Rich Text in Field Help Text

SmartSuite’s support for field-level help text has been enhanced to support rich text formatting, in addition to allowing you to include lengthier help descriptions of up to 700 characters (increased from 250). Available formatting options now include bold, italic, strikethrough, and underlined text. You can choose to incorporate numbered and bulleted lists, URLs, and specify text and highlight colors.

Together with the option to display the text as a tooltip or under the field name in the edit record page, this capability supports a number of new use cases:

• Provide additional context so that the user understands exactly what the field value represents
• Display the text of a question that should be answered by the user’s choice of field value (i.e. for a Single Select field with Yes, No or N/A values)
• Provide links to in-depth help for more complex workflow processes

To add rich text help for a field, start by opening the field’s properties by clicking “Modify Field Settings.” Select the Help Text tab and you’ll be able to enter your content using a rich text editor. Highlight text to apply formatting, or click formatting options to start a list or configure a link.