Vendor Portal Product

Vendor due diligence is still mostly run over email, with sensitive evidence sitting in inboxes and shared drives. SmartSuite's Vendor Portal solution gives organizations a secure, dedicated interface for collaborating with third parties on onboarding, due diligence, and ongoing compliance, while keeping every interaction connected to internal risk and governance workflows.
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Key highlights

• Centralized Vendor Collaboration: Manage every vendor interaction in one portal, replacing email-based onboarding, documentation, and assessment cycles.
• Secure, Role-Based Access: Ensure vendors only see and edit their own data, maintaining strict segregation and reducing the risk of unauthorized access.
• Standardized Forms and Evidence Submission: Use structured questionnaires, forms, and evidence workflows to improve data quality and consistency at scale.
• Automated Workflows and Notifications: Drive vendor engagement with automated task routing, reminders, and notifications that accelerate due diligence cycles.
• Connected to Third-Party Risk: Tie vendor submissions directly into TPRM, contracts, and assessments for a single connected vendor record.
• Dashboards and Reporting: See real-time visibility into vendor progress, evidence completeness, overdue tasks, and overall third-party risk posture.
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How it works

• Vendor requests are launched from internal workflows such as onboarding, due diligence assessments, periodic reviews, or compliance updates.
• Designated vendor contacts get secure portal access to complete questionnaires, upload evidence, and respond to follow-up requests in a guided environment.
• Submitted information and documents are validated, categorized, and routed into internal SmartSuite workflows for review and evaluation.
• Risk, compliance, procurement, and business teams assess submissions, request more information when needed, and update ratings, status, and remediation.
• Dashboards and workflows provide real-time visibility into vendor activity, completion progress, overdue tasks, and ongoing compliance obligations.
• Optional AI features can pre-review submissions, surface gaps, summarize responses, and recommend follow-ups, with human review retained throughout.
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Vendor risk and procurement teams get faster, cleaner, more auditable third-party interactions, with the security boundary and connected internal workflows that compliance, security, and audit teams expect.