Governance, risk and compliance

SmartSuite for the Enterprise Risk Director

The Enterprise Risk Director runs the ERM program day to day: the methodology, the assessment cycles, the risk register and the reporting that keeps the organization within its risk appetite. They enforce standards, consolidate data and produce the heat maps leadership relies on.

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What you own

The Enterprise Risk Director runs the ERM program day to day: the methodology, the assessment cycles, the risk register and the reporting that keeps the organization within its risk appetite.

  • Design and maintain the ERM methodology, templates and scoring scales
  • Run enterprise-wide risk assessment cycles and keep scoring consistent
  • Maintain the enterprise risk register, ownership and KRIs
  • Automate mitigation routing, escalation and review cadences
  • Link risks to controls, audits and compliance results
  • Produce risk summaries, heat maps and executive dashboards
  • Enforce ERM standards and documentation requirements across business units

At a glance

The GRC processes this role owns, touches and depends on.

Owns

accountable for the process

risk

Touches

contributes or approves

issues-actions, reporting, audit, compliance, resilience

Depends on

consumes its output

third-party, privacy, esg, ai-governance

How the GRC processes connect

Three lines of defense set the frame; the chain shows where each process hands off to the next. Colors follow the role: navy is owned, blue is touched, gray is depended on.

Reporting lines

Who this role reports to, who reports to them, and the peers they work with most.

Reports to

Chief Risk Officer

Chief Risk Officer

See the role

Direct reports

Risk Manager

Risk Manager

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Operational Risk Manager

Operational Risk Manager

See the role

Works closely with

Compliance Director

Compliance Director

See the role
Audit Director

Audit Director

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Head of Operational Resilience

Head of Operational Resilience

See the role
Risk Committee Member

Risk Committee Member

See the role

How SmartSuite supports this role

Lead

Risk management. Maintains a live, centralized risk inventory with scoring, ownership and KRIs, and manages enterprise-wide assessment cycles with standardized templates.

Issues and actions. Automates task routing, escalation and review cycles for mitigation actions so treatment plans do not stall.

Internal audit. Links risk data to controls and audit findings for unified risk and assurance visibility.

Compliance management. Connects compliance obligations to enterprise risks so the register and the obligations library share one model.

Reporting. Produces heat maps, trend analytics and executive dashboards from the register without manual consolidation.

Products this role uses most

Enterprise Risk Management (ERM)
Centralize enterprise risk management with standardized assessments, dashboards, and linked workflows that align risk, controls, and mitigation across your organization.
Risk and Control Self-Assessment (RCSA)
Run risk and control self-assessments with consistent scoring models, evidence on each assessment, and dashboards of risk exposure and control effectiveness.
Issues Management
Track and remediate issues across audits, risk, and compliance with structured workflows, clear ownership, and real-time visibility into resolution status.
Internal Audit Management
Plan, execute, and report on audits with complete assurance oversight — linking findings to risks, controls, and remediation actions in a single workspace.

Industry reference

ISO 31000:2018 and COSO ERM (2017) set the method the director operates: a consistent scoring scale, documented assessment cycles, defined ownership and reporting that links risk to objectives. GAO's Green Book and OMB Circular A-123 apply the same discipline to US federal programs.

Regulated sectors add specifics. Banks and insurers evidence the program in Basel-based supervisory reviews and the Solvency II or NAIC ORSA; healthcare systems follow ASHRM's enterprise risk management guidance alongside HIPAA's required risk analysis; technology companies typically fold information security risk in through ISO/IEC 27005.

Related roles

Chief Risk Officer

Chief Risk Officer

See the role

Frequently asked questions

What does an Enterprise Risk Director own in the ERM program?

The Enterprise Risk Director runs the ERM program day to day: the methodology, templates and scoring scales; the enterprise-wide assessment cycles and the consistency of scoring across them; the enterprise risk register, its ownership and KRIs; the routing, escalation and review cadence for mitigation; the links from risks to controls, audits and compliance results; and the heat maps and executive dashboards leadership relies on. They enforce ERM standards across business units so the Chief Risk Officer can trust that the register means the same thing everywhere.

How does SmartSuite help an Enterprise Risk Director keep one live risk register?

Enterprise Risk Management (ERM) maintains a live, centralized risk inventory with scoring, ownership and KRIs, so there is one register rather than a version per business unit reconciled at quarter end. Each risk carries its owner, its score on the program's scale and the indicators that show whether it is moving, and the Risk Manager, Risk Analyst and Operational Risk Manager work in the same inventory. ISO 31000 and COSO ERM both expect defined ownership and consistent scoring, which the shared register enforces.

How does SmartSuite run enterprise-wide risk assessment cycles?

SmartSuite manages enterprise-wide assessment cycles with standardized templates, so every business unit assesses against the same questions and scoring scale and the Enterprise Risk Director does not normalize the results afterwards. Risk and Control Self-Assessment (RCSA) runs the self-assessment cycle with the control view attached, and the completed assessments update the register directly. Overdue assessments and inconsistent scoring are visible during the cycle, which is when they can be corrected rather than at the consolidation stage.

How are mitigation actions kept moving between review cycles?

Issues Management automates task routing, escalation and review cycles for mitigation actions, so a treatment plan that is behind is escalated to the owner's manager on the agreed cadence rather than discovered at the next committee. The Enterprise Risk Director sets the routing and review rules once, and the system applies them to every action. That removes the chasing that usually falls on the risk team and gives the register a credible view of whether risks are actually being treated.

How does the register connect to controls, audit findings and compliance obligations?

SmartSuite links risk data to controls and audit findings through Internal Audit Management, so each risk shows the controls that mitigate it and the findings that question them, and connects compliance obligations to enterprise risks so the register and the obligations library share one model. For the Enterprise Risk Director that means the Audit Director and the Compliance Director are working from the same risks, not parallel lists, and a failed control or a new obligation changes the risk picture where it should.

How does an Enterprise Risk Director report to the CRO and the risk committee?

SmartSuite produces heat maps, trend analytics and executive dashboards from the register without manual consolidation, so the report to the Chief Risk Officer and the Risk Committee Member reflects the register as it stands rather than as it was when the deck was built. Heat maps by business unit or category, movement in scores across cycles and the status of mitigation actions come from the same records. In regulated sectors, the same output supports supervisory reviews and ORSA submissions.

How do we move an ERM program from spreadsheets into SmartSuite?

Load the current register with owners and scores, then set the scoring scale, templates and review cadences to your methodology so the first assessment cycle runs in the system. The existing register becomes the baseline, the first cycle produces the first comparable trend, and the links to controls and obligations are added as the Compliance Director and the Audit Director bring their libraries alongside. The IT Risk Manager and the Head of Operational Resilience usually join early because their risks already appear in the enterprise view.

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