Centralize the process of identifying, assessing, and mitigating risks — giving leadership real-time visibility and alignment with strategic objectives.
Standardize vendor due diligence, centralize assessments, and monitor ongoing risk exposure to ensure supplier reliability and compliance.
Allow vendors to securely submit assessments, evidence, and attestations through a branded SmartSuite portal — simplifying third-party collaboration and transparency.
Identify and assess cyber risks, track threats and vulnerabilities, and connect remediation actions directly to your risk framework for complete visibility.
Map and test controls, collect evidence, and automate readiness tracking to streamline SOC 2 audits and maintain continuous trust with customers.
Centralize creation, approval, and publication of policies with full lifecycle tracking and attestations, ensuring they remain current, accessible, and auditable.
Manage control frameworks and mappings across ISO, NIST, PCI, and more — enabling a unified test-once, comply-many approach to compliance.
Define critical services, map dependencies, and validate recovery strategies to ensure business continuity, regulatory alignment, and organizational resilience.
Quantify the impact of disruptions, determine recovery objectives, and inform continuity strategies to strengthen organizational resilience.
Capture, investigate, and resolve incidents from detection to closure with automated notifications, communications, and root cause tracking to minimize disruption.
Coordinate enterprise response to major crises using structured playbooks, communication logs, and real-time task tracking to ensure clear leadership and control.
Most GRC tools are siloed, complex, and require heavy configuration. SmartSuite delivers the same enterprise-grade power with a modern, no-code foundation that allows organizations to connect risk, compliance, and audit workflows in one intuitive platform.
It combines real-time visibility, automation, and AI to simplify governance — without the high implementation costs or long deployment cycles of legacy GRC systems.
Yes. SmartSuite was purpose-built for highly regulated environments. The GRC Solution Suite supports frameworks such as NIST, ISO 27001, SOC 2, SOX, GDPR, CRI Profile, and others.
Our customers include financial institutions, healthcare providers, and manufacturers who rely on SmartSuite to manage compliance, risk assessments, and control testing with audit-ready transparency.
Security is embedded into every layer of the SmartSuite Platform.
- SOC 2 Type II certified infrastructure.
- Role-based access controls with field-level permissions.
- Audit logs and activity history for every record change.
- IP restrictions, SSO, and 2FA for enterprise control.
- Data is encrypted in transit and at rest, ensuring compliance with global privacy standards.
Absolutely. SmartSuite provides a robust Enterprise Integration Framework with native connectors (Slack, Microsoft Teams, Jira, Salesforce, ServiceNow, etc.) and open APIs for custom integrations.
Many customers use SmartSuite as the connective layer that unifies risk, audit, and IT governance data across multiple systems.
Traditional GRC platforms can take months — even years — to configure. SmartSuite’s no-code approach allows you to launch tailored risk and compliance solutions in weeks.
Pre-built templates and automation blueprints accelerate setup, while SmartSuite Studio makes it easy to adjust workflows as your program evolves.
SmartSuite supports enterprise-scale deployments with thousands of users, multi-region data hosting (U.S. and E.U.), and configurable access governance.
Our Solution-Based Pricing model allows enterprises to license specific solutions — such as GRC — for tens of thousands of users while maintaining consistent performance, security, and governance.
Chief Risk Officer (CRO)
Oversees enterprise-wide risk management, ensuring risks are identified, assessed, and managed in alignment with strategic goals.
- Improves compliance efficiency by 60% by unifying control testing, evidence management, and regulatory mapping in one workspace — eliminating redundant processes and enabling continuous oversight.
Based on Forrester Total Economic Impact of Compliance Automation, 2023 — automation and integrated control libraries reduced manual compliance workloads by 55–65%.
Enterprise Risk Oversight
Monitors top risks and KRIs through real-time dashboards connected to all business units.
Strategic Decision Support
Aligns risk mitigation plans with corporate objectives and board-level reporting.
Cross-Functional Coordination
Links risks, controls, and mitigation activities across departments for consistent oversight.
Chief Compliance Officer (CCO)
Drives the organization’s compliance strategy, ensuring adherence to laws, standards, and internal controls across all business units.
- Improves compliance efficiency by 60% by unifying control testing, evidence management, and regulatory mapping in one workspace — eliminating redundant processes and enabling continuous oversight.
Based on Forrester Total Economic Impact of Compliance Automation, 2023 — automation and integrated control libraries reduced manual compliance workloads by 55–65%.
Compliance Monitoring
Oversees compliance calendars and control testing schedules in a unified workspace.
Regulatory Framework Mapping
Maps obligations across frameworks like CRI, ISO, and SOX for global visibility.
Assurance Reporting
Reviews automated dashboards summarizing compliance status, findings, and remediation progress.
Chief Information Security Officer (CISO)
Aligns cybersecurity risk management with enterprise governance and compliance goals.
- Cuts audit and security evidence preparation time by 40% through automated framework mapping (NIST, SOC 2, ISO 27001) and centralized control documentation that eliminates manual collection and versioning.
Validated by Gartner Cyber GRC Market Guide, 2024 — automated evidence management reduced manual collection time by 35–45%.
Cyber Risk Oversight
Tracks IT and cyber risks with visual dashboards linked to remediation activities.
Control Governance
Maps security controls to frameworks like NIST or SOC 2 for streamlined evidence tracking.
Executive Reporting
Provides real-time updates to leadership on security posture and control effectiveness.
Head of Risk Management / ERM Director
Leads the enterprise risk management program, ensuring the organization operates within defined risk appetite levels.
- Accelerates mitigation and review cycles by 50% through real-time task routing, escalation workflows, and consolidated risk-to-control linkages — ensuring faster resolution and accountability.
Deloitte Risk Transformation Report, 2023 — workflow automation reduced mitigation cycle times by 45–55%.
Dynamic Risk Register
Maintains a live, centralized risk inventory with scoring and ownership assignments.
Mitigation Workflow Management
Automates task routing, escalation, and review cycles for mitigation actions.
Integrated Insights
Links risk data to controls, audits, and compliance results for comprehensive oversight.
Head of Compliance Management
Implements and enforces compliance programs across departments, ensuring policies and controls remain effective.
- Reduces policy and control update effort by 55% by managing all frameworks, testing schedules, and attestations in a single SmartSuite environment.
MetricStream Benchmark Report, 2024 — centralized control libraries cut update workloads by 50–60%.
Policy Lifecycle Management
Tracks creation, approval, and attestation of compliance policies.
Regulatory Control Mapping
Maps controls to multiple frameworks and assigns testing responsibilities.
Audit Readiness
Produces real-time reports showing control performance and compliance status.
Internal Audit Director / Manager
Oversees internal audit planning, coordination, and reporting, providing assurance to executives and the board.
- Benefit Statement:
Improves audit cycle efficiency by 65% through automated issue tracking, real-time dashboards, and centralized workpaper management — enabling continuous assurance and faster reporting to the board.
Forrester TEI of Audit Automation, 2023 — integrated issue tracking reduced audit closeout time by 60–70%..
Audit Universe Management
Defines and maintains all auditable entities with risk and control relationships.
Issue Tracking & Remediation
Tracks open findings, action owners, and resolution deadlines.
Continuous Assurance
Provides leadership with dashboards highlighting audit progress and recurring issues.
Operational Risk Manager
Identifies resilience risks and ensures mitigation measures are embedded in business operations.
- Benefit Statement:
SmartSuite gives Risk Managers complete visibility into continuity-related risks and controls, enabling proactive mitigation and continuous improvement.
- Benefit Source:
Integrated risk assessments, linked controls, and performance dashboards.
Risk Assessment Integration
Connects continuity plans to enterprise risk assessments.
Control Monitoring
Tracks testing and performance of controls related to operational resilience.
Performance Insights
Reviews risk indicators tied to recovery performance and readiness.
Control Owner / Process Owner
Maintains ownership over controls, ensuring they are designed and operating effectively within their assigned processes.
- Benefit Statement:
Reduces quarterly attestation effort by 50% through automated workflows that collect control evidence, testing results, and sign-offs in one connected workspace.
Forrester Compliance ROI Analysis, 2023 — organizations adopting automated attestations reduced manual attestation time by half.
Control Monitoring
Reviews assigned controls and updates testing results within the platform.
Evidence Documentation
Uploads and maintains supporting evidence for audit and compliance reviews.
Attestation Tracking
Completes and certifies quarterly control attestations through automated workflows.
Risk & Compliance Analyst
Supports ESG compliance and risk management by tracking ESG-related risks, controls, and corrective actions.
- Benefit Statement:
SmartSuite helps analysts ensure ESG risks are documented, control effectiveness is tracked, and remediation activity is transparent and auditable.
- Benefit Source:
Risk registers, control testing workflows, and integrated issue management.
Risk Identification
Logs ESG risks such as supply chain ethics, environmental impact, or governance lapses.
Control Monitoring
Tracks testing, control performance, and mitigation activities.
ESG-Audit Alignment
Connects ESG risks and controls to internal audit findings.
Internal Auditor / Assurance Specialist
Executes audits, validates control operation, and reports on findings and corrective actions.
- Benefit Statement:
Speeds evidence validation and issue closure by 45% through real-time linkage between findings, corrective actions, and uploaded documentation — eliminating spreadsheet tracking.
Deloitte Internal Audit Trends, 2023 — automation tools shortened validation and closure timelines by 40–50%.
Fieldwork Management
Conducts control testing and captures results directly within SmartSuite.
Evidence Tracking
Links findings to uploaded documentation and testing steps for traceability.
Remediation Verification
Reviews and validates that corrective actions are implemented and effective.
Department Head / Business Unit Leader
Owns operational risks within their domain and ensures controls are executed effectively by their teams.
- Benefit Statement:
Reduces enterprise risk assessment cycle time by up to 45% through a single, connected risk register and automated workflow tracking — allowing faster visibility into risk trends and mitigation progress across all business units.
Supported by Forrester GRC TEI Study, 2023 — unified risk data models and automation shortened assessment cycles by 40–50%.
Risk Review & Approval
Reviews department-specific risks, incidents, and control results.
Action Oversight
Monitors mitigation progress and validates closure of key issues.
Performance Monitoring
Uses dashboards to measure risk reduction and compliance KPIs.
Third-Party / Vendor Risk Manager
Manages vendor risk assessments, onboarding, and compliance verification for third-party relationships.
- Benefit Statement:
Reduces enterprise risk assessment cycle time by up to 45% through a single, connected risk register and automated workflow tracking — allowing faster visibility into risk trends and mitigation progress across all business units.
Supported by Forrester GRC TEI Study, 2023 — unified risk data models and automation shortened assessment cycles by 40–50%.
Vendor Assessment Workflow
Distributes and reviews due diligence questionnaires automatically.
Risk Scoring
Calculates risk ratings based on responses and performance metrics.
Remediation Tracking
Assigns and tracks corrective actions for vendors with identified gaps.
Business Continuity / Resilience Manager
Ensures continuity and recovery plans align with risk and compliance objectives.
- Benefit Statement:
Reduces enterprise risk assessment cycle time by up to 45% through a single, connected risk register and automated workflow tracking — allowing faster visibility into risk trends and mitigation progress across all business units.
Supported by Forrester GRC TEI Study, 2023 — unified risk data models and automation shortened assessment cycles by 40–50%.
Impact Analysis Integration
Links BIAs with enterprise risks and mitigation plans.
Plan Management
Develops and maintains continuity plans, linking them to key business functions.
Testing & Reporting
Tracks exercise results and recovery readiness dashboards for continuous improvement.
Legal Counsel / Data Privacy Officer (DPO)
Advises on regulatory, privacy, and legal risk matters and ensures compliance with data protection requirements.
- Benefit Statement:
Reduces enterprise risk assessment cycle time by up to 45% through a single, connected risk register and automated workflow tracking — allowing faster visibility into risk trends and mitigation progress across all business units.
Supported by Forrester GRC TEI Study, 2023 — unified risk data models and automation shortened assessment cycles by 40–50%.
Privacy Risk Management
Manages incident logs, DPIAs, and breach reporting workflows.
Regulatory Alignment
Links privacy requirements to frameworks like GDPR and CCPA.
Contract Compliance
Reviews and monitors legal agreements tied to data processing activities.
IT Risk Manager
Coordinates cybersecurity risk within broader IT governance, operations, and resilience programs.
- Benefit Statement:
SmartSuite helps IT risk teams maintain an accurate risk register, monitor mitigation progress, and provide continuous risk visibility.
- Benefit Source:
Risk scoring models, remediation workflows, and analytics dashboards.
IT Risk Register
Documents and assesses technology risks across assets and systems.
Remediation Oversight
Links risks and incidents to mitigation actions, owners, and timelines.
Reporting
Produces risk trends and exposure analytics for leadership reviews.
ESG Compliance Lead
Aligns sustainability and social responsibility efforts with enterprise governance and compliance frameworks.
- Benefit Statement:
Reduces enterprise risk assessment cycle time by up to 45% through a single, connected risk register and automated workflow tracking — allowing faster visibility into risk trends and mitigation progress across all business units.
Supported by Forrester GRC TEI Study, 2023 — unified risk data models and automation shortened assessment cycles by 40–50%.
ESG Risk Assessment
Integrates ESG risks into enterprise risk registers.
Framework Alignment
Maps ESG disclosures to GRC control frameworks.
Performance Reporting
Tracks environmental and social metrics tied to corporate governance initiatives.
