SmartSuite for the GRC Platform Administrator
The GRC Platform Administrator configures and runs the GRC platform: data model, workflows, roles and permissions, integrations, framework libraries and reports. They translate programme requirements into working configuration and keep the platform governed, secure and current.
What you own
- Configure solutions, tables, fields, workflows and automations
- Manage users, roles, permissions and access reviews
- Load and maintain framework and regulatory libraries
- Build dashboards and reports for programme owners
- Manage integrations with HR, IT, finance and security systems
- Run change control, testing and release of configuration changes
- Train users and maintain platform documentation
Where the role sits
Each name opens that role's page.
Reports to
Direct reports
Works closely with
GRC processes
The shared GRC process map, highlighted for this role.
Owns
accountable for the process
Touches
contributes or approves
Depends on
consumes its output
How SmartSuite helps, suite by suite
Each card is the persona record from that suite's Users tab.
Suites that serve this role
How SmartSuite supports this role
Compliance management. Builds control libraries, framework mappings and testing workflows with configurable templates and automation.
Risk management. Configures scoring models, registers and KRIs to the programme's methodology.
Issues and actions. Sets up the shared issue register, routing rules and escalation automations.
Reporting. Creates role-based dashboards and reports for every programme owner.
Industry reference
ITIL 4's application and change practices and COBIT 2019's managed-change objectives describe the discipline; ISO/IEC 27001:2022 Annex A 8.32 requires change management and A 5.15 to 5.18 govern access control. Because the platform holds control evidence, its change and access controls are themselves IT general controls tested under SOX and SOC 2 (CC6 and CC8).
Sector rules apply to the data it holds: NYDFS 23 NYCRR 500.7 and FFIEC guidance on access privileges in financial services; HIPAA access and audit controls where it stores PHI; FedRAMP configuration management for federal customers; DORA's ICT change management for EU financial entities.
In their words
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