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Filter Widget: Multiple Operators in Dynamic Filters

Dynamic filters on a dashboard could only ask one question: is the value this.

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Filter Widget: Multiple Operators in Dynamic Filters
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Published
October 12, 2026

Dynamic filters on a dashboard could only ask one question: is the value this. Filtering a widget to everything except a status, or everyone other than one person, meant building a second widget to get there. Dynamic filters now carry an operator you choose, so a single control can include or exclude.
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Key highlights

  • Is And Is Not: Every dynamic filter now supports both operators, so one control can narrow to a value or exclude it.
  • Operator Per Filter: Each filter in the widget carries its own operator, so one can include while another excludes in the same set.
  • A Chosen Default: Pick the condition that is pre-selected when someone expands the filter, instead of always starting from Is.
  • Changed On The Dashboard: Viewers switch the operator from the filter's footer without opening widget settings or editing the dashboard.
  • Open Work At A Glance: Exclusion makes the common service view simple, filtering a ticket dashboard to Status is not Closed without a second widget.
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How it works

  • Open the widget's Filters tab, add a dynamic filter on a field, and set its Default Condition to the operator you want pre-selected.
  • The Default Condition setting sits alongside Selections, Default Value and Sort Values in the filter's settings dropdown.
  • On the rendered widget, the filter footer shows the field label next to the operator as a dropdown, for example Status Is.
  • Viewers change the operator there, choose values, then apply by clicking Apply, clicking outside the control, or pressing Enter.
  • Conditions from the filter widget combine with a connected widget's own filters using AND, so the widget's existing filters are preserved.
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Dynamic filters can now exclude as easily as they include, with the default condition yours to set and the operator the viewer's to change.

Released
October 12, 2026
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