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Twilio Action: Send Voice Message

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Twilio Action: Send Voice Message
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In this article
Published
March 9, 2026

We've expanded our Twilio messaging capabilities with a new Voice option, alongside our existing SMS action, giving you more options when configuring outbound notifications. With this update, you can now send voice messages using Twilio and choose both a Language and a Voice for each message, ensuring your calls are delivered in the right tone and language every time.
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Key highlights

  • New Voice Capability: Twilio Voice Messaging is now available as a new capability in addition to SMS, giving you more ways to communicate through automation.
  • Language Selection: A new dropdown lets you select a language, defaulting to "English (US)" for every new configuration.
  • Voice Options: Once you choose a language, the Voice dropdown refreshes to show the compatible options. The list includes a default selection, either the recognized default or the first available voice option.
  • User-Friendly Interface: The UI automatically updates the Voice options when you change the selected language, so the choices always match your current selection.
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How it works

  • When configuring a Twilio: Send Voice Message action, you'll see a Language dropdown with "English (US)" applied by default.
  • Changing the language prompts an automatic update of the Voice dropdown, ensuring you have the right voice options for that language.
  • If a previously chosen voice isn’t available after switching languages, the system resets it to a default option, so your configuration never has invalid settings.
  • All your selections are saved and reloaded automatically each time you access the action configuration.
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This update is now available to enhance your messaging experience across both SMS and voice. Enjoy a smoother, more tailored setup that helps ensure your messages are delivered the way you intend.

Released
March 9, 2026
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