SmartSuite for the Social Impact Manager
The Social Impact Manager leads diversity, equity, inclusion and community engagement initiatives, the social pillar of ESG. They track diversity metrics, engagement scores and community impact, automate data collection and link initiatives to ESG frameworks and external disclosures.
What you own
- Lead DEI and community engagement initiatives
- Track diversity, engagement and community impact metrics
- Automate survey and data collection for social programmes
- Link social initiatives to ESG frameworks and disclosures
- Coordinate with HR on workforce data and policies
- Report social pillar progress to ESG leadership
Where the role sits
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Reports to
Direct reports
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GRC processes
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Owns
accountable for the process
Touches
contributes or approves
Depends on
consumes its output
How SmartSuite helps, suite by suite
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How they use the ESG Management suite
Program monitoring
Tracks diversity metrics, employee engagement scores, and community impact.
Survey automation
Automates data collection for engagement or social impact programs.
Impact reporting
Links initiatives to ESG frameworks and supports external disclosures.
Suites that serve this role
Products this role uses most
How SmartSuite supports this role
ESG. Centralises social metrics and programme tracking with survey automation and HR metric tracking.
Reporting. Links initiatives to ESG frameworks and supports external disclosures with evidence.
Industry reference
The GRI 400-series standards, SASB human-capital metrics and the ESRS S1 to S4 standards under CSRD define social disclosures: workforce composition, pay, health and safety, community and value-chain impacts. ISSB IFRS S1 requires material social matters to be reported alongside climate.
Statutory reporting shapes the data: UK gender pay gap reporting, the EU Pay Transparency Directive (transposition due June 2026), US EEO-1 filings and modern slavery statements under the UK and Australian Modern Slavery Acts. Healthcare and public sector bodies carry equality duties under their own statutes; financial firms and technology companies answer investor and customer requests for human-capital data.
In their words
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