Industry solutions

SmartSuite for
Pharmaceuticals

SmartSuite unifies quality, regulatory, clinical, manufacturing, and operational workflows—replacing disconnected pharma systems with one modern, connected platform.

Pharmaceuticals in SmartSuite

Transform Quality, Regulatory & Operational Workflows

Pharmaceutical organizations often manage critical processes across disconnected systems — from quality and regulatory tools to clinical and manufacturing platforms. These silos create data gaps, slow compliance activities, and increase operational risk.

SmartSuite replaces this fragmented environment with one connected platform that unifies teams, data, and workflows across the pharma value chain.

SmartSuite helps pharmaceutical organizations:

  • Integrate quality, regulatory, clinical, manufacturing, and ops workflows
  • Reduce system fragmentation across QMS, RIM, and operational tools
  • Standardize workflows for audits, deviations, CAPA, and documentation
  • Improve coordination between quality, regulatory, clinical, and operations
  • Gain real-time visibility into compliance, risks, actions, and approvals
Pharmaceuticals in SmartSuite

Integrated Quality Ops

Quality • Regulatory • Clinical • Manufacturing

Unified data + connected compliance workflows

Connected Programs

QMS • RIM • CAPA • Audits

One platform replacing fragmented pharma systems

Rapid Implementation

Prebuilt pharma solutions speed adoption

No-code tools adapt quickly across teams & sites

How SmartSuite Supports Pharmaceutical Organizations

SmartSuite helps pharmaceutical companies manage GxP, CAPA, and validation processes in one compliant platform. Simplify audits, enhance visibility, and maintain FDA and EMA readiness.

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Maintain Continuous GxP Compliance

Centralize GxP compliance activities in a single validated workspace. SmartSuite standardizes how teams manage controls, documentation, and approvals—supporting ongoing compliance with global regulatory requirements.

Key capabilities include:

  • Track GMP, GLP, GCP, FDA 21 CFR Part 11, and EMA Annex 11 requirements
  • Maintain validated electronic records and electronic signatures
  • Manage compliance documentation with version control and audit trails
  • Monitor compliance status and readiness across sites in real time
Pharmaceuticals in SmartSuite

Improve Product Quality and Audit Readiness

Manage quality events and corrective actions with full traceability. SmartSuite helps teams investigate deviations, implement CAPAs, and demonstrate effective quality oversight during inspections.

Key capabilities include:

  • Capture deviations, complaints, and nonconformances centrally
  • Perform root-cause analysis and manage CAPAs from issue to closure
  • Track effectiveness checks and corrective action completion
  • Link quality events directly to audits and regulatory reporting
Pharmaceuticals in SmartSuite

Automate Validation and Documentation Workflows

Digitize validation activities to reduce manual effort and inspection risk. SmartSuite ensures validation documentation, reviews, and approvals remain complete and inspection-ready.

Key capabilities include:

  • Manage validation plans, protocols, and evidence digitally
  • Automate document reviews, approvals, and change tracking
  • Maintain a continuous validated state across systems and processes
  • Support inspection readiness with centralized documentation
Pharmaceuticals in SmartSuite

Ensure Supplier Compliance and Accountability

Gain visibility into supplier quality and compliance across the supply chain. SmartSuite helps pharmaceutical teams manage vendor certifications, audits, and performance proactively.

Key capabilities include:

  • Track supplier certifications, audits, and quality agreements
  • Assess supplier risk and performance using scoring and trends
  • Manage corrective actions tied to supplier findings
  • Maintain traceability between suppliers, products, and quality events
Pharmaceuticals in SmartSuite

Featured Solution Suites For Pharmaceuticals

Explore SmartSuite Solution Suites built to ensure compliance, quality, and operational excellence in regulated pharma environments.

INDUSTRY CHALLENGES

Pharmaceuticals

Challenges

Challenges
How SmartSuite Helps
Maintaining GxP, GMP, and 21 CFR Part 11 compliance across global operations is complex.
SmartSuite automates control tracking, validation documentation, and audit trails aligned with FDA and EMA requirements.
Quality events (deviations, CAPAs, complaints) are tracked in disconnected systems.
Manage quality events and CAPAs in one connected platform with automated routing, review, and closure tracking.
Regulatory submissions and change controls are time-consuming and fragmented.
Use SmartSuite workflows to coordinate regulatory documentation, approvals, and version-controlled submissions.
Supplier quality and compliance oversight require extensive manual tracking.
Automate supplier audits, certifications, and risk scoring with SmartSuite’s Third-Party Risk and Quality Management suites.
Clinical and manufacturing teams lack unified visibility.
Connect R&D, QA, manufacturing, and compliance teams through shared dashboards and linked data for complete process traceability.

Trusted by Over
2,000 Organizations Worldwide

From global enterprises to innovative startups, SmartSuite helps organizations in every industry modernize their workflows, strengthen governance, and deliver measurable results.

Catalent BCP

Catalent BCP

Catalent

Catalent GRC

Catalent GRC

Catalent

Biopharma Leader – Global

How a Global Biopharmaceutical Leader Modernized Vendor Workflows Without Adding Risk

Biopharma Leader – Global

Why SmartSuite For Pharmaceutical Companies

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GxP-Aligned Connected Workflows

Unify quality, regulatory, and R&D operations within one platform built for GMP, GLP, and GCP environments.

Designed for FDA and EMA Compliance

Pre-built templates aligned with 21 CFR Part 11, Annex 11, and ISO 9001 ensure traceability and audit readiness.

Validated Platform with Audit Trails

Every change is logged automatically, maintaining a compliant record of activity for audits and inspections.

AI Assist Automation

Use SmartSuite AI Assist to summarize deviations, generate CAPA reports, or draft submission documents instantly.

REGULATORY FRAMEWORKS

Aligned with Regulatory Frameworks

Map controls and evidence to the frameworks your institution follows.

  • FFIEC, CRI Profile, SOX, and OCC guidelines
  • NIST and ISO cybersecurity standards
  • Vendor oversight and audit traceability
REGULATORY FRAMEWORKS

AI That Adapts to Your Industry — On Your Terms

SmartSuite embeds AI directly into your workflows to accelerate automation, reporting, and insight generation — while giving you complete control over which models you use and how your data is handled.



Choose from OpenAI, Anthropic, Google Gemini, AWS Bedrock, Azure, Perplexity, Nscale, IBM watsonx, and Xai. Connect your own API keys for full privacy and compliance.

  • Bring Your Own AI

Accelerated first-response targets for high-severity issues, so critical incidents are acknowledged, triaged, and moving toward resolution as quickly as possible.

  • AI in Action

Use AI to generate compliance reports, summarize audits, and build automations that enhance accuracy and efficiency.

  • Data Privacy by Design

SmartSuite never uses customer data for model training. All AI calls route securely through your credentials.

  • Customizable Intelligence

Mix models for different needs — reporting, content creation, risk analysis — and tailor performance per workflow.

Featured Resources

Explore resources and insights for compliance, risk, and quality leaders in aerospace.

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Practical AI Workflows in SmartSuite: From Projects to CRM and Beyond
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Enhancing GRC with AI

Frequently Asked Questions

Common questions from pharmaceutical quality, regulatory, and compliance teams.

Yes. SmartSuite provides a validated framework with documentation for IQ/OQ/PQ and supports customer-specific validation processes.

Most organizations deploy within 60–90 days, depending on validation scope and integration requirements.

Ready to Connect Quality, Compliance, and R&D?

See how pharmaceutical leaders use SmartSuite to ensure GxP compliance, accelerate product development, and simplify audits.