SmartSuite for
Healthcare & Life Sciences
SmartSuite unifies compliance, quality, risk, and operational workflows—replacing disconnected healthcare systems with one modern, connected platform.

Transform Healthcare Operations Across Compliance, Quality & Administration
Healthcare organizations often manage critical workflows across disconnected systems — from compliance tools to quality platforms to manual spreadsheets. These silos slow coordination, create inconsistencies, and increase operational and regulatory risk.
SmartSuite brings these workflows together in one connected platform, improving visibility, standardizing processes, and helping clinical, administrative, and compliance teams work in sync.
SmartSuite helps healthcare organizations:
- Integrate compliance, quality, risk, and incident management workflows
- Replace fragmented, siloed systems with a unified operational platform
- Standardize processes across patient safety, quality reporting, and regulatory reviews
- Improve coordination between compliance, risk, quality, IT, and operations
- Gain real-time visibility into risks, corrective actions, and quality metrics

Integrated Care Operations
Compliance • Quality • Risk • Incident Mgmt
Unified data + connected clinical & admin workflows
Connected programs
Compliance • Quality • Safety • Operations
One platform replacing fragmented healthcare systems
Rapid Implementation
Prebuilt healthcare solutions reduce setup time
No-code tools simplify rollout & ongoing updates
How SmartSuite Supports Healthcare & Life Sciences
SmartSuite enables healthcare providers and research organizations to unify compliance, risk, and quality operations in one secure, auditable system.
Maintain HIPAA and Regulatory Compliance
Centralize healthcare compliance and accreditation activities in a single system. SmartSuite standardizes how teams manage controls, evidence, and documentation—supporting ongoing readiness for audits, inspections, and accreditation reviews.
Key capabilities include:
- Track HIPAA, HITECH, ISO 27001, and Joint Commission requirements in one workspace
- Maintain audit-ready evidence repositories with approvals and version history
- Automate policy reviews, attestations, and compliance reporting
- Monitor compliance status and gaps with real-time dashboards

Improve Quality and Patient Safety
Manage quality events and corrective actions with full traceability. SmartSuite helps healthcare teams respond to incidents consistently while driving continuous improvement across facilities and departments.
Key capabilities include:
- Capture incidents, adverse events, and near misses centrally
- Perform root-cause analysis and manage CAPAs from initiation to closure
- Track quality metrics and trends across locations and service lines
- Ensure accountability with automated task assignments and approvals

Strengthen Clinical and Operational Risk Oversight
Proactively identify, assess, and mitigate risks that impact patient care and operations. SmartSuite connects risk assessments, incidents, and remediation actions into a single risk management workflow.
Key capabilities include:
- Maintain centralized risk registers for clinical and operational risks
- Link incidents directly to risk assessments and mitigation plans
- Automate escalation and response workflows for critical events
- Visualize risk exposure using heatmaps and response dashboards

Simplify Internal Audits and Governance Reporting
Replace manual audit coordination with structured, automated workflows. SmartSuite provides visibility into audit progress, findings, and remediation across healthcare organizations and research teams.
Key capabilities include:
- Plan and execute internal, external, and accreditation audits
- Centralize findings, evidence, and management responses
- Track remediation progress and ownership across departments
- Deliver executive-ready audit and governance reports

Featured Solution Suites for Healthcare & Life Sciences
Explore SmartSuite Solution Suites designed for clinical, operational, and compliance excellence.
Ensure adherence to AS9100, ITAR, DFARS, CMMC, and aerospace regulatory mandates with structured workflows and audit-ready reporting across programs and operations.
Identify and assess operational, financial, and project risks. Track mitigation plans and integrate risk data across programs.
Manage non-conformances, CAPAs, and inspections with full traceability from issue detection to resolution.
Plan, execute, and report on audits with complete assurance oversight — linking findings to risks, controls, and remediation actions in a single connected workspace.
Digitize policy lifecycles — from drafting and review to approval — ensuring that staff and faculty always access current policies.
Plan and govern programs and projects with shared timelines, dependencies, resources, risks, and executive reporting—so delivery stays aligned and on track.
Streamline IT support, asset management, and incident resolution with service desk automation and built-in analytics.
Healthcare / Life Sciences
Challenges
Why Smartsuite For Healthcare
Connected Workflows Across the Continuum of Care
Unify compliance, risk, quality, and safety management in one intuitive platform — improving visibility and collaboration.
No-Code Flexibility
Build and adapt workflows for your unique clinical and operational needs without developer support.
Built for Healthcare Compliance
Pre-built templates aligned with HIPAA, HITECH, ISO 27001, and Joint Commission standards.
AI-Driven Efficiency
Use SmartSuite AI Assist to generate reports, analyze incident trends, and summarize corrective actions.
Aligned with Regulatory Frameworks
Map controls and evidence to the frameworks your institution follows.
- FFIEC, CRI Profile, SOX, and OCC guidelines
- NIST and ISO cybersecurity standards
- Vendor oversight and audit traceability


AI That Adapts to Your Industry — On Your Terms
SmartSuite embeds AI directly into your workflows to accelerate automation, reporting, and insight generation — while giving you complete control over which models you use and how your data is handled.
Choose from OpenAI, Anthropic, Google Gemini, AWS Bedrock, Azure, Perplexity, Nscale, IBM watsonx, and Xai. Connect your own API keys for full privacy and compliance.
- Bring Your Own AI
Accelerated first-response targets for high-severity issues, so critical incidents are acknowledged, triaged, and moving toward resolution as quickly as possible.
- AI in Action
Use AI to generate compliance reports, summarize audits, and build automations that enhance accuracy and efficiency.
- Data Privacy by Design
SmartSuite never uses customer data for model training. All AI calls route securely through your credentials.
- Customizable Intelligence
Mix models for different needs — reporting, content creation, risk analysis — and tailor performance per workflow.
A Unified Platform for People, Processes, and AI
SmartSuite unites people, data, AI, and systems on one open platform—designed to integrate with anything, secure everything, and adapt to any business process. From industry-specific workflows to enterprise integrations, SmartSuite gives every team the flexibility to work smarter together.
Explore Further
Read quick explainers on the ideas and best practices behind high-performing teams in your industry. See how SmartSuite turns critical workflows into connected, trackable work—so execution stays fast and reliable.
Frequently Asked Questions
Common questions from healthcare providers, research organizations, and life sciences teams.
SmartSuite provides pre-built HIPAA compliance templates with automated tracking for policies, evidence, and audits — ensuring continuous compliance and visibility.
Yes. SmartSuite is used by healthcare providers, insurers, pharmaceutical, and biotech organizations to manage compliance, quality, and operations.
Yes. SmartSuite integrates via API with platforms like Epic, Cerner, Salesforce Health Cloud, and Microsoft 365 for seamless data sharing.
Organizations typically deploy key workflows within weeks using SmartSuite’s pre-configured healthcare templates and onboarding support.
Ready to Improve Compliance and Patient Safety with Connected Workflows?
Discover how healthcare leaders use SmartSuite to simplify compliance, automate risk management, and elevate operational performance.
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