Governance, risk and compliance

SmartSuite for the Head of Internal Controls

The Head of Internal Controls owns the internal control framework across the organization: the control library, design standards, the testing program and the certification that controls operate. They lead SOX and non-financial control programs and report control effectiveness to the CFO and audit committee.

Summarize with
ClaudeChatGPTPerplexityGoogle AI Mode

What you own

The Head of Internal Controls owns the internal control framework across the organization: the control library, design standards, the testing program and the certification that controls operate.

  • Own the internal control framework and control library
  • Set control design, documentation and testing standards
  • Lead the SOX program and other control certification programs
  • Oversee deficiency evaluation, aggregation and remediation
  • Coordinate with internal and external audit on reliance and testing
  • Report control effectiveness to the CFO and audit committee

At a glance

The GRC processes this role owns, touches and depends on.

Owns

accountable for the process

compliance

Touches

contributes or approves

audit, issues-actions, reporting, risk

Depends on

consumes its output

policy

How the GRC processes connect

Three lines of defense set the frame; the chain shows where each process hands off to the next. Colors follow the role: navy is owned, blue is touched, gray is depended on.

Reporting lines

Who this role reports to, who reports to them, and the peers they work with most.

Reports to

Chief Financial Officer

Chief Financial Officer

See the role

Direct reports

Internal Controls Manager

Internal Controls Manager

See the role
SOX Program Manager

SOX Program Manager

See the role

Works closely with

Controller

Controller

See the role
Audit Director

Audit Director

See the role
External Auditor

External Auditor

See the role
Compliance Director

Compliance Director

See the role
Chief Risk Officer

Chief Risk Officer

See the role

How SmartSuite supports this role

Lead

Compliance management. Maintains the control library with design standards, frequencies and framework mappings as the single source for every control program.

Internal audit. Shares control status, testing history and evidence with internal and external auditors for reliance.

Issues and actions. Evaluates and aggregates deficiencies with remediation tracked to re-test.

Reporting. Reports control effectiveness and certification readiness to the CFO and audit committee.

Products this role uses most

SOX Compliance
Manage SOX compliance with structured control testing, evidence tracking, and real-time visibility into financial reporting controls and audit readiness.
Control Framework & Regulatory Libraries
Keep controls in one library and map them across frameworks to reduce duplication and enable a test-once, comply-many approach.
Compliance Assessments & Testing
Manage assessment campaigns and testing schedules with a reusable question library, automated workflows, and one place for evidence collection.
Internal Audit Management
Plan, execute, and report on audits with complete assurance oversight — linking findings to risks, controls, and remediation actions in a single workspace.
Issues Management
Track and remediate issues across audits, risk, and compliance with structured workflows, clear ownership, and real-time visibility into resolution status.

Industry reference

COSO's Internal Control Integrated Framework (2013) is the structure; SOX Sections 302 and 404 and PCAOB AS 2201 make it a certified, audited duty for US registrants. The UK Corporate Governance Code (2024) adds a board declaration on material controls from 2026, and Japan's J-SOX imposes a similar regime.

Banks above the FDICIA thresholds (12 CFR 363) report on internal control over financial reporting to their regulator. US federal agencies follow OMB Circular A-123 and GAO's Green Book; recipients of federal awards, including universities and health systems, must maintain internal control under the Uniform Guidance (2 CFR 200.303). Technology companies often extend the framework to SOC 1 reports.

Related roles

Chief Financial Officer

Chief Financial Officer

See the role

Frequently asked questions

What does a Head of Internal Controls own across the organization?

The Head of Internal Controls owns the internal control framework: the control library, the design, documentation and testing standards, the SOX program and other control certification programs, deficiency evaluation, aggregation and remediation, the coordination with internal and external audit on reliance and testing and the reporting of control effectiveness to the CFO and audit committee. The Internal Controls Manager and SOX Program Manager report in, with the Controls Testing Lead reporting through the Internal Controls Manager. COSO 2013 is the structure and SOX Sections 302 and 404 make it a certified, audited duty.

How does SmartSuite give a Head of Internal Controls one library for every program?

SOX Compliance maintains the control library with design standards, frequencies and framework mappings as the single source for every control program, so a control that serves SOX, SOC 1 and an operational framework is defined once and mapped to each through Control Framework & Regulatory Libraries. The Head of Internal Controls sets the design and documentation standards in the library and every program inherits them, which is how the UK Corporate Governance Code's material-controls declaration or J-SOX can be run from the same framework.

How does the testing program run from the control library?

Compliance Assessments & Testing runs the testing program from the frequencies and procedures held in the library, so the Controls Testing Lead schedules and executes tests against the controls the Head of Internal Controls defined, with the procedure and evidence attached to each test. Testing standards set once in the library apply to every tester, and the SOX Program Manager sees completion against the certification calendar. Results feed deficiency evaluation directly rather than through a separate exception log.

How are deficiencies evaluated, aggregated and remediated in SmartSuite?

SmartSuite evaluates and aggregates deficiencies with remediation tracked to re-test, so each exception is assessed for severity, deficiencies on related controls can be aggregated for the material-weakness judgment and remediation carries an owner through to the re-test that closes it. Issues Management holds the remediation actions, with the Controller coordinating the finance ones. The Head of Internal Controls sees the deficiency population as it stands at any point in the year, which is what the quarter-end and year-end conclusions need.

How does the Head of Internal Controls support auditor reliance?

SmartSuite shares control status, testing history and evidence with internal and external auditors for reliance, through Internal Audit Management for the Audit Director's team and controlled access for the External Auditor. Because the auditors see the library, the tests and the evidence as management maintains them, the reliance conversation is about the quality of the work rather than the completeness of the file. The Chief Audit Executive and the Head of Internal Controls agree the reliance scope against the same records.

How does a Head of Internal Controls report to the CFO and the audit committee?

SmartSuite reports control effectiveness and certification readiness to the CFO and audit committee from the library, the test results and the deficiency population, so the report shows which controls have been tested, what failed, how deficiencies aggregate and whether the certification can be signed. The Chief Financial Officer and the Chief Audit Executive read the same figures, and the Compliance Director and Chief Risk Officer see the control picture alongside their own programs. The report reflects the position on the day, not at the last compilation.

How does the internal control framework extend beyond SOX in SmartSuite?

Because the control library is the single source for every program, non-financial controls are added to the same library with their own frequencies and framework mappings and tested with the same standards. For a bank reporting under FDICIA, a university under the Uniform Guidance or a technology company extending to SOC 1, the Head of Internal Controls adds the framework mapping rather than a parallel program. To start, load the existing SOX control matrix and its testing calendar, then add other programs as their frameworks are mapped.

See SmartSuite for your role

Start a free trial, or book a demo and we will walk through your role's workflows in SmartSuite.