 2 audits and maintain continuous trust with customers.
Solution Overview
The SOC 2 Compliance solution helps organizations prepare for and maintain SOC 2 Type I and Type II certifications through centralized control tracking, evidence management, and audit readiness automation.
SmartSuite enables teams to define Trust Services Criteria (TSC), link controls and risks, and document evidence across all five SOC 2 categories: Security, Availability, Processing Integrity, Confidentiality, and Privacy.
Built-in workflows automate evidence requests, testing schedules, and status reporting, ensuring teams stay prepared for audits year-round.
SOC 2 data can also be linked to other compliance frameworks — such as ISO 27001, NIST 800-53, and CRI Profile — supporting a “test-once, comply-many” approach across your compliance landscape.
Core Capabilities
SmartSuite’s SOC 2 Compliance solution simplifies readiness, testing, and audit collaboration through structured workflows and continuous compliance tracking.
Trust Services Criteria (TSC) Mapping
Align controls to the five SOC 2 principles: Security, Availability, Processing Integrity, Confidentiality, and Privacy.
Control Testing & Validation
Schedule and automate periodic control tests with defined owners and evidence attachments.
Evidence Collection & Review
Centralize documentation uploads with due dates and audit trail tracking.
Audit Readiness Dashboard
Visualize testing progress and evidence completion in real time.
Framework Cross-Mapping
Link SOC 2 controls to other frameworks like ISO, NIST, or CRI Profile.
Workflow Automation
Route testing assignments, approvals, and evidence reviews automatically.
Reporting & Export
Generate SOC 2 readiness reports and auditor access packages.
The SOC 2 Readiness Lifecycle
SmartSuite supports every phase of SOC 2 readiness — from framework definition to continuous monitoring — keeping teams aligned and prepared for audits.
Define & Map Controls
Configure TSC categories and connect controls to each criterion.
Test & Validate Controls
Conduct periodic reviews and document results.
Collect & Review Evidence
Gather and approve supporting documentation.
Report & Audit
Generate readiness summaries and share results with auditors.
Monitor & Improve
Track findings and implement corrective actions for future cycles.
Who Uses This Solution
The SOC 2 Compliance solution supports security, compliance, and audit teams managing certification readiness and ongoing trust programs.
Plans and oversees assessment campaigns.
Ensures technical controls meet TSC requirements.
Provides responses, documentation, and evidence.
Reviews controls, evidence, and reports through secure workspace access.
Monitors overall compliance posture and risk coverage.
Connected GRC Ecosystem
SmartSuite solutions form a unified GRC architecture. ERM connects with related solutions to synchronize data, workflows, and reporting.
Artificial Intelligence
SmartSuite's AI generates insights, summarizes complex results, and predicts risks within existing workflows to support proactive decisions.
Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.
Automations
Use SmartSuite's no-code engine to eliminate repetitive tasks and ensure accountability across risk operations.
Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.
Integrations
Integrate with the tools your teams use every day. Keep controls, incidents, and risk data in sync through prebuilt connectors and open APIs.
Detect patterns across registers, incidents, and control failures; generate mitigation recommendations.
Frequently Asked Questions
Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.
SmartSuite offers four plan types: Team, Pro, Enterprise, and Signature.
- Team, Pro, and Enterprise Plans use a per-user pricing model with feature and usage limits designed to scale as your organization grows.
- Signature Plan provides per-solution pricing for enterprises that need to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for large user populations with advanced governance and support requirements.
You can start by filling out the partner program registration form here.
By signing up to the Service Provider Partner Program you agree to our terms and conditions.
There is no cost. However, there are additional eligibility requirements to join.
First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!
Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
You will be able to work leads through your sales process to a closed-won or closed-lost state.
Discover the Power of Connected GRC
Break down silos, improve collaboration, and streamline compliance. SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.