Project & Portfolio Management

Modernizing Projects & Portfolio Execution

SmartSuite helps teams run projects, programs, and portfolios on a unified platform — connecting strategy, resources, risks, and delivery. PMOs, project managers, and executives get real-time visibility into priorities, workloads, execution status, and business outcomes, ensuring work stays aligned to strategic goals.

One Platform for Connected Projects, Programs & Portfolios

SmartSuite aligns strategy, initiatives, portfolios, resources, and project execution into one integrated platform. From intake and prioritization to delivery and value realization, every team works from the same real-time data — ensuring transparency, accountability, and measurable outcomes across the enterprise.

Standardized Project Delivery

Manage tasks, milestones, RAID logs, and status updates in shared workspaces.

Portfolio Governance

Prioritize initiatives, track dependencies, and run governance routines using live data.

Integrated Resource Planning

Allocate people, track utilization, and forecast capacity across the entire portfolio.

Strategy Alignment

Link OKRs, KPIs, and strategic initiatives directly to the projects and programs delivering results.

Solution Suites in the Projects & Portfolios Pillar

SmartSuite brings together four interconnected suites that support planning, delivery, oversight, and strategic alignment across all levels of work.

Identify, assess, and mitigate risks across your organization.

Connect risk data across business units, IT systems, and vendors. Link risks to controls, tests, and corrective actions for real-time visibility into your risk posture.

Standardize Project Delivery Across Teams

SmartSuite gives teams structured workspaces, task boards, milestones, and RAID logs — enabling predictable execution and consistent reporting.

Highlights:

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    Тask boards with Kanban, list, calendar & timeline views
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    Project templates for scope, risks, assumptions & documents
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    RAG-based status reporting with automated progress updates

Govern Portfolios With Real-Time Insights

Gain full visibility across initiatives, risks, dependencies, and business impact. PMOs get reliable dashboards for prioritization and governance.

Highlights:

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    Portfolio registry with alignment, scoring & prioritization
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    Steering dashboards with risks, milestones, benefits & trends
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    Structured governance workflows for reviews & approvals
OVERVIEw VIDEO

See Project Management in Action

Watch how SmartSuite transforms project management — from planning and execution to reporting — in one powerful, connected platform.

Watch Video
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Manage Programs With Shared Outcomes & Dependencies

Coordinate multi-project programs, align cross-functional workstreams, and track program-level risks, dependencies, and deliverables.

Highlights:

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    Program dashboards showing initiative health and blockers
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    RAID logs aggregated at the program level
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    Timeline and dependency mapping across related projects

Plan & Balance Resources Across the Portfolio

Optimize work distribution with real-time visibility into skills, availability, demand, and utilization across all teams.

Highlights:

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    Resource pool & skills matrix for staffing clarity
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    Forecasting models showing gaps & future demand
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    Utilization heatmaps across individuals, roles & teams

Align Strategy, OKRs & Execution

Connect strategic goals and KPIs directly to the programs and projects delivering them — ensuring alignment and accelerating outcomes.

Highlights:

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    OKRs linked to initiatives, projects, tasks & KPIs
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    KPI dashboards showing organizational performance in real time
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    Strategy-to-execution alignment maps visualizing contribution paths

Built for Modern Risk Teams

SmartSuite brings enterprise-grade GRC capability with consumer-grade usability. Choose the path that fits your program today and expand seamlessly over time.

Start Small

Adopt a Single Solution

Begin with ERM, Policy Management, or SOC 2 — prove value fast and grow from there.

Scale Confidently

Roll Out a Full Category

Enable Risk Management, Compliance Management, or Operational Resilience end‑to‑end.

Unify Everything

Deploy the Entire GRC Suite

Standardize governance with shared controls, common evidence, and real‑time insights across the enterprise.

Frequently Asked Questions

Answers to the most common questions about SmartSuite’s Governance, Risk, and Compliance capabilities.

See How SmartSuite Connects Strategy, Projects, and Teams

Experience how SmartSuite unifies program planning, project execution, and reporting in one platform. Gain complete visibility, strengthen collaboration, and deliver results that align with your organization’s strategic goals.

The Connected Value of SmartSuite Projects & Portfolios

Quantifiable improvements achieved when strategy, projects, resources, and portfolios run on one unified platform.

34%
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Source: Forrester TEI Study on GRC Automation, 2023 — organizations achieved 25–35% faster cross-department processes when data was centralized.

Faster Delivery of Strategic Initiatives

Connected goals, project workflows, and resource visibility accelerate execution.

30%
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Source: MetricStream Benchmark Report, 2024 — multi-framework control reuse reduced manual workload by 20–30%.

Reduction in Manual Reporting Across PMOs and Teams

Dashboards eliminate slide-building and manual data compilation.

32%
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Source: Deloitte Internal Audit Trends, 2023 — automation tools decreased audit prep hours by 25–35%.

More Predictable Resource & Capacity Planning

Unified resource allocation and forecasting minimize overbooking and bottlenecks.

36%
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Source: Forrester Workflow Efficiency Study, 2023 — integrated analytics tools reduced reporting effort by 25–30%

Higher Organizational Alignment and Focus

Linking OKRs → initiatives → projects → tasks ensures teams stay aligned to what matters most.

Key Benefits of the Projects & Portfolios Pillar

SmartSuite provides an integrated system for planning, delivering, governing, and measuring work — from strategic goals to project tasks.

Portfolio Visibility, Strategic Alignment & Execution Governance

Unified View of Risk and Compliance

Eliminate silos between risk, compliance, and audit. Gain real-time visibility into program health and control effectiveness across all business units and frameworks.

Integrated Control & Framework Management

Map controls once and reuse them across multiple frameworks like CRI, NIST, ISO, SOC 2, and SOX — maintaining a single source of truth for regulatory alignment.

Continuous Monitoring & Real-Time Reporting

Automate data collection and generate live dashboards that visualize risk posture, audit findings, and compliance readiness in real time.

Cross-Functional Collaboration

Connect teams across governance, risk, audit, and resilience in a shared workspace that drives accountability and eliminates manual handoffs.

Data Consistency & Traceability

Every policy, risk, and control is linked through SmartSuite’s data model, ensuring consistent evidence, full audit trails, and verifiable accuracy across frameworks.

Connected GRC Architecture

Power your entire program from one platform that unites solutions, data, and users — simplifying oversight and accelerating enterprise-wide governance.

Project Delivery, Clarity & Efficiency

Operational Efficiency Through Automation

Reduce manual compliance workloads with no-code automations that route tasks, send reminders, and track evidence automatically.

AI-Powered Insights

Accelerate analysis and reporting with SmartSuite’s AI Assist — summarizing findings, drafting risk narratives, and suggesting mitigations.

Accelerated Time-to-Compliance

Deploy pre-configured templates for CRI, SOC 2, and ISO 27001 to operationalize frameworks in days instead of months.

Streamlined Audit & Assurance

Simplify audits with linked evidence, centralized documentation, and automated issue tracking to ensure transparency and efficiency.

Automated Control Testing

Schedule and execute recurring control assessments, gather results, and automatically alert owners to exceptions or overdue actions.

Workflow Orchestration

Coordinate complex, multi-team processes — such as risk reviews, incident responses, and policy attestations — through SmartSuite’s flexible automation engine.

Resource Optimization, Capacity Planning & Forecasting

Faster, More Confident Decision-Making

Empower leadership with data-driven insights, key risk indicators (KRIs), and audit-ready reporting in seconds.

Enterprise-Grade Security & Governance

Role-based permissions, activity tracking, and compliance with SOC 2, GDPR, and SSO authentication keep data secure and auditable.

Scalable for Every Program Size

Start with one solution and expand to enterprise-wide governance without migrations or data loss.

No-Code Customization

Adapt SmartSuite GRC to your unique workflows and regulatory requirements with intuitive drag-and-drop configuration — no developers required.

Proactive Risk Management

Identify, assess, and mitigate risks early with automated notifications, visual risk heat maps, and trend analysis across business units.

Continuous Improvement Culture

Enable an ongoing feedback loop that aligns findings, corrective actions, and performance metrics to drive maturity across your GRC program.

Deliver Projects Faster and Collaborate Without Barriers

SmartSuite connects teams, tasks, and timelines across your entire portfolio.Automate updates, reduce manual reporting, and empower teams to execute with precision and transparency.

How the SmartSuite Platform Powers Projects & Portfolios

SmartSuite connects strategy, resources, execution, and governance — giving PMOs and delivery teams full visibility and control.

No-Code Configuration

Customize workflows, templates, dashboards, intake forms, and governance routines.

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Automation Engine

Automate approvals, task routing, updates, escalations, and reporting cycles.

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AI Assist for PMO, Strategy & Execution

Generate summaries, risks, updates, steering materials, program briefs, and OKR narratives instantly.

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Linked Record Architecture

Connect strategy → initiatives → projects → tasks → resources → KPIs → benefits → risks.

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Dashboards & Analytics

Monitor performance, capacity, execution progress, risks, and value realization across all portfolios.

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Permissions & Governance Controls

Ensure structured access, compliance, and auditability across large PMOs and enterprise portfolios.

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Connect Strategy, Resources & Execution

SmartSuite unifies OKRs, resource capacity, portfolio priorities, and project outcomes in one integrated system.

Powered by :
Linked Records
Framework Mapping

Streamline Intake, Prioritization & Governance

Use standardized intake, prioritization models, and governance workflows to ensure consistent portfolio decision-making.

Powered by :
Linked Records
Framework Mapping

Gain Real-Time Insight Into Execution & Portfolio Performance

Dashboards reveal risks, dependencies, capacity constraints, KPIs, and milestone progress.

Powered by :
SmartSuite Dashboards
Linked Record Reporting

AI Assist & Governance Strengthen Enterprise Delivery

AI-generated summaries, risk insights, and steering material production scale your PMO’s effectiveness.

Powered by :
Linked Records
Framework Mapping

The SmartSuite Platform:
Powered by Eight Interconnected Frameworks

The SmartSuite Platform consists of eight interconnected frameworks that provide a foundation for designing, automating, analyzing, and governing connected workflows.

Security and Governance, Built for Enterprise Scale

SmartSuite provides fine-grained, role-based permissions that protect data without slowing innovation.
Define access down to the record, field, or workflow level, enforce compliance with SSO, 2FA, and IP restrictions, and maintain a complete audit trail of every action.
With SmartSuite, governance and agility work together — innovation moves fast, and your security moves with it.

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Role-Based Access

Control visibility by user, role, or team.

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Authentication

SSO, 2FA, and IP restrictions built-in.

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Audit History

Track every change for 3+ years.

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Compliance

SOC 2, GDPR, and enterprise governance ready.

Work Seamlessly — Anytime, Anywhere, on Any Device

Stay connected and productive wherever you are.
SmartSuite works flawlessly across web, tablet, and mobile, so your team can manage projects, collaborate, and automate workflows in real time — whether in the office, remote, or on the go.

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The Platform That Powers Enterprise Project Management

SmartSuite connects planning, execution, and resource management in one secure, scalable platform.Automate repetitive work, track KPIs in real time, and ensure every project stays on time, on budget, and aligned with business priorities.

Role-Based Capabilities for Projects & Portfolios

SmartSuite empowers PMOs, program managers, project managers, strategy teams, resource planners, and executives with the tools to deliver outcomes predictably and consistently.

Executive Leadership

Risk & Compliance Leadership

Built for Every Role in Program and Project Delivery

Whether you’re a PMO Leader, Project Manager, or Team Contributor, SmartSuite provides the tools, automation, and visibility needed to plan, execute, and deliver projects successfully.

Flexible Pricing Designed for Every Organization

Whether you’re a growing team or a global enterprise, SmartSuite’s pricing adapts to how your business works.
Choose platform-wide access with user-based pricing or tailor licenses to your organization’s scale and structure with our solution-based model.

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User-Based Pricing

provides access to the entire SmartSuite platform under one per-user license, perfect for connected
workflows across teams and departments.

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Solution-Based Pricing

is purpose-built for enterprises with thousands to tens of thousands of users, offering the flexibility
to license only the specific SmartSuite Solutions needed for scale, compliance, and control.

User-Based Pricing: Simplify Access Across Every Team

Our Team, Pro, and Enterprise plans make it easy to scale access across your organization. Each licensed user
can access all SmartSuite solutions — with predictable pricing that grows as you do.

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    One per-user license for all SmartSuite solutions.
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    Ideal for organizations connecting workflows across departments.
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    Seamlessly scalable across teams and business functions.
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    Available in Team, Pro, and Enterprise plan tiers.
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Ideal For:
Small to mid-sized businesses or companies deploying SmartSuite across multiple teams who value simplicity and
unified access.
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Team
$12
seat / month
Total $36 / month billed annually
For teams that need a better way to manage workflows
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    SmartSuite AI
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    Min 3 Billable Users
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    Unlimited Solutions
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    5,000 Records per Solution
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    50GB of File Storage
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    30 Days Recycle Bin
Professional
$24
seat / month
Total $90 / month billed annually
For teams and departments who need more advanced features to manage their workflows.
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    SmartSuite AI
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    Min 5 Billable Users
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    Unlimited Solutions
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    100,000 Records per Solution
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    100GB of File Storage
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    45 Days Recycle Bin
Included Team Plan plus:
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    Folders
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    Gmail and Outlook Integrations
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    Advanced Permissions
Enterprise
$45
seat / month
Total $135 / month billed annually
For organizations that need scalable workflows with advanced features, security, and support.
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    SmartSuite AI
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    Min 10 Billable Users
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    Unlimited Solutions
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    400,000 Records per Solution
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    500GB of File Storage
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    60 Days Recycle Bin
Included Professional Plan plus:
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    SSO
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    SCIM User Provisioning
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    SCIM-Synced User Groups
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    Audit Logs
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    IP Address Restrictions
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    Data Loss Prevention (DPL)
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    European Data Residency
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    Premium Support

Solution-Based Pricing: Purpose-Built for Enterprise Scale

For global organizations and regulated industries requiring complex governance or large-scale rollouts, SmartSuite offers a Solution-Based pricing model. This model allows enterprises to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for tens of thousands of users, tailored to their exact needs.

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    Tailored Licensing — Structure licenses by department, region, or regulatory requirement.
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    Purpose-Built for Scale — Designed for enterprises managing thousands of users.
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    Customizable Agreements — Includes the ability to tailor terms and access levels to meet unique business needs.
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    Enterprise Confidence — Built for large financial institutions, insurers, and global enterprises who require high-performance
    and governance.
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Example:
A global bank licenses SmartSuite’s GRC Solution Suite for 12,000 users across multiple regions, integrating risk, compliance, and audit functions on a secure, unified platform — all within a tailored license framework that meets regulatory and performance requirements.
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GRC Solution Suite
Audit Management
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    Audit Management
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    Issues Management
Operational Resilience
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    Operational Resilience
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    Business Impact Analysis (BIA)
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    Incident Management
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    Crisis Management
Risk Management
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    Enterprise Risk Management:
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    Third-Party Risk
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    Vendor Portal
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    Cyber Threat Management
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    RCSA (Risk & Control Self-Assessment):
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    Issues Management
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    Business Structure
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    Contract Management
Compliance Management
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    Policy Management
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    Regulatory Change Management
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    SOC 2 Compliance
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    CRI Profile Compliance
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    Control Framework & Regulatory Libraries
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    Compliance Assessments & Testing
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    ESG & Sustainability Management

Compare Our Pricing Models

Access
Pricing Basis
Plans
Ideal For
Scalability
Governance
Flexibility
User-Based Pricing
All SmartSuite Solutions
Per active user license
Team, Pro, Enterprise
Growing businesses, cross-team workflows
Add users instantly
Standard platform permissions
Unified platform access
Solution-Based Pricing (Enterprise)
Licensed Solutions Only
Per solution license
Enterprise-only, tailored
Large-scale or regulated enterprises
Add new solutions as needed
Enterprise-grade compliance and controls
Tailored by solution, region, or compliance scope

Frequently Asked Questions

Answers to common questions about SmartSuite’s pricing models, plan options, and onboarding programs.

What are the different SmartSuite plan types?

SmartSuite offers four plan types: Team, Pro, Enterprise, and Signature.

  • Team, Pro, and Enterprise Plans use a per-user pricing model with feature and usage limits designed to scale as your organization grows.
  • Signature Plan provides per-solution pricing for enterprises that need to license specific SmartSuite Solutions — such as GRC, ITSM, or Procurement — for large user populations with advanced governance and support requirements.
How does the Signature Plan differ from other plan types?

You can start by filling out the partner program registration form here.

Are there limits on automations, API calls, or usage?

By signing up to the Service Provider Partner Program you agree to our terms and conditions.

What onboarding, training, and support services are included?

There is no cost. However, there are additional eligibility requirements to join.

First, you must be a customer of SmartSuite to be eligible to participate in the Service Provider Partner program. We believe it is important for all of our partners to be active SmartSuite users (minimum 5 active account members). It’s difficult to recommend a SaaS product that you do not see value in using yourself!

Additionally, you must have 15+ employees and $1.5M in annual revenue to join our network of solution partners.

Can SmartSuite provide customized pricing for complex organizations?

You will be able to work leads through your sales process to a closed-won or closed-lost state.

How can I get a customized quote for my organization?

You will be able to work leads through your sales process to a closed-won or closed-lost state.

Flexible Pricing for Teams Managing Complex Projects

SmartSuite offers both per-user and per-solution pricing models that scale with your portfolio.From small project teams to enterprise PMOs, choose the plan that supports your delivery framework and collaboration needs.

Featured Resources

Explore through leadership, case studies, and insights from financial services leaders.

Webinar
Modern GRC for Banking - From FFIC CAT to CRI Profile
Watch
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eBook
Building a Connected Risk & Resilience Program for Financial Sergices.
Read
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Case Study
How SmartSuite Powers the CRI Profile
Read
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eBook
Building a Connected Risk & Resilience Program for Financial Sergices.
Read
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Blog
AI in Banking Compliance: What’s Next for 2026
Read
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Webinar
Modern GRC for Banking - From FFIC CAT to CRI Profile
Watch
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Blog
AI in Banking Compliance: What’s Next for 2026
Read
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Blog
AI in Banking Compliance: What’s Next for 2026
Read
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OVERVIEw VIDEO

See Project Management in Action

Watch how SmartSuite transforms project management — from planning and execution to reporting — in one powerful, connected platform.

Watch Video
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Trusted by Over

2,000 Organizations Worldwide

Flom Global enterprises to innovative startups, SmartSuite helps organizations in every industry modernize their workflows, strenghten governance, and deliver measurable results.

How MediaLab Transformed Operations and Minimized Risk with a Methodical SmartSuite Rollout

MediaLab 3D Solutions

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How MGT Scaled 150+ Projects and Simplified Reporting

MGT (Layer3 Communications)

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How Progettiamo Autonomia Runs Its Entire Manufacturing Business

Progettiamo Autonomia

Read Story
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White Castle

White Castle

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SmartSuite Resources

Everything you need to learn, build, connect, and grow with SmartSuite — from expert guidance and self-paced learning to community collaboration and continuous innovation.

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SmartSuite Academy

Learn. Build. Get Certified.
Access interactive courses, live sessions, and certifications to help you master SmartSuite and accelerate success across your organization.
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Demo Library

See SmartSuite in Action.
Browse short, on-demand videos that demonstrate how SmartSuite’s Solutions and features work — from automation setup to real-world use cases.
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Support

Help When You Need It.
Access the knowledge base for best practices and step-by-step guidance, or connect directly with our support team for personalized assistance.
Get Support
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Customer Stories

See How Leading Companies Succeed with SmartSuite.
Explore real-world examples of how organizations use SmartSuite to connect teams, improve efficiency, and achieve measurable results.
Read Stories
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Feature Requests

Help Shape the Future of SmartSuite.
Submit new ideas, vote on upcoming features, and see what’s on our product roadmap — your feedback drives innovation.
Share Ideas
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Community

Collaborate with Builders and Innovators.
Join thousands of SmartSuite users to share ideas, learn best practices, and collaborate on creative solutions for real-world challenges.
Join the Community
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Developer Resources

Build and Extend with SmartSuite.
Access APIs, SDKs, and integration tools to connect SmartSuite to your enterprise stack and develop custom extensions.
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Partners

Expand Your SmartSuite Ecosystem.
Connect with trusted implementation, consulting, and technology partners who bring deep expertise to help you scale faster.
Meet Our Partners
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Security at SmartSuite

Enterprise Security You Can Trust.
Access detailed information on SmartSuite’s security architecture, compliance certifications, data protections, and enterprise-grade governance practices.
Learn More
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Getting Started with SmartSuite

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Part 1: Navigation

Learn the SmartSuite layout: workspace, Solutions, Views, Records. See how to navigate, search, filter, and create items to get productive fast.

Part 2: Homepage

Understand the Homepage layout: sidebar, header, search, and activity. Pin favorites, review assignments, and launch Solutions with one click. Make it your daily command center.

Part 3: Views

See your data from every angle. Learn Grid, Kanban, Calendar, and more. Switch views, sort and filter, group records, and save personal or shared views for repeatable workflows.

Part 4: Field Types

Explore SmartSuite field types: text, number, date, select, user, files, links, formulas, lookups, and more. Learn when to use each to capture, calculate, relate, and display data clearly.

Part 5: Dashboards

Your command center: one Dashboard to track goals, tasks, and dependencies. Mix charts with lists, watch trends over time, and click through to fix issues immediately.

Part 6: Automations

Automations do the busywork. Set a trigger, choose actions—notify people, update fields, create records, send webhooks—and let SmartSuite run it whenever conditions are met.

Part 7: Permissions

Set permissions once, scale safely. Use solution roles, table permissions, and saved views with filters to expose only relevant records to each team or stakeholder group.

Part 8: SmartSuite AI

Prompt-driven automations. Provide instructions with placeholders for record fields; AI uses that context to produce exactly what you need, then the automation stores or sends it.

Resources to Help You Plan Smarter and Deliver Better

Access guides, webinars, and customer stories that show how organizations use SmartSuite to connect projects, automate updates, and improve delivery performance.