Governance, risk and compliance

SmartSuite for the Control Owner

A Control Owner is the process owner accountable for one or more controls: performing them on schedule, keeping the evidence that proves they operate, responding to testing and audit requests and certifying them each quarter. They are the first line of the control environment.

What you own

  • Perform assigned control activities on schedule
  • Maintain supporting evidence for control operation
  • Respond to testing, validation and audit requests
  • Complete periodic control attestations and certifications
  • Document and remediate findings against their controls
  • Flag process changes that affect control design

Where the role sits

Each name opens that role's page.

Reports to

Operational Risk Manager

Operational Risk Manager

See the role
Internal Controls Manager

Internal Controls Manager

See the role

Direct reports

Works closely with

Controls Testing Lead

Controls Testing Lead

See the role
Internal Auditor

Internal Auditor

See the role
SOX Program Manager

SOX Program Manager

See the role
Compliance Analyst

Compliance Analyst

See the role

GRC processes

The shared GRC process map, highlighted for this role.

Owns

accountable for the process

Touches

contributes or approves

compliance, audit, issues-actions

Depends on

consumes its output

policy, risk

How SmartSuite helps, suite by suite

Each card is the persona record from that suite's Users tab.

How they use the SOX Management suite

Control monitoring

Reviews assigned controls and updates testing results within the platform.

Evidence documentation

Uploads and maintains supporting evidence for audit and compliance reviews.

Attestation tracking

Completes and certifies quarterly control attestations through automated workflows.

How they use the Cyber & IT Risk suite

Control ownership

Executes and documents control procedures for their assigned systems.

Incident collaboration

Provides context and review during security investigations.

Attestation completion

Completes periodic compliance attestations and evidence submissions.

How they use the Internal Audit Management suite

Finding response management

Reviews assigned findings and documents remediation actions.

Evidence submission

Uploads control documentation for testing and verification.

Follow-up tracking

Confirms completion of remediation actions through automated reminders.

How they use the Compliance Management suite

Control execution

Performs assigned control activities on schedule.

Evidence submission

Uploads documentation supporting control effectiveness.

Review coordination

Responds to testing and validation requests.

Suites that serve this role

How SmartSuite supports this role

Compliance management. Gives control owners clear expectations, deadlines and evidence requirements with automated reminders and linked evidence.

Internal audit. Lets owners review assigned findings, upload control documentation and respond to testing requests in one place.

Issues and actions. Tracks finding responses and remediation actions through automated follow-up.

Reporting. Completes and certifies quarterly attestations through automated workflows.

Industry reference

The IIA's Three Lines Model (2020) places control ownership in management, and COSO's 2013 framework expects each control to have a named owner who performs it and keeps evidence. SOX Section 302 sub-certifications push that accountability down to owners each quarter.

Sector rules make the evidence specific: bank examiners test owner-performed controls under FFIEC procedures; HIPAA requires documented safeguards and reviews; federal agencies evidence controls under OMB Circular A-123; SOC 2 and ISO 27001 auditors sample the owner's evidence directly, so missing or late evidence becomes an exception in the report.

In their words

Related roles

Operational Risk Manager

Operational Risk Manager

See the role
Internal Controls Manager

Internal Controls Manager

See the role

See SmartSuite for your role

Start a free trial, or book a demo and we will walk through your role's workflows in SmartSuite.