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Automation Action: Webhook

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Automation Action: Webhook
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Published
October 15, 2024

The outbound webhook action sends a customizable REST request (GET, POST, PUT, etc.) to a URL you define, allowing you to include parameters, headers, and a JSON payload mapped from the automation trigger or prior action. For example, you can use this to sync data with another app, post updates, or trigger actions in external services.

Configuration Steps

  1. Set Up the Webhook: Navigate to the automation settings and add the webhook action, specifying the destination URL.
  2. Define the HTTP Method: Choose the HTTP method (GET, POST, PUT, PATCH, DELETE) and configure additional fields such as headers and payloads for non-GET methods.
  3. Map Data: Use field mapping to include dynamic values in the payload from previous automation steps.
  4. Test the Webhook: Use the built-in testing tools to ensure the configuration works as expected, and review detailed logs for troubleshooting.
  5. Handle Responses: Capture and map response content, such as HTTP status codes or specific fields from the JSON body, for use in subsequent actions.

Read the help article

Released
October 15, 2024
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