Privacy Risk Management Product

Privacy programs sit at the intersection of legal, security, IT, and the business, and the regulations keep adding new corners. SmartSuite's Privacy Management solution gives organizations a unified, enterprise-wide framework for identifying, assessing, and managing privacy risks across data assets, processing activities, and business operations.
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Key highlights

• End-to-End Privacy Lifecycle Management: Run data inventory, processing activities, assessments, DSARs, and breach response in a single system of record.
• Comprehensive Data Inventory and Classification: Maintain a centralized catalog of data assets with PII classification, sensitivity, ownership, purpose, and retention requirements.
• Privacy Risk Assessments (PIA/DPIA): Identify privacy risks, evaluate likelihood and impact, and define mitigation plans through structured assessment workflows.
• DSAR Management Workflows: Handle data subject access requests through structured intake, validation, fulfillment, and tracking processes built for regulatory deadlines.
• Privacy Incident and Breach Management: Capture, triage, and respond to privacy incidents through coordinated investigation, notification, and remediation workflows.
• Dashboards and Reporting: See real-time visibility into privacy risks, high-risk processing, assessment status, DSAR performance, and incident trends.
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How it works

• Data assets and processing activities are documented in a centralized inventory, capturing purpose, legal basis, sensitivity, ownership, and dependencies.
• PIA and DPIA workflows identify and evaluate risks using structured scoring for likelihood, impact, and regulatory exposure.
• Data subject requests are processed through structured workflows that drive timely intake, verification, fulfillment, and full documentation.
• Privacy incidents are logged, triaged, investigated, and remediated through coordinated response workflows that meet regulatory notification windows.
• Dashboards and analytics provide a continuous view of privacy risk, compliance status, DSAR performance, and incident trends.
• Optional AI features can suggest classifications, summarize assessments, surface gaps, and draft DSAR responses, with human review retained throughout.
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Privacy and compliance teams get a connected, defensible privacy program, ready to align with GDPR, CCPA, and the next wave of data protection rules without rebuilding processes for each one.