SOC 2 Compliance
Map and test controls, collect evidence, and automate readiness tracking to streamline SOC 2 audits and maintain continuous trust with customers.
Solution Overview
The SOC 2 Compliance solution helps organizations prepare for and maintain SOC 2 Type I and Type II certifications through centralized control tracking, evidence management, and audit readiness automation.
SmartSuite enables teams to define Trust Services Criteria (TSC), link controls and risks, and document evidence across all five SOC 2 categories: Security, Availability, Processing Integrity, Confidentiality, and Privacy.
Built-in workflows automate evidence requests, testing schedules, and status reporting, ensuring teams stay prepared for audits year-round.
SOC 2 data can also be linked to other compliance frameworks — such as ISO 27001, NIST 800-53, and CRI Profile — supporting a “test-once, comply-many” approach across your compliance landscape.
Core Capabilities
SmartSuite’s SOC 2 Compliance solution simplifies readiness, testing, and audit collaboration through structured workflows and continuous compliance tracking.
Trust Services Criteria (TSC) Mapping
Align controls to the five SOC 2 principles: Security, Availability, Processing Integrity, Confidentiality, and Privacy.
Control Testing & Validation
Schedule and automate periodic control tests with defined owners and evidence attachments.
Evidence Collection & Review
Centralize documentation uploads with due dates and audit trail tracking.
Audit Readiness Dashboard
Visualize testing progress and evidence completion in real time.
Framework Cross-Mapping
Link SOC 2 controls to other frameworks like ISO, NIST, or CRI Profile.
Workflow Automation
Route testing assignments, approvals, and evidence reviews automatically.
Reporting & Export
Generate SOC 2 readiness reports and auditor access packages.
The SOC 2 Readiness Lifecycle
SmartSuite supports every phase of SOC 2 readiness — from framework definition to continuous monitoring — keeping teams aligned and prepared for audits.
Define & Map Controls
Configure TSC categories and connect controls to each criterion.
Test & Validate Controls
Conduct periodic reviews and document results.
Collect & Review Evidence
Gather and approve supporting documentation.
Report & Audit
Generate readiness summaries and share results with auditors.
Monitor & Improve
Track findings and implement corrective actions for future cycles.
Who Uses This Solution
The SOC 2 Compliance solution supports security, compliance, and audit teams managing certification readiness and ongoing trust programs.
Ensures third-party engagements meet internal policy standards and regulatory obligations across security, privacy, and operational domains.
Ensures technical controls meet TSC requirements.
Responsible for implementing and maintaining assigned controls.
Reviews controls, evidence, and reports through secure workspace access.
Monitors overall compliance posture and risk coverage.
Connected GRC Ecosystem
The SOC 2 Compliance solution integrates across SmartSuite’s GRC modules, ensuring unified control management and consistent evidence tracking across all frameworks.
Modernizing Governance, Risk, and Compliance
Modernize how you manage governance, risk, and compliance with SmartSuite — a unified platform built for today’s connected enterprise.
Artificial Intelligence
SmartSuite's AI generates insights, summarizes complex results, and predicts risks within existing workflows to support proactive decisions.
AI Evidence Summaries
Automatically summarize large volumes of SOC 2 evidence, audit artifacts, and testing results into clean, digestible summaries aligned to the Trust Services Criteria
AI Gap Detection & Control Recommendations
Highlight missing evidence, incomplete control activities, or gaps in SOC 2 requirements — with AI suggesting recommended remediation actions.
AI Control Narrative Drafting
Generate or refine SOC 2 control narratives based on existing processes, policies, and system descriptions, ensuring clarity and audit-readiness.
Automations
Use SmartSuite's no-code engine to eliminate repetitive tasks and ensure accountability across risk operations.
Automated Evidence Requests
Trigger recurring or event-based evidence collection tasks for control owners, with reminders and escalation for overdue submissions.
Control Testing & Readiness Workflows
Automate annual and quarterly SOC 2 control testing, assign owners, route results for review, and capture auditor-ready documentation.
Remediation Assignment & Escalation
When gaps are identified, automatically generate remediation tasks, assign them to responsible owners, and track them through completion.
Integrations
Integrate with the tools your teams use every day. Keep controls, incidents, and risk data in sync through prebuilt connectors and open APIs.
Evidence & Document Repositories
Integrate with SharePoint, Google Drive, Box, and OneDrive to upload, store, and link SOC 2 evidence directly to control records.
Compliance & Monitoring Tools
Connect with Drata, Vanta, Tugboat, or internal monitoring systems to sync controls, evidence status, test results, and remediation items.
IT Systems & Communication Tools
Use integrations with Okta, Azure AD, Slack, Microsoft Teams, and ticketing tools like Jira or ServiceNow to collect logs, track identity controls, and coordinate SOC 2 operations.
Frequently Asked Questions
Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.
Yes — it supports both readiness and ongoing monitoring for Type I and Type II audits.
Yes — each control can be mapped to multiple frameworks for unified testing and reporting.
Yes — auditors can be granted restricted, read-only access to relevant controls and supporting evidence.
Yes — recurring testing workflows can be scheduled with automated task assignments.
Discover the Power of Connected GRC
Break down silos, improve collaboration, and streamline compliance. SmartSuite helps GRC teams achieve more — with integrated data, automation, and a shared source of truth across the organization.