Governance, risk and compliance

SmartSuite for the Social Impact Manager

The Social Impact Manager leads diversity, equity, inclusion and community engagement initiatives, the social pillar of ESG. They track diversity metrics, engagement scores and community impact, automate data collection and link initiatives to ESG frameworks and external disclosures.

What you own

  • Lead DEI and community engagement initiatives
  • Track diversity, engagement and community impact metrics
  • Automate survey and data collection for social programmes
  • Link social initiatives to ESG frameworks and disclosures
  • Coordinate with HR on workforce data and policies
  • Report social pillar progress to ESG leadership

Where the role sits

Each name opens that role's page.

Reports to

ESG Program Director

ESG Program Director

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Direct reports

Works closely with

HR Operations Manager

HR Operations Manager

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ESG Analyst

ESG Analyst

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Communications Director

Communications Director

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GRC processes

The shared GRC process map, highlighted for this role.

Owns

accountable for the process

esg

Touches

contributes or approves

reporting

Depends on

consumes its output

policy

How SmartSuite helps, suite by suite

Each card is the persona record from that suite's Users tab.

How they use the ESG Management suite

Program monitoring

Tracks diversity metrics, employee engagement scores, and community impact.

Survey automation

Automates data collection for engagement or social impact programs.

Impact reporting

Links initiatives to ESG frameworks and supports external disclosures.

Suites that serve this role

How SmartSuite supports this role

ESG. Centralises social metrics and programme tracking with survey automation and HR metric tracking.

Reporting. Links initiatives to ESG frameworks and supports external disclosures with evidence.

Industry reference

The GRI 400-series standards, SASB human-capital metrics and the ESRS S1 to S4 standards under CSRD define social disclosures: workforce composition, pay, health and safety, community and value-chain impacts. ISSB IFRS S1 requires material social matters to be reported alongside climate.

Statutory reporting shapes the data: UK gender pay gap reporting, the EU Pay Transparency Directive (transposition due June 2026), US EEO-1 filings and modern slavery statements under the UK and Australian Modern Slavery Acts. Healthcare and public sector bodies carry equality duties under their own statutes; financial firms and technology companies answer investor and customer requests for human-capital data.

In their words

Related roles

ESG Program Director

ESG Program Director

See the role

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